Top antivirus providers need to offer comprehensive protection, and ESET and Trend Micro use different tactics to achieve this goal. They both use behavior-based anti-ransomware and anti-phishing tools, but their additional features vary considerably.
With 250 million users, Trend Micro is a well-trusted platform. Alongside malware protection, it offers parental controls and a digital file shredder which ensures your trashed documents are completely deleted. Plus, their social media defenses optimize your privacy settings, keeping you safe from hackers. Trend Micro even offers a PC tune-up tool, which gets rid of out-of-date firewalls and software. Your subscription will provide coverage for up to three computers, and they have a range of customer service options. You can use the ‘Ask Vanessa’ support bot, read FAQs and guides online, or call them. Their phone support is only 5am-8pm with a standard package, but 24/7 if you’re on premium.
ESET also has an impressive reputation and a near-100% malware detection rate. They’ve focused on convenience so their security works alongside your online activities. The innovative ‘Idle Scan’ feature waits until your computer is in sleep or screensaver mode to check for malware so it doesn’t slow down your system. You can also activate ‘Gamer Mode,’ which stops all pop-up notifications while you’re in full screen. Plus, ESET provides email filtering, which integrates with most desktop software and protects against phishing and other scams. The customer support is similar to Trend Micro as they provide online documentation, but it’s relatively simple. You can also reach them by email, live chat, or phone.
