Keeper Password Manager Review 2024: Is It Any Good?

Our Score
9.2
GREAT
Ranked 5th out of 51 password managers
Katarina Glamoslija
Katarina Glamoslija Lead Cybersecurity Editor
Updated on: July 15, 2024
Fact Checked by Hazel Shaw
Katarina Glamoslija
Katarina Glamoslija
Published on: July 15, 2024 Lead Cybersecurity Editor

Keeper Review: Quick Expert Summary

Keeper is one of my favorite password managers in 2024. It’s super secure, has lots of useful features and tools, is very user friendly, and comes with a decent price tag. It uses strong encryption methods (256-bit AES) to secure all stored login credentials and sensitive files, and it offers a wide range of multi-factor authentication (MFA) options — including Touch ID and Face ID authentication.

It also has some really great extra features that not all password managers include — these are my favorites:

  • Customizable vault entries — detailed and customizable templates to accurately store every kind of personal data within your secure vault.
  • Passkey support — a passwordless authentication method that improves account security.
  • Secure file storage — 5 files/photos can be saved to your vault for free, or you can pay for extra storage and then attach files to any of your records.
  • KeeperChat — an encrypted messaging service that has far more privacy features than most messaging apps.
  • TOTP authentication — a feature that allows you to set up TOTP for external logins and access them from within your Keeper records.

But Keeper isn’t perfect. I wish it included dark web monitoring as a standard feature like Dashlane and 1Password do. Currently, Keeper only offers it as a paid add-on. I also wish it made it easier to import passwords on mobile. However, it remains one of the top password managers in 2024.

Overall, I found Keeper to be highly secure, easy to use, and feature-rich Keeper Unlimited is a great choice for a single user, and Keeper Family is a great option for families, with up to 5 separate vaults and 10 GB of secure storage included. Keeper doesn’t offer a money-back guarantee, but you can try it risk-free with a 30-day free trial.

🏅 Overall Rank #5 out of 51 password managers
🔐 Encryption 256-bit AES
🎁 Free Plan ✅ (1 mobile device only)
💸 Pricing Starting at $2.92 / month
💰 Money-Back Guarantee
(30-day free trial)
📀 Operating Systems Windows, Linux, Mac, Android, iOS

Try Keeper (30 Days Risk-Free)

Keeper Full Review

Keeper Full Review

Keeper is an intuitive, highly secure password manager that comes with a lot of great features.

It provides premium security, an excellent encrypted messaging service, a user-friendly interface, and more cloud storage than any competitor.

Keeper offers a variety of plans and bundles, and its Family plan is one of the best-value plans on the market for multiple users.

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Keeper Security Features

Keeper uses the standard 256-bit AES encryption to secure all user passwords and data. This is the same level of encryption used by banks and governments, and it’s virtually unbreakable. Although Keeper stores passwords and files in its cloud server, all user data is encrypted and decrypted at the device level. This means that even if hackers intercepted passwords traveling through a network, they would be unable to read them.

Keeper also has a strict zero-knowledge policy, meaning Keeper’s employees can’t access any of the data in user accounts. And better still, Keeper is extensively independently audited and compliant with a number of standards that guarantee its security — something that really makes it stand out in the password manager market.

Password Vault

Keeper Security Features

Keeper’s password vault is one of the best I’ve seen. It allows unlimited password storage and provides lots of organization options (creating unlimited folders, changing view layouts, etc). In addition, manually adding new passwords is simple: just click on the Create New button, choose the type of record you want to add, and then input all the relevant info.

But best of all, Keeper has pre-defined record types for just about everything you can think of — from logins and payment cards to passports, IDs, memberships, health insurance, software licenses, and so much more.

You can also customize every single entry with a huge range of options. This is way more detail and customization than most password managers offer — Roboform also has a very detailed vault, but it’s not as user friendly as Keeper’s. And other top competitors like Dashlane and 1Password don’t allow for anywhere near as much detail in their vaults.

Keeper Security Features

I also really like that Keeper allows you to add files or photos to each password entry. I attached my passport and travel insurance documents to the entry for my Lufthansa Airways account, so I could have all of my personal documents at hand when I’m booking a flight online. You can only attach 5 files in total on Keeper Unlimited, but you can pay for additional storage for a very reasonable amount if you want to save more documents and photos in your vault.

Another impressive feature that Keeper supports is two-factor authentication (2FA) for specific websites and apps that support TOTP (time-based one-time passwords). Within your saved record, simply tap Add Two-Factor Code, and then scan the QR code that the website in question provides (you’ll need a second device to navigate to that website’s 2FA set-up screen), and that’s it. You’ll then be able to access 2FA codes for that website from within Keeper. This is a pretty unique and useful feature.

Keeper has one of the most straightforward password import features I’ve ever seen. After installing the Keeper desktop app, I was prompted to import my passwords into the Keeper vault. I had the options to import passwords directly from my browser, other password managers, or from a CSV file.

Keeper Security Features

I chose to import directly from my LastPass account, and it was incredibly simple — all I had to do was input my LastPass login and master password, and then all of my passwords were instantly imported into Keeper! Importing from most other password managers involves downloading a CSV file first, but Keeper clearly explains how to do this for each one.

Keeper also makes sharing passwords and files easy. To share my logins with someone, all I had to do was click on an entry in my vault and select Sharing in the “Options” tab. I then entered the email address of a friend I wanted to share my logins with.

Keeper Security Features

The default sharing mode is “View Only”, but I could change the settings to allow my friend to edit or share my login — or both. I could also select to make my friend the owner of the login. However, I would like to see Keeper give the option to hide the contents of a shared password, like how LastPass enables users to share passwords without recipients being able to see what the actual password is.

Keeper also has a One-Time Share option which I really like — especially as this can be used to share passwords with people that don’t have a Keeper account. 1Password also allows sharing with non-account holders, but most password managers require sharing recipients to create an account, so this is a plus. When generating the one-time share link, you have to choose how long the link is valid for, from 1 hour to 90 days, or a custom date and time. The recipient can then only view the record once, and only within the specified timeframe.

A couple of other useful features are Keeper’s Offline Mode and Trash Bin. The offline mode is available for every application/operating system, and allows you to not only view your items, but edit them and add new ones — this is really handy. And the Trash Bin feature allows you to view and restore previously deleted passwords, which is also pretty handy if you delete or change something by mistake.

Overall, I was really impressed with Keeper’s password management features. I had no problems importing passwords, it’s easy to keep organized, I love the level of detail I was able to add to my vault, and I’m a big fan of how you can add files and photos to each entry. The 2FA feature is also a nice addition, and the secure sharing could only be improved by one small point: the option to share a password without being able to view it. Overall, I think Keeper’s password vault and management dashboard is intuitive, easy to use, and a great way to store all of my information in one place.

Password Generator

Keeper’s password generator helps you create secure passwords ranging from 8 to 100 characters in length, incorporating a mix of letters, numbers, and special characters. You can access the password generator directly from the browser extension or trigger it by clicking on a password field in your browser. While there’s no button for it in the web or mobile app, it becomes available when creating a new password entry.

Keeper Security Features

I like how the password generator includes a password history feature that’s accessible in the browser extension. It records the date and time each password was generated — which is handy if you ever forgot to save a password in your vault. However, unlike Dashlane, it doesn’t show the site each password was created for.

That said, I found the password generator easy to use and convenient. As said, I do wish it was available in the Keeper app and not limited to the browser extension. Likewise, I don’t like having the password history feature only available in the browser extension. Yet, these are only small complaints for a largely helpful and functional password generator.

Passkey Support

Keeper Security Features

Keeper is making authentication easier and more secure by incorporating passkey technology. Passkeys are a convenient alternative to passwords that offer good security — especially as more sites adopt them.

Passkeys provide authentication through 2 separate keys — one public and the other private. The public key is shared with whatever site or service you’re logging into, and the private key remains encrypted in your Keeper account.

Until you log into a passkey-compatible website, the private key remains inactive. When you initiate the login process, Keeper activates your private key and temporarily merges it with the corresponding public key to verify your identity. The mathematical connection between these keys guarantees a dependable and secure method of authentication.

The Keeper browser extension serves as an authenticator, a tool that allows passkeys to be generated and sent. This system worked well when I tested it. You can add a passkey by going to your account settings on any site that supports them. They’re relatively new, but the list of sites that have integrated them is growing fast. I went to add a passkey to my Adobe account, and Keeper detected what I was doing and added the passkey to my profile. Keeper also provides passkey support on iOS and Android 14, which is great.

Overall, I was pleased with how well the passkey system worked. I tested it on multiple sites, and the browser extension never failed to store and submit my private key so that I could log in.

Browser Extension

Keeper Security Features

Keeper’s browser extension is super convenient — it was simple to save and auto-fill passwords and payment details into various web forms. It was also really easy to search for passwords stored in my Keeper vault, and creating and using passkeys was a breeze. The extension is available for all popular browsers, including Chrome, Firefox, Safari, Edge, Opera, and more.

Keeper’s extension displays a pop-up window when you log into a site for the first time, offering to save your account details. I tried Keeper’s Chrome and Safari extensions, both of which were quick to install and made saving account passwords incredibly easy.

Keeper Security Features

I also liked that I was able to search for my passwords using the extension.

Keeper Security Features

The settings were very easy to manage compared to some other password manager browser extensions. I could easily switch on/off the auto-logout function within Keeper’s extension, whereas LastPass made accessing a similar setting much trickier, as you have to access the LastPass web app to change the auto-logout feature.

The Keeper browser extension is great at auto-filling passwords and web forms. Signing into all of my online accounts was very quick and easy — Keeper instantly offered to input my username/email and password on any site that I had saved credentials for. I’ve had problems with browser extensions in the past, oftentimes not working as intended (like Bitwarden constantly missing login fields). But I didn’t experience any auto-fill or web form errors with Keeper.

I really like Keeper’s browser extension. While it isn’t as full-featured as 1Password’s or LastPass’s browser extension, Keeper’s extension is highly secure and functional — and it does all the essential things really well, like password auto-save and auto-fill. Overall, everything was easy to manage and easy to navigate, and it did everything that I expect of a browser extension.

Identity & Payment Details

Keeper Security Features

Keeper lets you store your identity and payment card details, which makes online shopping easier and quicker. When creating an identity, you can add your full name, physical address, home and mobile telephone numbers, and email address.

Unlike all other record types in your vault, there’s no customization option in this field, so you can’t add more information than that — which I think is a bit of a shame. However, given that there are separate record templates available for every other kind of identity document or data possible, I guess it’s not a big issue.

Inputting my payment card details for all my bank accounts was super easy. I like that I could add my billing address underneath each payment card — which saved me quite a lot of time when shopping online.

Keeper Security Features

I think Keeper’s Identity & Payments feature is pretty useful. But I slightly prefer RoboForm’s identities feature, which lets you create multiple identities and input things like driving license details, dates of birth, and location-based identity templates that can include fields for country-specific information, like social security numbers (US) and national insurance numbers (UK).

I’d like to see Keeper add the option to create multiple identities instead of just one, so users could clearly separate private and business information. And I’d like to see customization options in the identity and payment card fields, so there’s an option to have fewer overall records if preferred.

All that said, this feature is still very easy to use, and it makes filling out basic web forms and shopping online much faster.

BreachWatch

Keeper Security Features

BreachWatch is Keeper’s dark web monitoring feature. Unfortunately, it’s not included in Keeper’s main Unlimited plan; it’s only available as an add-on feature at an extra cost. Other password managers, like Dashlane, include dark web monitoring in their main plans, and I’d much prefer Keeper to do this too.

BreachWatch performed really well in my tests. I tested it using the primary email address that I use for all of my personal online accounts. BreachWatch instantly alerted me that an online account using this email address had been breached! Keeper prompted me to resolve the issue, so I quickly logged into the breached account, changed my password, and enabled two-factor authentication.

I really like that BreachWatch continuously monitors all your logins and passwords stored in your Keeper account for signs of breaches (like being found somewhere on the dark web). That said, most other dark web monitoring features offered by competing password managers also continuously monitor the security of a user’s accounts — so BreachWatch isn’t particularly unique. However, it’s still a very useful tool, and it can greatly enhance your overall cybersecurity.

Multi-Factor Authentication

Keeper includes a wide range of multi-factor authentication options, including:

  • TOTP generator apps (Google & Microsoft Authenticator).
  • Biometric logins (Touch ID and Face ID).
  • One-time SMS codes.
  • Smartwatch compatibility (Apple Watch and Android Wear).
  • Security keys such as YubiKey.
  • Advanced options for business users (DUO Security and RSA SecurID).

Setting up 2FA using an authenticator app was quick and easy. Using Google Authenticator, I simply scanned a QR code provided by Keeper, entered the code that Google’s app provided into Keeper, and then 2FA was set up!

Keeper Security Features

My favorite 2FA option is Touch ID, which lets me log into my Keeper account on my MacBook Pro using my fingerprint. I also liked the smartwatch option — called KeeperDNA — which sent 2FA codes to my Apple Watch (it also works with Android smartwatches).

I like that Keeper has more multi-factor authentication options than most competitors — there are enough choices for most users wanting to add extra layers of security to their Keeper account.

However, Keeper also has an additional security feature called Self-Destruct for the super security-conscious. This is an optional setting you can enable that will automatically erase all of your locally stored passwords after 5 failed log-in attempts. Given Keeper’s top-notch security, MFA options, and encryption, this theoretically shouldn’t be needed, but it’s a nice additional option for anyone that is particularly concerned about security.

Security Audit

Keeper’s Security Audit feature monitors the strength of your passwords and provides a straightforward way to identify and update weak or reused passwords. It assigns a percentage score to your overall password security, as well as an individual score for each password in the form of a bar graph. This visual representation helped me quickly gauge the strength of my passwords at a glance. LastPass is one of the only other password managers that gives a score to individual passwords, while top competitors like 1Password and NordPass only give you an overall score and tell you which passwords are weak or reused.

Keeper Security Features

However, I did notice some discrepancies between the scores provided by the desktop, web, and mobile apps. After syncing, the desktop and web apps aligned, but the mobile app still displayed a slightly lower score. This inconsistency was a bit puzzling, but it didn’t impact the overall functionality of the feature.

Overall, I think most users will find Keeper’s Security Audit feature helpful, as it’s very easy to understand which passwords need to be updated.

KeeperChat

Keeper Security Features

KeeperChat is Keeper’s secure messaging app, which can be downloaded on Android, iOS, Windows, and macOS devices. Like Keeper’s password manager, KeeperChat uses end-to-end 256-bit AES encryption to protect all messages. KeeperChat also has a zero-knowledge policy, so even employees at Keeper cannot view any of your messages. Keeper is the only password manager to offer a messaging service.

However, you have to be a paying Keeper customer to use it, which is a bit of a downside. Given the popularity of other secure messaging apps that are free to use for everybody, this makes KeeperChat a little less useful in terms of communicating with all of your friends and family. That said, for the people you know that do use Keeper, it’s a great application.

Downloading and setting up KeeperChat is easy. Simply download the app, and log in using your Keeper email address. You have to verify your device via an email authorization code or 2FA, and then input your phone number — which also requires secondary verification — and that’s it. You’re ready to start messaging.

I used KeeperChat with a few friends and family members. I started by inviting them to download KeeperChat, which was pretty easy. I just had to enter the name, phone number, and email address of the person I was inviting, and they received an email with an invitation to download KeeperChat.

Once my contacts installed KeeperChat, I was able to chat with them just like on any other messenger app — using both one-to-one messages and group chats. I liked that I could retract sent messages without a trace and set self-destruct timers, so recipients could only read a message during a specific time range (1min – 24hrs) before it got permanently deleted. Message history and chats are also automatically synced across all your devices, which is useful.

You can also share photos and videos with complete privacy — and they are automatically saved in your private Keeper Gallery, without leaving any trace on your device’s main camera roll. You get 50 GB of storage, but you can also buy up to 1 TB of KeeperChat storage.

I really like KeeperChat. It functions well on both my computer and my smartphone. Given that it’s only available to paying Keeper customers, it’s not as useful as other messaging apps, but it has some great features that make it worth considering.

Emergency Access and Account Recovery

Keeper has an emergency access feature, which allows you to assign trusted contacts who can access your password vault in case of emergency. This is a really important feature, and although most password managers now include this feature, or a version of it, I was pleased to see that Keeper does too.

Keeper Security Features

Unfortunately, this feature is only available for users on the paid plans, and your emergency contacts must also have a Keeper account. This isn’t uncommon — LastPass and RoboForm also only include emergency access on their paid plans. They also require your contacts to have an account, although they allow recipients to have a free account, which I honestly think Keeper should allow too.

Setting up emergency access is easy. Simply navigate to your Account page, click on Emergency Access, and enter the email address(es) of your chosen contact(s). You then have to choose a waiting period, from immediate through to 3 months, which is the time they will have to wait before gaining access once requested. This gives you the opportunity to grant or refuse the access manually, and if no response is given, they will gain access at the end of the specified waiting period.

Keeper also offers account recovery options, in case you forget your master password. Not all password managers offer this — Sticky Password doesn’t on its personal plan, for example, meaning its users may have to call on their emergency contacts as their only option. So I was happy to see that Keeper offers a simpler, more private and secure method.

Keeper Security Features

Keeper provides you with a recovery phrase obtained from the same BIP39 word list used to secure crypto wallets. You can set it up in Keeper’s settings by clicking on Recovery Phrase next to “Account Recovery,” after which Keeper will generate a 24-word phrase for you and prompt you to store it somewhere safe — you can write it down, copy it, or download it. To initiate account recovery, you simply need to go to the Keeper login screen on any of your devices, click Forgot Password, and Keeper will then walk you through the various steps — which will include email verification and entering your recovery phrase.

Overall, I’m impressed that Keeper offers both account recovery and emergency access, and that both features are very easy to use. I’d like to see the emergency access feature be enabled for free users, and it would be even better if users could choose which logins are shared with their emergency contacts, but it’s great that Keeper at least offers this feature.

Keeper Plans & Pricing

Keeper has two personal paid plans: Keeper Unlimited for 1 user and Keeper Family for 5 users. There are also two plans for organizations, Business and Enterprise. While Keeper Family includes 10 GB of secure file storage, you can get additional file storage (up to 100 GB) as a paid add-on. You can also purchase BreachWatch individually or packaged with the extra file storage under the Plus Bundle add-on. All of Keeper’s plans and add-ons are available as annual subscriptions only, and unlike most competitors, there’s no money-back guarantee. However, Keeper does offer a 30-day free trial so you can still try it out completely risk free, plus it’s very easy to cancel your Keeper subscription.

Keeper also has a free plan, which is offered automatically once your 30-day free trial or subscription expires. But Keeper’s free version can only be used on 1 mobile device (so you won’t be able to sync data across devices) and it’s much more limited — you can only store 10 records, there’s no password auto-fill, secure file storage, or emergency access, for example. However, you’ll still be able to manually save passwords, identity and payment card details (as long as you don’t exceed 10 total records), and use the password security audit feature (on 1 device). But I think there are much better password managers with free plans in 2024.

Here’s a quick overview of Keeper’s plans:

Free Unlimited Family Business Enterprise
Platforms iOS, Android Mac, iOS, Windows, Android, Chrome OS, Linux Mac, iOS, Windows, Android, Chrome OS, Linux Mac, iOS, Windows, Android, Chrome OS, Linux Mac, iOS, Windows, Android, Chrome OS, Linux
Price
Free $2.92 / month $6.25 / month $3.75 / month per user Custom pricing
Number of licenses 1 1 5 Min 5 users Custom (for large organizations)
Unlimited devices & multi-device sync
(1 mobile device only)
Unlimited passwords
(10 records only)
Unlimited identity & payment cards
(10 records only including logins, locally on 1 mobile device)
Web vault access
Desktop app access
Browser extension access
Mobile device access
(1)

(unlimited)

(unlimited)

(unlimited)

(unlimited)
Auto-fill
Passkey support
Password generator
2FA
TOTP codes for vault logins
Secure file storage
up to 5 files
(more available as paid add-on)

10 GB
(more available as paid add-on)

10 GB
(more available as paid add-on)

10 GB
(more available as paid add-on)
Emergency access
Account recovery
Secure record sharing
Dark web monitoring
(as paid add-on only)

(as paid add-on only)

(as paid add-on only)

(as paid add-on only)
KeeperChat secure messaging app
24/7 email & live chat support
24/7 phone support

Keeper Free — Good Security but Very Limited

Keeper Free provides good security, but it’s very limited and only allows you to store 10 entries on 1 mobile device. It doesn’t include most of Keeper’s features but it does have:

  • Passkey support.
  • Password generator.
  • Basic 2FA.
  • Account recovery.

There are definitely better free plans out there. For example, RoboForm allows you to store unlimited passwords on 1 device (desktop or mobile). That said, Keeper’s free plan is a good start before you move onto one of the paid plans.

Keeper Unlimited — Basic Password Manager Plan

This basic plan is a cost-effective option that costs $2.92 / month and includes a decent range of features, such as:

  • Desktop access.
  • Unlimited password storage.
  • Unlimited syncing between devices.
  • Identity and payment card storage.
  • Advanced multi-factor authentication.
  • Auto-fill.
  • Secure sharing.
  • Emergency access.

I would like to see Keeper Unlimited include dark web monitoring instead of offering it as an add-on. Many competing password managers include dark web monitoring with their cheapest packages. Dashlane also includes additional tools like a VPN, and 1Password offers multiple vaults, Travel Mode, and virtual payment cards — something I’d like to see Keeper include in future updates.

That said, I think Keeper Unlimited is great for the price. And you can try it out using a 30-day free trial.

Keeper Family — Good Deal for Families

Keeper’s Family plan costs $6.25 / month and comes with the same features as Keeper Unlimited, but Keeper Family includes 5 separate password vaults. This plan also includes 10 GB of secure file storage — encrypted cloud storage for files, photos, videos, and more. If your family has a lot of files to store and needs more space, you can choose to upgrade to 50 GB or 100 GB of storage, but it’ll cost extra.

This package is reasonably priced, but it’s a bit more expensive than some brands’ family plans. For example, 1Password Families is a bit cheaper while still offering coverage for 5 users (and you can add more users for a small additional cost per user). However, Keeper offers more secure file storage than 1Password, which justifies Keeper being a little more expensive. Dashlane Friends & Family covers 10 users and is more expensive than Keeper, but it also includes more advanced tools like an integrated VPN and dark web monitoring.

All that said, the cost-per-user on the Keeper Family plan is inexpensive, and it offers lots of great family-friendly password management features.

Keeper Business — Good for Small Businesses

Keeper Business starts at $3.75 / month and allows up to 100 users (for larger teams, you need to contact Keeper’s sales team directly). The plan comes with all the features included in Keeper Unlimited and Keeper Family and also adds enforcement policies (to prevent employees from accidentally or maliciously deleting records in their vaults) and activity reporting.

I think this plan offers a good value, but I wish it would include BreachWatch instead of having it as a paid add-on (Dashlane Starter includes dark web monitoring).

Keeper Enterprise — Tons of Advanced Features for Business Users

Keeper Enterprise includes a wide range of advanced features as well as offering everything Keeper Business does. These advanced features include:

  • SSO authentication.
  • Advanced 2FA (DUO and RSA).
  • Automated team management.
  • Active Directory and LDAP sync.
  • SCIM and Azure AD provisioning.
  • Email auto-provisioning.
  • Command line provisioning.
  • Developer APIs for password rotation and backend integration.

Keeper Enterprise is a really good business password manager that has all of the tools teams need to keep their passwords secure. It’s also pretty easy to use (and it comes with special training for team members), plus it includes 24/7 expert support. To find out more about its pricing, you need to contact Keeper directly.

Keeper Ease of Use & Setup

How to Install Keeper (Just 3 Simple Steps):

  • Create a Keeper account. Select the plan that suits your needs and follow the prompts to create an account with Keeper.
  • Download the Installer. Once your account is set up, you will be directed to a page with a “Download” button. Click on it to start the download of the software for your operating system. After the download is complete, locate the installer file on your device and follow the on-screen instructions to install the software.
  • Open the Keeper app. Log into your account in the Keeper app to begin organizing and securing your passwords. Don’t forget to install the necessary Keeper browser extensions on your preferred web browsers to enhance your experience and security.

Keeper is really easy both to set up and use. I created my account on Keeper’s website, which took just a couple of minutes, and then I had instant access to my account via the web app. There is also a desktop app that is identical in layout to the web app, which makes it easy to move between the two. The desktop app took no time at all to download, and all I had to do was login and it was ready to use.

As part of the set-up process, I had to choose a master password. I liked that I could keep my master password simple — I wasn’t forced to use any special characters, capital letters, or numbers. On the other hand, password managers like Sticky Password wouldn’t let me create a master password unless it included a range of different characters. That said, it is of course important to choose a password that’s strong and unique, to protect the security of your vault.

Keeper Ease of Use & Setup

Keeper’s layout is simple to navigate. Adding new passwords, payment card details, and personal information was easy and intuitive. And other features like BreachWatch and Security Audit were also simple to understand.

In my tests on Chrome and Safari, Keeper performed exceptionally well. It made saving passwords simple — showing a pop-up in the corner of my browser offering to add new usernames and passwords after the first time of using them. Passkeys were similarly easy to use. The extension never failed to pull up my key when I selected the “login with passkey” option on various websites. I could also generate passwords for new online accounts and instantly save them to my password vault.

Overall, Keeper’s desktop app and browser extension are both very easy to use. It’s a well-functioning and well-designed application that does everything it advertises (and does it well!).

Keeper Mobile App

Keeper Mobile App

Keeper has a mobile app for Android and iOS. I tested both versions, and they both worked really well.

The mobile apps include similar features to the desktop app, including the password vault, BreachWatch, Security Audit, payment card details storage, biometric logins (Touch ID and Face ID), and more. It was easy to add new passwords and payment card details, just like on the desktop app.

Keeper’s auto-fill feature, KeeperFill, was pretty easy to set up, and it worked across all the login fields I tested it with. It helped me sign into my apps and online accounts via both the Safari mobile iOS browser and the Chrome browser for Android.

The Import Passwords feature in the Android app seemed unnecessary though. When you click on the icon, it just redirects you to the web app, so I couldn’t actually import passwords from my mobile browsers.

I’d also like to see Keeper’s mobile app include a standalone password generator, like LastPass’s mobile app. And it would be great if Keeper included emergency access settings in its mobile app, again, as LastPass does.

That said, I really like the design of the Keeper mobile app, and I think most users will find it easy to set up and use. Keeper’s app is a good option for most users — it simplifies signing into apps and online accounts via mobile devices.

Keeper Customer Support

Keeper Customer Support

Keeper has a wide range of support options, including:

  • Live chat.
  • Phone.
  • Email.
  • User guides.
  • Video tutorials.
  • Concierge service (paid add-on).

All support options are available 24/7 — which is a huge plus compared to other password managers that only offer support on weekdays during business hours.

The live chat reps were very responsive, giving me an answer within less than 30 seconds. The responses I received were easy to understand and always fully answered my question.

Keeper Customer Support

The email support was prompt, replying within 2-3 hours with clear, direct answers that resolved my concerns.

I was struck by the quality of phone support from Keeper. The representative I spoke with addressed all of my inquiries and was extremely friendly and helpful. Additionally, I appreciated that the wait time to connect with the agent was not overly long.

Note: Keeper’s phone support uses a US number, so your mobile service provider will need to support calls to the US. Otherwise, you can call via Skype.

Keeper’s user guides are very good. They’re easy to scan through and provide tons of useful information. Plus, I also like how you get access to video tutorials, which are a breeze to follow.

Keeper Customer Support

Keeper also offers a premium Concierge Service as a paid add-on, which provides personalized support for setting up and managing your account. It’s ideal for users looking for expert assistance with their security setup that don’t mind paying extra — but I don’t think it’s something advanced users will really need.

Overall, I was very impressed with Keeper’s customer support. This level of support is unmatched in the password manager world — even better than Dashlane, which only offers live chat support during EST business hours on weekdays. If good customer support is important to you, Keeper is the best there is.

What Keeper Can Do Better

Keeper’s got quite a few things going for it, but there’s room for a few tweaks here and there. To begin with, Keeper offers really good dark web monitoring, but here’s the thing — if you want to keep an eye on the dark web to see if your info pops up there, you’ve got to pay extra for Keeper’s BreachWatch scanner. 1Password and Dashlane include their dark web monitoring as part of their premium plans.

Additionally, while the Keeper mobile app scores points for its user-friendly interface, there are a couple of issues that caught my attention. The password generator, for instance, is a bit limited in its accessibility. On the mobile app, you can only generate a new password when you’re adding a new login. This means you can’t just pop into the app to quickly create a new password for other uses — 1Password and Dashlane both have a dedicated button for the password generator.

Another aspect that could use some improvement is the process of importing passwords on mobile. It’s a bit of a letdown that you can’t import your passwords directly from mobile browsers into Keeper.

In a nutshell, while Keeper is definitely up there in terms of security and ease of use, these few changes could enhance its performance even further.

Is Keeper Password Manager Secure Enough in 2024?

Yes, Keeper is definitely secure enough to use in 2024. It uses high levels of encryption, has a strict zero-knowledge policy, and is extremely easy to use.

Keeper is one of the most feature-rich password managers available. It has additional tools like encrypted messaging, dark web monitoring, secure file storage, and a wide range of multi-factor authentication options — including facial recognition and fingerprint authentication — to protect the data in your Keeper account.

Other password managers offer a couple of extra features that Keeper doesn’t — 1Password has Travel Mode (hidden vaults) and virtual payment cards, and Dashlane has a VPN. I also like that Dashlane includes dark web monitoring with its most basic package, whereas Keeper only offers its dark web monitoring tool as an add-on.

Overall, however, Keeper is an excellent password manager that’s secure, easy to use, and feature-rich. You can try Keeper risk-free using a 30-day free trial.

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If there’s something we haven’t covered in our Keeper review that you’re curious about, send us a message — we’ll be happy to carry out extra tests and answer any questions.

Frequently Asked Questions

How safe is Keeper?

Keeper is highly secure, employing 256-bit AES encryption of the same kind that banks and governments use. Keeper operates with a zero-knowledge policy and offers multi-factor authentication, such as fingerprint scanning. Features like password security auditing and dark web monitoring further enhance online safety and security for Keeper users.

Is Keeper a good value?

Keeper is a pretty good value for the price. It’s one of the most feature-rich password managers on the market, it has intuitive apps for all popular operating systems, including Windows, Mac, Android, and iOS, and it offers reasonably priced plans for both individuals and families.

Is Keeper free?

Keeper has a very limited free version, you can only use it on 1 mobile device, plus it only allows you to store 10 records. The free version lacks advanced features such as password sharing and encrypted messaging, and it doesn’t even offer auto-fill. To access all these, an upgrade to a premium plan is required. Overall, there are better free password managers out there.

Is Keeper easy to use?

Yes, Keeper is very easy to use. Its intuitive design and user-friendly apps make it simple to get to grips with. From account setup to managing your vault and using extensions, everything is straightforward, with user guides and excellent customer support available if needed.

Was Keeper hacked?

No, Keeper has never been hacked. A vulnerability in 2017 was quickly fixed before any data breaches occurred. The level of security used by password managers such as Keeper, including military-grade encryption, zero-knowledge architecture, and multi-factor authentication, makes premium password managers extremely safe from the threat of hackers.

Is the Keeper app safe to use?

Yes, Keeper is one of the most secure password managers on the market. Thanks to its zero-knowledge architecture, AES 256-bit military-grade encryption, and other security features, all of the information saved in your vault is completely secure. It also supports various 2FA options and offers emergency access and account recovery, ensuring that your account remains accessible only to you, and you don’t risk losing access.

Keeper Products & Pricing

Free
$0.00 / year
Unlimited
$2.92 / month
Free Trial
Family
$6.25 / month
Free Trial
Bottom Line

Keeper is a secure and feature-rich password manager that protects user data with bank-grade encryption and a zero-knowledge policy. Both its basic and advanced password manager functions work well and are easy to understand and use. It’s missing a few extra features that some other password managers have, but overall, Keeper is without question one of the best password managers in 2024.

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About the Author
Katarina Glamoslija
Katarina Glamoslija
Lead Cybersecurity Editor

About the Author

Katarina Glamoslija is Lead Cybersecurity Editor at SafetyDetectives. She has more than a decade of experience researching, testing, and reviewing cybersecurity products and investigating best practices for online safety and data protection. Before joining SafetyDetectives, she led several tech websites, including one about antiviruses and another about VPNs. She also worked as a freelance writer and editor for tech, medical, and business publications. When she’s not a “Safety Detective”, she can be found traveling (and writing about it on her small travel blog), playing with her cats, and binge-watching crime dramas.

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Keeper User Reviews

*User reviews are not verified

96 20
Based on 116 reviews in 8 languages 8.7
Language
You can trust the Community! Companies can't ask us to delete or change user reviews.
Kenny S
Kenny S
United States
1.0
Keeper Security LOST ALL MY PASSWORDS
Mac User
I couldnt believe my eyes or ears. I had over 200 passwords, I updated the app this past friday morning 4/24/20. When I went to re-open the updated app it required me to upgrade to the $30/year service to retrieve my old passwords. I paid the $30 & come to find out it only saved passwords from 5 years ago & nothing current. I lost over 150 passwords & it ruined the next 2 days scrambling to rebuild my password list. I called customer service, which was no help. They told me "unfortunately this is the risk you run when using the free version". I asked if this has happened to anyone else & they said "yes, unfortunately with the free version of the app this is a risk that happens". I couldnt believe what I was hearing. I told t...Show More
liam knuj
liam knuj
United States
2.0
AVOID AVOID AVOID
Mac User
I tried the free version which was good on one platform, in my case I used it on my desktop system. It was constant popups trying to get you to upgrade to the cross platform version. Next I was getting constant messages that my "trial" was running out and I needed to upgrade. I wrote and asked why and was told it would only work on one platform unless I upgraded. Then I found it would not work on that one platform. SO IT IS ALL A LIE The free version is not "free" for one platform . I'm glad i tried it. I will go back to either 1Password, or Dashlane. Dashlane was the easiest to use, and fastest. If you don't upgrade with Dashlane, they offer you a discount. I wish I had done that rather than waste time with the garbage, nuisance ...Show More
Dave Pearce
Dave Pearce
United States
9.0
Easy to Use
Windows User
I really like this software. I have it on Chrome on my laptop, and also my Samsung phone and tablet. Being able to use it across all three is a great plus.
Lori
Lori
United States
10.0
Extremely user friendly
iOS User
Keeper allows me to use unique passwords on each site I visit and allows me to log in to sites using facial recognition on my iPhone to access keeper which then accesses the dite
Pamela Coston
Pamela Coston
United States
10.0
AWESOME APP
Windows User
Keeps passwords available and safe! Highly recommend to anyone!!
VR
VR
United States
10.0
Works Great
Windows User
I have used this app as long as I can remember, the first few years I had the free version but later added the subscription version. Never had any trouble with the app. I love how it will auto-fill your info for you on a lot of my apps. Very user friendly, I recommend it all the time to family and friends sometime even strangers that will listen to me.
Georgia Williams
Georgia Williams
United States
9.0
Great!!
Android User
I enjoy my keeper, i feel all my files are very safe.
Mark Bocock
Mark Bocock
Canada
10.0
Greay program
Android User
I used password keeper for a couples years for free before purchasing it. It worked great. However, when it came to upgrading my phone i did not want to enter all my passwords into it again so with the paid version it just popped all my private info over to my new phone in seconds. Great little app. I keep paying the yearly subscription for it now. Totally worth it and recommended.
Jeremy Whatford
Jeremy Whatford
United Arab Emirates
10.0
Lost without it
Windows User
Would be absolutely lost without it, everything now has a complex password and managing these is so easy with Keeper
Rod O
Rod O
United States
10.0
Keeper
iOS User
I’ve used Keeper for several years now, and it’s great — secure place to keep passwords, accessible by app (data are there w/o internet access) or website access from anywhere. Great product!
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