Avast and Trend Micro are both top-rated antivirus solutions. Although the latter is slightly less well-known, it currently has 250 million customers. Both antivirus providers offer premium features, including innovative heuristic scanning, anti-phishing, and anti-ransomware protection. Another useful factor is the digital file shredder, which permanently deletes unwanted files from your hard drive.
While much of their security suites are the same, there are some notable differences. Trend Micro offers customizable parental controls; Avast only includes a ‘Site Blocking’ feature that’s not as targeted to keeping kids safe. Trend Micro provides a valuable social media defense system to optimize your privacy settings, as well as a PC optimization feature which deletes out-of-date firewalls and software.
Avast excels at protecting gamers with its a dedicated ‘Game Mode’ to stop pop-ups when you’re playing. The passive mode is also useful as it reduces all heavy processing when activated. The webcam shield feature prevents hackers from hijacking your webcam and their security suite includes a password vault.
Both companies offer a range of customer support. Trend Micro includes a lot of documentation, including FAQs and guides, and phone support (available 5am-8pm on the standard price plan, 24/7 with premium). Finally, their unique ‘Ask Vanessa’ support bot is available for all customers.
While Avast doesn’t have an automated chat, their phone line is available around the clock for everyone. Otherwise, they offer similar support channels.