Dashlane vs Roboform: An Overview
Roboform prides itself on being the “original password manager,” but can it compete with industry-leader, Dashlane? Roboform certainly covers all the basics, including password storage, multiplatform support, and multiple browser extensions – but how does it measure up against Dashlane’s high-quality, super-convenient extras, like auto-import and password changer?
I’ve reviewed almost 70 password managers to bring you the most up-to-date, detailed information possible. Check out what I found out about Dashlane and Roboform.
Dashlane vs Roboform: Features
It’s hard to beat Dashlane when it comes to the quality and quantity of its features; it comes with password storage, multiple device support, sync, backup, a receipts manager, emergency access, a VPN, Dark Web monitoring, identity theft protection, and two really cool features that will make your like a whole lot easier: Auto-import and a multiple password changer.
Roboform offers similar features, but clearly, not as many as Dashlane. Roboform comes with password storage, multiple device support, sync, backup, emergency access, and a password generator.
Both Dashlane and Roboform allow you to store passwords as well as other personal information, such as bank details, license numbers, and more.
Now, let’s take a closer look at three standout features that can be the make-or-break factor when you’re deciding between Dashlane and Roboform.
Dashlane has an incredible auto-import feature; it imports all of your passwords upon installation – literally in just one click. It’s a really valuable tool for people who aren’t so good with technology, or just people who don’t like to waste time!
Of course, Roboform does allow you to import, but their options are much more time-consuming, and it can be challenging for people who don’t know their way around computers. To import from Roboform, you have to manually export your data into CSV files…have I lost you yet?? But it gets worse – you have to do it for each individual browser/password manager you have!
Dashlane’s auto-import feature is clearly superior!
Dashlane’s password generator is another area in which it shines; its Password Changer
analyzes the strength of your passwords and suggests changes if they’re weak. Now here’s the cool part – Dashlane allows you to change multiple passwords with one click. Just check off which ones you want to change, and click “Change all passwords.”
Dashlane’s Password Changer is a hard act to follow. While Roboform allows you to perform security checks and easily generate passwords, you have to do so one by one and it’s much more time-consuming.
You can see from the screenshots above that even the actual interface of Dashlane is easier on the eyes.
Both Dashlane and Roboform offer emergency access, which is an incredibly useful tool to ensure that your data doesn’t get lost.
Designating emergency contacts is really easy in both platforms; you also get to choose the timeout/waiting period before your information is sent to your emergency contacts. If you want a password manager you can use for the whole family, this is a particularly good feature.
Dashlane vs Roboform: Plans and Pricing
Now you know what features each company offers, but here’s the kicker – not all features are included in each plan. Both Dashlane and Roboform have free plans and for-pay plans. And while I’m definitely a fan of free stuff, I’m sorry to say that the free plans of Dashlane and Roboform have serious shortcomings.
Dashlane’s free version is limited to 50 passwords and can only be installed on one device. Yes, you read correctly. Who only has one device these days? And while you may think that 50 passwords is a lot, it’s actually nothing when you think of all the sites you access. So even though Dashlane’s features are superb, its free version isn’t very worthwhile considering these major limitations.
Roboform is better in that its free version offers unlimited password storage and multiple device support – but, and this is a big but – it doesn’t come with automatic sync! So even though you can use it on multiple devices, if you enter a password on your mobile, you won’t see it on your desktop. That’s just crazy, if you ask me. Additionally, free Roboform doesn’t come with two-factor authentication, a serious weak point when it comes to security.
Here is a chart of the features included in the free versions of Dashlane and Roboform.
When it comes down to it, I don’t recommend the free version of either brand, since there are serious omissions in both. I think it’s worth it to pay a few extra bucks and then get access to each brand’s full suite of features.
What’s in the paid plans of Dashlane and Roboform? Take a look.
As you may note, some of the features included in Roboform’s paid version – like emergency access and two-factor authentication – are included in Dashlane’s free version. On the flip side, some of the features offered in Dashlane Premium – like unlimited password storage and sharing – are included in the free version of Roboform. If you really don’t want to pay for a password manager, you’ll have to decide which features are most important to you and choose that brand.
If, however, you’re willing to pay, to me it’s clear that Dashlane Premium offers more features. Notably, its unique auto-import feature and password changer. I recommend it even though it’s roughly double the price of Roboform.
If you want a password manager for your entire family, that’s where Roboform outperforms Dashlane. That’s because Roboform has a specific Family plan that provides services for up to 5 users on all of their devices. It’s a good option if you want your whole family on the same page, and password sharing is really easy.
Additionally, Roboform’s Business plan comes with more comprehensive features that Dashlane.
Dashlane Business offers an Admin Console, added security with 2FA integration, secure password sharing with groups, and more – plus all the features of Premium, except the VPN. (Which is kind of annoying – a VPN could be really useful for some businesses!)
Roboform Business offers similar features, but it also includes an unlimited number of admins, advanced reporting, and active directory integration. Very impressive, Roboform!
You can subscribe to Roboform Business for 1, 3, or 5 years – the longer the license, the cheaper your annual cost is.
Both Dashlane and Roboform Business offer free trials – 30-day and 14-day, respectively.
Dashlane vs Roboform: Ease of Use and Setup
Dashlane is incredibly easy to install; it took 2-3 clicks to get it up and running on my desktop – including installing browser extensions and auto-import. Now that’s what I call efficient!
As your passwords are being imported, Dashlane also analyzes your password strength and suggests stronger ones.
Adding new passwords is super-easy as well; as you navigate, Dashlane does the work for you and captures any passwords you use. The Premium version will sync everything across all your devices. If easy installation is important to you, Dashlane has totally got you covered.
Roboform also offers pretty easy installation, but it’s hard to reach the level of Dashlane – especially because you have to import your passwords manually. It’s more annoying than difficult, but for people who aren’t tech-savvy, it can be downright off-putting.
Once you install and import your passwords, you can organize them by folder. That’s a nice touch! You can also import browser bookmarks, contacts, and other forms of personal data. Roboform can also save identity pages that ask for multiple contact fields, so you can fill everything out (name, address, phone number) and tell RoboForm to save it for next time.
Dashlane vs Roboform: Security:
Logging into Dashlane is as easy as it gets – just visit its web app or click on the browser extension. You’ll be asked to login using your email and a code that is sent within 30 seconds to your registered email address – this is Dashlane’s two-factor authentication.
Then you’ll need to enter your master password – if you forgot it, don’t panic! Click on the “Forgot password” link and you’ll be taken on a step-by-step process of figuring out whether you actually forgot your password or just made a typo. If you really forgot your password, you’ll be asked if you have an emergency contact. This is when having an emergency contact is crucial! Because if you don’t, you’ll be locked out of your Dashlane account and all your data will be lost- this is to ensure maximum security, but it can also prove terrible if you really do forget your password.
Assuming that you haven’t forgotten it, you enter your password and then get an email confirming that you added a device.
Dashlane uses industry-standard 256-AES encryption to ensure security, and it’s a zero-knowledge provider, which means that your data isn’t stored on the Dashlane servers or on your servers; this is why you can’t be reminded of your master password if you forget it. Dashlane Premium does offer backup, which is just another reason to upgrade.
Roboform is another zero-knowledge provider, and you know what that means. There’s one difference here, and that is, you have the option to check off “Don’t ask for master password,” which means you can sign in without it, and then export your information to a CSV file before resetting the master key. Of course, I don’t recommend not requiring a master password login. The best thing to do, as with Dashlane, is to set up an emergency contact right when you create your account; this is the best way to make sure you don’t get locked out.
For extra insurance, Roboform offers cloud backup on the paid plan. (And here’s your reason for upgrading to Everywhere!)
My main gripe with Roboform is that TFA option only comes with the paid plan as well, and TFA is kind of basic when you’re talking internet security. But you can still feel pretty safe since it does use 256-AES encryption.
Dashlane vs Roboform: Customer Support:
I’m not thrilled with Dashlane’s customer support. They don’t offer phone service and the live chat is only available Monday-Friday business hours (9:00 am-6:00 pm EST). However, you can email them 7 days a week and there’s also a Twitter handle you can tweet to receive help. Support is available in English, French, and German, but the latter two only by email.
To gauge email response time, I contacted customer support as a free user and Premium user, and there did not seem to be any difference. Both times it took about 5 hours to receive a response – not great if you’re having a major issue. The one thing I will say for Dashlane is that its FAQ pages are excellent. You can find detailed, step-by-step instructions for almost every topic, so you can try to troubleshoot issues on your own.
Dashlane also offers a full refund if you request it within 30 days of your purchase.
Roboform customer support is probably the only area in which it outshines Dashlane. And forgive me for being cynical, but that’s probably because the product itself is not as easy to use.
You can contact Roboform customer support via live chat, phone, email, a ticket system, and social media. The site’s Help Center is also packed with information and helpful YouTube videos, so if you don’t feel like contacting a customer support rep, you can absolutely try to troubleshoot on your own. The Help Center is available in English, German, and Japanese.
One thing to keep in mind is that Roboform Everywhere subscribers get priority support – another bonus for upgrading to the paid version.
Like Dashlane, Roboform comes with a customer satisfaction guarantee, which means that if you’re not happy with the product you paid for, you can get a full refund as long as you request it within 30 days of purchase.
The Bottom Line on Dashlane vs Roboform:
Dashlane and Roboform are both solid password managers that come with easy-to-use features, but Dashlane’s auto-import and password changer put it one big step ahead of Roboform (and most other password managers).
In addition to its special features, even Dashlane’s standard features are simpler and easier to use than those of Roboform. The only areas in which Roboform outperforms Dashlane is in:
- Variety of plans – Family and a more robust Business plan
- Customer support – more options. (However, because Dashlane is inherently more intuitive, you will probably find that you don’t need its customer support as much as you would with Roboform.)
One thing I will add is that the free versions of both Dashlane and Roboform leave something to be desired. Free Dashlane is limited to 50 passwords and can only be used on one device; free Roboform doesn’t come with automatic sync or two-factor authentication. If you want to get the most out of either password manager, the paid version is the way to go. And even though Dashlane is more expensive, I believe that the quality of its features are totally worth it.