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MacKeeper Antivirus Review 2019 - Is It a Scam?

Evan Porter
Evan Porter
Tech blogger, loves gadgets, fixes tech problems at home
Our Verdict:

MacKeeper is the source of much debate in the computer security and clean-up world. While some of its features may be useful, this aggressively-marketed software is likely to cause serious performance problems on your machine rather than improve it. While some might consider the company's prior actions to be a scam, the new owners of MacKeeper have made efforts to repair the tarnished reputation by improving the software somewhat. Nevertheless, we still recommend that Mac users looking for extra protection steer clear of MacKeeper and use TotalAV antivirus instead.

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Detailed Expert Review

MacKeeper is a utility for Apple computers designed to speed up your machine and protect it from malware, phishing, and ransomware. It claims to work as an antivirus and adware blocker while also rooting out unnecessary files, apps, logs, and other data on your computer for deletion.

MacKeeper is available in three different plans: Basic, Standard, and Premium. Basic and Standard offer different pricing for monthly or yearly licenses.

While full of features many users might find useful, MacKeeper ultimately has too strong of a reputation for slowing down machines and deleting important system files for us to recommend to anyone.


SecurityMacKeeper is mostly advertised as a clean-up utility to speed up your computer, but the most recent versions of the software also include some antivirus and other security features.

The antivirus offering, however, is light on features. You won’t find tools like Proactive Exploit Protection, which helps fight zero-day attacks, or smart firewalls with MacKeeper.

MacKeeper does, however, run analysis and publish its findings on its own Anti-Malware Lab.


Though Macs are less vulnerable than PCs to viruses, by design, they can still be affected. In fact, malware attacks on Apple machines have been on the rise in recent years as the popularity of Macs continues to surge.

While the best way to defend a Mac is with smart safety behavior and never downloading untrustworthy files, a good antivirus software can help.

MacKeeper runs regular scans of your system to sniff out and eliminate malware, viruses, phishing attacks, and more. You can also choose to scan specific files, folders, or incoming data for potential threats, then use the MacKeeper software to remove or quarantine the malware.

Adware Cleaner

The annoying cousin of malware, adware doesn’t steal your files or shut down your machine, but will bombard you with unwanted advertising, messaging, and other promotional material. Like a viruses, stubborn adware can be difficult to get rid of and can hinder your computer’s performance.

While MacKeeper is not an ad-blocker, it can find and eliminate any adware that’s been unknowingly downloaded to your machine.

Track My Mac

If your Mac is ever lost or stolen, MacKeeper includes some security features to help. The software will display your computer’s location, take photos through your computer’s camera to capture the surroundings or suspect’s face, and allow you to take remote control of your machine. You can do all of this through the MacKeeper smartphone app.


In addition to its antivirus functions, MacKeeper boasts several features designed to speed up your computer’s performance.

However, it’s important to note that cleanup utilities often do more harm than good. Being disciplined about uninstalling old apps you’re not using, regularly cleaning your desktop, and clearing old downloads can go a long way to improving performance. Mac cleaners like MacKeeper can end up compromising important system functions or deleting data you actually need for your computer to operate properly.

Memory Cleaner

The Memory Cleaner function shuts down processor-hogging tasks and apps running in the background of your app.

It also allows you to see how much RAM and other resources different computer processes are using up and let’s you make an informed decision of which ones to quit or exit.

Smart Uninstaller

The Smart Uninstaller gets rid of seldom used apps and functions, deletes old leftover files from previous uninstalls, and eliminates duplicate data on your computer, all in an effort to speed up performance.

The Memory Cleaner and Smart Uninstaller functions are what can get MacKeeper into trouble, as many users report that the software may delete important system or program files and generally bog down performance rather than improve it.

Ease of use

Ease of use

MacKeeper is extremely easy to navigate and use.

Installation takes only a few clicks after you download the package from MacKeeper’s website.

Most functions inside the software can be accessed with a single click after completing an initial scan and system clean-up.

MacKeeper has come under fire in the past for being extremely difficult to uninstall. We found the latest version simple to get rid of, and MacKeeper even offers instructions on how to uninstall the app properly on its own website.

Just drag the application icon to the Trash, and MacKeeper Uninstaller will prompt you for permission to delete all files associated with the software.

However, to be safe, you may want to run a scan with a more reputable antivirus software like TotalAV to be sure all files have been eliminated.



When it comes to support for the MacKeeper utility, users will have a few options.

MacKeeper offers a remote support tool that allows customer service representatives to connect to your machine remotely and fix problems hands-on.


Details are slim and not completely transparent regarding the different licensing levels with MacKeeper.

Packages start at the Basic level, which costs $14.95 per month on a month-to-month basis. From there, the Standard package costs $9.95 per month for a 6-month contract.

For $7.95 and a 1-year plan, users can join the Premium 12 Month license, while for just $4.95 per month you get a 24-month licence. You get all of the features of Mackeeper, no matter which plan you go with. The only difference between them is the duration of the service.

The prices are relatively high and not overly competitive for a simple and unnecessary cleanup utility packaged with a subpar antivirus.

Basic (1 month) Standard (6 month) Premium (12 month)

MacKeeper Products & Pricing

Basic (1 month)
Standard (6 month)
Premium (12 month)
Operating System
All-in-One System Utility
Full Version Activation
Anti-Theft Tracking
Security Updates
Personal Tech Advisor
24/7 Expert Support
Long-Term Saving Plan
Price $10.46 $41.75 $66.78
Read More Read More Read More

Bottom Line

Evan Porter
Evan Porter
Tech blogger, loves gadgets, fixes tech problems at home

The new owners of MacKeeper have strived to improve the software. It’s no longer a headache to uninstall, as you might have heard in the past, and it won’t bombard you with memory-sucking adware.

However, there are far better and more reputable antivirus softwares available for Mac, and we’d recommend most users looking for extra security go with TotalAV instead.

Check the top 3 alternative antivirus programs

MacKeeper User Reviews

0 5
Based on 5 reviews in 1 language 3.8
You can trust the Community! Companies can't ask us to delete or change user reviews.
Nov. 30, 2019 NEW
Just uninstalled it
Mac User
The programme simply does not work anymore: my computer behaves strangely all the time needing restarts and and since many days and many attempts, the antivirus simply doesn't enable itself. When I try to reinstall, I get system messages that this programmes can't be installed because it needs updating by the developer. Isn't this all embarrassing for a "premium" product, which I paid on a yearly subscription basis. I try to get the remaining days reimbursed, since the product is simply faulty. And I refrained from using their support professional because last time this "apple certified support professional" most of all tried to bully me into buying an upgrade, and I got only rid of his insistence by going offline.
I have been relatively s...Show More
user avatar
Chris Gregor
Dec. 9, 2019
Gregor, thank you for choosing our company over the years. We are really sorry to know about your latest experience though. Please, send me more of the details about your issue to [email protected], alongside with an email addres...Show More
Oct. 19, 2019
United States
Don't Bother
Mac User
I signed up for mackeeper in June 2019 and it worked for about a month. Then, every time I'd log in it would alert me to items it found that needing cleaning. After month 1, it logged me out with no option to log back in. It would keep alerting me to problems it found, but would try to charge me for membership rather than let me log in with the one I was already paying for. When I contacted the company, they suggested I call their technicians to have them scan my computer and provide the diagnostics that the app is supposed to do. I told them I'd rather the app (that I'm paying for) do its job and they offered me no other option than calling and working with their technicians to scan the computer as the app is supposed to do. No thanks.

...Show More
user avatar
Vicky Amy
Nov. 26, 2019
Hi Amy! I'm sorry to hear that. Please provide me with your email, I want to investigate this issue.
[email protected]
Vicky from Mackeeper.
Oct. 29, 2019
Erica L. Fretz
Erica L. Fretz
United States
My computer won’t work
iOS User
I was told it was because of MacKeeper. Apple has it own security installed in the computer. MacKeeper confuses the software & causes my MAC not to work. Of course it was denied. I wasn’t given a refund one star cause I have to
user avatar
Vicky Erica L. Fretz
Nov. 26, 2019
Hi Erica! I want to investigate this issue. Usually, MacKeeper can't cause such behavior so it looks strange, I want to look deeply into this. Could you please send me the email you use as MacKeeper login to [email protected]? I ...Show More
Jun. 11, 2019
fuck off for asking to register my email address
fuck off for asking to register my email address
New Zealand
Just a scam
Mac User
This company spams people, creates unnecessary popups several time sand hour 24/7, invades your viewing and is the biggest SCAM on the internet. Absolute crap marketing, messaging, pressure and performance. I switched and have never been better off. DO NOT USE MACKEEPER!!!!!!!
user avatar
Vicky fuck off for asking to register my email address
Jul. 31, 2019
Hi! I'm sorry to hear that. Could you please send me screenshots and links of these ads here: [email protected]? I will try to do my best to help you fix it. Vicky from MacKeeper.
user avatar
Mark Sams Vicky
Oct. 22, 2019
Ditto his story $195 in June. Fix lasted 3 weeks. Came back in August even worse. You guys serviced it again but charged a membership. Worked for a couple of days. Now back to useless. Told by your pop up it was serviced 3 weeks ...Show More
user avatar
Vicky Mark Sams
Oct. 23, 2019
Hi Mark! I want to investigate this issue. Could you please send me the email you use as MacKeeper login to [email protected]? I will try to do my best to help you. Vicky from MacKeeper.
Jul. 11, 2019
Tim Loose
Tim Loose
United States
Mac User
They have been charging me for 2 years with my knowledge. I thought I cancelled it after my trial, but it wasn't. I admit, I should have been looking a my credit card statements.......Beware!
user avatar
Vicky Tim Loose
Jul. 31, 2019
Hi Tim! I'm sorry to hear that. I understand how it can be frustrating to receive a charge that you weren’t expecting, especially when you haven’t used the tool. Everyone’s been here: you sign up for something, and you’re so focus...Show More
Transparency and Trust – We pride ourselves on being the only site where users can freely contribute and share their reviews on any antivirus with other community members. When you visit an antivirus site we link to, we sometimes get affiliate commissions that support our work. Read more about how we operate.