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AVG Antivirus Review 2020 - Something You Need To Know!

Sophie Anderson
Sophie Anderson
Cybersecurity researcher and tech journalist
Our Verdict:

UPDATE: When Google and Mozilla removed AVG’s web extension from their stores, a scandal broke out which revealed that Avast (who also owns AVG) had allegedly been spying on their users’ browsing data and selling it to corporations for millions of dollars in profit. In light of these unethical practices, we can no longer recommend them on our site. You can read more about the controversy and our decision here. For a review of antivirus companies we do recommend, please see this list of the 10 best antiviruses of 2020.

 

Original Review: AVG is a nice antivirus if you’re using the free version. It offers good protection for no money. AVG gives you excellent security tools for free, and it even has a lot of features to help your computer’s performance. It consistently scores high marks in our tests, and its free version is relatively secure. But the paid version just doesn’t offer enough, unlike many other premium antiviruses like Norton 360 and Bitdefender. If you know that you need premium protection, skip over AVG.

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Detailed Expert Review

While you’ve probably heard of AVG and its strong reputation for security and performance, did you know that it offers a choice of three products that not only provide security and privacy but also tools to help your PC run better?

AVG is also one of the more affordable options in the market, meaning you get a lot of great protection for multiple devices for a single great price. But I just don’t think it beats out other top premium performers like Norton and Kaspersky.

Security

The first thing that impressed me about AVG is that the company is always at the top of the list when major labs test antivirus products. These lab tests have found that AVG stopped every single attack it detected, and even 99% of attacks it did not know about previously, also known as zero-day attacks. This is important because a lot of times your computer is attacked not by well-known viruses, but by new tactics antiviruses don’t know about. The company also got perfect scores from Virus Bulletin and is a proud member of the company’s VB100 list. AVG ranks as highly as Avast and is even higher than big names like McAfee, Kaspersky, and BitDefender.

Antivirus Scanner Is Always on in the Background

AVG’s first line of defense against hacks and malware attacks is its powerful antivirus, which protects you against a variety of common exploits. The AVG antivirus scanner is always on and keeps track of any changes you make to files and folders, guaranteeing that nothing happens without you knowing.

Antivirus Scanner Is Always on in the Background

More importantly, it can make your scans faster after the first time with Turbo Scans, which ignore folders and files AVG has already checked and remain unchanged. If AVG antivirus does detect a problem, it sends it to a special ThreatLab team to check it out and let the rest of the AVG network know.

Enhanced Firewall Offers Protection from Ransomware

More important, though, is that AVG is more than just an antivirus. The company also provides its Enhanced Firewall, which keeps any suspicious activity and traffic from reaching your computer or device.

Enhanced Firewall Offers Protection from Ransomware

More importantly, AVG protects you from ransomware, a tactic that is becoming more popular every day and is very dangerous. Ransomware protection includes regular scans and a special folder that is encrypted, where you can store all your most sensitive files, photos, and more to make sure no one can steal them. You can even choose which programs can change these files at all.

Payment Protection Watches Your Email for Scams

One last feature that impressed me is AVG’s Payments Protection. The company’s products monitor your email for possible spam and scams that are a cover for fraud. If AVG detects the website, you’re visiting and shopping on is suspicious, it will instantly notify you and help you avoid losing your personal information and password.

Ease of use

I was a bit confused when I first opened AVG, but I quickly found my way with AVG’s easy-to-use interface. The program’s main screen has five large cards that tell you how well protected each area of your PC is (“Computer,” “Web & Email,” and more). These aren’t buttons, but they simply indicate the status of each component. When a scan of a specific sector finishes, it updates these cards. You can start a scan by simply pressing the button at the bottom of the screen. You can also customize your scans by choosing how often they happen, how thorough they are, and you can also automate them. It would be nice if you could access each category directly from the large cards on the main screen, but overall, I found that installing and using AVG was a breeze.

Support

You can access one of AVG’s two levels of support: basic and premium. The company’s basic service gives you access to the company’s knowledge base, which includes answers to common problems and questions other users have asked before. It also features a great community forum that lets you directly interact with other users to find answers and share notes on existing problems. If you’re a Premium user, you also gain access to the company’s toll-free premium support line around the clock, as well as a useful live chat. The support staff was well-trained and great at answering my questions, but I do wish basic users had some access to the same level of assistance. Even so, I was able to find answers to most of my questions, and all the support agents I spoke to were great at helping me solve my problems. Both free and premium users can also contact the company directly via an email ticket form on AVG’s website. These responses take a few days but usually include information that is helpful for resolving any outstanding issues.

Pricing

Another thing I really liked about AVG is how fair their pricing is. The company’s Internet Security and Ultimate plans let you protect as many devices as you want, which gives you excellent savings. Additionally, if you are only interested in AVG’s antivirus security, you can choose the free antivirus option, which is likely your best choice even though it only protects one device. If you also browse the web frequently and would like more protection, the Internet Security option may be a great deal, since it offers excellent tools to secure your online activities. If you’re considering the Ultimate plan, you’ll be paying slightly more for the optimization tools AVG offers, as well as access to the premium support line and live chat. Otherwise, Internet Security likely represents the best value for most consumers.

AVG AntiVirus Free AVG Internet Security AVG Ultimate

AVG Technologies Products & Pricing

AVG AntiVirus Free
AVG Internet Security
AVG Ultimate
Operating System
Stop viruses, spyware, ransomware, & other malware
Block unsafe links, downloads & email attachments
Scan for PC performance problems
Get real-time security updates
Secure personal folders with an extra layer of ransomware protection
Prevent peeping Toms from watching you via your webcam
Keep hackers away with Enhanced Firewall
Avoid fake websites for safer payments
Includes AntiVirus PRO for Android™
Get all-round automatic maintenance
Speed up your Windows PC
Uninstall software you don’t need
Remove junk files to free up space
Update your programs automatically
Trial
Price
Read More Read More Read More

Bottom Line

I was impressed with the company’s high scores on most independent tests, and how well it performs without affecting your computer. If you’re looking for an easy-to-use antivirus that won’t break your bank account, AVG gives you a trustworthy and strong antivirus suite.

About the Author

Sophie Anderson
Sophie Anderson
Cybersecurity researcher and tech journalist

Sophie Anderson has spent the last 10 years working as a software engineer for some of the biggest tech companies in Silicon Valley. She now works as a cybersecurity consultant and tech journalist, helping every netizen understand how to stay safe and protected in an online world.

Check the top 3 alternative antivirus programs

AVG Technologies User Reviews

28 85
Based on 113 reviews in 26 languages 2.1
Language
You can trust the Community! Companies can't ask us to delete or change user reviews.
Jun. 3, 2020 NEW
Susan
Susan
New Zealand
0.5
Rip Off
Android User
They send reminders for subscriptions that you have already paid for and then if you accidentally purchase it twice, they refuse to refund you. They are a nasty company with no ethical standards.
May 29, 2020 NEW
Baz
Baz
United Kingdom
0.5
My experience
Windows User
Original question to AVG:
Hi, I can find no way of contacting AVG directly (my first gripe) to say, 'come on guys, I've got internet security, Tune up and now secure VPN with you and 5 minutes after i purchase AVG Secure VPN you send me an advert for your AntiTrack program and tell me even with VPN security, i can still be tracked'. Are you serious? this is a horrible and blatant way to just keeping 'milking' your customers. Please stop this shameful practice and perhaps combine all that's needed to stay safe online into one program. This ain't rocket science and will provide you with loyal customers who will stay faithful and won't consider posting truthful reviews that would make future purchasers of your products think twice. Just a tho...Show More
May 7, 2020 NEW
eesa
eesa
United Kingdom
3.0
review
Windows User
its actually legitimate, and offers top quality protection, however, the avast scandal brings its rating down
Mar. 31, 2020
United States
0.5
Scammed!!!!!!!🧐😤🤬
iOS User
Downloaded AVG and it never completed, yet got my money, which is being stopped. Crooks???? Or Not!!!!
Mar. 21, 2020
Martha Neidig
Martha Neidig
United Kingdom
3.5
Martha Neidig
Windows User
Well, after reading this blog, you are going to get all the info that is required via the user. So read the blog and get all the data that is needed for the user. directv error code 775
Tim Tepker
Tim Tepker
United States
2.5
Renewal
iOS User
I have already unsubscribed from this program and have the return email to prove it. Now I am receiving new emails to renew it again. I have tried to reply to the emails and get a message that it doesn’t exist.
ian mansfield
ian mansfield
United Kingdom
1.0
avg are robbers
Windows User
charged me £50 paid with paypal for a subscription without asking me paypal say they wont refund it so avg are fraudsters dont have it on my pc anymore and never will again
AnnieCat
AnnieCat
New Zealand
0.5
Be careful
Windows User
They offer 'trials' and when the trial's over, they charge you even if you don't want the feature and haven't ordered it. It seems impossible to stop, the first I knew was when a hefty amount was taken from my bank account. You then have the hassle of trying to get a refund.

I have uninstalled all AVG now. I would NOT recommend them because of this dishonest practice.
P Newham
P Newham
Australia
1.0
False information on Refund policy
iOS User
A payment debited from my a/c 2 weeks prior to due date I was unaware of and subscription agreement,. I requested a refund (according to the AVG policy a full refund within 30 day period) however I was told it would cost me $100 to get a refund, full payment was $179.99. Several attempts to speak with customer call centre each time they hung up. PayPal has cancelled any future subscriptions on my behalf.
Mike
Mike
Canada
4.5
Works with most apps without any problems
Windows User
Didn't slow my computer down. Works with most apps without any problems
Transparency and Trust – We pride ourselves on being the only site where users can freely contribute and share their reviews on any antivirus with other community members. When you visit an antivirus site we link to, we sometimes get affiliate commissions that support our work. Read more about how we operate.