Safety Detectives: Please share your company background, how you got started, and your mission.
KDG: KDG was founded in 2001 by Kyle David, now president and CEO of the company. Our mission is to help our clients further their own unique business missions through business process consulting, technology management, user experience expertise, and custom software development. We don’t just answer support phone calls or write code; we strive to be your partner in every sense of the word by creating solutions in the owner mindset. Our clients include Fortune 500 companies, leading Division I universities, and internationally renowned manufacturers.
SD: What is the main service your company offers?
KDG: We are a full-service company, offering services to help businesses in every area of their organization. Our services include cybersecurity management and IT support, custom software development, mobile app development, UX design, digital marketing, Zoho development, accounting services, and business planning and strategy. A majority of our clients typically start with a single need, like IT support or Zoho development, but then expand into the other services.
SD: What is something unique that helps you stay ahead of your competition?
KDG: Through our transparent communication, dedication to staying ahead of the curve, and our honest customer feedback system (2,000+ reviews updated in real-time on our website), we have gained a large amount of trust among our clients. Clients turn to us to do more than develop code but to fully analyze their business and help them figure out their next steps. This trust has been recognized across the industry, leading us to become a premier partner with Zoho, a Microsoft partner, and a Google Cloud partner. We believe this transparency, honesty, and trust have set us apart from the competition.
SD: What do you think are the worst cyberthreats today?
KDG: The worst cyberthreats today are the insider threats that most often start as accidents before snowballing into something much larger. For example, an employee falling for a phishing email, sharing a password, or failing to update a piece of software. These mistakes are more prevalent now than ever due to our new work-from-home normal. Employees may be connecting to public wifi, using personal devices for professional business, or leaving their devices unattended. While these may seem like small, simple mistakes, IBM has reported that 75% of security breaches are the result of insider data threats from employees. Businesses need to take a look at their policies, provide employees with devices, create update schedules, and conduct regular audits of their network to see what people and devices have access that probably shouldn’t.