How to Remove the "Congratulations You Won" PUP in 2026

Manual Thomas
Manual Thomas Writer
Published on: August 16, 2023
Fact-checked by Kate Davidson
Updated 4 times since publishing
Manual Thomas Manual Thomas Writer
Published on: August 16, 2023 Updated 4 times since publishing
Fact-checked by Kate Davidson

Short on time? Here’s how to protect against malicious “Congratulations You Won” pop-ups in 2026:

  • Preliminary Step. Uninstall Suspicious Programs and Reset Your Browser Settings. Check your installed programs or applications list. Remove any apps that you don’t remember installing or that don’t seem trustworthy. Check for and remove any suspicious extensions and make sure that your browser is reset to its default settings.
  • 1. Scan Your Device. Use a reliable antivirus like Norton to run a full system scan on your device.
  • 2. Remove Detected Threats. Once the scan is completed, follow the antivirus prompts to eliminate all detected threats from your device. It’s crucial to clean these up immediately to minimize any potential harm.
  • 3. Stay Safe From Malware in 2026. For continued protection against future threats, I recommend Norton. Its standout features include effective malware detection, real-time protection, anti-phishing defenses, and an unlimited-data VPN. All Norton’s plans come with a generous 60-day money-back guarantee.

The “Congratulations You Won” pop-up is a notorious internet scam that has affected countless users. This deceptive tactic tempts you with attractive prizes to trick you into sharing your personal information or unknowingly downloading malicious software onto your devices. If you’ve been seeing these pop-ups frequently, it’s likely that your device has been infected with malware.

The silver lining is that there are effective ways to detect and remove this piece of malware from your device. No matter what device you’re using, I’ll provide step-by-step instructions on how to remove the “Congratulations You Won” PUP.

The most effective way to remove such malware is by using a comprehensive antivirus suite like Norton. It’s our top antivirus for 2026 and is highly recommended for this task and for staying safe from any future online threats.

Threat name “Congratulations You Won” Virus
Threat type Adware, Potentially Unwanted Program (PUP), Browser Hijacker
Devices affected Windows, Mac, iOS, Android
Sources Malicious advertisements, phishing emails, SMS with malicious links, infected websites, software bundling with legitimate downloads
Symptoms Frequent pop-up ads claiming you’ve won a prize, unwanted redirects to suspicious websites, new toolbars or extensions added to your browser without your consent, slower device performance, increased data usage
Damage Potential installation of additional malware, risk of financial loss due to phishing or scams, data theft through malicious forms or fake surveys, device slowdown due to resource-intensive ads, compromised personal information if sensitive data is entered on fraudulent sites

TRY NORTON

How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)

The steps you need to take to remove the “Congratulations You Won” pop-up will vary depending on the device you’re using. Here’s how to do it:

Preliminary Step 1. Remove the Virus From Your Device

For iPad and iPhone Users

Remove the virus from your browser by following these steps:

  1. Head to your iPhone Settings and select the browser you use.
  2. Tap on Clear History and Website Data and follow the instructions.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)

If you’re still seeing the pop-ups after doing this, you can try manually blocking JavaScript on Safari. To do this:

  1. Go to iPhone Settings, find Safari, and select it.
  2. Tap on Advanced at the bottom of the screen and toggle the JavaScript slider to OFF. This will stop Safari from loading any third-party malicious code.

For Android Users

Remove the unwanted app on your Android phone by following these steps:

  1. Navigate to your Android device’s Settings, scroll down to the Apps section, and tap on it. Norton
  2. Look for any suspicious apps and click on Uninstall to remove them. Norton

For Mac Users

Terminate the unwanted application processes. Here’s how:

  1. Go to Finder and select Applications.
  2. Go to the Utilities folder.
  3. Open the Activity Monitor by double-clicking on it.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  4. Locate the virus and click on the X icon to stop the process.
  5. Confirm the operation by selecting Force Quit.

Then, wipe the infection from your device:

  1. Click on Finder. By default, it’s located on the left side of the Mac’s dock. Norton
  2. Look for the suspicious program and drag it to the Bin.
  3. Right-click on the Bin and select Empty Bin.

Finally, ensure that the virus has been completely removed:

  1. Click on the Apple menu logo and select System Preferences.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  2. Choose Users & Groups.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  3. Click on the Login Items tab to view all applications that automatically start when you log in. Select the virus from the list and click the minus icon to stop it from running.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)

For Windows Users

  1. Press the Start icon at the bottom of your screen. Norton
  2. Type “programs” in the search bar at the top of the Start Menu. Look for Add or remove programs in the list and click on it. Norton
  3. Scroll through the list to find the malicious program, then click on the 3 dots next to it and select Uninstall. The malicious program may have a different name on your computer. Look out for any suspicious program that could be behind the issue – anything you don’t remember downloading or that looks untrustworthy. Norton
  4. Follow the on-screen instructions to remove the program.

Preliminary Step 2. Remove the Virus From Your Browser

To get rid of browser hijackers, you need to fully remove them from your web browser. Sometimes, the unwanted program might not show up on the list of installed apps or may not be fully removed when you uninstall it. To stay safe, it’s best to reset your browser to its default settings.

For Android Users

  1. Go to your Android device’s Settings and select Apps.
  2. Find your browser and tap on it.
  3. Choose the Force Stop option and then Clear Data. This will remove the virus from your Android device’s browser.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)

For Safari Users

  1. Click on Safari at the top and choose Preferences.

How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)

  1. Select the General tab and make sure that the Homepage field displays the webpage you want to see when you open Safari.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  2. Go to the Extensions panel on the right side and remove any extensions that you don’t want.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  3. Click on Notifications in the Websites panel and uncheck the box saying Allow websites to ask for permission to send notifications.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  4. In the Privacy tab, select Manage Website Data and click Remove All.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)
  5. Finally, return to the Safari home screen, select the Develop dropdown menu, and click Empty Caches.How to Remove the “Congratulations You Won” Virus From Your Device (Step-by-Step Guide)

For Chrome Users

  1. To change your Chrome browser settings, find the 3 dots in the top-right corner and click on them.
  2. Then choose Settings.
  3. Look for Reset settings and click on it. Norton
  4. Finally, select Restore settings to their original defaults and click Reset Settings to confirm. Norton

For Mozilla Firefox Users

  1. Click on the 3 horizontal lines in the upper right corner.
  2. Select Help from the dropdown menu.
  3. Choose More troubleshooting information. Norton
  4. Look for the option to Refresh Firefox on the right side and click on it.
  5. Click on the Refresh Firefox button again to confirm the action. Norton

Step 1. Run a Full System Scan With Your Antivirus

The “Congratulations You Won” pop-ups have now been removed from your device. However, it’s important to note that while you may have manually removed that particular threat, there’s still a possibility that other malware infections are present on your computer, especially if you’ve clicked on a suspicious link or pop-up.

That’s why it’s vital to choose a reliable antivirus to protect your device. After downloading your antivirus, you can run a full system scan to ensure your device is completely malware-free. Here’s how:

  1. Open your antivirus (I recommend using Norton).
  2. Run a full system scan. The full-disk scan can take from 1 to 3 hours, as your antivirus software will analyze every file and process on your device. So I recommend that you schedule it for a time when you won’t be using your computer or when it’s convenient for you.
Norton

Step 2. Remove Any Malware Your Antivirus Finds

Once your antivirus has finished scanning your device, it will have identified and quarantined any compromised files it has found and will show you the quarantine list. From here, advanced users might want to check for any false positives, but most users are best to just let the antivirus do its job and delete everything in the list.

Norton

When you’ve removed the malware, it’s a good idea to restart your computer and run another scan, just to make completely sure that your device is absolutely malware-free. Now you can move onto Step 3.

Step 3. Keep Your Device From Getting Re-Infected With the “Congratulation You Won” Virus

After you got rid of the PUP, you’ll want to ensure your device doesn’t get reinfected with this or similar malware. Here’s how:

  • Install a Reliable Antivirus: A good antivirus like Norton can detect and eliminate potential threats before they can cause harm, and regularly updating your antivirus ensures that it can effectively combat the latest threats.
  • Avoid Clicking on Suspicious Links or Attachments: Be cautious when dealing with unfamiliar emails or messages. If a link or attachment seems suspicious, it’s best not to click on it.
  • Regularly Update Your Operating System and Apps: Keeping your operating system and apps updated can help protect your device. Updates often include security patches that fix vulnerabilities, making it harder for viruses to infiltrate your system.
  • Only Download Apps From Trusted Sources: Downloading apps from unofficial sources can expose your device to viruses. Stick to trusted platforms like the Google Play Store or Apple App Store.
  • Enable Google Play Protect: For Android users, enabling Google Play Protect can help safeguard your device. This feature scans your device for security threats and helps remove problematic apps.
  • Be Wary of App Permissions: Be cautious when granting permissions to apps. If an app requests access to sensitive information or features it doesn’t need, it could be a sign that it’s malicious.
  • Block Notifications From Suspicious Websites: If you’re receiving pop-up notifications from a specific website, you can disable them in your browser.

Quick Summary of the Best Antiviruses for Removing the “Congratulations You Won” Virus in 2026

Editor’s Choice
Norton
Best antivirus for removing the “Congratulations You Won” virus with great extra features.
Most of our readers choose Norton
Bitdefender
Lightweight option for removing viruses and staying secure, with good system tools.
TotalAV
User-friendly antivirus with great extras like a password manager and a VPN.

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Best Antiviruses for Removing “Congratulation You Won” Virus in 2026 — Final Score:

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2
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About the Author
Manual Thomas
Published on: August 16, 2023

About the Author

Manual Thomas is a former writer at SafetyDetectives. He is a cybersecurity enthusiast and software engineer who has been in the industry for over 5 years, specializing in analyzing the latest developments in online security, such as new threats and best practices for remaining secure online. Manual is also a passionate gamer, linguist, and traveler who always looks for new and intriguing places to visit.