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Malwarebytes Review (2022) — Is It Good Enough?

Ben Martens
Ben Martens
Published on: November 27, 2022

Malwarebytes Review: Quick Expert Summary

Malwarebytes is a minimalistic, easy-to-use antivirus program that provides good protection against malware, but it doesn’t have a lot of the important protections that the best antiviruses of 2022 include in their plans.

During my testing, it detected 95% of the malware files I had previously downloaded to my device, which is a pretty good result. In terms of real-time protection, it successfully blocked 98% of the malware files, which is excellent.

Malwarebytes also offers a couple of additional features. I really like Browser Guard, a free web security browser extension that blocks trackers, pop-up ads, phishing sites, and exploit attacks. And users can also upgrade to the Malwarebytes Premium + Privacy plan, which includes a secure VPN. It’s a decent option for hiding online activity, but it’s missing a lot of the features and functionalities found in standalone VPN competitors.

Malwarebytes is lacking many of the essential features I want to see in a premium internet security suite (such as a firewall, data breach monitoring, device optimization tools, parental controls, and a password manager), but it’s a decent choice for users who want a simple antivirus without a lot of extras. However, when competitors offer better antivirus protection along with more features (and for a similar price), it’s hard for me to wholeheartedly recommend Malwarebytes.

While Malwarebytes isn’t as good as top competitors like Norton and Bitdefender, it is reasonably priced, offers a 14-day free trial, and provides a generous 60-day money-back guarantee on all premium plans.

🏅 Overall Rank #10 out of 69 antiviruses
🔥 Firewall No
👤 VPN Yes (with unlimited data)
🎁 Free Plan Yes
💸 Pricing $22.49
💰 Money-Back Guarantee 60 days
📀 Operating Systems Windows, Android, Mac, iOS

Try Malwarebytes Risk-Free for 60 Days

Malwarebytes Full Review

Malwarebytes Full Review

Malwarebytes has all of the core security features that I expect from an antivirus program, including real-time malware protection, ransomware protection, and web protection.

But unlike so many of its competitors, Malwarebytes hardly offers any additional features, like a firewall, system tuneup tools, a password manager, or parental controls. 

Malwarebytes’s top plan does include a VPN, but competing brands like TotalAV, Norton or Bitdefender offer better VPNs, along with a wider range of extra features.

That said, if you’re looking for a basic, no-frills antivirus that offers good malware protection, Malwarebytes is an excellent, low-cost option.

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Malwarebytes Security Features

Virus Scanner

Malwarebytes Security Features

Malwarebytes’s virus scanner is very good — it provides both on-demand scans as well as real-time protection to block the vast majority of malware on Windows, Mac, and Android devices. Its scanner uses a malware database to detect malware on your system, as well as heuristic analysis to flag new malware files that haven’t yet been added to its database.

Before installing Malwarebytes on my Windows device, I downloaded around 1,000 malicious files (viruses, trojans, spyware, etc.) to my test PC. Once Malwarebytes completed the Threat Scan, it found around 76% of the files. But the full disk scan detected 95% of malware (although it took about 3 hours, which is pretty long for a full disk scan). While this is a good score, competitors like Norton or Bitdefender, have a perfect 100% malware detection rate.

Malwarebytes has 4 different virus scans you can choose from:

  • Threat Scan. Scans key areas of your device’s system, memory, and startup programs.
  • Quick Scan. Scans your memory and startup programs for active infections.
  • Custom Scan. Scans any file or folder you want (including the entire disc).
  • Single File/Folder Scan. Scans an individual file.

It’s important to note that Malwarebytes doesn’t have a default full system scan option, so if you want to check your entire system for malware, you need to use the custom scan and select your C: drive from the available options.

Malwarebytes Security Features

During my tests the Threat Scan only took 1 minute and 26 seconds to scan over 300,000 files on my device. This is comparable to competitors’ quick scan options, which usually take anywhere from 1 to 5 minutes.

Overall, Malwarebytes has an industry-average detection rate of around 95%, which is pretty good. The Threat Scan is a good option for users that want to quickly check their files for malware, and I found it easy to select whether to scan a single folder or my entire disk with the Custom Scan option.

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Real-Time Protection

Malwarebytes Security Features

Malwarebytes’s real-time protection (available only on the paid plans) includes four different layers of protection:

  • Malware and PUP protection.
  • Web protection (PC only).
  • Ransomware protection (Android and PC only).
  • Exploit protection (PC only).

Malwarebytes’s real-time malware protection performed really well in my tests, successfully blocking 98% of the malware I attempted to download to my device. This is a great result that’s comparable to most premium antiviruses — Malwarebytes blocked worms, viruses, trojans, and even web-based exploit attacks before they had a chance to make any changes to my test PC.

I also like Malwarebytes’s web protection and exploit protection features — these tools work in the background regardless of which browser you’re using, and they can block phishing attacks as well as malicious web scripts that try to hack your computer through your browser. In my testing, the web protections blocked more phishing and exploit attacks than built-in protections from Chrome or Mozilla.

However, Malwarebytes’s ransomware protection isn’t as good as its other real-time protections. I used a ransomware simulator to see whether or not Malwarebytes could detect and block ransomware, and Malwarebytes only blocked around two-thirds of the ransomware files on my device. When I used the same simulator on Norton, McAfee, and Bitdefender, all ransomware simulations were instantly blocked.

Overall, Malwarebytes’s ransomware protection needs some work, but the real-time virus protection and web protections are on par with the best antiviruses on the market.

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Browser Guard

Malwarebytes Security FeaturesMalwarebytes’s Browser Guard is a free browser extension for Chrome, Edge, and Firefox that does a great job blocking phishing sites, but it doesn’t work very well as an ad-blocker. The extension protects against malware, pop-up ads, trackers, phishing scams, and PUPs.

Browser Guard is very easy to use, as all of the protections are turned on by default and there’s nothing else for you to do. However, if you’d like to turn off certain layers of protection — for example, if you know a website is safe but the extension is blocking necessary pop-ups — you can easily toggle each protection on or off.

During my testing, I visited 40 known phishing sites and Browser Guard blocked 36 — a success rate of 90%, which is pretty good.

Malwarebytes Security Features

Because Malwarebytes claims that Browser Guard can make your browser run 4 times faster due to blocked ads and other unwanted content, I also tested the extension against sites filled with ads. However, Browser Guard didn’t block all of the ads on these websites — it blocked around a third of the ads on most sites I visited, whereas competing brands like Avira blocked almost all of the ads on the same sites.

Overall, Browser Guard isn’t a good ad blocker, but it’s effective at detecting phishing sites.

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VPN (Virtual Private Network)

Malwarebytes Security Features

Malwarebytes’s Premium + Privacy plan comes with Malwarebytes Privacy — a secure VPN that has pretty good privacy protections, including:

  • Over 500 servers across 30+ countries. This is a good number of locations for a VPN that comes bundled with an antivirus — Norton and TotalAV both offer approximately 30 server locations as well, whereas VIPRE’s VPN offers over 80 (but VIPRE’s antivirus protection isn’t very good).
  • WireGuard protocol — This is one of the fastest and most secure protocols, which many standalone VPNs like ExpressVPN and CyberGhost VPN offer.
  • Strict no-logs policy. Malwarebytes doesn’t log or store user data, including browsing history or connection logs. 

While Malwarebytes’s VPN didn’t initially include a kill switch, it’s since been added to its Windows and Mac versions. A kill switch shuts off your internet connection in case your VPN connection fails and is a really important VPN feature.

Malwarebytes Privacy has decent connection speeds. To assess its speeds, I first ran a speed test without the VPN, and then I ran another test when I was connected to a local server (I’m in the US). I also tested the VPN’s speeds while connected to distant servers.

Malwarebytes Security Features

As you can see, my connection speeds were slowed down — this is to be expected with any VPN, but I was disappointed to see my download speed cut to one-fifth of its original speed. By comparison, ExpressVPN only cuts download speeds in half when connecting to servers on another continent.

Using Malwarebytes’s VPN, I was unable to access popular streaming sites like Netflix. If you’re looking for a good streaming VPN, I recommend an antivirus+VPN bundle like TotalAV or standalone competitors like ExpressVPN or Private Internet Access.

Malwarebytes’s VPN supports torrenting. It also includes the handy split-tunneling feature, which allows you to decide which app traffic will go through your VPN and which app traffic will bypass it, letting you avoid unnecessary slowdowns on trusted apps.

However, Malwarebytes’s VPN doesn’t work in restricted countries. If you’re looking for a good VPN to bypass firewalls in countries with internet censorship, I recommend ExpressVPN.

Overall, Malwarebytes’s VPN is basic and there are better options out there. While it has some nice advanced features, like the WireGuard protocol and split-tunneling, Malwarebytes’s VPN isn’t able to access streaming services and is unable to bypass internet restrictions in high-risk countries. But if you’re only interested in hiding your online activity and staying anonymous online, Malwarebytes’s VPN is a decent option.

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Malwarebytes Plans & Pricing

Malwarebytes offers 3 plans:

All of Malwarebytes’s paid plans include a risk-free 60-day money-back guarantee (the same as Norton). This is pretty generous compared to most competitors, which usually only offer a 30-day money-back guarantee.

Malwarebytes also offers a lock-in rate — if you decide to auto-renew your subscription, the price of your next renewal will be the same as the initial price you paid (even if the prices have increased). This is something that not many other antivirus brands do, so it’s a really nice offering from Malwarebytes.

Here’s a quick overview of all of Malwarebytes’s plans:

Free Premium Premium + Privacy
Platforms Windows, Mac, Android, iOS Windows, Mac, Android, iOS Windows, Mac, Android, iOS
Price free $22.49 / year $49.99 / year
Number of device licenses 1 1 or 5 5
Malware scanning & removal
Real-time protection
Ransomware protection
Web protections
Wi-Fi protection
Password manager
VPN (unlimited data)
Webcam & microphone protection
Parental controls
System tune-up tools

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Malwarebytes Free — Decent Option for Virus Removal

Malwarebytes Plans & Pricing

Malwarebytes Free only includes the on-demand malware scanner and Browser Guard extension. I only recommend this plan to users that are looking for a quick way to remove an existing malware infection from their device.

However, if you want standalone protection, Malwarebytes Free isn’t good enough, as it doesn’t have real-time protection. While most free antiviruses aren’t that good, there are competitors like Avira Free that include both real-time malware protection and additional features like system tuneup tools and a VPN. So if you want a free antivirus, there are better options.

That said, I do appreciate that Malwarebytes Free comes with a 14-day free trial of Malwarebytes Premium, so you can test all of the premium features risk-free.

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Malwarebytes Premium — Strong Antivirus Protection

Malwarebytes Plans & Pricing

Malwarebytes Premium offers malware scanning, real-time protection, and the Browser Guard extension. With this plan, you can cover up to 5 devices, including Windows, Mac, Android, and iOS.

The real-time protection alone is worth the upgrade to premium from the free plan. With the real-time protection, you get layers of added protection against online scams, phishing, ransomware, PUPs, and exploit attacks that use software bugs to hack your computer.

At $22.49 / year, Malwarebytes Premium is a bit cheaper than top competitors like Norton or Bitdefender, but they both have better malware detection rates, better phishing protection, and a ton of additional features.

While Malwarebytes Premium isn’t as good as the best antivirus software in 2022, it’s a good option for users looking for a simple but effective internet security solution. Malwarebytes offers a 60-day money-back guarantee.

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Malwarebytes Premium + Privacy — Antivirus with a VPN

Malwarebytes Plans & Pricing

Malwarebytes’s most expensive plan includes all of the features of its Premium plan plus a VPN. This is a good plan for users who want to combine Malwarebytes’s strong antivirus and phishing protection with a reliable VPN. The VPN has a kill switch, supports P2P file sharing, and has split-tunneling, but it doesn’t work with streaming sites or work in countries with internet censorship. If you’re looking for a good VPN for streaming, and bypassing firewalls and censorship, I recommend ExpressVPN.

Overall, at $49.99 / year, Malwarebytes Premium + Privacy is more expensive than the top antivirus competitors that come with way more features. For example, Norton 360 Deluxe offers real-time malware protection, web protection, a firewall, a VPN, a password manager, identity theft protection, 10 GB cloud storage, and more, for just $29.99 / year. At $28.50 / year, Bitdefender Total Security is also more affordable than Malwarebytes, and Bitdefender offers more extra features than most other brands.

But if you’re interested in Malwarebytes, you can test the antivirus and VPN with a 60-day money-back guarantee and see whether or not it’s the right choice for you.

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Malwarebytes Ease of Use & Setup

Installing, setting up, and using Malwarebytes is very simple — it took me only a couple of minutes to download and set up the software, and I had no problems using all of the provided features.

One thing I really appreciate is that Malwarebytes doesn’t ask you to provide any personal information in order to activate the free trial. Most competitors ask for your email address or even credit card number, so I like that Malwarebytes really does offer a zero-commitment free trial.

Malwarebytes Ease of Use & Setup

Malwarebytes’s interface is clean, simple, and easy to navigate. Choosing which scan you want to run, setting up a Custom Scan, and scheduling scans is pretty straightforward. All of the real-time protections are also turned on by default, so most users won’t need to customize anything to be fully protected.

Malwarebytes Ease of Use & Setup

However, I was disappointed to find that its macOS app lacks crucial real-time protections like web protection, ransomware protection, and exploit protection, which are all available on its Windows version. The macOS-only feature, App Block, which prevents apps from untrusted developers from running on your device, hardly makes up for the loss.

During my testing, Malwarebytes didn’t noticeably slow down my computer’s performance. In fact, I barely noticed it was there at all. Some antiviruses can slow down a system’s performance, especially during full system scans, but Malwarebytes ran quietly in the background throughout all of my tests.

I also like that Malwarebytes has a simple Play Mode, which hides notifications when certain apps are in full-screen mode — this is great for gaming and streaming. However, I don’t like that users need to add the apps, as competitors like Norton automatically suspend scans and notifications when an app is in full screen mode (Norton also improves gaming performance with its excellent game booster).

Overall, Malwarebytes is really intuitive and easy to use, it doesn’t cause system slowdown, and it even has a simple Play Mode for pausing notifications when playing games or watching movies. But its macOS app is severely limited in security features.

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Malwarebytes Mobile App

Malwarebytes Mobile App

Malwarebytes is available on both iOS and Android — both apps are well-designed and easy to use, but the Android app offers more functionality than the iOS app. During my tests, both apps worked well. I found it easy to install and use the apps, as well as access and customize all of the available settings.

The Android app has all of the same features as the desktop app (malware scanning, ransomware protection, web protection, and exploit protection), but it also includes a couple of useful extras, like spyware protection and a privacy audit tool. I like this tool because it allows users to check which apps have what permissions. For example, you can view apps that can read your personal information, track your location, monitor calls, cost you money, and much, much more.

The iOS app doesn’t have as many features as the Android app, but that’s not really Malwarebytes’s fault — Apple doesn’t allow antivirus scanners in the App Store, and it doesn’t even permit apps that scan or block other apps. That said, the iOS app has decent web protection, ad blocking, and scam call blocking. While this isn’t much, I like how simple it is to use the app.

Malwarebytes also offers its Privacy VPN app for Android and iOS users — but unfortunately, all of my complaints about Privacy VPN’s desktop app hold true with its mobile app. Malwarebytes Privacy is slower than competitors, it doesn’t work with streaming sites, and it won’t bypass government censorship. Mobile VPNs like ExpressVPN and CyberGhost provide a lot better speed and functionality than Malwarebytes Privacy VPN.

Overall, there are better apps for both Android and iOS usersNorton is my favorite Android antivirus (includes malware protection, an app advisor, and Wi-Fi protection), and it’s also my top choice for iOS protection (comes with web protection, dark web monitoring, a VPN, and much more). But Malwarebytes’s Android and iOS apps are also good, and I would recommend them for beginner or less tech-savvy users.

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Malwarebytes Customer Support

Malwarebytes offers a good knowledge base, a chat bot, and email support. These are ok customer support options, but I’d like to see the company offer phone support as well. Most competitors have multiple options (for example, TotalAV has email, phone, and live chat support).

Malwarebytes Customer Support

In testing Malwarebytes’s customer support I first accessed the support chat bot. The bot works as a search function for Malwarebytes’s knowledge base — when you ask the bot a question, it will provide you with a list of links to appropriate articles. The articles in the knowledge base are pretty good, with very detailed explanations on how to use the program as well as all of its features.

Malwarebytes Customer Support

If the articles don’t answer your questions, you can get in touch with Malwarebytes’s email support team. I submitted a ticket on the official website, and I got a helpful response in around 24 hours. While this is a decent response time, I’d really like to see Malwarebytes include a live chat option so users could immediately get answers to their questions. Competitors like Norton and McAfee provide 24/7 live chat, so real people are always on hand to help answer your questions.

Overall, Malwarebytes’s chat bot is pretty basic and not that helpful if you need immediate assistance with a complex issue, but the knowledge base is very thorough and can answer most questions. The email support team is also very friendly and knowledgeable, but I really missed having the option to chat with a company rep using a live chat feature.

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Is Malwarebytes Premium Worth the Price?

Malwarebytes provides excellent real-time malware protection, good phishing protection, and a decent VPN, all for a good value.

However, Malwarebytes lacks a lot of the features that I expect to see in a premium antivirus — it doesn’t have many of the extras that top competitors include even in their basic plans (firewall, system optimization, password manager, etc).

During my tests, Malwarebytes’s antivirus scanner performed well, detecting 95% of my test malware files. While this is a very good result, competitors like Norton, McAfee, and Bitdefender all have 100% malware detection rates. Malwarebytes’s real-time protection was better than its malware scanner, though — real-time protection blocked 98% of the malware files I tried launching, which is comparable to the top antiviruses on the market).

Malwarebytes also has web protection (with a detection rate of 90% against phishing sites) and a secure VPN. Unfortunately, the VPN is unable to access streaming services like Netflix or bypass censorship in countries with internet restrictions.

If you’re looking for a full-featured internet security suite with lots of cybersecurity protections, I recommend Norton 360 Standard or Bitdefender Total Security (both have better malware protection and come with a wider range of top-notch extras).

But if you’re looking for a simple, easy-to-use, install-and-forget antivirus scanner with good web protection, Malwarebytes is a great option. Plus, Malwarebytes has a 14-day free trial and a generous 60-day money-back guarantee.

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Does Malwarebytes have a free plan?

Yes, Malwarebytes has a free plan, but it’s very limited. It only has a malware scanner and a browser extension that provides anti-phishing protection and ad blocking (but it’s not very good at blocking ads).

While all free antiviruses have limited functionality, there are better free antiviruses than Malwarebytes — my favorite is Avira, which comes with an excellent malware scanner, real-time protection, device optimization, and even a VPN.

But if you don’t mind paying for premium protection, Malwarebytes Premium is a decent antivirus with a 95% malware detection rate (98% for real-time protection). And you can try out Malwarebytes Premium with a risk-free 14-day free trial (no credit card required), or a 60-day money-back guarantee.

Is Malwarebytes free version any good?

Malwarebytes’s free antivirus is pretty limited in features. It has the ability to scan for and remove malware already present on your computer, plus its free browser extension, Browser Guard, can block ads, trackers, and malware. But it lacks real-time protection, which stops malware from infecting your device in the first place and a host of other security features available on premium antiviruses.

It also compares unfavorably to Avira’s free plan, which not only has a great malware scanner, but it also comes with real-time protection, system tune-up tools, and a VPN. That said, it’s possible that the minimalist package offered by Malwarebytes’s free version is exactly what you’re looking for.

If you’re not dead set on a free solution, I recommend checking out Malwarebytes Premium. It has a 14-day free trial (no credit card required) and a 60-day money-back guarantee, so you can try it out risk free. Alternatively, you might want to consider one of our favorite paid antiviruses in 2022.

Is Malwarebytes safe?

Yes, Malwarebytes is safe. It has a decent antivirus scanner, real-time protection that offers multiple layers of protection against malware, system vulnerabilities, and online threats, and a browser extension that provides additional protection against phishing and malicious sites.

While Malwarebytes isn’t as good at detecting malware as the best antiviruses of 2022, it’s a good program for beginners, non-tech-savvy users, or users looking for basic antivirus functionality.

The VPN that comes in the Malwarebytes Premium + Privacy is also very safe — it uses 256-bit AES encryption, offers the high-security WireGuard protocol, and doesn’t log user data.

Is Malwarebytes compatible with my device?

Malwarebytes is available on Windows, macOS, Android, iOS, and Chromebook devices. All of Malwarebytes’s apps are easy to use, intuitive, and work well — and the Malwarebytes Privacy VPN is available for mobile devices (although it’s not as good as mobile VPNs from ExpressVPN and CyberGhost).

Malwarebytes is a good antivirus for users looking for a minimalistic antivirus that’s very, very easy to navigate. During my tests, I had no problems finding and accessing all of the features, and the antivirus didn’t slow down my system, even during a full disk scan on my Windows PC.

Is Malwarebytes worth buying?

It depends on your needs. If you want a really simple antivirus with only real-time malware protection and web protection, then yes, Malwarebytes Premium is a good enough product.

But there might be better options out there. For example, Norton, Bitdefender, and TotalAV are all easy to use, provide perfect or near-perfect malware detection rates, and come with a wide variety of additional protections (firewall, system tuneup, password manager, VPN, etc.).

Malwarebytes Premium + Privacy adds a secure and reliable VPN, but the VPN doesn’t work with streaming sites like Netflix or bypass restrictions in countries with internet censorship. If you want a good VPN, I recommend taking a look at standalone VPNs like ExpressVPN.

Does Malwarebytes slow down your computer?

All antiviruses will have some impact on your device’s performance. However, the best antiviruses in 2022 are able to avoid noticeable slowdowns except during the most intensive activities such as when you’re rendering video or playing high-end video games. Malwarebytes, for example, is incredibly lightweight, allowing it to run quietly in the background and to complete scans quickly with little CPU usage.

Some other antiviruses that are designed to have minimal system impact include Norton, which can suspend background tasks and suppress notifications while you’re running full screen programs and can even improve your computer’s performance when gaming, Bitdefender, which moves most of its virus scanning to the cloud so that even full system scans will hardly affect your computer’s speeds, and Avira, which has fantastic system optimization tools.

Malwarebytes Products & Pricing

Malwarebytes Free
$0.00 / year
Malwarebytes Premium
$22.49 / year
Malwarebytes Premium + Privacy
$49.99 / year
Bottom Line

Malwarebytes is a basic antivirus with an intuitive interface, good apps for mobile, and strong protection against malware. During my tests, Malwarebytes caught 95% of my test malware, its real-time protection blocked 98% of my test malware samples, and its web protection identified 90% of the phishing sites I attempted visiting. Malwarebytes’s most expensive plan also has a secure VPN, but it can’t access streaming sites like Netflix and doesn’t work in countries with internet restrictions. Malwarebytes is similarly priced to competitors that offer far more features, but it’s a good option for users looking for a minimalistic antivirus program. Plus, it’s very easy to use, has a 14-day-free trial, and offers a generous 60-day money-back guarantee.

About the Author
Ben Martens
Ben Martens
Senior Editor

About the Author

Ben Martens is a cybersecurity journalist with a background in internet ethics, malware testing, and public policy. He resides in Oregon, and when he's not advocating for the rights of internet users, he's walking with his dog and inventing stories with his daughter.

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Malwarebytes User Reviews

*User reviews are not verified

36 49
Based on 85 reviews in 14 languages 5.4
You can trust the Community! Companies can't ask us to delete or change user reviews.
Malcolm Hayter
Malcolm Hayter
United Kingdom
Great product
iOS User
Not a single infection of any type in the 5 years I have used Malwarebytes across 8 PCs and laptops.
I have now added Malwarebytes Privacy (VPN) to 5 PCs and laptops.
United Kingdom
Premium for Home no longer available (at least in UK)
Windows User
I see this review was written on 12 Sept 2020. Today (14 Sept) I got a renewal notice for MalwareBytes. I've used it for 6 or so years with no problems and quick support when I needed it (rarely).

Last few years I paid £20 to cover 3 devices. Today following the renewal link I was offered £30 for 1 device, £40 for 2, £50 for 3 and £70 for 5 devices. The public website just offers just £30 for 1 and £70 for 5 devices. It is getting rather expensive and they are offering nothing to loyal customers.

I've been a PC user for 40 years and I've seen many software companies with good products grow to the point they think they can milk their customers, usually accompanied by poor support and bloatware products full of ads.

I do have a separ...Show More
Terry P.
Terry P.
United States
Popups to sell you other Malwarebytes packages means I won't be renewing
Windows User
You need a popup blocker for Malware Bytes. I bought the PREMIUM product, not using the FREE version. So there is NO REASON I should be subjected to their constant popup abuse. They need to FIRE the whole team who came up with the idea to basically SPAM their own user base. The software itself it so-so. I agree with a lot of the negative comments posted by others and won't rehash them.
user avatar
Mel Terry P.
Sep. 8, 2022
Support is non existent only auto replies from a bot. even if you turn off auto pay they will turn it back on and charge your credit card then you have to fight with them to get your money back. I use their software in the past an...Show More
Its Very Own Uninstaller does not work !
Windows User
I could not uninstall malwarebytes!,,,, I tried windows control panel add/remove programs nothing, I tried Kaspersky program shredder which is usually very good removal tool nothing. I even tried Malwarebytes very own uninstall which came with malwarebytes and it could not remove it ! ,,,, I went searched internet and found malwarebytes forum posters being told by malwarebytes that it was because there admin rights was set wrong ,, ,well my admin rights are set same as always, i have never had an issue uninstalling other programs as did the posters on malwarebytes forums... .... malwarebytes forum monitors directed posters to one of their "Other" tools to download to remove their software...and that did the trick !
Why do they even bother ...Show More
user avatar
Ann Drake
The VPN got in the way a lot. Then I lost everything because it would not let me install anymore. Too cheap!
United States
Windows User
Malware bytes is DANGEROUS to your PC. It is also UNreliable. The default settings are highly questionable (What sane malware scanner has Rootkit scanning turned OFF by default?)! I purchased the licensed version of MalwareBytes several years ago. I’ll explain these SERIOUS PROBLEMS. The licensed versions run on (3) computers at the office. EVERY TIME the software updates to a new version, the update FAILS and must be REMOVED and reinstalled with license key information. This process is beyond the scope of the other office people so the IT person (me) must be the one to do the UN/Install. That takes unnecessary time – during which MWB is non functional. However, much worse is a recent development where MWB asks you to install the latest ver...Show More
user avatar
It really safe I can tell I use it right now it protects me from threats.I went to a dangerous website and it blocked it. Another one is I did a scan and it found 2 PUPS. I strongly believe Malwarebytes is a good anti-Malware and ...Show More
United Kingdom
Good customer service
Android User
I had some difficulty installing Premium, after recommendation from my bank. I just succeeded in getting the basic version, probably because I did not follow precisely the instructions, or they were not clear, who knows now. (I am 68 years old and not too savvy with modern software loading etc). I contacted customer service by email for advice on getting Premium loaded. Not expecting a quick reply I was impressed with speedy reply within a couple of days. The email reply contained simple to follow instructions with pictures, and dialogue was personalised and friendly. Within seconds, following instructions I had Premium version installed.
United Kingdom
Windows User
When I installed this it disabled all my windows antiviruses and i cant turn it on now
Windows User
Lousy service though it can catch intrusions that BITDEFENDER will ignore. Too expensive !
Fast and Efficient!
Mac User
It took me about 2 hours to find this holy software. It was THE ONLY ONE who could find the malwares, incredible! I tried 4 antiviruses before and obviously i ended up in mackeeper...thanks god they tried to scam me quickly, so i could find malwarebytes and be free again.
United States
Not for Iphone
iOS User
MB Premium works fine for IMac. Not so for IPhone. Tried several times to get MB billing to help me with resolving problem. Never answer phone and fake a callback system. Online support does not help with resolving IPhone XS issues?.
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