How to Remove Gstatic Virus in 2024: 3 Easy Steps

Sam Boyd
Sam Boyd Chief Editor
Fact-checked by Katarina Glamoslija
Sam Boyd Sam Boyd Chief Editor
Fact-checked by Katarina Glamoslija

Short on time? Here’s how to protect yourself from Gstatic virus in 2024:

  • Preliminary Step. Check if Gstatic URL Is Authentic. If the Gstatic URL you’re seeing isn’t on our list of secure domain names, it could be malware.
  • 1. Run a Full Scan on Your Device. Use a quality antivirus such as Norton to scan your whole system.
  • 2. Remove Unsafe Files. Once your scan is complete, remove any flagged files from your device.
  • 3. Avoid Further Infections. To keep yourself safe from infections and unsafe sites in future, choose a reliable internet security suite. Norton is the best on the market, but there are other options. Even with an antivirus installed, you need to exercise some basic precautions.

Gstatic isn’t a virus, and you shouldn’t remove it. Gstatic is a genuine Google service that hosts static content on the web, such as JavaScript, images, and CSS — Google caches this static content using the gstatic domain name in order to deliver content with shorter load times.

If you’re seeing gstatic.com in your address bar, it’s because you’re looking at content that is hosted by Google. It is possible to block Gstatic using a secure firewall (such as Norton’s firewall), but there’s no reason to — you may experience slowdown, incomplete image loading, and other bugs while browsing the internet if you’re blocking Gstatic domains.

However, because Gstatic is a legitimate domain, some hackers may use fake Gstatic sites to install malware on user devices. If your device is acting strangely (issuing lots of pop-ups, running slowly, or redirecting your searches to unwanted websites), you may have a browser hijacker or another malware file running on your system, and you’ll need to remove it using a quality antivirus.

Threat name Gstatic
Threat type Not a threat, but any type of malware can masquerade as Gstatic
Devices affected Windows, Mac, iOS, Android
Sources Software bundles, extensions, free downloads
Symptoms System slowdown, ads and popups, browser setting changes, security setting changes
Damage Financial loss, further malware downloads, data theft

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Preliminary Step: Check if Gstatic URL Is Authentic

Most instances of Gstatic that you see online are completely safe. But if you’re on a Gstatic page that is asking for personal information, asks you to download files, or clutters your screen with pop-ups, ads, or notifications, it’s probably a malicious site.

A good way of knowing whether Gstatic is genuine is to check the URL. Here’s a list of genuine Gstatic domains registered to Google:

  • maps.gstatic.com
  • fonts.gstatic.com
  • metric.gstatic.com
  • csi.gstatic.com
  • ssl.gstatic.com
  • mail.gstatic.com
  • connectivity.gstatic.com
  • accounts.gstatic.com

If the domain in question isn’t listed above, and the page you’re on looks suspicious, then you’re probably looking at an unsafe website. Some unsafe sites host exploit kits, which are web-based hacking tools that can install malware on your system. Others are just looking to steal your personal information.

If you think you’re on a malicious site, close your browser and scan your computer with a secure antivirus (Norton is the best).

Step 1. Scan Your Device With Antivirus Software

Gstatic isn’t malware — but you could have downloaded malware files from an unsafe site pretending to be Gstatic. If your computer is running poorly, giving you lots of pop-ups, or you have new bookmarks, desktop icons, or strange programs running on startup, you may have malware.

First, unplug any USB storage devices from your USB ports — if you’ve accidentally installed malware on your PC, then it can replicate itself onto external devices.

When this is done, initiate a full disk scan using your chosen antivirus. The full disk scan can take quite a while, but you should wait until it’s finished in case there’s malware on your computer that you don’t know about.

Step 1. Scan Your Device With Antivirus Software

Important note: If you see malware appear in the infected file list, you should continue scanning. Don’t cancel the scan early because there may be other malware on your computer.

Some virus scanners can slow down your PC during a full disk scan, but others (like Bitdefender) use cloud-based scanning that can run without any slowdown. If you’re busy and don’t want any distractions, you can schedule a scan for when you’re not using your computer.

When the virus scan is completed, you can move on to Step 2.

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Step 2. Remove Any Infected Files

Note: If malware is quarantined by your antivirus, you must follow this step. If no malware appeared, skip to Step 3.

Now that the malware scan is finished, you must carefully go through each file in your antivirus’s quarantine. Some flagged files may be false positives (safe files that your antivirus accidentally flags as malware). If there are any false positives, whitelist each of them before restarting your computer. If you’re not sure if a file is a false positive or not, take a screenshot of your quarantine list and send it to your antivirus customer support team.

Step 2. Remove Any Infected Files

When the quarantine list is empty, you need to restart your computer to stop dangerous files from running in your system’s memory. Then, run a second full disk scan (which should complete more quickly than the first). When the second full disk scan is finished, your quarantine list should be empty. If it’s not, you need to repeat steps 1 and 2 until you no longer see any malware. You can now move on to Step 3.

Step 2. Remove Any Infected Files

Step 3. Keep Your Device Protected Against Dangerous Malware

Finally, you have to know how to protect yourself in the future. Whether a malicious Gstatic imitator installed malware on your PC or not, it’s important you stay protected from dangerous malware and unsafe websites in 2024. Cybercriminals are constantly developing new threats, and while you may be safe today, you never know what kind of cyber threats you could face tomorrow. Here are 4 ways to prevent future attacks.

  • Keep Your OS, Software, and Drivers Up-To-Date: When developers find security vulnerabilities in their software, they issue fixes to prevent hackers from exploiting them. If there’s outdated software on your computer, you won’t be protected without these latest fixes. It’s really important you keep your device up-to-date. In most apps, you can navigate to the settings menu to check for updates.
  • Don’t Download Suspicious Files: It’s crucial you don’t download suspicious files — including freeware and pirated files — from untrustworthy websites. Such content is usually packed with malware that can damage your PC. You should always be careful, but luckily most antiviruses come with tools that block dangerous sites and check downloads for harmful files.
  • Secure Your Wireless Network and IoT Devices: Another way to stay safe from potential threats is to ensure your wireless network and Internet of Things (IoT) devices are fully secured. Hackers can easily infiltrate unsecured networks and use them to spread malware or take control of your computer/home systems remotely. Protect your network and all of your devices with strong passwords — you can use a good password manager like 1Password to create and store unlimited unique passwords.
  • Download a Secure Antivirus Program: In addition to exercising common sense, you need to use an antivirus if you want to avoid fake Gstatic sites and other threats. A good program like Norton will block dangerous sites, quarantine any threats that make it onto your device, and provide a range of other useful features.

3 Best Antivirus Programs for Removing Gstatic Virus

Quick summary of the best antiviruses for removing Gstatic virus:

🥇 1. Norton 360 — Best antivirus for removing fake Gstatic viruses + tons of features.
🥈 2. Bitdefender — Lightweight cloud-based antivirus that removes Gstatic imposters.
🥉 3. TotalAV — Intuitive UI makes it the best virus removal option for beginners.

Frequently Asked Questions

What is Gstatic?

Gstatic is a genuine domain used by Google that hosts images, CSS, and javascript code to reduce bandwidth usage online.

Gstatic isn’t a virus and will not damage your PC in any way. It’s completely normal to see the Gstatic URL while loading a web page. It means Google is processing the content on the page.

However, if you begin to see harmful pop-ups from a site claiming to be Gstatic, it could mean your PC has been infected with malware. If so, you need to take steps to deal with the damage. It’s advisable to conduct a full system scan using a robust antivirus scanner, like Norton, to eliminate any threats.

Can I block gstatic.com?

You have the ability to block any website on the internet, gstatic.com included, by accessing your firewall settings and turning off connections for a particular website — but blocking Gstatic is not recommended.

If you are having problems with your computer, then chances are they’re not caused by Gstatic. When in doubt, it’s always a good idea to run a full system scan with a secure antivirus to find out if you have any threats harming your PC.

How to remove Gstatic virus?

Gstatic is a standard aspect of Google’s website processes and isn’t removable. If Gstatic triggers an antivirus alert, ensure it’s from a genuine Gstatic source, validate its authenticity, and classify it as a false positive. A counterfeit Gstatic variant causing computer issues would be the exception to this.

This is recognizable by abnormal slowdown or pop-ups — you should only see Gstatic as a domain name when you are loading static images and other content online. If you’re getting unusual pop-ups from Gstatic, you should run a full disk scan of your computer and send a picture of your virus logs to your antivirus’s customer support team. They will be able to confirm if the Gstatic virus appearing in your quarantined malware list is malicious or not.

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About the Author
Sam Boyd
Sam Boyd
Chief Editor

About the Author

Sam Boyd is a Chief Editor at SafetyDetectives, specializing in antiviruses and password managers. He has years of experience writing, reviewing, editing, and optimizing blog articles, and he has researched and tested hundreds of cybersecurity products since joining the SafetyDetectives team. When he isn’t exploring the latest cybersecurity products, he enjoys chilling out with video games, watching sports, and exploring new parts of the world with his family.

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