A truly useful antivirus needs to protect from recognized and never-before-seen malware. Both ESET and Adaware use a combination of real-time protection and behavior monitoring, and they scored near-100% detection in our lab tests. However, they use a range of tactics to keep you safe.
ESET focuses on creating the best user experience. Its anti-phishing and email-filtering options protect you from some of the most common online threats. Plus, they ensure that all files are scanned during download, which means no infected items ever actually make it onto your PC. ESET’s handy ‘Idle Scan’ mode will wait until your computer is asleep or on screensaver to check for viruses so it doesn’t slow down your system. Its ‘Game Mode’ stops all pop-ups from interrupting you during full-screen activities. They also offer Mac and Linux options, which aren’t available for Adaware users.
Adaware, on the other hand, has a lot of useful extra features. It includes default port scanning, a firewall, and advanced parental controls which allow you to create age-based templates to filter websites. The software also offers email protection, letting you create a safe sender list to stop unnecessary scans. One slight drawback is that Adaware takes some time to install; two reboots were required before it was ready to go.
Adaware and ESET have different approaches to customer service. The former provides a wealth of online options, including a PDF software manual, FAQ section, community forum, and ticketed messages, but they don’t offer phone or live chat. ESET is limited in its written support but provides email tickets, live chat, and phone support.
