RoboForm Review: Quick Expert Summary
RoboForm has a reputation for being one of the best password managers for users on a budget, so I decided to download it onto my PC, Mac, iPhone, and Android so I could give it a try and find out for myself if it was true.
Overall, I’m really impressed with RoboForm. It’s well-designed, easy to use, and intuitive, with a lot of standard password management features, like:
- 256-bit AES encryption.
- Two-factor authentication (2FA).
- Password auditing.
RoboForm’s additional features are really well-made — third-party 2FA apps like Google Authenticator easily sync up to RoboForm, and I had no trouble sharing passwords and notes between different users and accounts. RoboForm’s form-filling features are also a unique time saver, making it possible to navigate complex web forms with a single click.
However, RoboForm doesn’t have some of the extra features that other competitors offer, such as Dashlane’s VPN and one-click automatic password changer, Keeper’s encrypted storage and messaging app, or 1Password’s unique Travel Mode (hidden vaults) and virtual payment cards. And while RoboForm does now offer a form of data breach monitoring, it’s a far more basic version than that of other password managers.
That said, RoboForm is cheaper than many premium competitors (and even cheaper with this 42% off discount), with affordable premium plans for both individuals and families. Plus, all RoboForm plans are backed by a 30-day money-back guarantee, so there’s no risk in trying it out.
|🏅 Overall Rank||#3 out of 52 password managers|
|🔐 Encryption||256-bit AES|
|🎁 Free Plan||Unlimited passwords, 1 device|
|💸 Pricing||Starting at $1.16/month|
|💰 Money-Back Guarantee||30 days (+30-day free trial)|
|📀 Operating Systems||Windows, Android, Mac, iOS|
RoboForm Full Review
It offers fewer features than many of its competitors, but its password auditing, two-factor authentication, and form-filling features all make it a premium-quality password manager.
It’s also easy to use, reliable, and affordable. And its paid plans are some of the cheapest on the market, and both the individual and family plans come with a risk-free 30-day money-back guarantee.
RoboForm Security Features
RoboForm stores user passwords on its servers, which allows for multi-device syncing, password sharing, and remote vault access. This also means its servers have to be protected with the strongest encryption algorithms possible. RoboForm keeps user data private with local and end-to-end 256-bit AES encryption, which is the same super-high level of encryption used by many banks and militaries around the world.
Local encryption means all your data is encrypted and decrypted locally on your device, using your master password (which RoboForm has no record of), before being sent to RoboForm’s servers. And the end-to-end encryption used for password sharing means that only the sender and the intended recipient(s) have the “key” to decrypt the data. This all means that even if RoboForm’s servers are breached or in case of a government subpoena, your data is completely safe.
In addition to these security protocols, RoboForm provides most of the features I expect from a high-quality password manager, including:
- Password Vault
- Two-Factor Authentication (2FA)
- Password Generator
- Security Center
- Emergency Access
- Application Passwords
- Secure Sharing
- Automatic Form-Filling
- Bookmark Storage
RoboForm’s password vault is accessible via its desktop app, web app, browser extension, and mobile apps.
In RoboForm’s vault, you can store logins and passwords, website bookmarks, safenotes, identities, and contacts. RoboForm’s form-filling capabilities (mentioned in more detail below) are by far the best around, which is largely thanks to the level of detail provided for within the “Identities” section — which includes all types of personal information, IDs, bank accounts, credit cards, and much more.
Organizing your vault is also very easy. You can either leave all entries in the main vault, or you can organize everything into folders and subfolders — of which you can create as many as you like. RoboForm also allows you to “clone” entries, so you can easily save the same login in multiple folders (including shared folders). If one entry is updated, RoboForm will automatically offer to update any identical entries elsewhere in your vault.
Manually adding new entries is very simple. You simply click on the big “plus” sign in the bottom right corner of the main interface, and choose the type of entry you want to create. However, the easiest way to add new logins to your vault is via the browser extension, which offers to automatically save new or modified credentials every time you log into an account.
Overall, RoboForm’s password vault is pretty faultless, and the amount of detail you can store in the vault is better than most password managers. Some other password managers, such as Keeper, allow you to add files and photos to individual entries, which is about the only thing RoboForm’s vault is missing and I’d like to see added at some point.
Using your saved logins and other details is also a very smooth process. By clicking on an entry in your vault, you’ll be taken to the website in question and automatically logged in. Alternatively, you can click the 3 dots to the right and you have all the options for managing or editing the entry.
Overall, RoboForm’s vault is one of the best around. It’s intuitive, works well, and allows you to store a huge amount of data.
Two-Factor Authentication (2FA)
2FA enhances security by requiring you to provide a second form of verification along with your master password before you can access your vault.
RoboForm offers 2FA via email, mobile phone, or using a 2FA app like Google Authenticator, Microsoft Authenticator, or Authy. Each method involves you receiving or generating a temporary one-time password that becomes invalid after 30–60 seconds. This ensures that only a user with physical access to your device can log into your account, preventing hackers from remotely accessing your password vault.
RoboForm synced easily with Google Authenticator in my testing — once I had scanned the QR code and synced up RoboForm with Google Authenticator, I was able to log into my vault with the one-time passwords that Google Authenticator generated.
RoboForm Everywhere also offers biometric 2FA logins for mobile devices, as well as fingerprint or face scanning for any Windows computer with Windows Hello (which is Windows 10’s built-in biometric login system). This means you can access your account using only your face or fingerprint — no master password required.
I’d like to see RoboForm offer compatibility with USB token authenticators like YubiKey — competitors like 1Password, LastPass, and Keeper offer this advanced security functionality, so that only users with a physical USB token can access their password vault.
Still, RoboForm’s 2FA is highly secure and very convenient, but it’s a shame that it’s only offered in the premium version.
RoboForm’s password generator helps users create strong, unique passwords. It is easily accessible directly from the browser extension, and within the mobile apps.
By default, RoboForm generates passwords that are 16 characters long, exclude similar characters, and contain a mix of uppercase and lowercase letters, numbers, and symbols.
However, you can easily change the character count (up to 512 characters), character type, and more from within the generator.
RoboForm’s password generator is well-made and easy to use — it’s just as good as the password generators from competitors like 1Password, Dashlane, and LastPass, and it’s completely capable of creating unique passwords that are impossible to guess.
The Security Center is RoboForm’s password auditing tool. It analyzes every password in the password vault and gives an overall security score based on the:
- Number of compromised passwords.
- Number of reused passwords.
- Strength of each password.
The Security Center uses an open-source algorithm to evaluate the strength of your passwords. This algorithm — called “zxcvbn” — has been proven to be more accurate than most password strength tools when it comes to analyzing how likely it is that a certain password can be hacked.
Once RoboForm assessed my security score, it was time to update my old passwords. To change weak passwords, I had to log into each site manually and generate a new, secure password using RoboForm’s password generator. This took me a pretty long time — I would love to see RoboForm implement an automatic password changer like Dashlane’s, which allows users to change their passwords across hundreds of popular sites with a single click.
The results of RoboForm’s Data Breach Monitoring are also found in the Security Centre tool, under the Compromised Passwords tab.
Like most other password managers, including 1Password and Password Boss, RoboForm uses the free Pwned database to check for breaches, which is a publicly available list of hundreds of millions of passwords that are known to have been exposed in data breaches. However, RoboForm only flags if a password is known to have been breached — it doesn’t show you any information about the breach, or share the exact details that were breached.
Other password managers, such as LastPass and Dashlane, provide much more information about breached data. And Dashlane even offers live dark web monitoring for up to 5 email addresses, where you are alerted in real-time of any new breaches associated with your accounts. While I’m pleased to see that RoboForm offers a form of breach monitoring, there is definitely room for it to be improved.
Overall, RoboForm’s Security Centre is a useful feature that does a good job of alerting you to potential issues with your password security — but there are other password managers that offer better versions of this feature.
RoboForm gives you the option to assign a trusted contact who can access your password vault in case of emergency. This is an important feature, which ensures your online accounts can still be accessed in case of incapacitation or worse, or even simply as a means of account recovery should you forget your master password.
Unfortunately, this feature is only available for users on one of the paid plans. Password Boss includes this in its free plan, but it’s one of the few password managers that do; LastPass and Keeper don’t offer Emergency Access on their free plans either. Your chosen trusted contact must also have a RoboForm account before you can add them as your emergency contact, but the Free plan is sufficient for recipients.
Setting up Emergency Access is very easy: simply enter your trusted contact’s email address and select a waiting period — from 0 (immediate access) to 30 days. This means that your emergency contact won’t be able to open your password vault until the waiting period is over, and you have the opportunity to refuse the access during that time.
You can also revoke Emergency Access at any time, even when your emergency contact already has full access to your RoboForm data.
RoboForm’s Emergency Access is a great way to ensure that your data is accessible in an emergency situation — and it makes it easy to recover logins if you forget your master password.
Most password managers now offer this feature, and they usually work in much the same way as RoboForm’s. However, Password Boss allows its users to choose a specific selection of items to share to their emergency contacts, rather than their entire vault, and I’d love to see RoboForm also offer this option.
But overall, RoboForm’s Emergency Access is a great feature that works well, and is easy to set up and manage.
RoboForm doesn’t just save passwords for web logins — it can also save passwords for the apps on your PC and mobile devices. This feature isn’t supported on Macs, though.
When I logged into my iTunes account on my desktop, RoboForm automatically popped up a dialogue box, offering to save the password.
Saving desktop application passwords is a really useful extra feature that some competitors like Bitwarden don’t include. This added functionality from RoboForm provides security against screen loggers, and it can save a ton of time for anybody using secure applications on their computer.
RoboForm allows you to share passwords, secure notes, bookmarks, and identity details with anybody else that uses RoboForm. This is a great tool for families and teams.
I was disappointed that I could only send one password at a time using the free version, but RoboForm Everywhere includes shared folders, which allows you to easily and conveniently share multiple items at once.
RoboForm’s shared folders are an excellent feature. You can share an unlimited number of items, and with multiple different users. However, you can only create 2 shared folders in total. 1Password also has an excellent shared vault feature, and allows you to create an unlimited number of shared vaults. That said, many other password managers — including Dashlane — don’t offer any kind of shared folder options, so it’s great that RoboForm does.
When inviting a recipient to your shared folder, RoboForm prompts you to choose from 3 different permission settings:
- Login only. The recipient can use the logins, but can’t view, edit, or share any of the passwords or other data.
- Read and write. The recipient can both view and edit the items in the shared folder, and changes will be synced to all recipients and the original sender.
- Full control. The recipient can view and edit items, as well as change permission levels, and add or remove other recipients (including the original sender).
The permission settings are ideal for offices or families where different users need different levels of access, as you can apply different permissions for each recipient within the same folder.
RoboForm’s individual sharing feature is also useful, but it isn’t quite as good as the shared folders — mainly because it doesn’t allow any permission options. When sending an individual item, the recipient will always be able to view the password and other details, but they won’t be able to edit or share the item themselves. All other password managers, including 1Password, Dashlane, and LastPass, allow you to choose the permission level for every password you send, and I’d like to see RoboForm offer the same for its individual sharing feature.
RoboForm offers 2 options for sharing an individual item: Sharing and Send. With Sharing, any changes you make to the shared login details are automatically synced with the recipient, while Send allows you to send a password once without any future changes being synced.
Overall, RoboForm’s password sharing is a really well-made feature. It functions perfectly, is completely secure, and it’s really easy to share data between users. But I would like to see more permission options on individual password sharing.
Automatic Form Filling
RoboForm started as a form-filling software and only later moved into password management. As a result, RoboForm’s web form-filling capabilities are among the best in the market.
RoboForm offers 7 different templates for form-filling, as well as the option to customize your own template. These are the different options:
- Credit Card
- Bank Account
When creating an identity, you are first prompted to choose your country — the forms are then automatically adjusted to match the type and format of documents and details of that country. This is an excellent level of customization, and way beyond that of other top password managers such as Dashlane and LastPass.
RoboForm also allows users to save multiple templates within a single identity. For example, I made 2 different identities for myself — one with my business address, credit card, and checking account, and another one for all of my personal needs. These identities have a ton of room for different details; I was able to include information like contact numbers, email addresses, and my Skype ID.
Once I created my identity in RoboForm, I could auto-fill that information into web forms by selecting the correct template in the browser extension.
RoboForm was able to fill out some extremely complex web forms with almost zero errors. I simply selected the template in the browser extension, clicked auto-fill, and watched all of the fields for my address, credit card, and contact information fill in automatically.
I would love to see competing brands like Keeper and Dashlane take some notes on RoboForm’s form-filling features. But until they do, I’m confident in saying that RoboForm has the best form-filler of any other password manager.
RoboForm’s Bookmarks feature is similar to a web browser bookmark, but it saves bookmarks to any device that has RoboForm installed.
Bookmarks can be added via the browser extension directly from the webpage you want to bookmark, or from within the RoboForm web app and mobile apps.
Bookmark sharing is really convenient when you want to quickly access your favorite sites across different devices and browsers. Because I use Safari on my iPhone and Chrome on my PC, RoboForm’s bookmark sharing is a real time saver — it’s made it easy for me to share my research and important links between my phone and computer while I’m either out of the house or working at home.
RoboForm is one of the only major password managers to offer this unique feature, and it’s one of my favorite things about RoboForm.
RoboForm Plans and Pricing
RoboForm has 3 different plans — a free version, a premium individual plan, and a family plan.
RoboForm Free — Decent but Limited
RoboForm Free is a decent free plan — offering unlimited passwords for a single device, along with features like:
- Auto-saving and auto-filling.
- Application logins.
- Password auditing.
- Secure password sharing.
- Bookmark saving.
RoboForm Free is a pretty good product, but there are better free options out there, especially for users looking for multi-device sync or 2FA compatibility.
Competitors like LastPass Free include multiple device sync, unlimited password storage, and 2FA.
Still, RoboForm Free is a great entry-level password manager. If you’re curious about using the premium version of RoboForm, the free version is a great place to get started.
RoboForm Everywhere — Best Plan at a Great Price
RoboForm Everywhere provides a lot of really great features for a better price than many competitors, including unlimited password storage across unlimited devices.
In addition to everything provided in the Free plan, RoboForm Everywhere also includes:
- Two-factor authentication (2FA).
- Secure folders for sharing multiple logins.
- Emergency access.
- Priority 24/7 customer support.
Priced at just $1.16 / month, RoboForm Everywhere is a great value, and cheaper than most competitors. RoboForm also offers discounts for 3– and 5–year contracts, making it an even better deal if you’re looking for a long-term plan. Plus, RoboForm Everywhere offers a 30-day money-back guarantee, so you can try it out risk-free.
RoboForm Family — Same Plan with 5 Accounts
RoboForm Family provides all of the same features as RoboForm Everywhere, along with unlimited password storage on unlimited devices for 5 separate accounts.
RoboForm Family is a pretty good deal, and definitely one of the best choices for families. 1Password also has a great family plan, and it lets you add an unlimited number of users for a small fee, but it’s more expensive than RoboForm.
As with the Everywhere plan, you get a discount if you opt for a multiple-year Family plan, and there’s a 30-day money-back guarantee, so your family can decide together if RoboForm is the best password manager.
RoboForm Ease of Use and Setup
Setting up RoboForm is super easy.
RoboForm has a desktop app as well as a web app, which is accessible via the browser extensions. RoboForm’s website automatically directed me to install the browser extensions for my compatible browsers, which took a matter of seconds. Installing the desktop app also took less than 2 minutes.
After installing RoboForm, I was prompted to create a RoboForm account and a master password. There’s no way to recover your master password — common among most password managers — so I made sure mine was memorable. And that was it, I was set up!
All imports require you to download a .CSV file from the site in question, but by clicking on the relevant link, you are provided with detailed instructions of how to do this. Some other password managers, like Keeper, support direct imports from other sites without the need to download a .CSV, but RoboForm’s imports are still very quick and straightforward.
RoboForm’s interface is very simple and straightforward to use. Both the web app and the desktop app work in much the same way, with all the main features listed in a column to the left of the screen.
The desktop application doesn’t look very “cool” or modern, but it’s easy enough to navigate, and it gives you a lot of options for storing and sharing passwords and setting up web form templates. The web app is more modern looking, but otherwise almost identical in its functionality.
RoboForm’s browser extension is also very well designed. Every time I logged into a new site, RoboForm’s browser extension popped up and offered to save the new login to my password vault. Once my login for that site was saved, I was able to click the Logins tab in the browser extension, select the site I wanted, and RoboForm automatically signed me in and opened the website in a new tab.
RoboForm also did a great job of auto-filling passwords on saved sites. A convenient little RoboForm icon appears in the corner of login fields, and just clicking once on the icon automatically fills in the email and password.
RoboForm’s auto-filling and auto-saving are among the best out of all password managers on the market — I experienced almost no errors or missed login fields in my testing, much better than a lot of other password managers.
All in all, I found RoboForm extremely easy to use and navigate.
RoboForm Mobile App
RoboForm’s mobile password manager is available on iOS and Android devices. I downloaded the app for my iPhone from the App Store, signed in with my master password, and I immediately had access to all of the saved login information from my RoboForm desktop application.
If you’re new to RoboForm, you can also create a new account through the mobile app, which will take you through the same setup procedure as the desktop software.
I only had to type in my master password once — after that, I chose to set up a fingerprint ID login. RoboForm also lets users log in with Face ID or a PIN login.
RoboForm’s mobile apps are excellent. They’re easy to use, intuitive, and provide access to almost all of RoboForm’s features.
In RoboForm’s mobile app, you can:
- View, add, and edit all the data in your vault.
- Generate passwords.
- Save and auto-fill passwords.
- Share passwords and manage your shared items.
- Check your password health.
- Manage your emergency access.
- And more…
All of the features worked just as promised, including the auto-fill and auto-save functions. I had to enable RoboForm to perform auto-fill in my phone’s settings, and once done it worked seamlessly every time: whenever I needed to enter login details, I was given the option to select RoboForm and select the correct login from my vault.
There is very little that you can’t do on RoboForm’s mobile apps. Dashlane also supports importing passwords on its mobile devices, but otherwise RoboForm’s mobile apps are as good as any other password manager’s, if not better. I particularly like that Emergency Access can be managed from the mobile app — LastPass also enables this, but most other password managers, including Keeper, don’t support this feature on mobile.
Overall, I was very impressed with RoboForm’s mobile app — it provides seamless password management for both iOS and Android devices.
RoboForm Customer Support
RoboForm’s customer support is excellent.
Free users get access to RoboForm’s responsive email support team, which is available 24/7/365. The company’s representatives typically respond very quickly — I sent a number of emails, many outside of US business hours, and they were all answered within just 20 minutes. That’s by far the best response I’ve ever received from a password manager’s customer support team!
Paying customers receive priority email support, as well as live chat and telephone support. Live chat is available 9–5pm EST, Monday–Friday, and phone support is available during those same hours by request.
When I tested the live chat support, they responded to my question within less than a minute, and it was a friendly and helpful response.
The phone support wasn’t quite as impressive — I was kept waiting for some time before a phone representative received my call. But considering most password managers don’t even offer phone support, it was nice to have the option to speak to someone.
Other support channels include RoboForm’s online Help Center and the RoboForm Manual. RoboForm’s Help Center is easy to navigate, with clear instructions on how to use all of RoboForm’s functions, usually illustrated with screenshots. I did find it quite basic in terms of the information it provided however, so I needed to email the support team to get most of my questions answered.
Overall, RoboForm’s customer support team is great. They offer detailed and helpful guidance for a wide variety of technical issues, with good availability and quick response times.
Is RoboForm One of the Best Password Managers in 2022?
Yes, RoboForm is a completely secure and effective password manager, with some really helpful special features. While it lacks some of the premium extras provided by competitors — such as 1Password’s Travel Mode, or Dashlane’s VPN and live dark web monitoring — RoboForm’s 256-bit AES encryption, 2FA compatibility, and vault auditing tools ensure that this product will keep your passwords as secure as possible. Plus, RoboForm’s form-filling capabilities are by far the best on the market, making it easy to auto-fill even the most complex web forms.
RoboForm’s customer support is also excellent, offering phone and live chat support during US business hours, and email 24/7 — with the fastest response times I’ve ever received from a password manager.
I wasn’t super impressed with the interface of RoboForm’s desktop app — it lacks the visual polish of competitors like 1Password and Dashlane, but its web app and mobile apps more than make up for this.
Overall, the high-quality security features and affordable price make RoboForm one of my top choices, especially for users on a budget. Plus, all of its plans come with a 30-day money-back guarantee, so you can give RoboForm a try and find out for yourself if this product is right for you.
RoboForm — Frequently Asked Questions
Is RoboForm safe?
Yes. RoboForm is very safe. And in fact, it actually increases user security in a variety of ways.
RoboForm protects user data on its servers using 256-bit AES encryption to ensure that nobody — not even RoboForm’s developers — can access user logins. RoboForm also supports 2FA using biometric scanning as well as one-time password authenticators like Google Authenticator.
RoboForm also increases user security in a few different ways, such as:
- Generating complex passwords. RoboForm’s password generator can generate completely random passwords up to 512 characters long, which means each password can stand up to most forms of brute-force attack.
- Auto-filling. Auto-filling passwords keeps them from being tracked by keyloggers and screen loggers that can record anything you type or enter on your screen.
- Password auditing. RoboForm’s Security Center feature analyzes every password in your vault, flagging weak and repeated passwords.
RoboForm is a 100% secure password manager — not only will it keep your information secure, it actually upgrades security for users that don’t already have a password manager.
Does RoboForm have a free version?
Yes. RoboForm Free is one of my favorite free password managers on the market. It offers unlimited password storage on a single device, as well as form-filling capabilities, password auditing, and secure password sharing with other RoboForm users. It’s pretty good, but like any free password manager, it has some annoying limitations.
Because it only offers coverage for a single device, that means you won’t be able to share passwords between your phone and computer, which is a deal-breaker for most password manager users. However, if you only have one internet-connected device, this is no problem. Alternatively, you can upgrade to RoboForm Everywhere for just $1.16 / month and benefit from unlimited device syncing as well as all of RoboForm’s additional premium features.
If you specifically want a free password manager, Dashlane Free is my favorite product — it offers 50 passwords on 1 device, along with a password generator, auto-save and auto-fill, password sharing, and password auditing.
Where does RoboForm store passwords?
RoboForm stores user passwords in secure cloud servers, using 256-bit AES encryption. Storing passwords in the cloud enables users to sync their passwords between devices, and it also allows the RoboForm browser extensions to auto-fill and auto-save passwords.
RoboForm also offers the option for local data storage. Advanced users with their own secure servers can make use of this feature, which potentially offers even greater security — but it can be dangerous if you don’t have the security expertise to keep your network secure.
Does RoboForm work with Chrome or Firefox?
Yes, RoboForm’s browser extension is compatible with a variety of browsers — I personally tested RoboForm with Safari, Chrome, Firefox, Edge, and Opera, and I found that it synced easily between all of them. Important functions like auto-fill, auto-save, and password generation were all totally effortless.