TotalAV Antivirus Review 2024: Is It Safe?

Our Score
9.4
OUTSTANDING!
Ranked 3rd out of 71 antiviruses
Ranked 3rd out of 71 antiviruses
Kate Davidson
Kate Davidson Chief Editor
Updated on: December 9, 2024
Fact-checked by Katarina Glamoslija
Kate Davidson
Kate Davidson
Published on: December 9, 2024 Chief Editor
Fact-checked by Katarina Glamoslija

TotalAV Review: Quick Expert Summary

TotalAV is a premium antivirus program with near-perfect malware detection rates and a wide range of top-quality security features. It provides advanced real-time malware detection, good web security features, and various data privacy protections, all inside an easy-to-use and intuitive interface.

TotalAV’s malware scanner was excellent in my tests — catching virtually all of the malware I downloaded to my Windows computer, MacBook, Android, and iOS phones. It scored a 99.6% detection rate, which places it among the top antivirus scanners of 2024.

TotalAV also has:

  • Real-time malware protection.
  • Anti-phishing protection.
  • System clean-up.
  • VPN (virtual private network).
  • Password manager.
  • Data breach monitoring.
  • Identity theft monitoring (US only).
  • And a lot more…

While I like most of TotalAV’s features, the lack of a firewall is disappointing. It also lacks parental controls and cloud storage, which top brands like Bitdefender include. And I certainly don’t like how TotalAV tries to upsell you after the checkout process.

That said, TotalAV is reasonably priced, offers a 7-day free trial (8 days for some users), and comes with a 30-day risk-free money-back guarantee (14 days for monthly subscribers). If you’re looking for a simple-to-use antivirus with near-perfect malware detection rates and a couple of really useful internet security features, TotalAV is a good choice.

🏅 Overall Rank #3 out of 71 antiviruses
🔥 Firewall
🌐 VPN
(with unlimited data)
🎁 Free Plan
💵 Pricing Starting at $19.00 / year
 💰 Money-Back Guarantee 30 days
💻 Operating Systems Windows, Android, Mac, iOS, Fire OS

Try TotalAV (30 Days Risk-Free)

TotalAV Full Review — Secure & Intuitive (The Most User-Friendly Antivirus in 2024)

TotalAV Full Review — Secure & Intuitive (The Most User-Friendly Antivirus in 2024)

TotalAV is an intuitive, powerful anti-malware solution with great additional features. It scored near-perfect malware detection rates in all of my testing, and it also provides some really helpful extras inside an easy-to-use interface. I really like TotalAV’s VPN and identity theft protection (only available to US-based customers).

TotalAV offers a variety of affordable plans that cover all major operating systems, are reasonably priced, and come with a 30-day money-back guarantee.

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TotalAV Plans & Pricing — Excellent Value Plans + Wide Range of Features

I’m happy to say that TotalAV’s plans are very user-friendly, with competitively priced features and an easy-to-navigate store. The website has an intuitive design that makes it easy to see what’s included in each plan and how much each plan costs.

In the past, TotalAV’s storefront used to be full of pop-ups and advertisements that made it difficult to find the right plan. You’ll still have to click through a few windows encouraging you to get add-ons after checking out, but it isn’t too obtrusive. At least they saved the upselling until after I made my purchase, but I don’t like how even the priciest TotalAV plan doesn’t come with every feature. Competitors like Norton and Bitdefender bundle all of their premium features with their premium plans, and it would be great if TotalAV did the same.

All TotalAV products have a 30-day money-back guarantee. I’ve even tested the refund process, and I can confirm that it’s genuine. I got my refund 1 business day after requesting it!

TotalAV has 3 basic pricing tiers:

It doesn’t offer a family plan, but you can add licenses to any plan to suit your needs. This is done through the web dashboard. Naturally, you get a bigger discount the more licenses you add. There’s even an option to add unlimited licenses to your account.

Here are the features that each plan provides:

TotalAV Total Security TotalAV Internet Security TotalAV Antivirus Pro TotalAV Free Antivirus
Platforms PC, Mac, Android, iOS PC, Mac, Android, iOS PC, Mac, Android, iOS PC, Mac, Android, iOS
Price $49.00 / year $39.00 / year $19.00 / year Free
Number of device licenses 8 6 5 1
Advanced ransomware protection
Real-time antivirus protection
Anti-malware scanner
Anti-phishing protection
System clean-up tools
Cloud-based malware scanning
Virtual private network (VPN)
Password manager
Ad Blocker

TotalAV Free Antivirus — Free On-Demand Scanner

The free version of TotalAV is a good on-demand antivirus scanner with anti-phishing protection. If you’re just trying to get malware off of your computer, TotalAVs free plan isn’t a bad option, but the lack of real-time protection means that you won’t be protected from any future malware infection. Avira Free Internet Security, on the other hand, offers real-time protection, system optimization tools, and good mobile protection.

TotalAV Free Antivirus is a good introduction to TotalAV’s software, and if you need to get malware off of your device, it will do the job. It’s also really easy to upgrade your TotalAV plan once you’ve downloaded Free Antivirus.

TotalAV Antivirus Pro — Basic Paid Plan (Lots of Features)

This plan offers all of TotalAV’s essential features for up to 5 devices for just $19.00 / year, including:

  • Malware scanner.
  • Real-time protection.
  • Anti-phishing protection.
  • System tune-up.
  • Ad blocker.
  • Web protection.
  • Total Browser.

Antivirus Pro is a good plan — but that said, it doesn’t offer as many features as Norton 360 Standard, even though it covers more devices.

Antivirus Pro is a good choice if you need a solid antivirus package for up to 5 devices, and the iOS and Android plans that come with it are pretty good, too.

TotalAV Internet Security — Best Value Plan (Adds the Best Antivirus-Bundled VPN on the Market)

To get the VPN, you’ll need the Internet Security plan. The VPN comes with unlimited browsing data, and you get all of TotalAV Antivirus Pro’s features for up to 6 devices — and it costs $39.00 / year. It’s more affordable than McAfee’s Total Protection plan for 5 users.

TotalAV Total Security — Most Additional Protections (Covers up to 8 Users)

This plan costs $49.00 / year — it brings your total licenses up to 8, and it also offers priority tech support and the password manager feature.

I’m not a big fan of this plan — it charges too much extra money while only adding the password manager and priority tech support. By comparison, Bitdefender covers more devices and adds more useful additional features with its top-tier plan. If you want to get coverage for more devices with TotalAV, you can purchase additional devices with the Internet Security plan.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

Virus Scan — Powerful Malware Scanner With Excellent Detection Rates

TotalAV’s malware scanner is a whitelisted version of Avira’s anti-malware engine, which is one of the best on the market. There are 4 virus scan types on offer:

  • Quick Scan. Scans temporary files where viruses are usually found.
  • System Scan. Scans the full system for malware.
  • Smart Scan. Scans for malware, junk files, and tracking cookies.
  • Custom Scan (Windows only). Scans a single file, a folder, or your entire disk.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

During my tests, I first ran the System Scan, which took around 1 hour on my PC and didn’t noticeably impact my computer’s performance — which is pretty great. Many competitors can put a pretty big strain on the CPU during system scans.

TotalAV’s antivirus scan results were impressive. I downloaded a large repository of test files to my device, including viruses, trojans, ransomware, rootkits, spyware, and keylogging malware.

TotalAV detected nearly all of my test files (99.6%) in my System Scan, including ransomware files and spyware files. Some competitors don’t treat spyware as malware, so I was glad to see that TotalAV detected these files.

I cross-referenced my TotalAV test results with several of my colleagues’ tests, and the average detection rate was over 99%. However, competitors like Norton and Bitdefender scored 100% detection rates in our testing.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

In case you don’t have time to run a full System Scan, you can also run a Smart or Quick Scan — during my tests, both of these scans took around 10 minutes to complete. I particularly like the Smart Scan, which combines malware detection with system optimization. As well as malware, it identifies junk files, duplicates, cookies, and programs that auto-run on startup. You can identify these issues using the System Tune-Up tools as well, but the Smart Scan is a simple and quick way to cover all the bases.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

Once TotalAV’s scan is finished, it offers you several actions to take on any found malware files — delete, whitelist, quarantine, or ignore. If you’re unsure about what to do with a file, or if you don’t know where it came from, it’s best to leave it quarantined. If you know that a program is good, you can choose to whitelist it (and the good news is that TotalAV didn’t turn up any false positives during my tests).

These are great results from TotalAV— if you’re looking for an antivirus with good malware scanning, TotalAV is an excellent choice.

Real-Time Protection — Stops a Wide Variety of Malware Files, Including Ransomware

TotalAV’s real-time malware protection is always on and running in the background, scanning downloads and analyzing programs to make sure that viruses cannot make any changes to your device.

To test TotalAV’s real-time scanning engine, I downloaded a wide variety of malware files, from ransomware to backdoors to rootkits, onto my PC from a secure Google Drive folder. When I downloaded my first malicious .exe file, TotalAV immediately caught it and placed the file in quarantine before I could even try to run it.

TotalAV Security Features — Comprehensive Protection + Solid Feature SetFor the next test, I downloaded even more virus samples contained within a compressed (.zip) folder. TotalAV let me download the compressed files, but it issued an alert the moment I tried to extract the data from the zipped folder.

When I ran a ransomware simulator, TotalAV detected the file’s encryption-process signature and blocked the execution before the malware could lock up a single one of my system files.TotalAV Security Features — Comprehensive Protection + Solid Feature Set

Overall, TotalAV’s real-time protection is just as good as top premium competitors like Norton 360. And this is great news, as real-time protection is one of the most important parts of any malware scanner.

Anti-Phishing Protection — Blocks Most Low-Trust Websites

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

TotalAV’s WebShield is an anti-phishing tool designed to block phishing sites and online malware distributors. It blocked most phishing websites that I tested it against on PhishTank. However, in one instance, it let me access a page, issuing a notification warning me that the website might be fraudulent. I appreciate the warning, but I don’t understand why it didn’t just block that site or let me whitelist it. TotalAV claims it uses frequently updated blacklists of dangerous websites as well as its own AI-based dangerous website detection system, but competitors like Norton have much more advanced and reliable anti-phishing protections.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

I do appreciate the customization options in TotalAV’s WebShield, though. You can choose to automatically block low-trust websites or cryptomining URLs and also pick particular domains you want to whitelist — which is great!

WebShield will also warn you if a website you visit has been involved in a dark web data breach. It will tell you the exact date the breach happened, so you can change your credentials for that account if you haven’t already.

Ad Blocker — Blocks the Majority of Ads + There’s a Free Version!

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

I’m a big fan of TotalAV’s ad blocker. It works exactly as advertised, blocking ads and trackers with impressive efficacy. During my tests on ad-heavy websites, it successfully blocked the vast majority of ads, including video ads on YouTube, which many ad blockers struggle with.

TotalAV’s ad blocker is available for free on Edge, Chrome, iOS, and Android, but keep in mind that the free version doesn’t block ads on popular websites — you’ll need the premium version for that. Compared to Private Internet Access’s ad blocker (which is the best ad blocker in 2024), TotalAV’s tool performs well, but PIA’s ad blocker blocked a wider range of ads across various platforms.

What sets TotalAV’s ad blocker apart, however, is its ease of use combined with a high level of customization. You can easily set rules for different websites, manage your blocklist, and more, making it suitable for both beginners and more advanced users.

System Tune-Up — Provides More Optimization Tools Than Most Competitors

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

TotalAV’s system tune-up features help clear out junk files and speed up computer performance. In my tests, I found the system tune-up to be one of the best PC optimizers of any antivirus software I’ve tested, providing more options than both Norton and McAfee.

System Tune-Up includes the following tools:

  • Startup Manager.
  • Application Uninstaller.
  • Browser Cleanup.
  • Junk Cleaner.
  • Duplicate File Finder.

The Startup Manager feature lets you control which applications you want to automatically run when you boot your computer. While the Windows operating system includes an almost identical feature with a similar interface, it’s buried deep in the Control Panel — I appreciate that TotalAV offers this feature in an easy-to-access location and that it’s easy to use, functional, and works exactly as intended.

TotalAV’s Application Uninstaller can help you create space and remove unwanted or obsolete software from your computer. Again, the Windows operating system provides the ability to uninstall applications. However, I’ve always hated the Windows “Add or Remove Programs” tool, which frequently doesn’t work as intended. TotalAV makes it really easy to see your applications, uninstall them, and even remove several applications at once.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

The Browser Cleanup tool helps you keep your online activity private. Your browsers store cookies that can track your behavior and sell your personal information — but with TotalAV, you can clear all your cookies at once.

TotalAV Security Features — Comprehensive Protection + Solid Feature SetTotalAV’s Duplicate File Finder can find and delete duplicate files that take up unnecessary space — Windows’s standard Disk Cleanup application doesn’t have this function.

Finally, the Junk Cleaner cleans up junk files left behind after you uninstall or update an application. These can take up a lot of space on your computer. I was surprised to find nearly 1 GB of junk on my computer. For comparison, Windows Disk Cleanup only found 30 MB — around 3% of what TotalAV discovered.

TotalAV does offer additional optimization tools through its Total Cleaner app, but unfortunately, it isn’t included in any of the antivirus plans. It does come with useful features that can free up RAM, fix registry issues, and more — but the price is pretty steep for an add-on that doesn’t offer many new features compared to the system optimization tools already included in most TotalAV plans. It would be great if they could include it with the Total Security package.

TotalAV’s System Tune-Up features aren’t revolutionary, but they all work really well. They’re easy to use, and I appreciate the convenience of having all of these tools in one easy-to-access location on my computer.

Safe Browsing (VPN) — The Best Antivirus-Bundled VPN in 2024

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

TotalAV’s Safe Browsing VPN is an excellent security option for users looking to protect their internet activity against internet service providers (ISPs), surveillance agents, and hackers. It works like any other virtual private network (VPN) — by rerouting all internet traffic to another server located somewhere else in the world, thereby replacing a user’s IP address with a shared IP address from one of TotalAV’s servers.

TotalAV’s VPN is fast, but it’s not the fastest out there (standalone options like ExpressVPN and Private Internet Access are faster). VPNs will always slow down your connection a little bit because they encrypt your connection and reroute your data to another server — both the encryption process and the distance you are from a server will slow your speeds.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

The good news is that TotalAV’s VPN is pretty fast — faster than a lot of VPNs included with other antiviruses — with 50+ server locations in 30+ countries.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

Neither my download nor my upload speeds were badly affected by TotalAV’s VPN. It slowed down my ping a lot (the amount of time it takes information to travel from your computer to a server), but that’s not such a big deal.

Another great thing about TotalAV’s VPN is that it works with all popular streaming services — Netflix, Disney+, and many other streaming platforms. TotalAV’s VPN is also good for torrenting, as it supports P2P file sharing on all of its servers and works with all major torrenting clients, like uTorrent.

I also like that the VPN comes with a few customization options. For example, there’s a kill switch, a choice of protocol (IKEv2 or OpenVPN), and the ability to automatically connect to the VPN on public Wi-Fi networks.

Overall, TotalAV’s VPN is one of the best I’ve tried — comparable to some of the biggest names in the VPN industry (which is why it’s ranked as the best antivirus with a VPN in 2024).

Identity Theft Protection (US Only) — Uses a Popular Third-Party Service to Protect Your Data

TotalAV provides a comprehensive identity theft protection plan, which is powered by the popular Aura identity protection service. There are several layers of identity protection for US users:

  • Monitoring credit reports, dark web forums, and breach databases.
  • $1,000,000 coverage for identity theft losses.
  • Live agent assistance for identity recovery.

TotalAV’s identity protection monitors a wide network (including credit reports from bureaus like Experian) for a ton of different personally identifying details, including social security numbers, credit card numbers, driver’s license numbers, and much more. Any time your information is used to make a purchase, apply for a loan, open an account, or log in online, you will receive a notification from TotalAV.

TotalAV Security Features — Comprehensive Protection + Solid Feature SetYou can follow up with an agent to resolve any issues that come up because the identity theft protection service is backed by real people — TotalAV’s staff were really helpful in my testing, demonstrating deep knowledge of the tricks and tools of mitigating identity theft.

My only issue is that TotalAV’s identity theft protections aren’t bundled with any of its plans. However, you can add identity theft protection to your existing TotalAV plan for a low annual price. If you’re looking to secure your data in 2024, TotalAV’s identity theft protections are an excellent option.

TotalAV also offers a basic data breach check for all users, where you can input your email addresses (up to 10 of them) to see if they’ve been involved in a breach. If they have, TotalAV gives you full details of what the breach was and when it happened and advises you to change your password using Total Password.

Total Password — Protect Your Passwords + Remotely Log Out of Accounts on All Devices

Total Password is a secure password manager with a good range of features to help you manage and protect your digital identity. The auto-save and auto-fill features worked great in my tests. Though it lacks some of the bells and whistles provided by the best standalone password managers like 1Password and Dashlane, it’s a great option for anyone looking to bundle their antivirus with a solid password manager.

Total Password secures your data with the best encryption method available — 256-bit AES encryption, the same technology used by banks and governments the world over. Additionally, it follows a zero-knowledge policy, ensuring that even the company’s developers cannot access your stored information.

For extra security, you can enable two-factor authentication (2FA). This will make it so you need to provide more than just your master password to unlock your vault. I had the option to choose between a few different authenticator apps, all of which worked seamlessly.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

Another plus is seamless biometric logins. This makes it so mobile users can get into their vaults using facial recognition or a fingerprint scanner. For added security, you can lock the mobile app behind a PIN or pattern code.

Beyond that, Total Password provides a basic but easy-to-use vault. You can store an unlimited number of entries, including passwords, secure notes, credit card details, and more. It lacks some customization options found in other password managers (RoboForm, for example, provides extensive form customization), but the vault is easy to use and reliably auto-saves passwords.

Other standard features include password auditing and a password generator. The generator creates 16-character passwords, but it’s quite customizable if you need something longer or want to exclude certain types of characters. And with Security Reports, users can instantly generate reports that point out weak or compromised passwords.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

The one standard feature that Total Password lacks is password sharing. Most of the best password managers provide some way to share specific passwords with trusted associates (1Password is particularly advanced in this area). It also doesn’t have an emergency access function, though, to be fair, few password managers do.

If you’re interested in specialized features, Total Password has a few. My favorite is Secure Me, which you can use to remotely log out of your account on all devices and clear browsing data. It’s a handy security measure, especially if you’re concerned about leaving your device unlocked in public places.

Finally, Total Password offers account recovery in the form of recovery keys. I got one as soon as I set up my account and was encouraged to write it down. You can use this key to get back into your account if you ever forget your master password. LastPass has a lot more options when it comes to account recovery, but Total Password’s recovery key worked fine when I tested it out.

In conclusion, Total Password offers great encryption and essential security features. It isn’t as customizable as some of its competitors, but it’s easy to use and is a good antivirus-bundled password manager. You can get Total Password as a bundled product with Total Adblock or as part of the comprehensive Total Security package.

Total Browser — Secure Browser for Added Privacy (Has TotalAV’s Protections Built-In)

TotalAV also offers a secure browser called Total Browser, and it’s really good. It’s a convenient way to improve your security and privacy while generally streamlining the way you use the internet.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

Total Browser has the following features baked in:

  • Ad and tracker blocker.
  • Suspicious download checker.
  • Data breach warnings.
  • Malicious site blocker.

Most of these features worked remarkably well in my tests. The ad and tracker blocker blocked the majority of ads across a wide variety of sites. It was even able to stop video ads from playing on YouTube, which made my day much brighter.

TotalAV Security Features — Comprehensive Protection + Solid Feature Set

By default, Total Browser will block notifications and request that every site you visit refrain from sharing or distributing your data, which is great. All of this can be changed with ease. It’s also simple to whitelist sites or allow ads on certain websites (though during my tests not a single one was able to detect that I was using an ad blocker).

Total Browser is bundled with all premium plans. It’s also available as a standalone purchase and as a 7-day free trial. You can continue using it after the free trial expires, but I wouldn’t recommend this — all of the features that make it a better option than a standard browser will be gone, except for phishing protection. If you want a free browser with security features, check out Norton’s Private Browser.

TotalAV Ease of Use & Setup — Well-Designed User Interface + Online Dashboard With Video Tutorials

TotalAV is easy to set up and use, and installation takes less than 5 minutes. Overall, I really like TotalAV’s user interface. It’s well-designed, attractive, and bug-free. While the apps are quite feature-rich, I never felt overwhelmed or confused. One thing to note is that it’s only available in dark mode — while I like dark mode, some users might miss the light mode option.

How to Install TotalAV (Just 3 Simple Steps):

  • Select a TotalAV plan. Pick a plan that works for you from TotalAV’s website. Consider whether you need the add-ons offered.
  • Download and install the app. Follow the instructions on the next page. You’ll find a link to download the antivirus, plus information on how to make an account and set up other products.
  • Open the app and get protected. Once it’s finished installing, TotalAV will automatically run a scan and enable real-time protection.

TotalAV’s main features each have their own icons in the sidebar, including Malware Protection, Internet Security, and System Tune-Up. And if you want to customize your antivirus experience, all of the advanced options are found in TotalAV’s settings menu.

TotalAV Ease of Use & Setup — Well-Designed User Interface + Online Dashboard With Video Tutorials

I really appreciate how easy TotalAV makes it to schedule antivirus scans — some programs hide their scan customization options behind a lot of unintuitive settings menus, but TotalAV’s are easy to access and adjust.

TotalAV Ease of Use & Setup — Well-Designed User Interface + Online Dashboard With Video Tutorials

TotalAV users also get their own online dashboard, which is easily accessed from the settings menu. It has video tutorials and FAQs, but it doesn’t provide remote device access, which some competitors like Norton offer in their online dashboard. You can also purchase extra features from the TotalAV Online Marketplace.

TotalAV Ease of Use & Setup — Well-Designed User Interface + Online Dashboard With Video TutorialsThe only issue I had with setting up TotalAV on my devices was that it didn’t recognize I had a premium license when I installed it on a second device — even though I had previously logged into my online account and downloaded the app from there. Instead, it treated me like a free user, automatically giving me access to premium features and warning me every once in a while that my free trial was about to expire. It eventually corrected itself, but it was pretty annoying.

Overall, though, despite some occasional glitches, TotalAV provides a straightforward user experience, with conveniently laid out features, easily accessible settings, and a great online dashboard.

TotalAV Mobile App — Great Range of Security Features + Extras

TotalAV Mobile App — Great Range of Security Features + ExtrasTotalAV offers complete internet security apps for both Android and iOS users. I tested them on my Samsung Galaxy and iPhone 15, both running the latest versions of their respective operating systems.

These are TotalAV’s mobile features:

  • Malware scanning (Android only).
  • App Lock (Android only).
  • Anti-phishing.
  • Wi-Fi checker.
  • VPN.
  • Junk photo and video cleaner.
  • Secure in-app browser.
  • Data breach monitoring.
  • Device tracking (iOS only).

TotalAV’s virus scanning is only available for Android — this is because iOS devices can’t get viruses (but there’s plenty of other malware threats that target iOS!).

During my tests on my Android phone, TotalAV’s antivirus scan was accurate, quick, and easy. I was able to use my phone normally throughout the scan without any noticeable performance issues, but there was a significant drain on my battery.

TotalAV detected all of the Android-specific malware files I had downloaded onto my Samsung Galaxy in just a few minutes — I was pretty impressed.

TotalAV Mobile App — Great Range of Security Features + Extras

The TotalAV Android mobile app also provides real-time protection — it detected all of the test malware I placed on my phone (great), but it also drained my battery life very quickly (not great). Competitors like Norton provide good Android protection without draining battery life as quickly as TotalAV.

The TotalAV mobile app also offers tools to help free up space on your device and keep it running smoothly. It scans your phone for duplicate contacts as well as photos and videos that are blurry, dark, or similar. I really liked this tool. I had hundreds of junk photos and videos and TotalAV let me deal with them in mere minutes, freeing up over 2 GB of space on my phone.

TotalAV Mobile App — Great Range of Security Features + Extras

TotalAV’s VPN for mobile users is also really good — it worked well in my testing, providing encrypted access to servers around the globe through 2 VPN protocols.

Having a VPN for your mobile devices is crucial if you use public Wi-Fi on your phone (coffee shops, libraries, airports, etc.). It keeps your browsing data from being spied on by hackers that prey on public Wi-Fi users (however, standalone VPNs like ExpressVPN provide a lot of additional functionality that TotalAV’s VPN lacks).

TotalAV Mobile App — Great Range of Security Features + ExtrasThe TotalAV mobile app offers some decent features, and the malware scanner worked well on my Android device, but I think there are some better security apps out there for both iOS and Android. For example, TotalAV doesn’t have anything comparable to Norton’s App Advisor.

Still, TotalAV’s mobile protections will keep your device safe from hackers and web-based threats.

TotalAV Customer Support — Excellent Email Support & Easy-To-Navigate Knowledge Base

If you need to contact customer support, TotalAV provides 3 options:

  • Live chat.
  • Email.
  • Help pages.

The 24/7 live chat was a mixed bag. To start, once I got connected with an agent, the agent was professional and answered all of my questions fairly quickly. What I didn’t like was that requesting live chat first brings you to a virtual bot that takes a few minutes to load, meaning I waited as long for a virtual agent as I did for the live representative.

There’s also a handful of support pages covering each TotalAV product. It’s very easy to navigate to the app you’re having trouble with to find answers to basic questions. I found information about how to install and manage the settings of every program in the TotalAV suite.

TotalAV Customer Support — Excellent Email Support & Easy-To-Navigate Knowledge Base

The email support team at TotalAV is outstanding. Each representative I interacted with was friendly and efficient, and they were able to address all of my inquiries.

TotalAV also operates a US phone line that you can call to resolve a specific set of account issues (like unexpected charges to your account or requesting a refund), but when I entered the extensions for tech support and sales, all I got were messages giving me email addresses. I’m honestly disappointed at the lack of technical phone support. It’s something many competitors, including Norton, provide.

Overall, TotalAV’s customer support is pretty good. While I’m disappointed about the lack of technical phone support and while the live chat was a mixed bag, the email support is excellent and I could easily navigate the knowledge base to find any answers I needed.

What TotalAV Can Do Better — It Sometimes Tries to Upsell You Products You Don’t Need

TotalAV is pretty good, but there are a few things I’d like to see it do better. For example, it doesn’t quite have a perfect malware detection rate. It scored a 99.6% malware detection rate in my tests which is excellent, but I have to point out that Norton managed to score 100% when I put it through the same tests. The difference is small, but if TotalAV improved its scanner by just a bit, it would be an excellent improvement.

Also, while TotalAV has great cybersecurity products, it has an annoying habit of upselling you. Even if you subscribe to one of the more expensive plans, you’ll have to deal with pop-ups encouraging you to buy add-ons. I don’t think it’s fair for paying customers to be subjected to this kind of upselling.

Finally, its password manager could certainly use a little bit more work. It’s not bad by any means, but it lacks basic password sharing and support for hardware-based 2FA tools (like Yubikeys). Honestly, just these basic features would make it competitive, especially since it already includes advanced features like biometric scanning. Norton and Bitdefender both have better password managers, and they include them in most plans.

All of that said, none of these issues stop TotalAV from being a great antivirus overall.

Is TotalAV a Good Antivirus & Internet Security Product?

TotalAV offers a good, user-friendly internet security package, with near-perfect malware detection rates and cybersecurity extras like a VPN, password manager, and a secure browser.

TotalAV’s desktop and mobile apps are well designed and bug-free, and all of the features are intuitive, reliable, and easy-to-use. The device optimization tools are excellent for improving system performance, and the VPN is one of the best on the market — fast, reliable, and compatible with Netflix and other streaming services.

However, I was frustrated with TotalAV’s pricing options — even if you pay for the most expensive package, you still won’t get access to every feature. But TotalAV is reasonably priced, and it has both a 7-day free trial (8 days for some users) and a 30-day risk-free money-back guarantee.

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If there’s something we haven’t covered in our TotalAV review that you’re curious about, send us a message — we’ll be happy to carry out extra tests and answer any questions.

Frequently Asked Questions

TotalAV Products & Pricing

Free Antivirus
$0.00 / year
Antivirus Pro
$19.00 / year
Total Security
$49.00 / year
Bottom Line

TotalAV is a well-designed internet security product — it comes with an excellent malware scanner, a rich set of features, and an intuitive user interface. In my tests, TotalAV’s malware scanner had an impressive detection rate, the anti-phishing protection detected most of my test phishing sites, and the VPN worked seamlessly. However, I wasn’t impressed with TotalAV’s pricing options — I found the company’s practice of trying to upsell customers very annoying. But overall, TotalAV is a good, easy-to-use antivirus program for protecting all of your devices and data.

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About the Author
Kate Davidson
Kate Davidson
Chief Editor

About the Author

Kate Davidson is a Chief Editor at SafetyDetectives. She has many years of experience as a journalist and communications professional, and has worked for media organizations, government agencies, and NGOs in multiple countries. Kate has always had a deep interest in cybersecurity, which has — together with her passion for crafting quality content — allowed her to bring complex topics about antiviruses, password managers, VPNs, and overall online security closer to our readers. In her spare time, Kate enjoys spending time with her family, cooking Italian food, and doing yoga by the sea.
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TotalAV User Reviews

*User reviews are not verified

1435 680
Based on 2115 reviews in 24 languages 7.2
Language
You can trust the Community! Companies can't ask us to delete or change user reviews.
Dec. 5, 2024
NEW
John
John
United States
8.0
OK
Windows User
When I signed up, I was under the impression it would be free. My bad. So far no problems.
Dec. 5, 2024
NEW
Beverly Stein
Beverly Stein
United States
9.0
Like reminders
Windows User
Reminders are timely
Dec. 5, 2024
NEW
Beverly Stein
Beverly Stein
United States
9.0
Quite pleased
Windows User
Glad it sends a regular reminder
Dec. 5, 2024
NEW
MODUPE SALAMI
MODUPE SALAMI
United States
8.0
feedback
Windows User
Excellent
Dec. 2, 2024
NEW
MR FESTUS NGWENAH
MR FESTUS NGWENAH
United Kingdom
10.0
Mr FESTUS N
Windows User
fast, simple and without complications.
Dec. 2, 2024
NEW
Karen Jernigan
Karen Jernigan
United States
8.0
Karen's Review
Windows User
This product seems to be working properly.
Dec. 2, 2024
NEW
bruce stilwell
bruce stilwell
United States
9.0
use this every 2 weekz
Windows User
found some memory junk and also found threats this program deleted them when I told the program to quarantined, then delete them several times I am satisfied with this program, thanks
Dec. 2, 2024
NEW
peter frederick waters
peter frederick waters
United Kingdom
8.0
Mr
Windows User
Satisfied with AV.
Dec. 2, 2024
NEW
United States
8.0
works ok i guess
Windows User
it works ok i guess
Dec. 2, 2024
NEW
Carol
Carol
Singapore
7.0
Thank you
Windows User
Thank you Total AV. It seem my system has been faster now.
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