Safety Detectives: Tell us how you started in the data recovery business and the mission of your company.
Aesonlabs: We were just a couple of guys fixing laptops and computers in the local market. This was back in the early 2000s. We were in a small, cramped area, and over time we started noticing that the job requests from our clients were slowly shifting away from just repairing computers and making them work faster to retrieving data. It was at this point that we started considering data recovery as a viable service we could build a completely new business upon. Once we decided on going in that direction, data recovery became our main focus. Now, just twenty years later, we have become one of the best-qualified data recovery companies in all of North America.
SD: Describe the main service provided by your company.
Aesonlabs: Our business is built around two different departments that specialize in conventional data recovery. This includes the recovery of files from a hard drive, a massive cloud server, or even magnetic tapes. We also offer forensic audio services that are mostly for the legal sector. That includes such services as audio restoration, authentication, and spectral analysis. You know, really specialized stuff for specific applications that you can’t just get anywhere.
SD: What is something unique about your services that sets you apart from your competitors?
Aesonlabs: That’s a simple question to answer. We pride ourselves on taking on cases that no one else can complete. This means, if a client has been to a data recovery specialist who could not recover the lost or damaged data, we will take on that job. This could be clients with severely scratched hard drive platters or misalignment. These are the jobs we relish most as they are challenging and force us to pull out all the tricks we have at our disposal to rectify. What also sets us apart from all others in this industry is that we do not give up. That means when we take on a data recovery job, we don’t stop until the data is recovered. Sure, that may mean the turnaround time could be as long as a year – which has happened – but because we know how important data is to a user, we will work at it from all angles to recover that information for a client. We will quite literally use all existing strategies to finish the job. What is interesting about our approach is that the technology and tools we use are readily available to everyone, including our competitors. What we have found is that it doesn’t matter what type of tools you use, what puts you head and shoulders above everyone else is how you work those tools. That is where we are.
SD: In your view, what are the most dangerous cyber threats today?
Aesonlabs: Without a doubt, ransomware is the worst cyber plague taking over the world at this moment. It has escalated to the level where there is one ransomware attack or infection taking place every eleven seconds. These attacks are primarily targeting businesses and companies so they may not appear to be such a threat to the average computer user. However, it is out there and it will infect a computer that you may not own but have an indirect connection to in some way. For example, the main computer at a place you are employed or that of a business of a friend of yours. We’re talking about one attack or infection every eleven seconds. That’s not minutes, hours, or days. We are talking seconds and that is an indication of how serious ransomware has become.
With such serious cyber threats as ransomware, it is more important now to take preventative measures to protect your sensitive data. However, should your data become compromised, or lost in some way, it should be comforting to know that there are options available to you to recover whatever you have lost.