How to Get Rid of the "Congratulations You Won" Virus

Manual Thomas
Manual Thomas Writer
Updated on: April 30, 2024
Fact Checked by Kate Davidson
Manual Thomas Manual Thomas
Updated on: April 30, 2024 Writer

Short on time? Here’s how to protect against malicious “Congratulations You Won” pop-ups in 2024:

  1. Uninstall Suspicious Programs. Check your installed programs or applications list. Remove any apps that you don’t remember installing or that don’t seem trustworthy.
  2. Remove Suspicious Browser Extensions and Reset Your Browser Settings. Check for and remove any suspicious extensions and make sure that your browser is reset to its default settings.
  3. Scan Your Device and Remove Detected Threats. Use a reliable antivirus like Norton to run a full system scan on your device. Once the scan is completed, follow the antivirus prompts to eliminate all detected threats from your device. It’s crucial to clean these up immediately to minimize any potential harm.
  4. Stay Safe From Malware in 2024. For continued protection against future threats, I recommend Norton. Its standout features include effective malware detection, real-time protection, anti-phishing defenses, and an unlimited-data VPN. All Norton’s plans come with a generous 60-day money-back guarantee.

The “Congratulations You Won” pop-up is a notorious internet scam that has affected countless users. This deceptive tactic tempts people with attractive prizes to trick them into sharing their personal information or unknowingly downloading malicious software onto their devices. If you’ve been seeing these pop-ups frequently, it’s likely that your device has been infected with malware.

The silver lining is that there are effective ways to detect and remove this virus from your device. No matter what device you’re using, I’ll provide step-by-step instructions on how to remove the “Congratulations You Won” virus.

The most efficient way to remove such malware is by using a comprehensive antivirus suite like Norton. It’s our top antivirus for 2024 and is highly recommended for this task and for staying safe from any future online threats. Norton’s plans begin at an affordable $29.99 / year*, and you can try it risk-free with its 60-day money-back guarantee.


How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

The steps you need to take to remove the “Congratulations You Won” pop-up virus will vary depending on the device you’re using. Here’s how to do it:

Step 1. Remove the Virus From Your Device

For iPad and iPhone Users

Remove the virus from your browser.

  1. Head to your iPhone Settings and select the browser you use.
  2. Tap on Clear History and Website Data and follow the instructions.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

If you’re still seeing the pop-ups after doing this, you can try manually blocking JavaScript on Safari. To do this:

  1. Go to iPhone Settings, find Safari, and select it.
  2. Tap on Advanced at the bottom of the screen and toggle the JavaScript slider to OFF. This will stop Safari from loading any third-party malicious code.

For Android Users

Remove the unwanted app.

  1. Navigate to your Android device’s Settings and scroll down to the Apps section.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Tap on it and then select Manage Apps.
  2. Look for any suspicious apps and click on Uninstall to remove them.

Remove the virus from your browser.

  1. Go to your Android device’s Settings and select Apps.
  2. Find your browser and tap on it.
  3. Choose the Force Stop option and then Clear Data. This will remove the virus from your Android device’s browser.

For Mac Users

Terminate the unwanted application processes.

  1. Go to Finder and select Applications.
  2. Go to the Utilities folder.
  3. Open the Activity Monitor by double-clicking on it.
  4. Locate the virus and click on the X icon to stop the process.
  5. Confirm the operation by selecting Force Quit.

Wipe the infection from your device.

  1. Click on Applications in the Finder menu.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Look for the suspicious program and drag it to the Bin.
  2. Right click on the Bin and select Empty Bin.

Ensure that the virus has been completely removed.

  1. Click on the Apple menu logo and select System Preferences.
  2. Choose Users & Groups and click on the Login Items tab to view all applications that automatically start when you log in.
  3. Select the virus from the list and click the minus icon to stop it from running.

For Windows Users

  1. Go to Programs and Features in your Control Panel.
  2. Find the malicious program and uninstall it. The malicious program may have a different name on your computer. Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that looks untrustworthy.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Follow the on-screen instructions to remove the program.

Step 2. Remove the Virus From Your Browser

To get rid of browser hijackers, you need to fully remove them from your web browser. Sometimes, the unwanted program might not show up on the list of installed apps or may not be fully removed when you uninstall it. To stay safe, it’s best to reset your browser to its default settings.

For Safari Users

  1. Click on Safari at the top and choose Preferences.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Select the General tab and make sure that the Homepage field displays the webpage you want to see when you open Safari.
  2. Go to the Extensions panel on the right side and remove any extensions that you don’t want.
  3. Click on Notifications in the Websites panel and uncheck the box saying Allow websites to ask for permission to send notifications.
  4. In the Privacy tab, select Manage Website Data and click Remove All.
  5. Finally, return to the Safari home screen, select the Develop dropdown menu, and click Empty Caches.

For Chrome Users

  1. To change your Chrome browser settings, find the 3 dots in the top-right corner and click on them.
  2. Then choose Settings.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Look for Reset settings and click on it.
  2. Finally, select Restore settings to their original defaults and click Reset Settings to confirm.

For Mozilla Firefox Users

  1. Click on the 3 horizontal lines in the upper right corner.
  2. Select Help from the dropdown menu.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Choose More troubleshooting information.
  2. Look for the option to Refresh Firefox on the right side and click on it.
  3. Click on the Refresh Firefox button again to confirm the action.

Step 3. Run a Full System Scan With Your Antivirus

The “Congratulations You Won” pop-ups have now been removed from your device. However, it’s important to note that while you may have manually removed that particular threat, there’s still a possibility of other malware infections that could be present on your computer, especially if you’ve clicked on a suspicious link or pop-up.

That’s why it’s vital to choose a reliable antivirus to protect your device. After downloading your antivirus, you can run a full system scan to ensure your device is completely malware-free. Here’s how:

  1. Open your antivirus (I recommend using Norton).
  2. Run a full system scan. The full-disk scan can take from 1–3 hours, as your antivirus software will analyze every file and process on your device. So I recommend that you schedule it for a time when you won’t be using your computer or when it’s convenient for you.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-By-Step Guide)

  1. Let your antivirus remove any malware it finds on your device — this can include rootkits, spyware, and worms that can often run undetected, and that might be associated with the “Congratulations You Won” virus.

3 Best Antivirus Programs for Protecting Against the “Congratulations You Won” Virus in 2024

Quick summary of the best antiviruses for protecting against the “Congratulations You Won” virus:

  • 🥇 1. Norton — Best overall antivirus for removing the “Congratulations You Won” virus quickly in 2024.
  • 🥈 2. Bitdefender — Lightweight option for removing viruses and keeping your system safe and secure.
  • 🥉 3. TotalAV — Intuitive antivirus suite with solid extra features (great for beginners).

What Is the “Congratulations You Won” Virus?

The “Congratulations You Won” virus is a common internet scam, which targets unsuspecting internet users with deceptive pop-up ads promising big prizes and coupons. The primary goal of this scam is to lure people in with the promise of these exciting rewards, only to exploit them for profit.

These pop-up ads usually result from a virus that has infected your device, often hidden within free apps downloaded from sketchy websites or sometimes even within authorized apps used for playing or streaming music. The virus uses WebView to hide the URL, and any warnings that might appear when visiting a scammy website, making it harder for users to recognize the threat.

This virus isn’t just annoying — falling for these types of scams can be extremely harmful. If you click on the pop-up, you’ll be redirected to a page where you’re required to submit personal details such as your name, email, phone number, and credit card data. Having this information, scammers can access your email, important accounts, or even use your credit card to make unauthorized purchases or perform malicious activities.

What Can the “Congratulations You Won” Virus Do to Your System?

The “Congratulations You Won” virus seems like a harmless pop-up ad promising exciting rewards, but it can cause significant harm to your device and personal data. Here’s what it can do:

  • Display deceptive ads. The virus can manipulate your device to display misleading ads and false reward claims, disrupting your browsing experience.
  • Personal data theft. The scam poses a risk to your personal data and sensitive information. It can trick you into providing your personal details, including your name, email address, phone number, and even credit card information.
  • Device performance. The virus can slow down your device and cause it to malfunction.
  • Browser settings. The virus can change your browser settings without your knowledge, causing web pages to glitch and links to constantly redirect you to different websites.
  • Intrusive pop-ups. The virus can cause pop-ups to keep emerging, offering fake software or updates.
  • Malware installation. The virus can lead to the installation of other malicious software on your device, further compromising your security.

How Does the “Congratulations You Won” Virus Get Onto Your Device?

The “Congratulations You Won” virus can infiltrate your device in several ways. Here are some of the most common methods:

  • Downloading shady apps. The virus often comes bundled with free shady apps that you might download from unreliable websites. These apps use WebView to hide the URL and warnings that appear when you visit a scammy website.
  • Visiting malicious websites. If you browse to a malicious website, you might be exposed to these types of scams. The pop-up ads may appear as a result of adware on your device or cookies from malicious websites you’ve visited.
  • Clicking on suspicious ads or links. Clicking on suspicious ads or links can lead to the installation of this virus. The links might redirect you to websites that host the virus.

Best Ways to Prevent Pop-Up Viruses From Getting Onto Your System

Ensuring the security of your device entails protecting it against threats — like the insidious “Congratulations You Won” virus and other intrusive pop-ups. Here are some useful tips to help you stay protected:

  • Install a reliable antivirus. A good antivirus can detect and eliminate potential threats before they can cause harm, and regularly updating your antivirus ensures that it can effectively combat the latest threats.
  • Avoid clicking on suspicious links or attachments. Be cautious when dealing with unfamiliar emails or messages. If a link or attachment seems suspicious, it’s best not to click on it.
  • Regularly update your operating system and apps. Keeping your operating system and apps updated can help protect your device. Updates often include security patches that fix vulnerabilities, making it harder for viruses to infiltrate your system.
  • Only download apps from trusted sources. Downloading apps from unofficial sources can expose your device to viruses. Stick to trusted platforms like the Google Play Store or Apple App Store.
  • Enable Google Play Protect. For Android users, enabling Google Play Protect can help safeguard your device. This feature scans your device for security threats and helps remove problematic apps.
  • Be wary of app permissions. Be cautious when granting permissions to apps. If an app requests access to sensitive information or features it doesn’t need, it could be a sign that it’s malicious.
  • Block notifications from suspicious websites. If you’re receiving pop-up notifications from a specific website, you can disable them in your browser.

Frequently Asked Questions

What should I do if I’ve provided my personal information to the “Congratulations You Won” scam?

You should immediately change your passwords for any accounts associated with the information you’ve provided. This includes email accounts, bank accounts, and any other online services.

You should then monitor your accounts for any suspicious activity. If you notice anything unusual, contact your bank or service provider immediately. To stay safe going forward, you should download a reliable antivirus program such as Norton or Bitdefender. In my tests, these programs were very effective at detecting and removing various types of malware, including “Congratulations You Won.”

Why am I seeing “Congratulations You Won” pop-up ads?

If you’re seeing “Congratulations You Won” pop-ups, it’s likely your device is infected with malware. This type of malware often sneaks into your system through spam emails, freeware, or infected sites.

The virus can generate intrusive pop-up ads and can even redirect your web searches to different websites without your consent, so it’s important to get rid of it. I recommend using a reliable antivirus like Norton to do so.

How to get rid of the “Congratulations You Won” pop-up virus on your device?

To get rid of the “Congratulations you won” pop-up virus, start by checking for suspicious apps and browser extensions and removing them. Then, reset your browser settings to default. You can follow my instructions above to see how.

I also recommend downloading and installing a reliable antivirus program like Norton and running a full system scan to ensure that you’ve detected and removed all the malware causing the pop-ups.

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About the Author
Manual Thomas
Updated on: April 30, 2024

About the Author

Manual Thomas is a writer at SafetyDetectives. He is a cybersecurity enthusiast and software engineer who has been in the industry for over 5 years, specializing in analyzing the latest developments in online security, such as new threats and best practices for remaining secure online. Manual is also a passionate gamer, linguist, and traveler who always looks for new and intriguing places to visit.