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Dashlane Review 2021: Is it the Best Password Manager?

Ranked 1st from 52 password managers
Scott Jackson
Scott Jackson
Published on: February 27, 2021

Detailed Expert Review

I have tried over 30 different password managers, and almost all of them had serious flaws that left my data unprotected — but not Dashlane. It’s safe, easy-to-use, and packed with bonus features that help make my online life easier and more secure.

Dashlane is my favorite password manager on the market, and it’s got more added value than similarly priced competitors like 1Password and Keeper. Some of my favorite things about Dashlane:

  • One-click password changer. Audits the entire password vault and replaces weak passwords with one click.
  • Great user interface. Simplifies password management with easy autofilling, sharing data with other users, and creating strong passwords.
  • Unlimited VPN (virtual private network). Provides unlimited secure web browsing, unblocks geo-restricted streaming content, and runs faster than many standalone VPNs.
  • Customer support. Well-trained tech support team provides responsive email and live chat support.

Dashlane’s Premium plan is, in my opinion, the best password manager available — Dashlane Free is OK, but it’s not the best free password manager on the market. If you need a decent free password manager, LastPass offers a much better free plan.

I’ve tested almost all of the password managers out there, and some of them actually left major holes in my online security. But Dashlane has repeatedly proven to be 100% secure, easy to use, and very affordable.

I ran Dashlane through a pretty exhaustive test, trying to see if there was anything that would make me cautious about using this password manager.

Here’s what I found out.

Overall Rank 1st out of 52 password managers
Encryption 256-bit AES
Free Plan 1 device, 50 logins
Pricing Starting at /year
Money-Back Guarantee 30 days (+30-day free trial)
Operating Systems Windows, Android, Mac, iOS

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Dashlane Security Features

Because password managers hold so much sensitive information, they have to be really well protected. I felt 100% secure in letting Dashlane store my private logins because of powerful security features like:

  • 256-bit AES encryption. Dashlane uses military-grade encryption to store passwords. This one-way encryption is practically unbreakable.
  • Zero-knowledge protocol. One-way encryption means that nobody at Dashlane can access user data — that’s why it’s so important not to forget your Master Password!
  • Encrypted storage. All users get 1 GB of encrypted data storage, and you can share that data with other Dashlane users.
  • Multi-factor authentication. This adds another step to the login process — along with your Master Password, you can log in using a Temporary One Time Password (TOTP), USB device like YubiKey, or even the biometrics on your smart device.

Like most competitors, Dashlane can autofill an unlimited number of logins, web forms, and financial details — but it’s also got some unique features that make it my favorite password manager of 2021.

Password Changer

Any password manager will generate strong and unique new passwords. But Dashlane makes it incredibly easy to replace old, weak passwords. When I tested Keeper, it flagged dozens of my passwords for being too weak. But in order to strengthen those passwords, I had to go through all of my accounts and manually change them. Changing passwords with Keeper was really tedious!

Dashlane’s Password Changer even automatically changed my weak passwords on a ton of websites including Reddit, Vimeo, and WebMD. Password Changer can automatically change passwords on over 300 websites, with new ones getting added all the time.

Dashlane isn’t the only password manager with a feature like this. For example, both LastPass and Norton Password Manager (included with the antivirus Norton 360) have an automatic password changer. But, in both cases, those features are much more limited than Dashlane’s, and they’re only compatible with around 50-60 sites.

During Dashlane’s setup process, the Password Changer brings up a list of all your existing passwords and ranks them according to their Safety Level. It also gives a breakdown of any security issues associated with each of your passwords.

Dashlane noticed I’d reused one password 120 times on my test account, marking it “Extremely unsafe”.

Dashlane Security Features

Dashlane’s Password Changer then lets you change your passwords with just one click.

Dashlane Security Features

This is an incredible feature — you’ve most likely created hundreds of online accounts over the years, and no other password manager has a way to automatically change so many passwords.

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Virtual Private Network (VPN)

Dashlane is the only password manager to give users access to a virtual private network (VPN) — a feature that reroutes your internet traffic through an encrypted, secure protocol.

Dashlane gets a lot of attention for this, and including a VPN with a password manager actually makes a lot of sense. By encrypting your data on public Wi-Fi networks, a VPN can prevent hackers from stealing your passwords and other personal information.

VPNs typically slow down your internet speed. However, Dashlane uses one of the fastest VPN providers in the business (AnchorFree).

I tested Dashlane’s VPN with Ookla’s SpeedTest.

First I tested my regular broadband speeds — without the VPN enabled — to get a benchmark speed.

My regular speed without a VPN:

Dashlane Security Features

My regular broadband connection provides a 40 Mbps download rate — pretty normal for my part of the UK.

For my first test of Dashlane’s VPN, I connected to a VPN server in the UK. Even though this was the closest location available, I expected some slowdown as Dashlane re-routed my traffic through its server.

Dashlane’s VPN speed when connected to the UK (my home country):

Dashlane Security Features

My download speed slowed to 28.5 Mbps. This is really pretty good, and wouldn’t be noticeable for most activities (with the exception of streaming ultra-HD video). My “ping” increased from 9 ms to 22 ms. A high ping can be a problem for activities like online gaming, but it’s unavoidable when using a VPN.

For my next test, I connected to a server in France. France is pretty close to the UK, but I expect a significant slowdown when connecting to a server in another country.

Dashlane’s VPN speed when connected to France (nearby country):

Dashlane Security Features

My download speed barely reduced at all when I connected to France — from 28.5 Mbps in the UK to 26.3 Mbps in France. That is impressive.

My final test was to connect to a server in the United States. The US is a long way from the UK, but there’s a lot of great content on the US version of Netflix that I can’t access in the UK. This is one reason it’s important to have a fast VPN.

Dashlane’s VPN speed when connected to USA (across an ocean):

Dashlane Security Features

My download speed was 27.6 Mbps when connected to Dashlane’s servers in the US. This is highly impressive — in fact, I tested it a few times to make sure there hadn’t been a mistake.

Another great thing about Dashlane’s VPN — you can use as much data as you want. This is a big deal. Most “bonus” VPNs included with other security products impose strict usage limits. For example, Kaspersky restricts free users to 300 MB per day, and Panda limits users to 150 MB per day on most plans.

My top-recommended antivirus software — Norton 360 — also comes with an unlimited VPN, but it’s far slower. I use both Norton and Dashlane regularly. Norton is great in pretty much every respect —  but I’ll choose Dashlane’s VPN every time.

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Dashlane lets you register trusted people as Emergency Contacts. If you can’t access Dashlane in an emergency, your Emergency Contacts can log into your account and retrieve your passwords and secure documents.

I added my dad as an Emergency Contact. If my dad requests access to my account, Dashlane will email me to ask my permission to let him in. If I don’t respond within the Waiting Period (I chose 2 days), this probably means I’m out of reach, so Dashlane will let him into my account.

Dashlane Security Features

Most of the top password managers have a similar Emergency feature. For example, LastPass and RoboForm do this in pretty much the same way. Dashlane doesn’t add anything new here, but it’s a good implementation of this feature — and it’s available even for Free users.

Receipts Storage

Dashlane lets you securely store and organize your receipts. Dashlane used to save receipts automatically — but unfortunately, it no longer does this. You have to enter purchase details manually.

Dashlane Security Features

The Receipts feature could be helpful if you’re self-employed and need to keep track of expenses.

However, as a regular consumer — even one who does most of their shopping online — I’m not too sure why you’d need to keep this information in highly-encrypted storage. The Receipts features isn’t something I can see myself using.

Dark Web Monitoring

Dashlane partners with security firm SpyCloud to provide an excellent Dark Web Monitoring service. It scans the dark web — the hidden corners of the internet where hackers typically sell stolen information — to check if your personal information has been compromised.

Setting up Dark Web Monitoring is simple — I just selected the Dark Web Monitoring tab in Dashlane’s desktop application and entered my email address.

Dashlane will find out whether hackers have stolen any personal information associated with this email address. Things like:

  • Credit card details.
  • Social Security numbers.
  • Phone numbers.

Fortunately, Dashlane didn’t find any of my personal information for sale on the Dark Web. But if you are a victim of fraud, it’s crucial that you know right away, so you can cancel your credit cards and notify the authorities.

Dashlane isn’t unique in offering a Dark Web Monitoring service — LastPass provides a very similar feature called “Breach Alerts”. Both brands do this well. However, this is a Dashlane Premium feature, whereas LastPass delivers it for free.

2-Factor Authentication (2FA)

2-Factor Authentication (2FA) is an extra-secure login method that brings a significant increase in account security. With 2FA enabled, Dashlane sends a One-Time Password to your mobile device to verify your identity. 2FA adds an extra layer of security on top of your Master Password.

Dashlane lets you choose between activating 2FA each time you log in or each time you log in on a new device.

Most password managers provide 2FA. And many go further than Dashlane. LastPass, for example, offers Multi-factor Authentication — meaning you can use 3 or more authentication methods. However, anything stronger than 2FA isn’t necessary for the average person.

Dashlane integrates with several authentication apps, including Authy and Google Authenticator. Dashlane Premium subscribers can use 2FA with YubiKey, a USB authenticator.

I also tested Dashlane’s 2FA feature using FreeOTP, a free authentication app for Android — it worked perfectly in every case.

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Dashlane Plans and Pricing

Dashlane has a few plans:

Dashlane Free — Limited, Not That Good

Dashlane Free gives you access to a lot of great features, including:

  • Password storage.
  • Form and payment autofill.
  • Security alerts.
  • Password Generator.
  • Password Changer.
  • Basic 2-factor authentication (a more secure login method).
  • Password sharing (with up to 5 people).
  • Emergency contact access.
  • Secure Notes storage.

That’s all for free! Sounds great, right?

Well, if this looks too good to be true… that’s because it is.

Dashlane will give you all of these awesome features — for free — but you can only store up to 50 passwords.

Plus, you can only use it on one device.

For me, that’s just not enough. But if you have fewer than 50 passwords, and if you only need a password manager on one device, Dashlane Free is a great option.

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Dashlane Premium — Best Value, All Features Included

Dashlane’s Premium plan is where things get interesting. You get all the Free features, plus:

  • Advanced 2-factor authentication (using YubiKey).
  • VPN with unlimited data.
  • Dark Web Monitoring.
  • 1 GB secure file storage.
  • Remote Access via a web app on Chrome, Firefox, or Edge.
  • Priority support.

Dashlane offers more useful features than any other password manager. Accordingly, Dashlane is one of the more expensive password managers available.

Dashlane’s major rivals, LastPass and 1Password, are both slightly cheaper. They’re both great password managers, but Dashlane’s VPN and Password Changer give it the edge over them.

You may already have some of these features that Dashlane provides elsewhere. For example, some of the best antivirus packages, such as Norton 360 Standard, provide Dark Web Monitoring and a VPN.

However, don’t let this put you off. Dashlane is still completely worth the price — even if you don’t need all the features.

And there’s a full, 30-day money-back guarantee if you’re unsatisfied.

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Dashlane Premium Plus (US Only) — Includes Identity Theft Protection

Dashlane Premium Plus is only available in the United States. It provides some extra identity theft protection features, such as:

  • Credit Monitoring via TransUnion. Dashlane will alert you to any activity on your credit report.
  • Identity Restoration Support. Professional advice on recovering from identity theft.
  • Identity Theft Insurance via American Insurance Group (AIG) — up to $1 million of cover.

Dashlane Premium Plus is a big jump in price compared with Dashlane Premium — but it’s still pretty cheap.

Falling victim to identity theft can be devastating, so upgrading to Premium Plus is a good opportunity to get some low-cost extra protection for your peace-of-mind.

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Dashlane Premium Family — Good Family Plan

Dashlane’s Premium Family plan is pretty good. It comes with all of Dashlane’s Premium features, plus:

  • Up to 5 additional licenses.
  • A family control dashboard.
  • Private accounts for each member.

Dashlane also offers a Premium Plus Family plan for US users, which offers the same identity theft protection as Premium Plus but for all members included on the family plan.

I think 1Password has a slightly better family plan, but Dashlane Premium Family is a better choice if you want all of the extra features the Dashlane has — a VPN, dark web monitoring, one-click password changer, etc.

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Dashlane Ease of Use and Setup

One big selling point for Dashlane is just how easy it is to set up and use. Dashlane provides one of the best setup processes I’ve ever experienced. And I don’t just mean for a password manager — I mean out of any software I’ve ever used!

Download the setup file, and you’ll be installing the browser extension with just two clicks:

Click once more to import all your existing passwords:

Within about 3 minutes, I was able to:

  • Create an account and choose a Master Password.
  • Download and install the Dashlane Windows application.
  • Import all my existing passwords.
  • Set up Dark Web Monitoring.
  • Install Dashlane’s Chrome extension.
  • Use the Password Changer to change many of my weak passwords.

Once I’d set up Dashlane, I found the browser extension was all I really needed for day-to-day password management. Dashlane’s browser extension can:

  • Automatically log you into websites.
  • Autofill forms and payment information.
  • Generate strong new passwords.
  • Display your saved login details.

In fact, I forgot Dashlane was even there most of the time. This simplicity is a real selling point. Dashlane is a great choice if you want to stay secure online but struggle using complicated software (I’m looking at you, Zoho Vault).

Dashlane Mobile App

Dashlane’s mobile app provides access to all of Dashlane’s features — so you can manage your passwords, retrieve your Secure Notes, and use the VPN on multiple devices.

Unlike most password manager mobile apps, Dashlane does let you take screenshots within the app. For security reasons, this is an optional feature, and it’s turned “off” by default.

Dashlane’s mobile app autofills passwords on a variety of mobile browsers, it autofills passwords across a good range of mobile apps, and it provides mobile access to all Dashlane’s features.

Password manager mobile apps are quite inconsistent in terms of which mobile browsers they support. For example, 1Password’s Android app doesn’t support Chrome, and LastPass’s Android app only supports Chrome.

Dashlane’s mobile app works with a good range of mobile browsers. On iOS, Dashlane supports Chrome, Firefox, and Safari. On Android, I got it to work with Chrome, Firefox, Firefox Focus, DuckDuckGo, and Edge. Unfortunately, I had issues with Brave (not a common browser but very popular among privacy experts). Brave’s built-in password manager kept overriding Dashlane, and I was unable to autofill my passwords a lot of the time.

Dashlane will also autofill passwords on many mobile apps. On iOS, the app autofill feature is pretty limited. This is due to Apple’s security restrictions and it’s a problem for all third-party password managers. iOS “sandboxes” many apps so they can’t interact.

I tested the Android app on a Samsung S10e running Android 10. The Android app works much better than the iOS version. The autofill feature enabled me to easily log into most apps, including Facebook and LinkedIn, but it didn’t work with some high-security apps like PayPal or my internet banking app.

To be fair to Dashlane, I’ve never tested a password manager app where the “app autofill” feature worked perfectly. Ultimately, l found it easy to get around these minor issues with the app autofill — I just opened the Dashlane mobile app and copied the relevant password to my clipboard when required.

Dashlane’s mobile app really shines when it comes to its features. With the Dashlane mobile app, you have pretty much the full version of Dashlane available in your pocket.

Dashlane Mobile App

Here’s an example of why it’s so important for a password manager to have a good mobile app. Just the other day, I needed to send someone a copy of my ID via email. Luckily, I’d previously scanned my driver’s license and uploaded it using Dashlane’s Secure Notes feature.

I accessed my Secure Notes on my phone, which showed me a list of the notes I’d created.

Here how that looks:

Dashlane Mobile App

I tapped on my driver’s license and Dashlane showed me the attached image of my ID.

I could then securely view the file within Dashlane or download it to my phone.

Within 2 minutes, I’d downloaded the image of my driver’s license and emailed it to my colleague. This was a super convenient and secure way of sharing sensitive information.

Like with all password managers, Dashlane’s mobile app isn’t perfect. However, it’s easily one of the best password manager mobile apps I’ve tried. The only issue is with app autofill, where Dashlane still beats its main competition (namely LastPass and 1Password). I’ve also deleted my previous VPN mobile app — I just use Dashlane’s mobile VPN now.

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Customer Support

Dashlane provides the following types of customer support:

  • In-depth FAQs in English, French, German, and Spanish.
  • Email support in English (7 days a week), French, and German (both Monday-Friday).
  • Live chat in English (Monday-Friday, 9am-6pm US Eastern Standard Time).
  • Twitter (@DashlaneSupport).

This is an excellent range of support options. Dashlane is one of just a few password managers to offer live chat support, along with Keeper and RoboForm.

Overall, I was very impressed with Dashlane’s support team. I received friendly and well-informed advice within less than a minute via the Live Chat option:

Customer Support

I also got a quick response via email when I requested a refund. Unsurprisingly, the support team did make one attempt to try to change my mind:

Customer Support

I replied and offered my feedback a few days later. I got the following response within 12 hours:

Customer Support

Dashlane offers FAQ documents, too, and they’re incredibly in-depth. Each topic has step-by-step instructions so you can troubleshoot most problems yourself. For example, when I had difficulty installing the Firefox extension, I quickly found a solution in the FAQs.

Dashlane doesn’t offer phone support, but I don’t know of any password manager that does. There’s also no support forum. Quite a few password managers offer this — including 1Password and Bitwarden — and I’ve found they can be a pretty helpful resource when needed, so it’d be nice to see Dashlane implement this in the future.

Overall, Dashlane’s helpful and responsive customer support makes it a great choice if you’re not experienced using password managers — particularly if you speak English and can use the live chat option.

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Is Dashlane the Best Password Manager Out There?

Dashlane has more features than any other password manager I’ve tested. But ultimately, what puts Dashlane ahead of the competition isn’t the quantity, but the quality of its features.

For example, Dashlane’s VPN is a unique feature among password managers. But it’s not just any VPN — Dashlane’s VPN is one of the fastest and more reliable on the market.

Dashlane also excels at the basic password management features. The Password Changer is a real game-changer — it lets you make a huge step up in your online security with just one click.

I’d recommend Dashlane to just about anyone, with a couple of reservations. If you want something cheaper, consider LastPass. And 1Password might be a better option if you need a family plan, but Dashlane’s family plan is still really good.

But overall, and most importantly, Dashlane works perfectly — it’s well-designed, secure, and you’ll feel confident that it’s looking after your personal information. Even if you’ve never used a password manager before, you should find Dashlane a pleasure to use.

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🤔 Is there a free version of Dashlane?

There is a free version of the Dashlane app. However, its feature set is limited compared to Dashlane Premium.

Dashlane Free is fairly decent in terms of the features it offers — including the Password Generator, Password Changer, and sharing passwords with up to 5 accounts. However, Dashlane Free is limited to one device, and you’ll only be able to store 50 passwords. You also won’t have access to the VPN or Dark Web Monitoring features.

🤔️ Can I sync my Dashlane data across more than one device?

Yes, you can sync your Dashlane data across multiple devices, including smartphones and computers. Note that you must be using Dashlane Premium to sync your data between more than one device.

Navigate to “Preferences” and click on the Sync tab. Here, you’ll be able to enable or disable sync. To sync your Dashlane data across all of your devices, you must be logged in to Dashlane on the device that holds all of your data and have “Sync” enabled.

🤔 Are my passwords stored on Dashlane’s servers?

No, all of the passwords and data linked to your Dashlane account are stored securely on your device. All of your data is encrypted and can only be accessed using your Master Password.

Dashlane’s employees cannot access your data or Master Password, even in an emergency — such as losing your device or forgetting your Master Password. This is why it’s essential that you remember your password and set up an emergency contact who can retrieve your data if they need to.

🤔️ Can I set up an emergency contact?

Yes, Dashlane let’s you set up an emergency contact who can access your data in an emergency.

Dashlane Products & Pricing

Bottom Line

Dashlane is a king among password managers. Every aspect of Dashlane is impressive, from its simple interface to its advanced bonus security tools to its responsive customer support. It might be a little more expensive than some competitors — but with fantastic features such as its VPN and Password Changer, Dashlane offers more value than all of the other password managers I’ve tested.

About the Author

Scott Jackson
Scott Jackson
Internet security researcher

About the Author

Scott Jackson is an internet security researcher who has spent the last two decades working as an IT technician, programmer, and cybersecurity consultant with more than a dozen Fortune 500 companies. He spends his time researching hacking trends and helping make sure that people stay safe on the internet.

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Dashlane User Reviews

6 27
Based on 33 reviews in 9 languages 3.4
You can trust the Community! Companies can't ask us to delete or change user reviews.
Jan. 17, 2021
Tim McDonnell
Tim McDonnell
United States
Horrible junk
iOS User
Horrible junk We have a Dashlane for six or seven years at our office it’s on at least 20 computers and sell phones and other equipment they changed it to some new browser add-on it is a horrible piece of shit stay away now we’ve got it logged into everything it doesn’t work at all you can’t find any your passwords it is horrible they have no phone number you can’t call them you have to text Or email them everything my secretary was on the phone with them for at least 2 1/2 hours to days ago still can’t use anything we’ve been struggling with it now ever since they change the app horrible I tried to leave them no stars but I had to give them some thing otherwise it wouldn’t go through
Jan. 17, 2021
United States
Ditto on this sucks now
Windows User
Desktop version was OK if a little clunky at times. But now that it's decided you HAVE to use the web version, every time you close your browser you are logged off and have to log in again. True, you could choose to "stay logged in for 14 days" - as if having all you login credentials easily available to anyone who wants to hack into your desktop / laptop is a great security scheme. Also, it's really annoying having to have a whole window open at all times just to have Dashlane working. No more minimizing to your toolbar, etc. Now you have to either just have a whole separate instance of your browser running (and remember not to close it when you are cleaning up after web searches) - or always have one tab staring out at you like unfinished...Show More
Jan. 11, 2021
United States
Dashlane is garbage! Don't get it!
Windows User
Never works correctly anymore and now that it's web only it almost never works at all. Constantly logging me out even though I work from home at 1 computer. This company needs to go out of business. My guess is it got bought a few years ago when the logo changed. It's gone downhill since and is now pointless garbage that just gets in the way by trying to fill when I don't need it and doesn't work when I do. Avoid this headache at al cost.
Dec. 13, 2020
United States
desktop version was okay...but!!!!!
Windows User
this latest update to web based sucks so bad, I'm leaving Dashlane for good!!!!!!!!!
user avatar
Phil Burnside steve
Dec. 19, 2020
Good luck quitting. I've spent the last couple of hours trying to navigate the obstacle course they put up to keep you from doing that. I use Bitstream and had forgotten about Dashlane until I got my billing notice. The cancellation process doesn't work for me at all.
Dec. 7, 2020
Not good at all - soon browser only
Windows User
This is not the best and their politics to move 100% to the browser kills it for me.
United States
If this is the best, I'm glad I don't have the worst!
Mac User
-Dashlane's auto-complete is terribly inconsistant from one domain to the next. I often have to manually copy and paste passwords from Dashlane to the website login window.

Sometimes, it doesn't work at all. The only thing I can do is log out, shut down and reboot.

The Password updater is finicky. I often end up just saving new passwords as a new entry, then deleting the old.

The "one-time-code" verification feature will leave you with a pop-over and no other verification to match it to.

Frequent updates means, if there are any issues, you need to back out and check for updates before doing anything else. This is constant!

I hope we can do better soon!
So many issues
Windows User
Firstly i used dashlane free 2 years ago and it was great but then i got 1password for 1 month free and it was great as well but i thought since dashlane is more secure and i found a eye catching discount, i was so happy and got a 1 year plan. I regret it. so many issues : 1. keep me logged in for 14 days after 2 months i contacting them got fixed 2. secure code (2fa) which is build in in dashlane wouldn't autofill. 3. slow customer service and not even that helpful 4. auto-save password only works to some websites while 1password worked magically on every website. 5. payment auto fill also only works on international website while none of websites in my country are supported, on the other side 1password did the autofill so smoothly(however...Show More
tony russo
tony russo
United States
Need to update your review!
Windows User
Dashlane is doing away with the desktop app and going to browser extension only.
Dashlane now syncs your data to the cloud without your permission. As a multi-year user of DL free, i was shocked they would do this without any notice to the user. So much for secure data on your local device only.
IMO, they have ruined a decent product...
user avatar
Stijn tony russo
They sent an email proudly announcing this. So they did inform customers. Unfortunately, after the fact with no recourse so Dashlane should still be avoided.
Non stop issues
Windows User
They are slow with support and there are many issues. I have multiple billings taken from my account and they have been very reluctant to put right. If you can't trust them with $40, how can you trust them with passwords?
United States
No U2F support on iOS
Windows User
I bought Dashlane Premium and a Yubi Key with a lighting port to use with my iPhone. But Dashlane on iOS does not support U2F keys. It is broken.

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