SOLVED: Why Is My Phone Hot? (3 Reasons) in 2024

Katarina Glamoslija
Katarina Glamoslija Lead Cybersecurity Editor
Fact-checked by Hazel Shaw
Katarina Glamoslija Katarina Glamoslija Lead Cybersecurity Editor
Fact-checked by Hazel Shaw

Short on time? Here’s how to cool down your phone:

  • Close unnecessary apps. Close all apps you’re not using to reduce the load on your device.
  • Remove the case. Phone cases can trap heat. Remove the case to allow your phone to cool down more quickly.
  • Lower screen brightness. High screen brightness can generate extra heat. Reduce the brightness to ease the strain on your device.
  • Turn off unused features. Disable Bluetooth, GPS, and Wi-Fi if you’re not using them.
  • Restart your phone. Sometimes, a simple restart can fix software issues causing your phone to overheat.
  • Check for malware. Malicious software can cause your phone to overheat by running in the background. Use a reliable antivirus app like Norton 360 to scan and remove any threats.

Phones can get warm for a lot of reasons. And in most cases, a “warm” phone is perfectly normal.

However, if your phone gets too hot (painful to touch) too often (more than after normal use), there may be reason for concern. Many things can cause your phone to overheat, and some of them can damage your device or shorten its lifespan.

In this guide, we’ll touch on the 3 main reasons phones overheat, what you can do to solve the problem, and how to prevent it from happening again. I also recommend installing a good mobile antivirus like Norton (comes with a 60-day money-back guarantee).

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Warm Is Normal

If your cell phone is simply a little bit warm after you’ve made a phone call or used an app, that’s nothing to be alarmed about.

All electronic devices produce heat when they’re working. And all of them have some sort of thermal regulation that prevents heat-related problems and malfunction.

Take computers for instance. Just like phones, computer processors, cameras, screens, batteries, and other components create excess heat. So to prevent overheating, computers have fans that cool them down.

But phones are too small to have fans. Instead, they use a special coating on the circuits inside to better diffuse heat — and this solution works most of the time.

So when your phone is working properly, it won’t give off too much heat and you’ll be able to hold it normally.

However, when your phone becomes hot to the touch, displays a heat warning, or stops working due to overheating, there’s something wrong that needs to be addressed.

How Warm Is Too Warm?

A warm phone is no big deal, but how can you tell when your device is getting too warm?

First of all, your phone’s temperature depends on usage and air temperature. When a phone is idle or when you’re using it for light activities like browsing, its temperature should be in the 30°C (86°F) range. But when you’re using your phone for high-intensity tasks like playing games, streaming videos, or taking lots of photos, the temperature can reach the low-to-mid 40°C (104°F) range — or even a bit higher if the air temperature is very high.

But since it’s not easy to determine a phone’s temperature just by touching it, it’s important to keep an eye out for common signs of overheating.

These are:

  • Getting a temperature warning message.
  • Not being able to use your phone until it cools down.
  • Charging slows down or stops completely.
  • Display keeps dimming or goes black.
  • Camera flash stops working.
  • Apps don’t work properly or start crashing.

Some of these things don’t necessarily have to be the result of overheating. But if your phone gets hot several times a day and if it starts behaving abnormally when it’s hot, your device’s temperature is probably higher than normal.

Here are the most common reasons why phones overheat.

Reason #1: Warm Environment or Direct Sunlight

If you’ve ever left your phone on a towel at the beach, or sitting on a table in the bright sun, you know just how quickly those UV rays can overheat it.

One possible reason your phone feels hot is that it’s been exposed to direct sunlight or some other heat source for too long.

You may have left it in the car on a hot summer day, for example.

This kind of overheating can damage your phone’s internal components, impact battery life and charge time, slow down performance, and even break your phone’s screen. Be careful where you leave your phone for long periods of time, particularly in hot weather.

When your phone gets too hot from the sun, find a cool, dark place to leave it while its temperature comes down.

Reason #2: Intense Use of Screen or Processing Power

If your phone hasn’t been in a hot environment or direct sun, but it’s badly overheating, there’s a good chance your phone has been asked to use too much processing power or emit too much light from its screen.

Here are the main culprits that could be causing your phone to get too hot:

  • You have too many apps running.
  • You’ve been gaming for too long.
  • You’ve been watching Netflix, YouTube, or other streaming content.
  • You’ve been browsing with the screen brightness cranked up too high.
  • You’ve been connected to a Bluetooth device or Wi-Fi for too long.
  • You’ve been taking too many pictures or long videos with the camera.

In these cases, there’s probably nothing seriously wrong — your phone just needs a bit of a break to cool down. It’ll be ready to use again before you know it.

Reason #3: Malware

If your phone seems to be getting too hot for no apparent reason, there might be something more serious wrong with it.

If your phone overheats while sitting idly in your pocket on a cool day, for example, it could mean that the processor is being pushed to its limit by malware.

Desktop computers and laptops can become infected with viruses that purposefully max out their processors until they’re forced to shut down.

The same thing can happen on your phone.

Similarly, a form of mobile malware could be continuously running apps, widgets, or harmful processes in the background that strain your phone’s processor and cause it to give off too much heat.

You can avoid getting malware on your phone by only downloading attachments, apps, and other data from trusted sources and official app stores. I’d also recommend installing a quality mobile antivirus like Norton. There’s a great range of quality antivirus providers with plans to suit all needs and budgets — and most come with a ton of useful extra tools that will improve your mobile’s performance as well as your online safety. Check out our recommendations for the best antivirus software for Android and the best antivirus programs for iOS in 2024.

What to Do if Your Phone Overheats

If your phone overheats, there are a few things you can try to get it working properly again.

Give It a Break

Stop using your phone immediately (if it’s truly overheating, you may have no choice as most phones will lock up when they reach a certain temperature).

Find a cool, dark place to leave your phone for a while. Chances are, it just needs a break from use and/or direct sunlight and it will start working again in a few minutes.

While some websites advise people to place overheated phones in the fridge or freezer, never do this. Putting a hot phone in a very cold place like your fridge can cause irreparable damage.

Take the Case Off

Phone cases are fantastic for protecting our phones from physical damage, but most of them are terribly ventilated.

Cases can trap heat against the phone’s shell and prevent it from cooling down.

If your phone is having trouble cooling down, take the case off and give it a chance to breathe.

Turn on Airplane Mode

If your phone still won’t cool down, turn on airplane/offline mode to shut down any Wi-Fi or Bluetooth connections that could be straining its processor. Or at the very least, turn off all the settings you don’t currently need — such as GPS, Wi-Fi, Bluetooth, etc.

If you’re in an area with poor signal, this could also be the issue as your phone will be working extra hard trying to find a signal. Turning on airplane mode will put it out of its misery for a while, and hopefully it will cool down.

Close All Apps

There could be too many apps and processes running in the background, causing your phone’s processor to burn out.

You’ll often be surprised at how many apps and browser windows you have open, as most phones don’t automatically close them when you return to the home screen.

Close down everything non-essential, even the camera app, and give your phone a much-needed break.

You can also use an antivirus app with device optimization tools to make sure unnecessary apps aren’t running in the background. For instance, TotalAV identifies apps that are draining your phone’s resources and saves you both CPU and battery life.

Update Your OS and All Your Apps

Bugs and vulnerabilities in your phone’s operating system (OS) or installed apps can cause it to overheat by putting too much pressure on your device’s processor.

Every time an app or OS releases an update it will be a better, more streamlined version that will most likely use fewer resources on your device. This means your phone should perform better and overheat less often.

Your phone will have a setting to allow automatic updates, but some mobile antivirus products, such as Norton, also include useful tools that alert you to apps that need updating or are using more battery than normal.

Reduce Screen Brightness

Higher screen brightness forces your phone to work harder, which creates more heat.

Try reducing your screen brightness, or turn on your phone’s auto-brightness setting (both Android and iPhone have this) which automatically adjusts your phone’s brightness to your surroundings — this will reduce the likelihood of your phone working too hard and overheating.

Turn on Battery Saver Mode

Reduce the stress on your battery immediately by turning on the in-built battery saver setting.

Check Your Charging Cable

Non-manufacturer-approved charging cables can sometimes cause more harm than good. If your phone is excessively overheating while charging, try using another charging cable to see if the problem persists. If it does — and if the overheating only occurs when charging — your charging port or battery may be the issue, so you should take your phone to a professional to get it checked out.

Also make sure you’re charging your phone on a hard, flat surface. Soft, insulating surfaces like a bed or couch make it harder for a phone to stay cool during the already heat-inducing process of charging.

Run a Malware Scan

If none of the above helps your phone cool down, there could be a malware issue burning out your processor.

The best way to check if there’s any malware on your device is to install a quality antivirus program. Most antiviruses are designed with PCs in mind first, but there are a lot of great mobile antivirus apps out there, too. Norton is my favorite, but there are other good options, including TotalAV.

Install the antivirus of your choice, and find out if there’s any malicious software eating away at your processing power. All of the top antivirus providers offer money-back guarantees so you can try them out risk free. And some (like Avira) also offer great free plans.

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Remove Junk Files

To put less strain on your phone’s processor and battery, you should also get rid of any junk files.

You can delete photos and files you don’t need and remove apps that you don’t use.

Some mobile antivirus apps like TotalAV include device cleaning tools that make it easy to delete junk and duplicate files.

Take It to a Professional

If you’ve determined that your phone isn’t overheating from malware, overuse, or a hot environment, there may be something mechanically wrong with it.

When phone usage or external factors are not the reasons for overheating, it’s possible that the battery or charging unit have malfunctioned.

Like all other phone parts, batteries can go bad too, and they can simply stop working properly when they reach the end of their functional life. If your phone’s battery is faulty, you just need to replace it with a new one and your phone won’t overheat anymore.

And if your charging unit is causing the problem, you either need to get a new charger or charging cable.

Either way, you’ll want to take your phone to a professional service technician to diagnose and fix it.

Prevent Overheating in the First Place

Excessive heat can permanently impair your phone. If your phone tends to overheat, it’s vital to pinpoint the cause, rectify it, and subsequently adopt measures to avert future overheating.

I recommend following the above tips even when your phone is working perfectly. Preventative maintenance can help you avoid common issues like overheating and more severe problems down the line.

Therefore, it’s important to consistently check your processor usage and shut down unnecessary apps, refrain from exposing your phone to sunlight, and be particularly vigilant in ensuring your phone is free from malware.

The best antivirus apps for mobile can make it much easier for you to maintain your phone’s health by preventing any malware from infecting your device as well as helping keep your phone’s performance optimized, with minimal input required from yourself. They all offer a range of competitively priced plans, and come with money-back guarantees so you can try them out without having to commit long-term.

Frequently Asked Questions

How do I stop my phone from getting hot?

To prevent your phone from getting hot, close unused apps, avoid direct sunlight, and remove the case to help dissipate heat. You can also lower screen brightness and turn off features like Bluetooth, GPS, and Wi-Fi when not in use to reduce battery consumption. Additionally, ensure your software and apps are up to date, as updates often include performance improvements and bug fixes. Restart your phone regularly to refresh the system and limit intensive activities like gaming or video streaming. Use airplane mode if your phone overheats when idle and check for malware that may run intensive processes in the background.

Should I be worried if my phone is hot?

Probably not. It’s normal for phones to get warm during intensive activities like gaming, video streaming, or charging. However, this warmth should not last long or become too uncomfortable to touch. If your phone frequently gets hot even when idle or during light use, it might indicate underlying problems such as software issues, malware, or hardware defects.

Prolonged overheating can damage your phone’s battery and internal components, leading to reduced performance and lifespan. In severe cases, it might cause the phone to shut down or even pose a safety risk. If your phone is hot, close unused apps, remove the case, lower screen brightness, and turn off unnecessary features. Place it in a cool, dry place to cool down. If overheating persists, contact the manufacturer or a professional technician to diagnose and fix any potential issues.

Why is my phone hot when charging?

Your phone may get hot while charging due to battery health and charger quality. An aging or damaged battery can generate excessive heat, as lithium-ion batteries degrade over time and may heat up more when charging. Additionally, using non-original or low-quality chargers and cables can cause inefficient power delivery, leading to increased heat generation. To mitigate this, consider replacing an old or damaged battery and always use the charger and cable provided by the manufacturer or high-quality third-party options. These steps can help ensure efficient charging and reduce the risk of overheating.

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About the Author
Katarina Glamoslija
Katarina Glamoslija
Lead Cybersecurity Editor

About the Author

Katarina Glamoslija is Lead Cybersecurity Editor at SafetyDetectives. She has more than a decade of experience researching, testing, and reviewing cybersecurity products and investigating best practices for online safety and data protection. Before joining SafetyDetectives, she led several tech websites, including one about antiviruses and another about VPNs. She also worked as a freelance writer and editor for tech, medical, and business publications. When she’s not a “Safety Detective”, she can be found traveling (and writing about it on her small travel blog), playing with her cats, and binge-watching crime dramas.

Leave a Comment

2 Comments
Samrat Rajput
Samrat Rajput
July 11, 2024
July 11, 2024
"Insightful article! It's good to know that using the correct charger and avoiding heavy usage while charging can prevent overheating. Thanks for the tips!"
Reply
1
Anne
Anne
June 29, 2024
June 29, 2024
My phone still got hot on airplane mode!

Has happened twice in past year. Could it be because of an update to OS?
Reply
1