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How to Cancel Avast Subscription (& Get a Refund) in 2022

Ben Martens Ben Martens

Short on time? Here’s how to cancel your Avast subscription and get a refund in 2022:

  1. Cancel your Avast subscription — Go to id.avast.com, log in, and choose the options to unsubscribe. Then go to your order history to request a refund.
  2. Uninstall Avast — Find the Avast app in your device’s settings and click on Uninstall to remove it.
  3. Try an alternative antivirus program — I’ve included 3 alternatives that all provide excellent malware protection and a full suite of web security tools. I think Norton 360 is the best Avast alternative in 2022.

Canceling your Avast subscription and getting a refund is pretty easy in 2022. You may not know this, but Avast was implicated in a data theft scandal fairly recently, so I definitely encourage you to uninstall it from your device and get a more trustworthy antivirus ASAP.

I downloaded Avast to my Windows, macOS, Android, and iOS devices so that I could give clear instructions to users looking for a step-by-step tutorial on how to cancel Avast, get a refund, and uninstall it. I also made sure that Avast’s 30-day money-back guarantee is legitimate, and I included tips to help you get your money back.

Of course, antivirus software is a necessary protection in 2022, so I’ve also broken down my top 3 Avast alternatives to help you pick a new antivirus program that suits your needs (Norton is my favorite).

Note: If you just want to disable Avast without uninstalling it from your Windows or Mac computer, click here.

RISK-FREE FOR 60 DAYS — TRY NORTON NOW

How to Cancel Your Avast Subscription (Step-by-Step Guide)

💰 Avast’s Refund & Money-Back Guarantee Policy: Avast offers a trustworthy 30-day money-back guarantee with all of its paid plans. You can also try Avast with a 30-day free trial. I requested a refund and had my money back in my account within 24 hours.

Here’s how to cancel Avast on your PC, Mac, iPhone, iPad, or Android device

How to Cancel Your Avast Subscription on Your Windows or Mac Computer

  1. Go to id.avast.com and log in.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Go to My Subscriptions.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Find the plan you’re canceling and click Unsubscribe.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

Avast has a 30-day money-back guarantee — here’s how to get your refund:

  1. Go back to your id.avast.com home page and select Order history.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Select Request a refund.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Avast forces you to chat with a support agent to confirm your refund request.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. You will need your Avast order ID to confirm your purchase and process your refund, and you will probably have to interact with a live chat person who will repeatedly offer you discounts on your Avast plan before you can confirm your refund request. During my testing, I was chatting with customer support for about 10 minutes before they finally consented to give me my refund!

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Wait for your refund. I received my refund from Avast the day after I requested it, but it can take as long as 7 days.
  2. Keep your devices protected with a better antivirus program. Norton is the best Avast alternative in 2022 — its advanced malware scanner detects 100% of malware files and it has a ton of great features for Windows, macOS, Android, and iOS devices. Bitdefender is another great option. It provides a lightweight cloud-based malware scanner, a fast VPN, and secure web protections.

How to Cancel Your Avast Subscription on Your iPhone or iPad

If you purchased Avast through the Avast website, just follow my previous instructions for canceling your subscription, and then read on to find out how to uninstall Avast from your devices.

But if you paid for Avast through the iOS app, you’ll need to use Apple’s built-in tools for canceling subscriptions and seeking refunds from the App Store. Here’s how:

  1. Open your iPhone or iPad’s Settings.
  2. Select your Apple ID.
  3. Tap Subscriptions.

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Find Avast, tap it, and select Cancel Subscription.

This will cancel your Avast subscription. While Avast’s App Store description doesn’t contain any kind of money-back guarantee, Apple is famously generous with its refund policy. Here’s how to request a refund from the App Store:

  1. Go online and log into reportaproblem.apple.com using your Apple ID.
  2. Select Request a refund and find Avast.
  3. Apple asks you to explain why you want a refund — simply type, “I’m claiming Avast’s 30-day money-back guarantee”. If it’s been more than 30 days, you can just say that you’re unsatisfied with the product.
  4. If Apple confirms your refund request, you’ll be notified via email and you could receive your funds in 1-48 hours. Apple refunded my Avast subscription in just 6 hours!
  5. Get a new iOS security app. Norton Mobile Security is my favorite iOS security app in 2022, with secure web protections, dark web monitoring, a convenient password manager, and more. TotalAV’s iOS app is really good too — it has excellent phishing protection, intuitive anti-theft tools, and a really good mobile VPN.

How to Cancel Your Avast Subscription on Your Android Smartphone or Tablet

If you bought Avast from the official Avast website (not through your Android’s Play Store), just follow my instructions for canceling Avast through your browser and claiming your refund.

But if you paid for Avast using the Google Play Store (on your Android), then you need to use Google Play Store’s built-in tools to cancel your subscription (Play Store purchases can receive Avast’s 30-day money-back guarantee).

How to Cancel Your Avast Subscription (Step-by-Step Guide)

  1. Open the Play Store and select your profile icon on the top-right of your screen.
  2. Select Payments & subscriptions.
  3. Now, select Subscriptions.
  4. Tap Avast and then select Cancel subscription.
  5. Fill in the text field with your reason for canceling and tap Cancel subscription again.

To claim your 30-day refund, you need to log into id.avast.com and request a refund through Avast’s web dashboard (follow the steps above if you need help).

Now you need to find a good Android antivirus app to keep your device protected. I think Norton and Bitdefender are the 2 best antivirus apps for Android in 2022. Norton provides a few more features (like its Google Play Store App Advisor and ID theft protections for US users), but Bitdefender’s cloud-based scanner won’t affect your battery life as much as Norton does (plus its VPN is better than Norton’s).

Best Avast Alternatives in 2022

Quick summary of the best Avast alternatives in 2022:

  • 🥇 1. NortonBest Avast alternative (and my favorite antivirus) of 2022.
  • 🥈 2. Bitdefender. Best cloud-based Avast alternative with excellent additional features.
  • 🥉 3. TotalAV. Best easy-to-use Avast alternative with a secure VPN.

🥇1. Norton — Best Overall Antivirus (and Avast Alternative) in 2022

Best Avast Alternatives in 2022
Norton is the best antivirus program in 2022. Its antivirus engine detects malware more effectively than Avast does, all of its additional security features work better than the extras that come with Avast, and it’s also easy to use and affordable.

Both Norton and Avast provide a variety of scanning options, including full disk scans, quick scans, and real-time protection that automatically scans downloads and running processes. But Norton scored a 100% malware detection rate in my testing, catching nearly 1,000 malware samples (including trojans, ransomware, spyware, rootkits, and cryptojackers). Avast fared much worse, catching only 94% of my test files.

Norton’s additional features are also really excellent — here are some of my favorites:

  • Firewall.
  • Anti-phishing protection.
  • Password manager.
  • Parental controls.
  • Identity theft protections (US only).
  • VPN.
  • Dark web monitoring.
  • And much more…

In my tests, Norton’s anti-phishing shield blocked more unsafe sites than Avast’s web shield. I also like that Norton doesn’t use its web shield to harvest user data and sell it to advertisers (which Avast was accused of doing in 2019).

Norton’s dark web monitoring tool is also better than Avast’s — while Avast just gives you automated warnings if your information is detected in a publicly available breach database, Norton’s live dark web monitoring team dives into private forums, servers, and websites to find the latest leaked data (and they’ll contact you personally if your data is discovered in a breach).

Norton 360 Standard includes the firewall, VPN, password manager, and more (but only for 1 device) for $39.99 / year. You’ll want to upgrade to the Deluxe or Premium plan if you want to cover multiple devices — Norton 360 Deluxe covers 5 devices for just $49.99 / year, while Norton 360 Premium protects up to 10 devices for $54.99 / year.

If you’re in the US, you can also purchase one of Norton’s LifeLock plans, which offer the most comprehensive identity theft protections on the market (including live assistance and up to $1 million in ID theft insurance) for just $99.99 / year.

Norton provides a 60-day money-back guarantee with all of its plans.

Try Norton Now

Read our full Norton review >

🥈2. Bitdefender — Best Lightweight Avast Alternative

Best Avast Alternatives in 2022
Bitdefender’s cloud-based anti-malware engine provides perfect detection rates with almost zero CPU strain, and its extra features are really impressive, too.

In my tests, Bitdefender detected 100% of the malware on my device, and I didn’t have any slowdown during a full disk scan (by comparison, Avast only detected 94% of malware, slowed down my computer, and took longer to scan my disk than Bitdefender).

Bitdefender also provides a wide range of security features, including:

  • Web protections.
  • Ransomware protection.
  • VPN (200 MB/daily).
  • Parental controls.
  • Password manager.
  • Webcam protection.
  • And more…

Bitdefender’s web protections block phishing attacks and web exploits more effectively than Avast — and Bitdefender also includes a helpful secure browser for online finances that blocks trackers and screenloggers. In my testing, Avast’s secure browser allowed some screenlogging tools (and I still don’t feel comfortable recommending Avast’s web shield because of past data privacy issues).

I also really like Bitdefender’s parental controls, which provide content filtering, time limit settings, and even geo-fencing tools that alert you if your kids leave a safe area. Avast doesn’t provide parental controls.

Bitdefender’s VPN is really good, too — it’s faster than Avast’s, provides access to servers around the globe, and has a kill switch and a no-logs policy. But you can only get unlimited data from Bitdefender’s VPN with its premium plan — the other plans all have an annoying 200 MB daily limit.

That said, Bitdefender Antivirus Plus is an excellent bargain option — it provides most of Bitdefender’s protections for 1 Windows PC for just $23.99 / year. Bitdefender Internet Security includes parental controls, a firewall, and coverage for 3 Windows PCs for ($32.99 / year). Users that want multi-device and mobile coverage should check out either Bitdefender Total Security or Bitdefender Premium Security. Total Security covers 5 Windows, macOS, Android, or iOS devices for just $35.99 / year, while the Premium Security plan covers up to 10 devices and provides unlimited VPN data for $69.99 / year.

All of Bitdefender’s plans come with a 30-day money-back guarantee and a 30-day free trial.

Try Bitdefender Now

Read our full Bitdefender review >

🥉3. TotalAV — Best Easy-to-Use Avast Alternative (with a Secure VPN)

Best Avast Alternatives in 2022

TotalAV provides excellent anti-malware protection, a super-fast VPN, and some great extra features in an easy-to-use interface. It’s a good option if you’re looking for an antivirus program that you can install and forget about while still getting good internet security protections.

All of TotalAV’s tools are easily accessed from its desktop app, and you can adjust settings, activate protections, schedule antivirus scans and look through your protection history with just a couple of clicks.

In my comprehensive antivirus testing, TotalAV detected 99% of malware files — which is better than Avast, but not quite as good as either Norton or Bitdefender.

TotalAV is a comprehensive internet security suite, offering features like:

  • VPN.
  • Anti-phishing protection.
  • System tune-up.
  • Password vault.
  • Identity theft protection (US only).

TotalAV’s VPN is probably my favorite antivirus-bundled VPN in 2022 — it provides advanced features like leak protection, a kill switch, 256-bit AES encryption, and servers in 30+ countries around the world. TotalAV worked for streaming in my testing, too (whereas Avast’s VPN was blocked by most streaming sites).

While TotalAV provides affordable plans, its web store offers tons of add-ons that can be frustrating and confusing for most users — so here’s an accurate breakdown of TotalAV’s plans. TotalAV Antivirus Pro covers 3 devices for only $19.00 / year, but it doesn’t include VPN protection. I think TotalAV Internet Security is the best plan — offering unlimited VPN protection and coverage for up to 5 devices for only $39.00 / year. I’m not such a fan of TotalAV Total Security, which only covers 6 devices, adding a password vault and advanced ad blocker for $49.00 / year.

There’s a 30-day money-back guarantee on all TotalAV yearly plans.

Try TotalAV Now

Read our full TotalAV review >

How to Uninstall & Fully Remove Avast Files From Your Devices

Before you install your new antivirus, you need to uninstall Avast (running multiple antivirus programs simultaneously can lead to malfunction). Click the appropriate jumplink for instructions on how to completely remove Avast from your device.

How to Uninstall Avast From Your Windows PC or Laptop

Uninstall Avast on Windows 11

  1. Click the Windows start icon at the bottom of your screen.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Search for “programs”.
  2. Select Add or remove programs.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Find Avast in the programs list. Click on the 3 vertical dots beside Avast and select Uninstall.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Avast’s uninstall wizard will guide you through the steps to uninstall and completely remove Avast from your device.

Uninstall Avast on Windows 10

  1. Go to the search bar, type “remove”, then select Add or remove programs.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. When you find Avast on the program list, select the Uninstall options.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Avast’s uninstall wizard will remove the program and all of its files from your PC.

Uninstall Avast on Windows 8

  1. Open your control panel. Here’s one easy way to do it: press the Windows icon on your keyboard to access the live tile view. Type “control panel”, then select Control Panel from the search results.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Select Uninstall a program.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Find Avast, select it, and click Uninstall. This will prompt Avast’s uninstall wizard, and you can simply follow its instructions to completely remove Avast from your PC.

Uninstall Avast on Windows 7

  1. Select the Control Panel from the start menu.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. In the bottom left corner of the control panel, select Uninstall a program.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Click on Avast and then select Uninstall. Avast’s uninstall wizard will remove all Avast files from your PC.

How to Uninstall Avast From Your Mac

  1. Open Avast and click on the Avast Security menu at the top left of the screen.
  2. Click on the Uninstall Avast Security option.

How to Uninstall & Fully Remove Avast Files From Your Devices

  1. Avast’s Uninstaller will take you through the rest of the uninstall process.

How to Uninstall & Fully Remove Avast Files From Your Devices

How to Uninstall Avast From Your iPhone or iPad

  1. Go to your home screen and find the Avast app icon.
  2. Press your finger down on the Avast app.
  3. Select Remove App from the drop-down menu.

How to Uninstall & Fully Remove Avast Files From Your Devices

How to Uninstall Avast From Your Android Smartphone or Tablet

  1. Long-press the Avast app icon in your Home screen until a small i or App info button pops up.
  2. Tap this button to enter the App info menu.
  3. Select Uninstall.

How to Uninstall & Fully Remove Avast Files From Your Devices

How to Temporarily Disable Avast Features

Avast provides 4 different shields, including File Shield, Behavior Shield (available for Windows PCs only), Web Shield, and Mail Shield. If you’re worried about Avast tracking and selling data on your online activity, you should disable the Web Shield and the Mail Shield at the very least. You may also need to disable the File Shield and the Behavior Shield if Avast is wrongly preventing you from installing or launching a particular file or program (if you’re sure the program is safe).

How to Temporarily Disable Avast Features on Windows

You have the option to disable Avast’s Core Shields permanently, for a set period of time, or until you restart your computer.

To temporarily disable all of the shields at once, move the cursor over the Avast icon on the right-hand side of the taskbar and right-click it. Now, hover your cursor over the “Avast shields control” setting, and click on one of the 3 options for disabling the shields temporarily. These options are:

  • Disable the shield for 10 minutes.
  • Disable for 1 hour.
  • Disable until computer is restarted.

How to Temporarily Disable Avast Features

Choose the desired duration that you want the shields to be shut down for, and click on “OK, STOP” when prompted by Avast to confirm the action.

The above method disables all of the Avast shields at once. However, you can also choose to temporarily disable only specific shields. Here’s how:

In your Windows PC, open the Avast user interface and click on “Protection” on the left-hand side of the main menu.

How to Temporarily Disable Avast Features

Click “Core Shields” to find all of Avast’s shields, which are enabled by default.

How to Temporarily Disable Avast Features

To disable a specific shield, simply click on the toggle button under the relevant shield and choose how long you’d like the shield to stay off. The same options apply: 10 minutes, 1 hour, or until you restart your computer. On this interface, there is also the option of “until I turn it on again”.

How to Temporarily Disable Avast Features

The shields will be automatically re-enabled when your specified time duration has passed, or when you manually turn them back on if you chose that option. You can also re-enable all shields at any time by right-clicking the Avast icon in the taskbar, selecting the “Avast Shields control” option, and then selecting “Enable all shields”.

How to Disable Avast Features on Mac

The Mac version of Avast doesn’t allow you to temporarily disable the shields for a set amount of time. This means you can’t choose for the shields to restart automatically after a specified period of time — you can only disable them, and they will remain disabled until you turn them back on. Here’s how to disable Avast’s features for Mac.

From the main menu, click on “Core Shields”.

How to Temporarily Disable Avast Features

Now, click on the toggle button(s) under the shield(s) that you want to disable.

How to Temporarily Disable Avast Features

This disables the shield(s) instantly. You can simply press the toggle buttons again to re-enable any shields.

How to Completely Disable Avast

Avast allows you to completely disable its main features without uninstalling it. This could be useful if Avast’s shields are preventing you from changing certain system settings, installing trustworthy programs, or accessing trusted websites. Disabling Avast also allows you to try out other antivirus programs before you decide to completely remove it from your system.

Here’s how you can completely disable Avast on your Windows or macOS computer:

How to Completely Disable Avast on Windows

To disable Avast completely, simply right-click on the Avast icon on the right of the taskbar, select the “Avast shield controls” option, and choose “Disable permanently” in the drop-down menu. This will open a prompt asking you to confirm the action — and that’s all it takes to disable all of Avast’s protections on your PC.

How to Completely Disable Avast

Avast will then stay disabled until you manually re-enable it. To do this, once again right-click on the Avast icon in the task bar, hover your mouse over “Avast shield controls”, and select the “Enable all shields” option.

How to Completely Disable Avast on Mac

Avast’s Mac app doesn’t allow you to completely disable all shields at once — instead, you have to turn off each feature one by one.

To do this, open the main menu in Avast and click on “Core Shields”.

How to Completely Disable Avast

Now, click the toggle buttons under each shield one by one to disable all of them.

How to Completely Disable Avast

Avast will now be completely disabled, and it will remain so until you re-enable the shields. You can re-enable them by simply clicking on the toggle buttons under each shield again.

Can I cancel Avast and get my money back?

Canceling your Avast subscription takes just a few minutes, but you can only get a refund if you purchased Avast within the last 30 days. Check out my step-by-step instructions to cancel Avast on your Windows, macOS, Android, and iOS devices.

You need to keep your devices safe once you remove Avast our top alternatives to Avast for 2022 is a good place to start looking. I recommend Norton for most users — it provides excellent anti-malware protection, advanced dark web monitoring, intuitive mobile apps, and affordable plans for all users.

Can I continue using Avast after canceling subscription renewal?

Yes — you can access all of your paid features until your subscription period is finished. After that, Avast will revert to its free version, but you should check out this list if you want a secure free antivirus (Avast’s free version isn’t very good).

I’m honestly not a big fan of free antivirus programs, though — I think you’re much better off with a premium competitor like Norton or Bitdefender.

Is there a better antivirus than Avast?

Yes — Avast isn’t even one of our top 10 antivirus programs in 2022. Competitors like Norton and Bitdefender provide similar protections with better malware detection rates and better prices, plus they don’t have a history of selling user data to third parties.

You can follow my steps above if you want to remove Avast from your Windows, macOS, Android, and iOS devices.

How do I temporarily disable Avast?

In Windows, you can temporarily disable all Avast shields by right-clicking on the Avast icon in the taskbar and hovering your cursor over “Avast shield controls”. You can disable all shields for 10 minutes, 1 hour, or until the computer is restarted. See my instructions above for more details.

You can also disable the shields from Avast’s main interface by clicking on “Protection” followed by “Core Shields”. This option allows you to disable each shield individually, and you can also choose to disable them until you want to turn them back on.

Note that in Avast’s Mac app you don’t have the option to disable shields for a defined amount of time — you only have the option to turn the shields off until you manually activate them again. On Macs, disabling the shields can only be done via the main Avast interface.

Once you’ve disabled Avast, you should consider getting an alternative antivirus. My top recommendation is Norton 360, which has the best malware-detection rates and offers tons of useful additional features like real-time protection, a password manager, VPN, parental controls, and much more.

Is Avast malware?

No, Avast is not malware, but it has been accused of collecting and selling user data, which means it’s not safe from a privacy standpoint. Although Avast is good at detecting and removing malware, there are better antiviruses out there that are more reliable, effective, and trustworthy.

For Windows, Norton 360 and Bitdefender are two of the best choices — these antivirus programs have perfect malware-detection rates, an excellent set of extra features, have never been involved in tracking or selling user data, and offer a great overall value. For Mac users, Intego is the best antivirus available on the market, with top malware-detection rates and more features than most other Mac antivirus programs offer.

Is it safe to uninstall Avast?

Yes, it’s completely safe to uninstall Avast, but doing so will leave your computer unprotected from potential security threats. I strongly recommend installing another antivirus as soon as you’ve uninstalled Avast.

There a many good Avast alternatives, but Norton 360 is my favorite — it’s capable of detecting all forms of malware (both known and new) and comes with a lot of other top-quality features like dark web monitoring, email protection, identity theft protection, parental controls, a VPN, and much more, all designed to keep you completely safe online. It’s also very easy to install and use, and offers multiple affordable plans to suit different kinds of users.

About the Author
Ben Martens
Ben Martens
Senior Editor

About the Author

Ben Martens is a cybersecurity journalist with a background in internet ethics, malware testing, and public policy. He resides in Oregon, and when he's not advocating for the rights of internet users, he's walking with his dog and inventing stories with his daughter.