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Malwarebytes Review (2019) — Is This Antivirus Good Enough?

Felicity Kay
Felicity Kay
Cybersecurity Expert
Our Verdict:

Malwarebytes does one thing and it does it well — protection from malware. In the past, Malwarebytes didn't offer good protection unless it was used with another antivirus. But today, Malwarebytes Premium is one of the best antiviruses on the market. The company uses a behavior (heuristic) analysis and its powerful “Real-Time Protection” to safeguard you and your devices from various cybersecurity threats. Because the company offers a 14-day free trial and 60-day money-back guarantee (74 days free), you have a long time to decide if it's the best antivirus for you. And if you don't want to buy it once the free trial is over, you still get to use the free malware removal and scanning engine, which when used with another antivirus, offers some really amazing anti-malware protection. But the free version on its own, is just not good enough.

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Detailed Expert Review

Malwarebytes is completely capable of detecting and removing all sorts of malware — including trojans, ransomware, spyware, and worms.

There’s a free version of Malwarebytes, but it’s not good enough to be considered a standalone antivirus. All it does is run a scan and clean your already-infected system of malware. It does not offer malware or virus protection. If you’re looking for free antivirus software which can act as a standalone antivirus, check out Avira.

That said, Malwarebytes Premium is good, and there is a 14-day free trial of Malwarebytes Premium version with a 60-day money-back guarantee, which is definitely long enough to determine whether or not you like it. And the price is pretty good, especially when compared to competitors like Norton and TotalAV.

I’ve reviewed almost 30 antivirus programs, and I can say with confidence that Malwarebytes is a solid antivirus. Here’s why.

Malwarebytes Security Features

Malwarebytes Premium is light on extra features, but it does the necessary stuff really well — malware protection.

Some other independent testing labs have concluded that Malwarebytes doesn’t offer good enough antivirus protection, but these claims are outdated. In all of our recent tests, the software performed just as well as some of the top names in the industry like McAfee and Kaspersky.

It has near-perfect detection rates and is consistently updated to stay on top of new security threats.

That said, extra features like a file shredder, webcam protection, and parental controls aren’t included in any version of Malwarebytes. If these add-ons are important to you, take a look at Bitdefender, which offers some nice extra features alongside great antivirus protection. Some antivirus companies even go as far as offering password managers, but this is best left to standalone products like Dashlane.

Malwarebytes Features Overview

Security

Ransomware Protection Y
Remote Firewall Access Y
Malware Protection Y
Rootkit Protection Y
Protection against Phishing Scams Y
Real-Time and Automatic Virus Scans Real-Time Y, Automatic Y
Automatic Virus and Program Updates Virus Update Y, Program Update N
Email Protection N
Secure Network Y
Password Manager N

Support

Email Y
Live chat Y
Phone N
FAQs Y
Languages available Bulgarian, Catalan, Chinese (Traditional), Czech, Danish,
Dutch, English, Estonian, Finnish, French, German, Greek,
Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal),
Romanian, Russian, Slovak, Slovene, Spanish, Swedish,
Turkish, Vietnamese.
24/7 support Y
Money Back Guarantee Y 60-days

Real-Time Protection

Malwarebytes Premium offers a really strong “Real-Time Protection” feature — looking for zero-day attacks and ransomware as well as potential vulnerabilities in a program or code that can be exploited by cybercriminals.

The Real-Time Protection feature uses 4 layers of simultaneous protection:

  • Malware protection
  • Ransomware protection
  • Web protection
  • Exploit protection

These four layers of protection are always running at the same time and provide the foundation of the software.

Note: Real-Time Protection is not included in Malwarebytes Free, and as such, we can’t recommend using the free version as a standalone antivirus. If you’re really looking for a free antivirus, check out our top Windows recommendations here and Mac recommendations here.

Malwarebytes also uses updated virus signatures and advanced behavior (heuristic) analysis to detect potential threats.

Signature-based detection — which uses unique sets of data and bits of code to target viruses that have infected other devices — accounts for just around 5% of all of Malwarebytes’s detections.

Instead, in addition to the four layers of Real-Time Protection, Malwarebytes relies heavily on its heuristic analysis — looking at a program’s relevant factors like structure and behavior to identify and neutralize previously unknown malware and viruses.

This is a really great system that sets Malwarebytes apart from competitors. While most antiviruses have some kind of real-time protection and heuristic analysis, the fact that Malwarebytes prides itself so heavily on these features (and the fact that these features work really well) turns it from “just another security feature” into an amazing defense against intrusive malware.

Multiple Scanning Options

Malwarebytes offers 3 different scan types:

  • Threat Scan
  • Custom Scan
  • Hyper Scan

Malwarebytes Features Overview

Threat Scan is a quick but comprehensive scan that checks areas most likely to be infected, such as your device’s startup, memory, and registry.

The first time I ran it, the scan took less than 10 minutes to complete. For a full scan, that’s really fast. Most full scans from other antiviruses like AVG take up to an hour.

However, the scan was very aggressive and flagged more than 200 items — many of them legitimate software — as potential threats. So that’s not that good, but because of the algorithm, this is how the program learns what is and isn’t a threat.

The Custom Scan is useful if you think that a specific file or folder is infected. It’s slower than the Threat Scan — it took around 25 minutes to scan 672,784 objects — but compared to other antiviruses, it’s still really fast.

Hyper Scan is the quickest scan. It only checks memory and startup objects. In most cases, it takes less than 10 seconds to complete, but it doesn’t detect much. You’re better off running a more comprehensive scan if you have time.

Every time you activate a scan, a diagram shows you where the engine is in the file-checking process. With the Custom Scan, I was able to see where the scan was each step of the way. The scan ended with a heuristics analysis of all running processes.

Malwarebytes Features Overview

Automatic Virus and Program Updates

Malwarebytes collects samples of suspicious software from its users’ systems, which is analyzed and used to create daily updates. You can opt-out of this data collection by toggling off “Usage and Threat Statistics” in Settings.

The Premium version of Malwarebytes updates every hour. You can change the frequency of updates to any interval between 15 minutes and 14 days, which is a great customization option that many other antiviruses like Avast don’t have.

Malwarebytes Free users have to check for updates manually — this, again, is why I don’t recommend the free version as a standalone antivirus.

Malwarebytes Features Overview

Browser Guard

Malwarebytes Features Overview

Malwarebytes offers additional ransomware protection and adware blocking support in the form of a browser extension. It blocks dangerous websites that have been identified as malicious and prevents you from visiting scam sites. It also claims to offer a browsing experience that is “4x faster” because of its adware blocking capabilities.

When I tested it out, it definitely felt like my browsing was faster, though, I’m not entirely convinced this was due to the extension. It didn’t feel “4x faster”, and it wasn’t particularly faster than my normal ad blocking extension.

Still, it’s a great extension to have, and it’s got a nice interface with a statistics page which tells you how many ads have been blocked.

The one annoying thing about this is that you have to download the extension separately. I would’ve preferred if it came included with the software, but it’s not a dealbreaker.

And it only works on Chrome and Firefox. Granted, these are the two most used browsers, so that isn’t going to cause too many problems. Still, supporting more browsers would be nice to see.

Malwarebytes Plans and Pricing

Malwarebytes has a good selection of plans. It doesn’t matter whether you’re an individual, a family, or a business, Malwarebytes has a package to suit just about every user.

There’s a 60-day money-back guarantee for all new users, which is really generous. That said, the refund policy doesn’t apply to business plans and renewal subscriptions. And Malwarebytes’s mobile products purchased through Google Play or the Apple App Store are subject to each store’s refund policies.

Free Plan: Malwarebytes Free

Malwarebytes doesn’t really offer a free version of its antivirus. The free download gives you a free 14-day trial of the Premium package which is a great way to see if you like using the software. It’s basically a marketing ploy to get you to recognize how good the paid version is vs. the free version.

Once the 14-day trial expires, you’re just left with the Threat Scan feature which can only detect and clean one device already infected with malware.

Malwarebytes Free doesn’t come with any of the Real-Time Protection features, which as I mentioned, is the core of the software. The Threat Scan is fine if you’re using it in conjunction with another antivirus like Avira or Norton, but on its own, you’re simply not protected.

Paid Plan: Malwarebytes Premium

Malwarebytes Premium gives you Real-Time Protection — it stops viruses and malware from infecting your device using heuristic analysis and the four layers of simultaneous protection.

There are 2 different packages Premium for You and Premium for Home. The only difference between the two is the price tag and the number of devices covered.

Premium for You is available on just 1 device and is cheaper.

Premium for Home covers up to 3 devices — but you can add up to 10 devices for an additional cost. The more devices you select, the bigger the discount you get.

With the Premium for Home plan, you can mix and match Windows, macOS, Chrome OS, iOS, and Android. This makes it a particularly good option for families using many devices across many different operating systems.

Enterprise Plans: Malwarebytes Business

Malwarebytes’s business plans have advanced features — including application hardening and exploit mitigation, both of which make it difficult to compromise apps.

There are 3 different business plans — Malwarebytes for Teams, Malwarebytes Endpoint Protection, and Malwarebytes Endpoint Protection and Response. 

Malwarebytes for Teams — compatible with Windows, Mac, Chrome OS, and Android — is the cheapest. It covers between 1 and 20 devices and is therefore ideal for small businesses. The only difference between this version and the personal plans is priority support and additional Android protection.

Malwarebytes Endpoint Protection — only for Windows devices and Macs — covers from 10 devices up to an unlimited amount of devices. This plan gets you everything in Malwarebytes for Teams as well as centralized cloud management, security policies, and a dedicated technical account manager.

Malwarebytes Endpoint Protection and Response — on Windows only — adds on endpoint detection and response (EDR) capabilities.

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Malwarebytes Ease of Use and Setup

Installing Malwarebytes is incredibly easy. Just open the downloaded file, follow the prompts, and that’s it. Installation took under 3 minutes from download to first opening the dashboard. There are no unnecessary files, sneaky offers, or anything suspicious — I didn’t need to give my email or install any additional components to use all of the features.

The software package is under 250 MB. It’s a surprisingly light program given most other antivirus packages on the market can go up to and above 1 GB.

At first glance, the dashboard looks complex, but it’s actually very intuitive and easy to navigate.

When you first open the program, you’re immediately asked to scan your device.

Malwarebytes Ease of Use and Setup

On the left-hand side of the central console, there’s a column with 5 categories:

  • Dashboard
  • Scan
  • Quarantine
  • Reports
  • Settings

“Dashboard” is pretty self-explanatory — it brings you to the main page of the app. “Scan” is where you run and schedule scans.

If Malwarebytes identifies potential threats during a scan, it sends them to “Quarantine”. From there, you can either delete or restore them.

“Reports” shows you a list of all the scans you’ve run to date. Clicking on a particular scan brings up a quick summary.

Malwarebytes Ease of Use and Setup

If you click on Advanced within “Reports”, you’ll see more details — such as the number of items scanned, whether the scan was manual or scheduled, the time elapsed, and threats detected.

Press the Export button to copy the report to the clipboard or a text file for future reference.

If you want to customize the program, you can do so via the Settings sidebar, which Malwarebytes divides into 6 tabs:

  • Application
  • Protection
  • Scan Schedule
  • Exclusions
  • Account Details
  • About

Under “Application” you can pick your language, select a proxy server, and toggle application updates and notifications On or Off. You can also choose the impact that scans have on your system — high priority scans finish more quickly, but low priority scans improve multitasking.

Malwarebytes Ease of Use and Setup


You can click on the Protection tab to customize scan settings. Users may wish to enable rootkit scanning (which is disabled by default), as well as malware scanning, ransomware scanning, and exploit protection.

You can also turn off scanning for Potentially Unwanted Programs (PUPs) and Potentially Unwanted Modifications (PUMs) if you want to conserve CPU resources.

Malwarebytes Ease of Use and Setup

There’s an option to restore default settings under both “Application” and “Protection”. Most antivirus programs hide this function, so I really like that Malwarebytes makes it easy to find.

“Scan Schedule” allows you to manage scheduled scans. You can also access this tab via the Scan sidebar.

Malwarebytes Ease of Use and Setup

“Exclusions” is where you can exclude specific files or folders, websites, applications that connect to the internet, and previously detected threats from scans.

Malwarebytes Ease of Use and Setup

“Account Details” shows you the plan you’re currently running, and “About” gives version information and has links to useful resources, such as Malwarebytes’s website and blog, customer support, and user guides.

On the right-hand side of the central console, you’ll see the 4 Premium features:

  • Web protection
  • Exploit protection
  • Malware protection
  • Ransomware protection

Malwarebytes Ease of Use and Setup

On the bottom right-hand side of the dashboard, there’s a panel that shows scanning activity. You can see the date and time of the last completed scan, scheduled scans, and the status of your system updates.

Overall, setting up and using Malwarebytes is super simple. The installation process is a breeze, and navigating the software is easy. I had no trouble finding key features or figuring out how they worked.

Malwarebytes Mobile App

Downloading the Malwarebytes mobile app from Google Play or the Apple App Store is simple and takes just a few minutes. There’s an app for both Android and iOS devices, but they offer different features.

The Android app scans your phone for potentially unwanted programs and advanced malware threats like ransomware. If the scan finds a malicious app, you have 3 options:

  • Ignore
  • Delete
  • Whitelist

Also, the Android app runs a privacy audit for all your apps, showing you a list of apps that can read your personal info, control your hardware, cost you money, etc. This feature lets you decide whether a specific app is worth the potential risk or not.

Both the Android app and the iOS app scan for phishing URLs and other online threats when you browse the internet. The iOS app also blocks ads and ad trackers, which is one reason why Malwarebytes offers great spyware protection.

Unlike the Android app, the iOS app has a “Call Protection” feature that blocks calls from known and suspected scammers and a “Text Message Filtering” that sends suspicious texts to a junk tab in your messages.

Neither the Android app nor the iOS app includes anti-theft tools, which is disappointing. Most experts agree that the biggest threat to mobile devices is device loss or theft. Other companies, like Norton, do more to protect your mobile devices against theft.

Malwarebytes Customer Support

Malwarebytes’s customer support is disappointing. While the company offers live chat support (Monday to Friday 8am to 11pm UTC), the live chat function doesn’t seem to work. Every time I tried it, I received the message that Malwarebytes representatives aren’t currently available.

Malwarebytes Customer Support

The only other option for contacting a customer representative is through an email support system, but the response times aren’t great. I submitted a query on a Thursday evening and did not get a reply from a customer service agent until the following Wednesday.

There’s also a community forum for posting questions and a user’s guide page with several videos and how-to articles, and both of those things are actually pretty helpful.

That said, it would be nice if Malwarebytes were more responsive to their customers’ needs.

Is Malwarebytes a Good Enough Antivirus?

Malwarebytes has a lot going for it. It has many great features and an interface that is easy to use and navigate. The pricing structure is straightforward, and it has a lot of different plans to meet a lot of different needs.

However, Malwarebytes Free isn’t enough to protect your device — the core of the Malwarebytes software is Real-Time Protection, and that’s only available on the Premium plan. If you’re in the market for a decent free antivirus, check out Avira or Panda, but Malwarebytes Premium will keep you much more protected than any free antivirus ever could.

Some users may be bothered by the lack of extra features, like a VPN or a file shredder. If you’re looking for a good quality antivirus with some nice extra features, check out TotalAV.

But if you only need a solid antivirus with powerful anti-malware capabilities and a decent track record, Malwarebytes Premium is a really good choice.

What We Like:

  • Compatible with Windows, Mac, Android, Chrome OS, and iOS.
  • 14-day free trial of the Premium plan.
  • 60-day money-back guarantee.
  • Simple to install.
  • Intuitive user interface.
  • Fast scan times.

What We Don’t Like:

  • Customer support is not good.
  • Doesn’t include extra features such as parental controls and file shredder.
  • Malwarebytes Free is pretty useless on its own.

Malwarebytes Free Malwarebytes Premium For You Malwarebytes Premium For Home

Malwarebytes Products & Pricing

Malwarebytes Free
Malwarebytes Premium For You
Malwarebytes Premium For Home
Operating System
Cleans infected device(s)
Prevents virus, spyware and malware infections
Stops ransomware attacks
Shields programs and systems from hackers (Windows only!)
Schedule scans to run automatically
Safe web browsing (Windows & Android only)
Automatic protection updates
Additional Android protection
Trial
Price $0.00 $39.99 $129.99
Read More Read More Read More

Bottom Line

Felicity Kay
Felicity Kay
Cybersecurity Expert

Malwarebytes is a great antivirus program with powerful anti-malware capabilities. It doesn’t offer a lot of extra features, and the customer support leaves much to be desired. Malwarebytes Free is not good on its own, but the four simultaneous layers of Real-Time Protection help make Malwarebytes Premium one of the best antiviruses out there.

Check the top 3 alternative antivirus programs

Malwarebytes User Reviews

4 2
Based on 6 reviews in 4 languages 4.2
Language
You can trust the Community! Companies can't ask us to delete or change user reviews.
Nov. 10, 2019 NEW
Mr.Malware,Adware,freeware,and Spyware
Mr.Malware,Adware,freeware,and Spyware
United States
5.0
Malawarebytes Rocks
iOS User
Once I had a virus that could wipe out the BIOS chip But Malwarebytes saved my pc
Feb. 19, 2019
robert heinemann
robert heinemann
United Kingdom
5.0
top antivirus
Windows User
works wonders. Had installed other antivirus but computer had too many issues especially the browser kept popping fake search engines. malwarebytes has completely restored my computer. only trust it and avast
May 5, 2019
John
John
Peru
0.5
WARNING MALWARE VIRUS .TODARIUS CAN HARM YOUR PC OR LAPTOP
Windows User
Since I installed Malwarebytes Premium my PC got infected with Malware ext.todarius files extension virus of Windows 10 and after running all kinds of ways of Malwarebytes it can not detect or eliminate this malware from my PC
Transparency and Trust – We pride ourselves on being the only site where users can freely contribute and share their reviews on any antivirus with other community members. When you visit an antivirus site we link to, we sometimes get affiliate commissions that support our work. Read more about how we operate.