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AVG Antivirus Review 2021 - Something You Need To Know!

2.0
STAY AWAY!
Ranked 55th from 56 antivirus companies
Ranked 55th from 56 antivirus companies
Sophie Anderson
Sophie Anderson
Published on: February 24, 2021

Detailed Expert Review

UPDATE: When Google and Mozilla removed AVG’s web extension from their stores, a scandal broke out which revealed that Avast (who also owns AVG) had allegedly been spying on their users’ browsing data and selling it to corporations for millions of dollars in profit. In light of these unethical practices, we can no longer recommend them on our site. You can read more about the controversy and our decision here. For a review of antivirus companies we do recommend, please see this list of the 10 best antiviruses of 2021.

While you’ve probably heard of AVG and its strong reputation for security and performance, did you know that it offers a choice of three products that not only provide security and privacy but also tools to help your PC run better?

AVG is also one of the more affordable options in the market, meaning you get a lot of great protection for multiple devices for a single great price. But I just don’t think it beats out other top premium performers like Norton and McAfee.

Security

The first thing that impressed me about AVG is that the company is always at the top of the list when major labs test antivirus products. These lab tests have found that AVG stopped every single attack it detected, and even 99% of attacks it did not know about previously, also known as zero-day attacks. This is important because a lot of times your computer is attacked not by well-known viruses, but by new tactics antiviruses don’t know about. The company also got perfect scores from Virus Bulletin and is a proud member of the company’s VB100 list. AVG ranks as highly as Avast and is even higher than big names like McAfee, Kaspersky, and BitDefender.

Antivirus Scanner Is Always on in the Background

AVG’s first line of defense against hacks and malware attacks is its powerful antivirus, which protects you against a variety of common exploits. The AVG antivirus scanner is always on and keeps track of any changes you make to files and folders, guaranteeing that nothing happens without you knowing.

Antivirus Scanner Is Always on in the Background

More importantly, it can make your scans faster after the first time with Turbo Scans, which ignore folders and files AVG has already checked and remain unchanged. If AVG antivirus does detect a problem, it sends it to a special ThreatLab team to check it out and let the rest of the AVG network know.

Enhanced Firewall Offers Protection from Ransomware

More important, though, is that AVG is more than just an antivirus. The company also provides its Enhanced Firewall, which keeps any suspicious activity and traffic from reaching your computer or device.

Enhanced Firewall Offers Protection from Ransomware

More importantly, AVG protects you from ransomware, a tactic that is becoming more popular every day and is very dangerous. Ransomware protection includes regular scans and a special folder that is encrypted, where you can store all your most sensitive files, photos, and more to make sure no one can steal them. You can even choose which programs can change these files at all.

Payment Protection Watches Your Email for Scams

One last feature that impressed me is AVG’s Payments Protection. The company’s products monitor your email for possible spam and scams that are a cover for fraud. If AVG detects the website, you’re visiting and shopping on is suspicious, it will instantly notify you and help you avoid losing your personal information and password.

Ease of use

I was a bit confused when I first opened AVG, but I quickly found my way with AVG’s easy-to-use interface. The program’s main screen has five large cards that tell you how well protected each area of your PC is (“Computer,” “Web & Email,” and more). These aren’t buttons, but they simply indicate the status of each component. When a scan of a specific sector finishes, it updates these cards. You can start a scan by simply pressing the button at the bottom of the screen. You can also customize your scans by choosing how often they happen, how thorough they are, and you can also automate them. It would be nice if you could access each category directly from the large cards on the main screen, but overall, I found that installing and using AVG was a breeze.

Support

You can access one of AVG’s two levels of support: basic and premium. The company’s basic service gives you access to the company’s knowledge base, which includes answers to common problems and questions other users have asked before. It also features a great community forum that lets you directly interact with other users to find answers and share notes on existing problems. If you’re a Premium user, you also gain access to the company’s toll-free premium support line around the clock, as well as a useful live chat. The support staff was well-trained and great at answering my questions, but I do wish basic users had some access to the same level of assistance. Even so, I was able to find answers to most of my questions, and all the support agents I spoke to were great at helping me solve my problems. Both free and premium users can also contact the company directly via an email ticket form on AVG’s website. These responses take a few days but usually include information that is helpful for resolving any outstanding issues.

Pricing

Another thing I really liked about AVG is how fair their pricing is. The company’s Internet Security and Ultimate plans let you protect as many devices as you want, which gives you excellent savings. Additionally, if you are only interested in AVG’s antivirus security, you can choose the free antivirus option, which is likely your best choice even though it only protects one device. If you also browse the web frequently and would like more protection, the Internet Security option may be a great deal, since it offers excellent tools to secure your online activities. If you’re considering the Ultimate plan, you’ll be paying slightly more for the optimization tools AVG offers, as well as access to the premium support line and live chat. Otherwise, Internet Security likely represents the best value for most consumers.

AVG Technologies Products & Pricing

Bottom Line

I was impressed with the company’s high scores on most independent tests, and how well it performs without affecting your computer. If you’re looking for an easy-to-use antivirus that won’t break your bank account, AVG gives you a trustworthy and strong antivirus suite.

UPDATE: We no longer recommend AVG due to serious allegations of privacy violations. You can read more about our decision here. For a list of antivirus companies we do recommend, please see this list of the 10 best antiviruses of 2021.

About the Author

Sophie Anderson
Sophie Anderson
Cybersecurity researcher and tech journalist

About the Author

Sophie Anderson has spent the last 10 years working as a software engineer for some of the biggest tech companies in Silicon Valley. She now works as a cybersecurity consultant and tech journalist, helping everyday netizens understand how to stay safe and protected in an online world.

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AVG Technologies User Reviews

34 121
Based on 155 reviews in 26 languages 3.8
Language
You can trust the Community! Companies can't ask us to delete or change user reviews.
Feb. 1, 2021 NEW
vivienne bishop
vivienne bishop
New Zealand
3.0
auto renew
Windows User
They sent me message to say my auto renew had failed as card had expired. It was 3 months before subscription ended so they had no right to charge me then anyway. Plus I had not signed for auto-renew. They constantly want you to pay for extra services. I won't be using any more.
Jan. 6, 2021
Kathleen Dove
Kathleen Dove
United States
1.0
Stay Away
Windows User
Stay away from this company. They signed me up for automatic renewal without my permission. I had not been happy with their product so I went with another company. Today I received an email saying they had just billed my card for $97.00 for two years! I have not been signed up for auto renewal for years.
I contacted them for an online chat and when I said I wanted my money back and why, I was cut off.
In my email they sent a message saying they removed me of auto renewal but don't worry I am protected until January 19 2022. I have contacted my bank and hopefully this payment will be blocked and I have been reassured they will get my money back.
My advice, do not trust AVG.
Jan. 2, 2021
Bob Watson
Bob Watson
United States
3.0
AVG shut down internet access on 12/25/20
Windows User
Well, I can't say that I had any major issues with AVG Internet Security and have been using their software for many years. They never scammed me out of any funds and always provided the service I paid for. The software has protected my computers, with great success for many years. Now comes the end of 2020 and I get up on 12/25/20 to find that all Win 10 machines have been cut off from the internet. We are on a wired network with wifi access. All wifi devices had internet access. All non Win 10 machines on the network had internet access. All Win 10 machines, cut off dead. It took several days of trial and error to find out that it was AVG that caused the problem. Once it was removed, all worked fine. Reinstalled, no internet access.

So...Show More
user avatar
Kathleen Bob Watson
Jan. 6, 2021
I had this same experience and it took all afternoon working with AVG to repair the situation. It occurred because of one of the updates.
user avatar
Kathleen Kathleen
Jan. 17, 2021
It is so frustrating when things like this happen. I too had to spend an entire afternoon getting it straightened out.
I am now using Total AV and so far I like it very much. More service!
Dec. 24, 2020
Jennifer Goodwin
Jennifer Goodwin
Canada
2.0
Scam!
Mac User
They keep insisting that I ordered two subscriptions for the same product, which is crazy, who has 10 computers! They charged my credit card twice within a 3 week period for the same amount, using the same key number. Because I didn't pick up on the scam within 30 days they are refusing to refund me. THIS IS SHAMEFUL AND DISHONEST.
user avatar
Carson Schmidt Jennifer Goodwin
Jan. 17, 2021
I have 10 computers, but I still agree with you.
user avatar
.com Jennifer Goodwin
Jan. 6, 2021
Have you tried contacting your credit card company asking them to help get your money back? I believe this is fraudulent and they may help you.
user avatar
Jennifer .com
Jan. 17, 2021
Thanks for the reply, AVG have kindly agreed to refund me!
user avatar
Kathleen Jennifer
Jan. 17, 2021
Great news! It is so sad people do business in this way.
user avatar
Kathleen Jennifer
Jan. 17, 2021
Great news.! It is so sad people are doing business this way
aathi
aathi
India
1.0
Worst anti virus ever
Windows User
This stupid software took all of my data to quarantine and damaged it when i restore (Aprox 100GB)
stop buying this stupid software
United States
1.0
Scam company charges me after canceling
Windows User
I cancelled and uninstalled this spyware program and removed it from my PC. This company still charged me even though I cancelled.
Steve
Steve
United States
1.0
Rip Off
Windows User
STOP, don't buy AVG! I purchased AVG Internet Security a few months ago and initially spent about $40 initially. After installing AVG and running the first scan, I was prompted by AVG to to fix a number of issues found from the scan. Once I selected fix, I was prompted to buy additional software that would resolve these issues. I purchased the additional AVG software for another $40 that they recommended, and resolved the security issues. About a month later after several scans, I was prompted to fix a number of security concerns and improve my PC performance. When clicked the fix now button, I was prompted to buy additional AVG software for another $40. No other antivirus or internet security has ever asked me to buy additional software af...Show More
Jane
Jane
United States
1.0
READ THE REVIEWS! EVERYBODY IS RIGHT! SCAM SOFTWARE - DO NOT DOWNLOAD
Windows User
Similar sentiment to other posters - AVG was good at one time; now, their software (antivirus, VPN, etc.) is downgraded with little to no protection. Additionally, the software acts like a virus itself! You cannot simply uninstall; even jumping through hoops with the AVG Cleaner (to remove AVG), its files still sit in the Program Files, will not uninstall without "administrator permission" (even on administrator account), and continually "shows up" on log in. I am inclined to believe that a once decent software program is now nothing more than a burdensome virus itself that wrecks havoc on your computer. Free advice - STAY AWAY! DO NOT DOWNLOAD OR PURCHASE! There are much better alternatives out there without the risk of it holding your computer hostage!
user avatar
D Morgan Jane
AVG are scammers. Contacted them and told them I no longer wanted their product. Get an email from them, no problems, sorry to see me go. Then I check my credit card and they've charged me $99.99 for another year. Of course, m...Show More
user avatar
Julie Jane
I am having all the same problems trying to uninstall. And when I tried to delete it from the command prompt and it said "access denied". I tried downloading Iobit Uninstaller and it blocked that! I bought a new antivirus and I ca...Show More
user avatar
AJ Julie
I have uninstalled it today. I got it from a promo on a website for it. I checked it out and installed it, I ran a scan and it said for me to buy it to fix it. So I tried to uninstall it, but it said "Access Denied." How I uninsta...Show More
user avatar
Andrew Springer Jane
Hope SOPHIE ANDERSON got a boat out of the deal...
United States
2.0
Avg stole my money
iOS User
I had Avg for several years. When I called to renew they were only interested in selling more product. I told them I was not interested and would be getting another virus protection. They charged me anyway and did not even give me the product I did not want. Stay away
user avatar
Barbara Baldwin
AVG have taken money from my account for a free download over the past 7 years without my authority even though I have never used their product in that time
Janet Timothy
Janet Timothy
United Kingdom
3.0
Rubbish AVG
Windows User
I have AGV and they were great to start with Have it all . Now they keep asking for more money to fix this and that internet security firewall keeps going off when i open up . They don't no what they are doing .

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