Windows Defender Review: Can It Keep You Safe in 2024?

Our Score
6.6
DECENT
Ranked 50th out of 71 antiviruses
Ranked 50th out of 71 antiviruses
Sam Boyd
Sam Boyd Chief Editor
Updated on: October 8, 2024
Fact Checked by Katarina Glamoslija
Sam Boyd
Sam Boyd
Published on: October 8, 2024 Chief Editor

Windows Defender Review: Quick Expert Summary

Windows Defender is a pretty good antivirus. It offers decent cloud-based security and really good customer support. It also comes prebuilt into the latest Windows computers, meaning you don’t need to pay a monthly subscription to use it. Please note, while Windows Defender was rebranded as Windows Security years ago, in this review, I’ll follow common practice and keep calling it Windows Defender. Some of the paid plans, meanwhile, are now branded as Microsoft Defender.

It provides essential features, including real-time protection and a secure firewall. It also comes with some extra security features such as parental controls, app and browser controls, device security, and performance reports.

However, Windows Defender isn’t perfect, and its malware detection rates and extra features aren’t as good as third-party antiviruses. For example, while Windows Defender’s real-time protection blocked most phishing websites during testing, it let me visit some dangerous sites that competitors like Norton and Bitdefender blocked.

In short, Windows Defender provides all of the essential malware protections you need in 2024, but it’s not as good as standalone competitors like Norton and Bitdefender.

🏅 Overall Rank #50 out of 71 antiviruses
🔥 Firewall
🌐 VPN
(Microsoft 365 Personal and Family plans only)
🎁 Free Plan
💵 Pricing Free
💰 Money-Back Guarantee N/A
💻 Operating Systems Windows
(Mac, Android, and iOS options available with Microsoft 365 Personal and Family)

Windows Defender Full Review — Core Security Features (But Without Many Extras)

Windows Defender Full Review — Core Security Features (But Without Many Extras)

Windows Defender provides all of the fundamental security features to protect you in 2024, but it lacks worthwhile extras like a free VPN (one is included in the paid Microsoft 365 plans) and a password manager.

If you want a free antivirus with more features than Windows Defender, you should try Avira Free Security instead. It can do everything Windows Defender can, but it also includes a performance optimizer, password manager, secure browser, and more.

Norton is another good choice. It’s the best premium antivirus in 2024, and while it doesn’t offer a free plan, it includes a 60-day money-back guarantee. Again, Norton can do everything Windows Defender can, but it adds a password manager, system optimization tools, and much more.

Windows Defender Plans & Pricing — Free With Windows (But With Optional Upgrades)

Windows Defender is free and comes prepackaged with all Windows computers. However, if you subscribe to Microsoft 365 Personal or Family (starting from $69.99 / year), you get access to the desktop and mobile app.

Here’s a quick overview of Windows Defender’s plans:

Windows Defender Microsoft 365 Personal Microsoft 365 Family
Platforms Windows Windows, macOS, iOS, Android Windows, macOS, iOS, Android
Price $0.00 / year $69.99 / year $99.99 / year
Number of device licenses 1 5 30
Subscription length N/A 1 year 1 year
Malware scanning & removal
Real-time protection
Web protections
System tune-up tools
VPN
Firewall
Password manager
Webcam & microphone protection
Cloud storage 1 TB 6 TB
ID theft monitoring
(US only)

(US only)

Microsoft 365 Personal — Paid Plan With VPN & ID Theft Monitoring

Microsoft 365 Personal costs $69.99 / year and allows you to download the Microsoft Defender app on Windows, Mac, iOS, and Android. Microsoft Defender does everything the built-in version of Microsoft Defender on Windows 10 and 11 can do, while also adding:

  • Malware scanner on mobile.
  • Real-time security alerts between devices.
  • Protection on up to 5 devices.
  • Security tips.
  • 1 TB cloud storage.
  • Dark web monitoring.
  • Identity theft protection and coverage (US customers only).
  • Defender VPN (50 GB/month).
  • Automatic unsecured Wi-Fi alerts.

You also get access to Microsoft Office, Teams, and Editor — which is cool.

Microsoft 365 Personal is a great choice if you want the 1 TB cloud storage (which uses Microsoft’s OneDrive). No alternative premium antivirus offers this much cloud storage. It also adds a VPN that works on Windows, macOS, Android, and iOS, though it’s limited to US, UK, Canada, and Germany users. It includes automatic Wi-Fi alerts, which notify you if you connect to an unsecured network. This feature is enabled by default, making it especially useful if you frequently use public Wi-Fi.

Microsoft 365 Family — Best Plan for Multiple Users

Microsoft 365 Family includes everything in Microsoft 365 Personal and adds:

  • Protection for up to 30 devices (5 per user with up to 6 users).
  • 6 TB of cloud storage (1 TB per person).
  • Access to Drive Safety on Microsoft’s Family app.

Microsoft 365 Family is a bit more expensive than Microsoft’s Personal plan, costing $99.99 / year, but I think it’s a much better option for the extra cloud storage space and devices.

However, I think Microsoft 365 Family lacks some of the features you should expect in a premium antivirus, such as more advanced parental controls and a PC optimizer (both of which are included in Norton’s 360 Deluxe package).

That said, you can try Microsoft 365 Personal and Microsoft 365 Family on a 30-day free trial.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Malware Scanner — Quick Scan Times & Good Detection Rates

Windows Defender includes a pretty good malware scanner. It uses a massive malware database, machine learning, and heuristic analysis to detect new and emerging malware threats, including trojans, worms, cryptojackers, and rootkits.

The malware scanner includes 4 types of malware scans:

  • Quick scan — Scans for malware in critical system folders.
  • Full scan — Scans your entire computer for malware threats.
  • Custom scan — Scans selected files and folders for malware.
  • Microsoft Defender offline scan — Scans your computer for hidden malware such as rootkits without starting your operating system.

I tested each scan by downloading an archive containing tons of malware samples and hiding them on my Windows 11 PC. The quick scan took about 5 minutes to scan my entire system, which is pretty good. However, it’s not as good as Bitdefender’s quick scan, which took less than a minute to scan my device. Nonetheless, Windows Defender’s quick scan found and removed every malware sample I’d hidden in my critical system drives.

The full scan took over an hour to complete, which is around the industry standard scan time, but it didn’t find every malware sample on my device. When I tested Norton’s full scan, it completed in 40 minutes and found every malware sample.

Windows Defender’s custom scan lets you right-click suspected files and scan them with one click. It worked well in my tests, but its interface is pretty clunky. Windows Defender opens an entire window just to tell you whether or not threats have been found, while most competitors simply issue a notification on your taskbar.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Finally, I thought the Microsoft Defender offline scan was pretty cool, despite having some limitations. When I initiated the offline scan, it restarted my computer and launched a malware scan before Windows booted. This scan took 15 minutes to complete and found most malware samples. However, I wish there was a way to run the scan without starting your operating system to enable it first. Norton provides recovery tools you can download and install onto a USB device and boot without ever going into your operating system.

Overall, Windows Defender offers a pretty good malware scanner, but each feature it includes is done better by competitors. If you want the essential protections, Windows Defender is a good place to start, but otherwise, check out competitors like Norton or Bitdefender.

Windows Defender Secure Firewall — Pretty Good Firewall (But Not the Most User-Friendly)

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Windows Defender’s secure firewall monitors inbound and outbound network traffic, but it isn’t as user-friendly as Norton’s or Intego’s (for Mac) firewall. For example, if you click Allow an app through firewall, you’re shown a list of apps and ports that the firewall will allow through, but you can’t edit this list until you click Change settings and give administrative privileges to the firewall.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Basic options like changing notification settings and the switch to turn the firewall on and off are located in different menus instead of one intuitive menu. It quickly got frustrating having to go into these different menus just to make minor adjustments.

However, I quite like the firewall’s advanced settings. They allow you to create specific rules, authenticate communications between computers, monitor the firewall state on a particular profile (i.e. a home or work profile), and more.

I also like the number of details you can see for each connection in the advanced menu. For example, you can see which profile rules apply to a connection, the protocol the connection uses (i.e. TCP, UDP, or any), the port the connection is allowed to use, and more. If you double-click a rule, it’s pretty easy to modify, too — something advanced users will appreciate.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Overall, Windows Defender provides good, in-depth monitoring for inbound and outbound traffic, but it doesn’t block as many suspicious connections as competitors. It’s also annoying to navigate, with basic features (like turning the firewall on and off) hidden throughout different menus.

Account Protection — Basic Protections for Your Windows Account

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Windows Defender’s Account Protection offers basic tools to protect your Windows account, but it does little else. Account Protection lets you:

  • Connect your Windows and Microsoft account.
  • Access Windows’s 2FA settings.
  • Enable Dynamic Lock.

According to Windows, connecting your Windows account to your Microsoft account offers enhanced security, but honestly, outside of syncing passwords (which 1Password does better) and recovering forgotten passwords through your email, I don’t see any real benefit to connecting accounts.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

You can also adjust your Windows Hello sign-in options from the Account Protection menu. Windows Hello is Microsoft’s two-factor authentication (2FA) feature, and it’s pretty cool. It lets you log into your account using facial recognition, your fingerprint, a PIN code, or a U2F key. Each option works well, but only specific webcams are compatible with facial recognition, and Windows doesn’t provide an official list of which ones, which is a little annoying.

Finally, Dynamic Lock provides multiple options to lock your computer when you’re physically away from it. For example, you can pair your phone with your PC, and when your phone is far away from your PC, your PC will automatically lock. It’s a neat inclusion, but I can’t think you’d ever need to turn this option on — especially considering you can also lock your PC by hitting Windows key+L on your keyboard.

Overall, I don’t think Account Protection does much to protect your account. While Windows Hello offers pretty good 2FA options, I didn’t feel any real benefit from connecting my Microsoft account to Windows, and the Dynamic Lock feature felt like a gimmick. I’d really like to see some of the account protections Norton provides — such as the ability to monitor the dark web for breaches containing your email address.

App & Browser Control — Ok Protections for Non-technical Users

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Windows Defender’s App & Browser Control provides 3 different protections:

  • Reputation-based protection.
  • Exploit protection.
  • Smart App Control.

Note that there’s a common bug on Windows 11 where App & Browser control won’t appear in the Windows Security user interface (UI), but you can still access it by typing “App & browser control” into the Start menu’s search bar.

Reputation-based protection is Windows Defender’s main real-time protection tool. Windows utilizes a massive online database containing a list of millions of known apps and websites. Each of these apps and websites is assigned a reputation score, and if you try downloading a program or visiting a site with a low reputation score, Windows will block it. Overall, it worked well and blocked most phishing sites and dangerous apps during testing, but it didn’t block as many as competitors did, including TotalAV and McAfee.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

That said, Windows Defender makes it easy to whitelist false positives. All you have to do is click Protection history, find the app or website you want to allow through, and click Allow on this device. Some competitors, like ESET, make it quite difficult to permanently add exceptions.

App & Browser Control’s exploit protection works out of the box and protects your computer from exploit attacks. It worked well in my tests and protected against most simulated exploit attacks I ran on my Windows 11 computer. However, it didn’t block some of the more advanced exploit attacks that Norton 360 blocked.

Smart App Control is Windows Defender’s most thorough tool for blocking malicious apps. When enabled, Windows will examine the signature of every app you try to open and block anything it deems unsafe. It does this by looking at the app’s code and the record of the developer. If the developer isn’t well known, it will make a prediction based on the code.

This approach (only allowing apps known to be safe rather than just blocking dangerous ones) is called whitelisting. The inescapable result is a lot of false positives. I had several safe apps blocked during my tests. Frustratingly, there’s no way to add a program to the whitelist, so I was unable to run apps I knew to be safe. I was tempted to petition Windows to add the programs I knew to be safe to their whitelist, but in the short term, the only solution was turning off Smart App Control.

Users trying out Smart App Control will start in Evaluation Mode. This setting puts the feature in passive mode. It will scan apps for malicious potential, but won’t block anything. If Windows determines that you use lots of programs that could trigger false positives, Smart App Control won’t be enabled. This evaluation period can last for months. Depending on your system, some users will be able to bypass Evaluation Mode and simply turn the feature on.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

If you ever turn Smart App Control off or if Windows turns it off automatically as a result of your experience in Evaluation Mode, you will not be able to turn it on without completely reinstalling Windows. In the same vein, if you’re using a copy of Windows installed before Smart App Control was introduced in late 2022, you won’t have access to the feature.

Ultimately, I’m not a big fan of Smart App Control. The inflexibility is a big issue for me — I don’t like safety tools that I can’t turn on and off at will. False positives are such a big issue that even Windows doesn’t recommend it for many users. If you are a gamer or use niche programs, you’re almost certain to run into issues. Still, there’s no denying the strong layer of protection it provides. For non-technical users that mostly use basic apps, it can be a good tool.

Device Security — Advanced Features to Protect Your Windows PC

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Device Security allows you to protect your Windows computer through advanced features such as core isolation. It also lets you see specifications about the security processor built into your PC and informs you if secure boot is enabled.

Honestly, I’m not a massive fan of most Device Security features, but core isolation works well. Core isolation allows you to isolate important core processes from your computer’s memory to protect them from malware. When I had core isolation enabled, I didn’t notice any performance impact, and when I tried running malware samples that target these core processes, they didn’t cause any damage.

However, these forms of malware aren’t a huge risk and it’s disappointing that Windows doesn’t let you choose which programs it isolates. Many competitors, including Avira and Comodo, let you isolate any program you want in a virtual environment. For example, you can isolate your web browser when visiting financial websites to ensure malware can’t steal data from them.

Device Security will be unavailable on older PCs that lack a TPM 2.0 security processor. If you use Windows 11, this won’t be a problem. You also need to have secure boot enabled, and more. Most beginner users won’t know to look for these options in their computer’s boot settings and will, therefore, never benefit from these protections anyway.

Device Performance & Health — Simple Performance Checker (Without Any Optimization Features)

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Device Performance & Health provides several insights about your computer, but it does nothing to optimize your performance. Device Performance & Health allows you to see:

  • Any issues with the Windows Time service.
  • Problems with your computer’s storage capacity.
  • If your battery life is low (laptop only).
  • If there are issues with apps and software.

If Windows finds problems with any of the above, it will tell you how to fix them. You can normally do this in one click. However, you can’t initiate a manual performance and health scan and have to rely on Windows to run automatic scans at regular intervals — which can be annoying if you’re trying to troubleshoot problems. TotalAV includes a PC optimizer that you can run on demand, and it even boosts and optimizes your computer’s performance.

Device Performance & Health also lets you reinstall Windows while keeping your personal files, but it’s hard to initiate. Even though you can still see the “Fresh start” option in the Device Performance & Health menu, Windows removed this feature in the Windows 10 2004 update. So you have to type “Reset this PC” into the search bar and click the Reset this PC button to utilize a similar feature. I have no idea why Windows hasn’t updated its user interface (UI) to remove the useless “Fresh start” section.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Overall, I’m not a fan of Device Performance & Health. I do like how you can troubleshoot problems with your computer and fix them with one click, but I don’t like how you can’t scan for problems. I also don’t like the fact that Device Performance & Health lacks any way to optimize your PC — something competitors like TotalAV include.

Ransomware Protection — Good Ransomware Protection (But It Can Lead to Lots of False Positives)

You also get a level of protection against ransomware with Windows’s default antivirus. It works decently well but it is rather cumbersome. Even Windows recognizes this by making it so the tool is turned off by default. To turn it on, go to the Virus & threat protection tab and click the link labeled “Manage ransomware protection”. Toggle Controlled folder access on, grant Windows permission to make changes, and you’re good to go.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Once enabled, Windows will make it so programs are unable to access a set of folders. When I tested the feature, it automatically protected folders like My Documents and My Photos, but I had to manually add protection for other folders containing sensitive data.

After setting everything up, the ransomware simulation I ran failed to encrypt any documents in protected folders. Still, I strongly prefer competitors like Norton when it comes to ransomware protection.

That’s partly because you’re bound to get a lot of what are essentially false positives if you turn this feature on. There are many legitimate reasons why a program would need to access your computer’s folders. Apps like video games need to access folders to load saved games, for example. So chances are, you’ll need to whitelist several apps, which can be annoying.

The Ransomware Protection window also encourages you to set up OneDrive to mitigate any potential ransomware attack. While I do encourage everyone who’ll listen to the importance of backing up important files, I don’t think it’s fair to call this an anti-ransomware feature.

Family Options/Parental Controls — Basic Parental Controls to Get You Started (Not Super Intuitive)

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Windows Defender comes with some basic parental controls. You can use them to exercise more control over your family’s digital life and monitor your children’s online activity — but they’re quite hard to set up and use. The Windows Defender app links to a web dashboard where you can manage these tools. There’s also a separate Family app which has the same layout and functionality as the dashboard. The family-oriented features include:

  • Spending. Add money to your family’s Microsoft account.
  • Find your family. See where your family is in real-time.
  • Activity reporting. See how long your kid has been using a certain device or app.
  • Content filters. Block access to specific websites.
  • Driving reporting (Microsoft 365 Family only). See insights on recent driving behaviors, such as top speed and frequency of hard braking.
  • Family email. Quickly access your Outlook email.
  • Family calendar. Quickly access your Outlook calendar.
  • Family OneNote. Quickly access your OneNote files.

Some of these features don’t do that much. For example, family email and calendar just redirect you to the respective Outlook websites, and Spending just lets you add money to your Microsoft account.

On the other hand, geofencing lets you see your family’s location in real time and works with pinpoint precision. That said, it’s annoying to set up. Once you’ve downloaded Microsoft’s Family Safety App on the device you want to track, you have to connect it to a Microsoft account and then turn on location settings for that account. However, the problem with this is your kid needs to have an email address before you can connect their account to a Microsoft account. There are workarounds for adding an account without an email, but it’s pretty complicated. Competitors like Qustodio, FamiSafe, and Bitdefender simply let you add a profile and start monitoring it — no child email needed.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Windows Defender’s content filters also work well but are very basic. They only work on Microsoft Edge, and you can’t filter particular website categories. Norton’s content filters work across all browsers and can filter websites across 47 categories, such as pornography, weapons, and crime. Similarly, Qustodio’s content filters have over 25 categories, which allows you to quickly filter out inappropriate websites.

That said, I really like how the parental controls on Windows Defender let you monitor your kid’s screen time on Xbox. The only other parental control tool I’ve tested that lets you do this is Bark.

Overall, Windows Defender provides a lot of family options and parental controls, but most of them are hard to navigate and aren’t done as well as competitors. If you’re in the market for good parental controls, check out our 5 best parental control apps in 2024. Alternatively, if you want an antivirus too, you can check out our 5 best antivirus software with parental controls.

Additional Features — Only With Microsoft 365 Personal & Family Plans

Microsoft 365 Personal and Family plans include Microsoft Defender VPN and identity theft monitoring. Defender VPN includes 50 GB of data per month. It works across Windows, macOS, Android, and iOS devices, providing an encrypted connection that keeps your online activities private and secure. It worked well in my tests without much slowdown. I appreciate the automatic unsecured Wi-Fi alerts, which prompted me to secure my connection whenever I connected to a public Wi-Fi network.

Windows Defender Security Features — Decent Security Features (Not as Feature-Rich as Other Antiviruses)

Defender VPN delivers stable connections with decent speeds that are suitable for browsing and streaming. However, the 50 GB monthly data limit is very restrictive. The good news is that even after you hit the 50 GB limit, the VPN doesn’t cut you off completely — it just throttles your connection speed, so you can still stay protected, albeit at much slower speeds. However, it doesn’t measure up to Norton, which offers unlimited data through its VPN. Additionally, Defender VPN is currently only available to users in the US, UK, Canada, and Germany.

Microsoft’s identity theft monitoring (only available to US customers) continuously scans the dark web and other online sources to check if your personal information — such as email addresses, passwords, or other sensitive data — has been compromised in data breaches.

If any of your personal information is found, Microsoft Defender promptly notifies you and provides guidance on securing your accounts, like changing passwords or enabling two-factor authentication.

Microsoft also offers identity theft protection and coverage of up to $1 million for eligible users. This includes assistance with recovering your identity and covering legal fees associated with restoring your personal information. While Microsoft’s identity theft monitoring provides essential protection, I find that Norton and Bitdefender offer a more comprehensive identity theft protection service with broader monitoring capabilities and higher insurance coverage. But if you’re just after the core identity protections, Defender is a good choice.

Windows Defender Ease of Use & Setup — Works Out-of-the-Box (Installs With Windows)

How to Install Windows Defender (Just 3 Simple Steps):

  • Install Windows. If you’re using Windows, Defender will be installed on your computer with Windows.
  • Open Windows Defender. Open Defender by typing “security” into the search bar and selecting Windows Security.
  • Make sure Windows Defender is switched on. Open the Virus & threat protection tab and review anything labeled a current threat. If you’re using another antivirus or if Defender is turned off, this page will reflect that.

Since Windows Defender comes prepackaged with Windows, you don’t need to do anything to set it up. It works silently in the background without installation, which is ideal for beginner users.

If you right-click on the Windows Defender icon in the taskbar, you’re given 4 options.

Windows Defender Ease of Use & Setup — Works Out-of-the-Box (Installs With Windows)

Opening the security dashboard takes you to Windows Defender’s main user interface, which is well laid out with all of Windows Defender’s features accessible through large, clear buttons. There’s also a menu on the left side of the screen with the same options.

Windows Defender Ease of Use & Setup — Works Out-of-the-Box (Installs With Windows)

Windows Defender looks easy to navigate, but I’m annoyed at how difficult it is to schedule a virus scan. There’s no way to do it from within Windows Defender’s UI. Instead, you have to open the Task Scheduler app and create a trigger — which is as complicated as it sounds. Many competitors, including Norton, Bitdefender, and TotalAV, let you schedule scans from within their UI.

Windows Defender Ease of Use & Setup — Works Out-of-the-Box (Installs With Windows)

I also found it a bit annoying how the Family Options menu only takes you to an online parental control dashboard on Microsoft’s website. If your internet connection goes down, you can’t make any adjustments to the parental controls. There’s also the Family app, but this is mostly comprised of links to the Family web dashboard.

Overall, navigating the user interface to customize Windows Defender can be pretty frustrating, as simple functionalities like scheduling scans are made overly complicated.

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

Desktop App — Disappointing Desktop App That Adds Little Functionality

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

Windows Defender offers a desktop app on both Windows and Mac if you subscribe to one of the Microsoft 365 packages. I tested the desktop app on my Windows 11 PC and Apple MacBook Air.

Windows Defender’s desktop app includes:

  • Security tips and recommendations.
  • Device overview/details.
  • Alerts and history.

Honestly, I’m not too impressed by many of these features. Firstly, the security tips and recommendations are all very basic and take up most of the screen. For example, the first security tip I received said: “It’s a good habit to periodically remove any apps you no longer use”. However, Windows Defender didn’t provide any resources on how to remove apps. The second tip said, “Install the latest updates on all your devices and apps to help prevent malware”, but similarly didn’t provide any instructions on how to update your operating system or apps, so beginner users will still struggle.

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

The device overview and details screen showed me all the devices I’d connected to Microsoft Defender and their security status. However, it’s slow to update and uninformative. I connected my phone to Microsoft Defender and turned off some of the most critical protections on it. The overview screen on my computer didn’t update until I manually restarted the desktop app, and when it did, it simply issued an alert saying, “Needs attention”. It didn’t tell me what I needed to do or offer any options on starting remote virus scans like Bitdefender does.

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

Clicking on This device on the UI took me to an overview of the security status on my computer, but this doesn’t offer any extra functionality than what’s already included in the original Windows Security. For example, there’s no way to run a malware scan, and all of the overview details are already available in the free app.

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

Overall, Windows Defender’s desktop app is super disappointing. It adds very little functionality to what’s already included in the pre-installed version of Windows Defender. If you want to use it to monitor other devices in your network, the information it gives is vague and unclear. You’re better off choosing an antivirus like Bitdefender that offers centralized control and allows you to initiate remote malware scans of connected devices.

Mobile Apps — Well-Designed Mobile App (Good Protections)

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

Windows Defender offers a mobile app on both Android and iOS. I tested the mobile apps on my Huawei P60 and iPhone 14. Windows Defender’s mobile app includes:

  • Malware scanner (Android only).
  • Web protection.
  • Device protection.
  • VPN (50 GB/month, US, UK, Canada, and Germany only).
  • Credit score monitoring from Experian (US only).
  • Dark web monitoring.
  • Identity theft coverage (up to $1 million, US customers only).

To test the malware scanner, I downloaded an archive containing lots of malware samples and hid them on my Android device. The malware scanner only took a few minutes to complete and found most malware threats — which is pretty good.

Windows Defender Desktop & Mobile Apps — The Desktop App Isn’t Good (The Mobile App Is Better)

The web protection worked well, too, and blocked more dangerous websites than Chrome’s default protections on my Android. It worked almost as well as Norton’s web protections, but it let me access a few sample phishing sites that Norton managed to block.

I also appreciate the fact that Windows Defender includes a VPN for mobile devices. However, it’s disappointing that the VPN comes with data limits, especially when many competitors offer unlimited data on their mobile VPNs. It made me not want to leave the VPN on constantly, which is dangerous — especially when on public Wi-Fi networks. Thankfully, Defender automatically alerts you when you’re connected to an unsecured Wi-Fi network, offering an extra layer of protection even if you don’t keep the VPN active all the time (Microsoft 365 plans only).

Finally, device protection lets you send devices on your network a link to install the Microsoft Defender app, allowing you to keep track of them. For example, if Windows Defender finds malware on your computer, you can get a notification on your phone alerting you to it. It’s a good inclusion and works well, but I wish there were ways to initiate remote scans like you can from Bitdefender’s web dashboard.

Overall, Windows Defender’s mobile app is pretty basic and lacks many features competitors include — such as anti-theft protection and a phone optimizer (TotalAV’s mobile app lets you remove duplicate photos and videos). If you’re looking for good malware protection on your mobile, you’re much better off checking out our 5 best Android antiviruses in 2024 or the 5 best iOS antivirus apps.

Windows Defender Customer Support — Good Range of Support Options (Uses Microsoft’s Support Network)

Windows Defender Customer Support — Good Range of Support Options (Uses Microsoft’s Support Network)

Windows Defender offers quite a few customer support options:

  • Get Help app.
  • Online knowledge base.
  • Live chat.
  • Phone support.
  • Support forums.

Windows Defender’s online resources are quite useful, offering a great variety of helpful guides and videos. These can be easily found either through an online search feature or through links embedded within Windows Defender itself. I never struggled to find solutions to issues I had with the program.

The live chat feature was efficient, with a brief wait time to reach a support representative. Every agent I engaged with was friendly and offered succinct and clear responses whenever I posed questions. However, there was one time when I was meant to be directed to another department, but it didn’t materialize — the representative simply terminated the live chat!

I found the support forums helpful, too. It was fairly easy to get answers from the community and having expertise from other users who’ve had first-hand experiences was a bonus. However, it can get pretty chaotic trying to find solutions due to the disorganized nature of the forum.

Windows Defender Customer Support — Good Range of Support Options (Uses Microsoft’s Support Network)

Overall, Windows Defender’s customer support is really good. Since Windows Defender is part of Microsoft, you’re given the full capabilities of Microsoft’s support network, which is honestly one of the best.

Is Windows Defender Enough to Keep You Protected From Malware in 2024?

Windows Defender is a good free antivirus program to get you started in 2024. It provides good malware protection, decent web protection, and more. If you just want essential protection that runs out of the box, Windows Defender offers exactly that.

But there are some drawbacks. Users may quickly get frustrated with basic functions (such as scheduling scans) being made overly complex, the lack of user-friendly interfaces, and other features that seem pointless.

Plus, each of Windows Defender’s features is done better by third-party antivirus software providers. For example, Norton and Bitdefender always had more consistent malware detection rates, blocked more phishing websites, and are both more user-friendly than Windows Defender.

Overall, Windows Defender offers good malware protection, but it’s not enough to keep you 100% protected in 2024. Instead, you should consider choosing an alternative antivirus from our list of the 10 best antivirus software in 2024.

Frequently Asked Questions

What is the best Windows Defender alternative?

Norton is the best Windows Defender alternative, as it provides excellent malware protection, a more well-rounded set of features, and a more user-friendly interface. Norton also includes features like a password manager, which Defender lacks.

However, there are many better alternatives to Windows Defender, including Bitdefender, which enables remote device scanning (Windows Defender provides the option to view the security status of remote devices, but it doesn’t enable users to run scans remotely to fix potential issues).

Is Windows Defender still supported?

Windows Defender is still supported, but it was rebranded a few years ago. The antivirus, now called Windows Security, is fully supported. That doesn’t necessarily mean it’s a good choice, however. While Windows Defender offers essential cybersecurity protections, it doesn’t provide enough to keep you fully protected in 2024. You should choose an alternative antivirus like Norton or TotalAV instead. While they’re not free antiviruses like Windows Defender, they all offer better quality features.

However, if you’re certain you don’t want to pay for an antivirus, you should still consider switching to a free alternative like Avira Free. Avira Free comes with more features than Windows Defender (such as a free VPN and password manager), and it caught more malware samples in my tests than Windows Defender did.

Can Windows Defender detect keyloggers?

Windows Defender can detect all types of malware, including trojans, rootkits, computer worms, and more. However, when I ran keylogging test software on my computer, Windows Defender didn’t block it, and it could record my keystrokes. I tried to run the same keylogging test software on Norton, which blocked the keylogger before I could even open it.

Can Windows Defender scan zip files?

Yes, Windows Defender can scan zip files, including .rar and .cab files. However, Windows Defender’s malware detection rates aren’t as good as other competitors on the market. If you want to scan zip files with 100% certainty that you’ll find every piece of potential malware in them, I’d recommend choosing an antivirus from our top 10 list.

Windows Defender Products & Pricing

Windows Defender
$0.00 / year
Microsoft 365 Personal
$69.99 / year
Microsoft 365 Family
$99.99 / year
Bottom Line

Windows Defender is a good antivirus, but it’s not as feature-rich, easy to use, or reliable as third-party competitors. Windows Defender’s malware detection rates and web protection rates aren’t as consistent as alternatives like Norton and Bitdefender. It also lacks some essential features like a PC optimizer (included in TotalAV). That said, I really like Windows Defender’s customer support options, which include live chat, an extensive knowledge base, and more. Overall, Windows Defender is a good choice to get you started and is okay for less advanced users, but most people are better off going with an alternative antivirus instead.

The listings featured on this site are from companies from which this site receives compensation and some are co-owned by our parent company. This influence: Rank and manner in which listings are presented. 
Learn more
About the Author
Sam Boyd
Sam Boyd
Chief Editor

About the Author

Sam Boyd is a Chief Editor at SafetyDetectives, specializing in antiviruses and password managers. He has years of experience writing, reviewing, editing, and optimizing blog articles, and he has researched and tested hundreds of cybersecurity products since joining the SafetyDetectives team. When he isn’t exploring the latest cybersecurity products, he enjoys chilling out with video games, watching sports, and exploring new parts of the world with his family.

Antivirus Comparison

9.8
9.6
6.6
6.4
Check the top 3 alternative antivirus programs
Our Score
9.8
Read Review
Our Score
9.6
Read Review
Our Score
9.4
Read Review
Windows Defender User Reviews

*User reviews are not verified

29 16
Based on 45 reviews in 12 languages 7.3
Language
You can trust the Community! Companies can't ask us to delete or change user reviews.
Bilwediz
Bilwediz
United Kingdom
10.0
Top Class
iOS User
Satya Nadella said Windows 10 would be the most secure Windows ever. It’s getting there. The acquisition of Israeli Technology like Hexadite coincided with the improvement. The Firm was set up by three Ex Army Technicians and they are the best NIL SATIS NISI OPTIMUM. Well done Redmond
Leave a Review
0.0/ 10.0
Please enter your email address to submit your review