TotalAV vs. AVG Technologies: Which Is Right for You in 2023?

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TotalAV vs. AVG Technologies: Which Is Right for You?

Sam Boyd
Sam Boyd
Junior Editor

TotalAV vs. AVG Technologies: Which Is Right for You?

TotalAV is a reliable antivirus program that includes a really good malware scanner, plus powerful additional features and an easy-to-use, well-designed interface.

AVG is also super reliable and includes a comprehensive malware scanner and excellent additional features. However, its user interface isn’t quite as intuitive as TotalAV’s, and its web protection is slightly weaker.

AVG vs. TotalAV — Final Verdict:

  • 1st place: AVG vs. TotalAV — Final Verdict:
  • 2nd place: AVG. AVG vs. TotalAV — Final Verdict:

TotalAV is better for web security, features, and ease of use. If you want an antivirus with great web security and an intuitive user interface, go with TotalAV.

AVG is better for customer support. If you want intuitive and responsive live chat support, go with AVG.

AVG vs. TotalAV: Malware Protection

TotalAV uses Avira’s anti-malware engine to scan your computer for malware, including trojans, worms, rootkits, cryptojackers, and more. There’s no impact on your system speed while scanning, and a full disk scan usually finishes in about an hour.

TotalAV detected nearly every malware sample during testing. To test TotalAV’s malware scanner, I downloaded over 1,000 malware samples to my Windows 11 computer and ran a full system scan (you can also choose a quick, smart, or custom scan). The scan was over in an hour or so, and it didn’t cause any slowdown to my system.

The real-time protection was equally impressive. I also tried to download the same 1,000 malware samples with TotalAV’s real-time protection running, and it blocked every malware sample. Finally, TotalAV successfully stopped multiple simulated ransomware attacks I tried to run on my machine.

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AVG shares the same anti-malware engine as Avast. Like TotalAV, it scans your computer for malware, including trojans, worms, cryptojackers, and more. I didn’t notice any impact on my computer while running AVG’s deep scan, and it finished slightly faster than TotalAV’s full disk scan, taking only 45 minutes.

AVG’s malware scanning results were the same as TotalAV’s. I tested AVG’s malware scanner by downloading the same 1,000 malware samples I used to test TotalAV, and AVG detected nearly every sample on my device.

AVG’s real-time protection works really well, too. It blocked every malicious file sample I tried to download and successfully stopped multiple simulated ransomware attacks.

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AVG vs. TotalAV: Web Security

TotalAV’s anti-phishing tool (WebShield) stops you from visiting dangerous websites. It uses an AI-based detection system and an online database containing millions of known phishing sites to do this.

TotalAV blocked all phishing sites in my tests. I tested its web security by visiting hundreds of sample phishing websites and was impressed that it performed better than Chrome and Firefox’s default protections (which missed some of the phishing websites).

I also like how you can download WebShield for free. Even if you decide against purchasing TotalAV, it’s worth installing WebShield to protect yourself against phishing websites.

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AVG’s web protection also stops you from accessing dangerous websites. Similar to TotalAV, it uses an AI-based system and an online database.

AVG blocked most of the risky sites I tested it against. I tried visiting the same phishing websites I visited while testing TotalAV, and AVG performed really well, but it did let me access 1 or 2 websites that TotalAV blocked.

AVG also provides an additional security extension (AVG Online Security) for free. So if you’re already running another antivirus but want additional web protection, you can download AVG Online Security and get extra protection while browsing.

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AVG vs. TotalAV: Features

TotalAV offers coverage on up to 6 devices and includes:

  • Real-time malware protection.
  • System optimization tool.
  • VPN (virtual private network).
  • Password vault.
  • Identity theft protection (US only).
  • Dark web monitoring.
  • 30-day money-back guarantee.

I really like TotalAV’s system optimization tools. Many optimization tools on the market only include junk and duplicate file cleaners, but TotalAV’s optimization tool also comes with an application uninstaller, startup manager, and browser clean-up tool. After running the optimizer, I noticed a significant improvement in my computer’s speed.

I’m also a fan of TotalAV’s VPN. It disguises your IP address behind a virtual one to keep your data safe online, and it works well. It comes with over 70 server locations, and I hardly noticed any slowdown when connected to them — I could even stream HD video.

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AVG offers coverage on up to 10 devices and includes:

  • Web protection.
  • Firewall.
  • Rescue disc.
  • VPN.
  • Password protection.
  • Dark web monitoring.
  • System tune-up tool.
  • Anti-tracking.
  • 30-day money-back guarantee.

AVG’s system optimization tools work just as well as TotalAV’s. They’re also a lot more in-depth than most optimization tools on the market. They speed up your computer, free up disk space, and even detect and remove unnecessary programs. Like TotalAV, I noticed my computer running faster after using AVG’s system tune-up tool.

However, I wish AVG provided a password manager. TotalAV has a password manager, and while it’s pretty basic, it’s better than what AVG offers. AVG only has a password protector tool, which prevents specific apps from reading, changing, or deleting passwords. Honestly, I found it pretty useless when tons of password managers on the market (including some built into antivirus programs) can do this and much more.

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AVG vs. TotalAV: Ease of Use

TotalAV offers a simple and intuitive dashboard that only took 5 minutes to install on my device. Each of TotalAV’s features are accessible from a sidebar, and you can find all of the advanced customization features in the settings menu.

TotalAV also offers an online dashboard that includes FAQs and video tutorials. Unfortunately, the online dashboard doesn’t include remote device access.

I like TotalAV’s mobile apps. They’re available for Android and iOS and are just as simple to use as the desktop version of TotalAV. Like the desktop version, the mobile apps provide great features, but they also add a mobile phone optimizer and app lock (Android only).

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AVG’s user interface is simple to use, and it only takes 5 minutes to install. However, for some features, you need to download separate applications, which gets a bit annoying. By the time I had AVG fully set up, I had installed more than 5 apps on my computer.

I was disappointed that AVG doesn’t offer any kind of online dashboard. They do have a cloud management console, but it’s for business plans only. That said, TotalAV’s online dashboard isn’t great either, so both antiviruses have room to improve in this area.

Finally, AVG’s mobile app for Android and iOS is pretty good and easy to use. I like how it includes a feature to boost your Android’s speed. When I tested it, it closed 44 unused apps, boosting my speed significantly.

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AVG vs. TotalAV: Customer Support

TotalAV’s customer support is pretty good. It comes with 3 options:

  • Live chat.
  • 24/7 phone support.
  • Email.
  • Knowledge base.

TotalAV’s live chat agents are friendly and helpful, but the support isn’t accessible everywhere. In some countries, you need to use a VPN to access it.

The email support is also helpful, but they took 18 hours to respond to my email, which isn’t the fastest response time.

However, TotalAV’s phone support is excellent. They have country-specific phone numbers you can call, and no matter which you choose, you’re put through to an agent quickly. The customer support agents are helpful and always offer concise, actionable support.

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AVG’s customer support is good too. It comes with the following options:

  • Live chat.
  • Phone support.
  • Email support.
  • Community forum.
  • Knowledge base.

I like AVG’s live chat agents. I had a much easier time getting ahold of them than TotalAV’s live chat agents, and I didn’t ever need to use a VPN. They were friendly, helpful, and able to answer all of my questions quickly and efficiently.

I also found the email support quite helpful, but I had a hard time finding the contact address. I either had to disconnect from the live chat to have an email agent follow up with me or look up AVG’s support email using Google. With TotalAV, I could just fill out a form on their website for email support.

AVG’s phone support is really good. I phoned at a busy hour, so a bot told me AVG would phone me back. I much prefer this to having to wait on hold for ages. When an agent phoned me back (about 20 minutes later), they were really helpful and answered all of my questions.

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Starting Price
Money Back Guarantee
Free Trial
$19.00
30 Days
$39.99
30 Days
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Features
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Pricing
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Latest Positive Review*User reviews are not verified
bob longo
Feb. 1, 2023
So Far
doing what i expected them to do, it's worth the money
Laurent
Jan. 27, 2023
+Good protect
I recommand Tatal IAV It gives users a good protection
¯\_(ツ)_/¯
No reviews yet
¯\_(ツ)_/¯
No reviews yet
Latest Negative Review*User reviews are not verified
Sep. 15, 2022
Ability to talk to a real person.
There are some problems a subscriber may have that require the ability to...
Cliff Mobile
Jun. 18, 2022
totalAV effectiveness
totalAV seems to work well on my Mac-mini. I am disappointed in its...
Nov. 18, 2022
I should have read these reviews before purchasing
Every one of these reviews matched my recent experience with AVG...
Larry Hayes
Sep. 17, 2022
avoid them
auto charging for something I never agreed to. Customer service is zero...
Our Verdict
Sam Boyd
Sam Boyd
Junior Editor
Both TotalAV and AVG are really good, feature-rich antiviruses with excellent malware detection rates. However, I think TotalAV just has the edge — it offers some great extra features, such as excellent web security, system optimization tools, and a really good VPN. And while the customer support can be slow (and the countries you can access the live chat from are restricted), the excellent and accessible phone support makes up for this. AVG’s malware protection is just as good as TotalAV’s, and I had a positive experience with its customer support team, but I don’t like how its features are spread across a bunch of different apps. Both products come with a 30-day money-back guarantee, so you can try them risk-free.
Time To Decide Which One Is Best For You

Frequently Asked Questions

How do I find the best antivirus for me?

The first thing to do is to understand what you need — all antiviruses come with different internet security tools to help you stay protected, so identifying what level of protection you want will help you figure out which product is right for you.

Some antiviruses have a virtual private network (VPN), some have safe browsing extensions, and some have a password manager. Some only work on certain operating systems, while others cover all operating systems across multiple devices.

It’s important to compare the best antiviruses on the market to find the perfect one with the functionality you need.

What makes an antivirus secure?

A high-quality antivirus suite will detect, flag, and remove viruses and various types of malware. It will also offer real-time protection against all threats, regardless of whether you are browsing the internet, downloading software, shopping online, or opening email. For additional security, many antivirus suites offer a VPN, secure storage, and a password manager — these things all add several layers of protection against various cyber threats.

For more information on how antiviruses work, read this.

What do I need to look for when searching for an antivirus?

An antivirus needs to protect against all types of malware — trojans, rootkits, worms, spyware, viruses, ransomware, and anything else that might cause damage to your devices. This is done in a variety of ways, but the most essential feature of an antivirus is real-time protection — this makes sure that an active threat is effectively stopped before anything serious can happen.

Other things to look for include — excellent detection rates, fast system performance, included extra features (like a VPN, password manager, etc.), easy-to-use interface, good customer support, and overall value.

Go here for a list of the best antivirus software of 2023.

How do I know if one antivirus is better than another?

When researching antiviruses, it’s a good idea to visit a few well-known antivirus software websites such as Norton, McAfee, and Bitdefender to directly compare each antivirus’s features.

You can also look at the expert opinions of our reviewers at SafetyDetectives.com to find the most up-to-date and unbiased information about the best cybersecurity products on the market today.