Q&A With Vital Integrators

Aviva Zacks
Aviva Zacks Cybersecurity Expert and Writer
Aviva Zacks Aviva Zacks Cybersecurity Expert and Writer

Safety Detectives: Please share your company background, how you got started, and your mission.

Vital Integrators: Founded in 2013 and previously known as Computer FX, Vital Integrators is the premier provider for premium outsourced IT support in Lafayette, Louisiana. Vital Integrators began with a passion for technology. My passion for technology began at a young age running sound at churches with my family. From that passion, I learned a lot about computers and my interest in technology continued to grow. Now, Vital Integrators has grown to a staff of 10 people that supports all kinds of businesses and churches along the Gulf Coast. Our mission is to provide a personal and accurate service to our clients by helping both businesses and end-users fully utilize technology to enhance day-to-day operations while focusing on cyber security to manage and limit the risk associated with business operations.

SD: What is the main service your company offers?

VI: Vital Integrators’ focus is providing fully managed IT and cyber security services to businesses of all sizes. We strive to not only be an outsourced asset but a partner alongside the businesses we support. Our team helps with expanding, migrating, and upgrading existing infrastructure, ensuring that operations run efficiently in a safe and protected environment. Our engineers actively monitor your technology so businesses are protected from any threats that may arise. Not only does the quality of Vital Integrators solutions speak for itself, but we are also committed to your results and success. Our approach is proactive. As such, we always like to solve issues before they happen. Vital’s goal is to save customers time and money while maximizing system uptime.

SD: What is something unique that helps you stay ahead of your competition?

VI: We provide all-inclusive packages that allow Vital Integrators to manage all the technology in your business. Not only do we focus on the security of a business’s computers, but everything from phones to security systems to internet services. When you work with Vital Integrators, gone are the days of having to keep track of multiple bills from multiple technology vendors. We take on the role of Chief Technology Officer for your business and handle all the vendor relationships that provide you a technology, good, or service. We take the responsibility off your staff and make sure to provide your business with the most up-to-date technology fit for your budget and protect the business from all sides.

SD: What do you think are the worst cyberthreats today?

VI: The worst cyberthreats today come from ransomware and human error. It is discussed time and time again in this industry that many ransomware attacks could have been avoided if employees are properly trained on how to spot phishing emails. As new clients are onboarded with Vital Integrators, we really stress the importance of training employees on how to actively monitor all their incoming emails and identify the bad actors.

About the Author
Aviva Zacks
Aviva Zacks
Cybersecurity Expert and Writer

About the Author

Aviva Zacks is a content manager, writer, editor, and really good baker. When she's not working, she enjoys reading on her porch swing with a cup of decaf.