TotalAV is an excellent antivirus program with impressive malware detection rates and a good range of additional features.
Avast also provides good anti-malware protection and its intuitive interface makes it well-suited for people who are new to using antiviruses.
Read on to find out about the key differences between these 2 products and to decide which is best for you in 2022.
Avast vs. TotalAV — Final Verdict:
Avast vs. TotalAV: Malware Protection
TotalAV features a powerful anti-malware engine that compares files on your computer against a massive malware database. It’s a whitelisted version of Avira’s cloud-based scanner, which is one of the best on the market. TotalAV’s malware engine can detect and remove all kinds of malware, including trojans, rootkits, cryptojackers, adware, spyware, and worms.
I tested the malware engine by downloading an archive containing thousands of malware samples. TotalAV’s full system scan found and removed most samples without any slowdown to my computer.
TotalAV’s real-time protection is also great. When I enabled real-time protection and tried downloading the same archive of malware samples, TotalAV analyzed the download and quarantined it as soon as I tried extracting the samples from the archive.
Avast offers very good anti-malware protection. It was able to detect 100% of the malware samples I hid on my device, and its scan didn’t slow my system down.
Avast’s real-time protection is also excellent — it was able to detect and block all suspicious files that I attempted to download after I turned it on.
Avast vs. TotalAV: Web Security
TotalAV includes an anti-phishing feature called WebShield. WebShield can recognize and block both websites containing malware and websites that will attempt to steal your data through phishing attacks. When I tried visiting dangerous websites listed on PhishTank, TotalAV blocked every website — even sites that the default protections on Firefox and Chromium allowed.
TotalAV does make it a little bit more difficult to whitelist a website than many competitors. However, if you’re happy to rely on TotalAV’s protections fully, WebShield is a good choice, especially because you can download it for free without purchasing a TotalAV plan.
Avast’s anti-phishing protections are very good. It performed better than the default protections on Firefox and Chrome. It’s also super easy to add a false positive to a list of exceptions — though I didn’t encounter any false positives during my tests.
If you download Avast’s free Secure Browser, you also get access to a pretty good ad blocker and advanced anti-tracking functionality. I would have liked to have access to an ad blocker that worked with my preferred browser though.
Avast vs. TotalAV: Features
TotalAV offers coverage on up to 6 devices and comes with some really good additional features:
- VPN (virtual private network).
- Password vault.
- Dark web monitoring.
- System optimization tool.
- Identity theft protection (US only).
- 30-day money-back guarantee.
- And more…
TotalAV’s VPN uses 256-bit AES encryption to protect your data. In my tests, I could browse the internet without any slowdown while the VPN was running. The VPN also comes with a strict no-logs policy, a kill switch that disconnects you from the internet if the VPN fails, and more than 70+ servers in 30+ countries.
TotalAV provides really good identity theft protection if you’re in the US. Its agents monitor dark web forums, breach databases, and credit reports for any leaks involving your data. TotalAV also offers $1 million in coverage for any losses.
Avast covers up to 30 devices and its plans include:
- Anti-malware protection and real-time protection.
- Web protection.
- Rescue Disk (not included with Avast One).
- Wi-Fi network protection.
- PC clean-up and optimization tools.
- File shredder (not included with Avast One).
- Sandbox (not included with Avast One).
- 30-day money-back guarantee.
- And more…
Avast’s Rescue Disk feature is pretty good. It helps you recover from malware infections that make it impossible to even start up your computer.
Most of Avast’s other extra features aren’t as good as TotalAV’s. Its VPN is slower and keeps connection logs, its data breach monitoring only checks for leaked email addresses, and its system tune-up doesn’t include as many tools. Plus, it doesn’t have a password manager, only a feature to secure the passwords stored on your browser (Chrome, Firefox, or Edge).
Avast vs. TotalAV: Ease of Use
TotalAV can be installed on your device in 5 minutes, and it offers an intuitive dashboard that’s super simple to navigate. You can access all of the main features by clicking on the relevant button in the sidebar, and advanced users can go to the settings menu to find customization options.
It’s straightforward to schedule scans with TotalAV. All you have to do is set the time and date in the settings menu, and TotalAV will scan your computer at the scheduled time.
TotalAV also offers a pretty good mobile app, with each feature accessible through large and clearly labeled buttons.
Avast can be installed quickly and easily, and it has very user-friendly apps. All of Avast’s features can be accessed with just a few clicks, and I really like that everything has a brief explanation attached to it, so that even users new to antiviruses won’t be lost or confused. The search function in the settings menu is also very helpful to locate exactly what you want to change.
Scanning for malware using Avast is very simple, but you can’t schedule scans for a specific date and time. You can only set up an automatic scan frequency.
Avast’s mobile apps are just as easy to use as its desktop apps. All features are easy to find, and the menus are fast to navigate through.
Avast vs. TotalAV: Customer Support
TotalAV offers 3 customer support options:
- Live chat.
- 24/7 phone support.
All three customer support options are helpful, and I never struggled to contact a customer support agent. Each time, the agents were friendly and informative.
When I contacted TotalAV’s email support, I got a response in about 18 hours — which isn’t too bad. TotalAV’s live chat option was even quicker. However, you need to use a VPN to access it from some countries, which is pretty annoying.
TotalAV’s phone support is its most impressive customer support option. It offers country-specific support in 7 different countries (including the United States and the United Kingdom). The phone lines operate 24/7, so you can quickly get hold of an agent for helpful advice no matter where you are.
Avast has the same 3 customer support options as TotalAV, plus a community forum and a knowledge base. It only offers country-specific support in 3 countries (the United States, the United Kingdom, and Australia).
I was able to quickly connect to a support representative on live chat, and they were able to answer all of my basic questions. However, they seemed unable to address some of my more complex concerns.
Avast’s knowledge base is detailed and well-organized, so you should be able to find answers to most common questions there if you don’t want to chat or call.