VPNTunnel VPN Review 2024 — Is It Worth the Money?

Our Score
3.2
POOR
Ranked 75th out of 83 VPNs
Ranked 75th out of 83 VPNs
Fact Checked by Katarina Glamoslija
Tim Mocan
Tim Mocan
Published on: February 9, 2024

VPNTunnel Review: Quick Expert Summary

VPNTunnel is a bad VPN service, which I strongly recommend avoiding — there are much better options on the market in 2024 like ExpressVPN.

While VPNTunnel includes industry-standard VPN security features, it has tons of drawbacks. For starters, I experienced DNS leaks while using the L2TP/IPSec and PPTP protocols — this makes using the VPN essentially useless since it doesn’t accomplish one of the most basic functions of a VPN, protecting your privacy.

Plus, there are plenty of other things I don’t like about this VPN — it doesn’t work with top streaming sites like Disney+ and Amazon Prime, it has big slowdowns across all servers, it has a very small server network, and it’s missing extra features like split-tunneling and advanced features such as RAM-only servers. Also, VPNTunnel only has iOS and Windows apps (which are very bare-bones), and its email support and ticketing system are unresponsive and unhelpful.

VPNTunnel allows 5 simultaneous connections and comes with paid monthly and yearly plans. It only backs purchases with a measly 7-day money-back guarantee.

🏅 Overall Rank#75 out of 83 VPNs
🌍 Number of Servers150+
📱 Number of Devices5
💸 Starting Price$3.33 / month
🎁 Free Plan
💰 Money-Back Guarantee7 Days

VPNTunnel Full Review

VPNTunnel Full Review

I spent a few weeks testing VPNTunnel to see how it compares to other top VPNs on the market. Overall, it’s not a good VPN, and I think you’re much better off picking a top VPN like ExpressVPN or Private Internet Access.

If you do purchase VPNTunnel, I recommend only using it for basic web browsing and only with the OpenVPN protocol (VPNTunnel leaks DNS data over L2TP/IPSec and PPTP).

I also don’t like how VPNTunnel provides very slow speeds on all of its servers, and how it’s not compatible with Disney+ or Amazon Prime. I also don’t think it’s a good option for torrenting since it only has P2P servers in 20+ countries (so it’s hard to use a nearby server for fast downloads). Plus, VPNTunnel only has iOS and Windows apps, and both are poorly designed.

VPNTunnel Features

VPNTunnel has the following industry-standard VPN security features:

  • 256-bit AES encryption — VPNTunnel says it secures your data with bank-grade encryption.
  • No-logs policy — VPNTunnel doesn’t collect your online traffic (sites you visit and files downloaded) and IP address.
  • Kill switch — This feature disables your internet access if the VPN connection drops to prevent traffic leaks. But VPNTunnel’s kill switch is poorly designed because it doesn’t allow the VPN app to automatically reconnect to the VPN server (instead, you have to manually reconnect to the server, which is inconvenient).

In addition to a standard kill switch, VPNTunnel also has an app-based kill switch that allows you to choose which apps can’t access the web if the VPN disconnects (PrivateVPN offers a similar kill switch).

VPNTunnel comes with the following protocols: PPTP (I recommend avoiding it because it’s not secure), L2TP/IPSec, IKEv2/IPSec, and OpenVPN. I wish VPNTunnel would provide support for WireGuard (like other top VPNs such as Private Internet Access and CyberGhost VPN) because it’s just as safe as OpenVPN and IKEv2/IPSec, but much faster.

VPNTunnel says it provides IPv6 leak protection but doesn’t mention if it has DNS or WebRTC leak protection. Customer support didn’t reply to my email question about this so I ran leak tests on servers in 10+ countries to see if VPNTunnel prevents traffic leaks — while IPv6 and WebRTC passed without any issues, my DNS traffic got leaked (meaning my internet service provider could see my browsing traffic).

VPNTunnel leaked my DNS data when I used L2TP/IPSec and PPTP, but I didn’t experience DNS leaks with OpenVPN. That said, a good VPN should never leak your data, no matter what protocol you use.

VPNTunnel Features

VPNTunnel is missing extra security features like split-tunneling (lets you pick which apps use your local network and which apps use the VPN) and doesn’t say if it provides advanced security features like RAM-only servers and perfect forward secrecy — again, customer service failed to respond to my email for confirmation.

VPNTunnel Privacy & Security

VPNTunnel has a no-logs policy — the VPN doesn’t log your IP address, connection details, bandwidth, what files you download, or any other identifying information or activity. The privacy policy is clear in that it only collects your email address, payment details, and Google Analytics data.

However, I’d like to see VPNTunnel conduct an independent audit of its no-logs policy, which would instill more confidence in its trustworthiness and provide greater transparency.

VPNTunnel Privacy & Security

VPNTunnel is headquartered in Seychelles, which is outside the jurisdiction of the 5/9/14 Eyes Alliances (a group of countries that share surveillance data with each other).

Overall, VPNTunnel is pretty good for privacy with a no-logs policy and privacy-friendly jurisdiction. However, I would be more confident if it had an independent audit of its no-logs policy to prove that it’s true (like ExpressVPN or Private Internet Access).

VPNTunnel Speed & Performance

I ran speed tests on my Windows 10 PC while connected to a server in all 32 countries where VPNTunnel has a server to determine my average VPN speeds.

First, I started my tests by running a speed test without being connected to VPNTunnel to get a baseline for my local network’s speeds. Next, I manually connected to a nearby server in the Czech Republic (VPNTunnel doesn’t have a server in Romania, my country). Finally, I connected to a distant server in the US.

VPNTunnel Speed & Performance

I was not impressed with VPNTunnel’s speeds. Even on nearby servers in the Czech Republic, I experienced pretty big slowdowns — sites loaded instantly, but HD videos took 4–5 seconds to load and 4K videos loaded in 6–7 seconds and there was noticeable buffering (5–6 seconds) when I skipped through them.

On distant servers in the US, the slowdown was even more noticeable — websites took 3–4 seconds to load, HD videos loaded in 5 seconds and there was minor buffering when I skipped through the videos, and 4K videos took 8–10 seconds to load and I experienced random quality drops.

I used OpenVPN in my speed tests — L2TP/IPSec speeds were around 60–80% faster than my OpenVPN speeds, but I can’t recommend using this protocol with VPNTunnel because it leaks DNS data.

Overall, VPNTunnel causes very noticeable slowdowns on both nearby and distant servers. Top providers like ExpressVPN and Private Internet Access provide significantly faster speeds across all servers.

VPNTunnel Servers & IP Addresses

VPNTunnel has 150+ in 32 countries, which pales in comparison to top providers like ExpressVPN (servers in 105 countries) and Surfshark (3,200+ servers in 100 countries). While VPNTunnel has servers in most parts of the world, its small server count means you’re likely to deal with overcrowded servers, which will cause big slowdowns.

VPNTunnel allows torrenting on servers in 20+ countries, so it might be difficult to find and connect to a nearby server to get fast downloads. Most top VPNs provide much better P2P support, including torrenting on servers in more countries.

VPNTunnel has dedicated streaming servers for BBC iPlayer in the UK and Netflix in the US — my colleague in the UK confirmed that the BBC iPlayer servers work, and my colleague in the US said the Netflix servers always worked for him, too. If you want a VPN with dedicated streaming servers, I recommend CyberGhost VPN since it has servers in 20+ countries that work with 50+ streaming services (including Netflix and BBC iPlayer).

Overall, VPNTunnel allows torrenting on most servers, but its server network is too small compared to other top providers. It also has dedicated streaming servers for BBC iPlayer and Netflix.

VPNTunnel Streaming & Torrenting

VPNTunnel is pretty bad for streaming — while it works with Max, Netflix, and BBC iPlayer (confirmed by my UK colleague), it’s not compatible with Amazon Prime, or Disney+, as well as many other streaming services.

If you’re looking for a really good streaming VPN, I recommend ExpressVPN — it consistently works with Amazon Prime and Disney+ and it’s also compatible with 100+ other streaming apps.

VPNTunnel Streaming & Torrenting

And I don’t recommend VPNTunnel for torrenting either — it only allows torrenting on servers in 20+ countries (so it’s difficult to find a nearby server for fast speeds), and it leaks your DNS data (which can reveal which P2P sites you’re browsing) when you use the L2TP/IPSec or PPTP protocols.

There are much better P2P VPNs out there — for example, Private Internet Access allows torrenting on servers in 91 countries, doesn’t suffer any leaks, and comes with port forwarding (lets you connect to more peers to get faster downloads).

Overall, VPNTunnel doesn’t work with top sites like Amazon Prime and only allows P2P traffic on servers in 20+ countries (and also leaks user data).

VPNTunnel Plans & Pricing

VPNTunnel has paid monthly and yearly plans. It allows 5 simultaneous connections (the industry standard is 5–7 simultaneous connections).

VPNTunnel’s plans, which start at $3.33 / month, are pretty affordable — that said, they’re still not worth it since you get much better value with top competitors like ExpressVPN and Private Internet Access.

VPNTunnel accepts credit/debit cards, PayPal, Cryptocurrencies, and Perfect Money. It only comes with a measly 7-day money-back guarantee (most top VPNs have a 30-day money-back guarantee) — what’s worse, the terms of service say you can only get a refund at “VPNTunnel.com’s own discretion” (most VPNs instantly provide a refund if you request one).

Overall, VPNTunnel is affordable (but doesn’t provide any value), accepts several payment methods, and only comes with a 7-day money-back guarantee.

VPNTunnel Ease of Use: Mobile & Desktop Apps

VPNTunnel Ease of Use: Mobile & Desktop Apps

VPNTunnel only has dedicated apps for iOS and Windows. It has an Android app, but it’s not available on the Google Play store. Instead, you need to manually set up the app on your device using an .apk file — and you have to ask the support reps for the file because it’s not available on VPNTunnel’s site (even worse, VPNTunnel doesn’t have a setup guide to show you how to configure its .apk app). If you need a VPN that has an easy-to-install Android app and also covers macOS, Linux, smart TVs, and routers, I recommend ExpressVPN.

The iOS app is easy to install, the interface is pretty intuitive, and the app doesn’t have a lot of features, so beginners won’t feel overwhelmed. That said, it’s missing a quick-connect feature, and there’s no indication if there’s a kill switch. I honestly think there are much better iOS apps out there — for example, Private Internet Access is more user-friendly and also displays the kill switch inside its app.

I also wasn’t impressed with the Windows app — it’s very bare-bones, and there’s no search field for servers (so you need to scroll through a long list of locations to find the server you want). It does have a quick connect feature, but it connects you to a random country rather than one that’s best for your location like most other VPNs. Still, I like that you can easily assign servers as Favorites by clicking on the star icon (they’ll be listed together for quick access in the Favorites tab). Overall, though, other top providers have significantly better Windows apps.

Overall, VPNTunnel only has iOS and Windows apps, and they’re not that great. All the other top VPNs in 2024 have apps for all major platforms that are much more secure, feature-rich, and user-friendly.

VPNTunnel Customer Support

VPNTunnel Customer Support

VPNTunnel has frequently asked questions (FAQs), setup tutorials, email support, and support tickets. It has a live chat button on its site, but live chat support was never available when I used VPNTunnel.

I think VPNTunnel has decent setup guides since they cover most devices, are easy to follow, even include screenshots. But its FAQs are pretty useless — they don’t always provide helpful answers and many FAQs are outdated (for example, its FAQ about payment methods mentions Stripe and WebMoney, which aren’t actually available).

VPNTunnel’s email support is poor; I sent several emails and tickets with most left unanswered or closed. The one addressed ticket had vague and unhelpful responses.

Overall, I like VPNTunnel’s setup guides, but I think its FAQs, email support, and ticketing system are terrible. All the other top VPNs in 2024 provide significantly better customer support.

Is VPNTunnel Worth the Money in 2024?

VPNTunnel doesn’t really provide any value, so I recommend you avoid it and check out one of the best VPNs in 2024 instead.

VPNTunnel comes with bank-grade encryption and a kill switch, but I don’t like how its no-logs policy isn’t independently audited. What’s more, VPNTunnel leaked my DNS data when I used the L2TP/IPSec and PPTP protocols.

In addition, VPNTunnel has plenty of other issues — it doesn’t work with popular streaming services like Disney+ and Amazon Prime, it causes very noticeable slowdowns, its server network is too small, and it lacks extra features (like split-tunneling) and advanced security features (like RAM-only servers). Additionally, it only has (subpar) apps for iOS and Windows and provides basically nonexistent customer support via email and its ticketing system.

VPNTunnel comes with 5 simultaneous connections and paid monthly and yearly plans. It only backs purchases with a 7-day money-back guarantee.

Frequently Asked Questions

Is VPNTunnel secure?

No — while VPNTunnel has 256-bit AES encryption and a kill switch, it leaked my DNS data when I used the L2TP/IPSec and PPTP protocols (I didn’t experience leaks with OpenVPN, but a secure VPN shouldn’t leak your data no matter what protocol you use). In addition, VPNTunnel’s no-logs policy hasn’t been independently audited by a third party.

Does VPNTunnel work with Netflix?

Yes, it does. My colleagues tested its US Netflix streaming servers and had success every time. It also works with other Netflix libraries like Canada and Ireland (tested by my colleagues in their home countries), though it won’t work in the US unless you use the dedicated servers.

Is VPNTunnel good for torrenting?

No, because VPNTunnel only allows torrenting on servers in 20+ countries (so it’s difficult to find a nearby server for fast download speeds). In addition, VPNTunnel leaks DNS data (so your ISP can see what P2P sites you access) if you use the L2TP/IPSec and PPTP protocols.

There are much better P2P VPNs out there — ExpressVPN is my favorite torrenting VPN because it allows P2P traffic on servers in 105 countries, provides excellent security features (including full leak protection), and has blazing-fast download speeds.

Does VPNTunnel have fast speeds?

No, I experienced very noticeable slowdowns on both nearby and distant servers when using VPNTunnel — HD and 4K videos took way too long to load. VPNTunnel was able to provide me with faster speeds when I used the L2TP/IPSec protocol, but I can’t recommend that protocol or PPTP because they both leak DNS data with this VPN.

If you want the fastest VPN on the market in 2024, I recommend ExpressVPN. It provides lightning-fast speeds across all servers via its proprietary Lightway protocol — HD and 4K videos always load instantly, large files download really fast, and you can play online games without experiencing high ping.

VPNTunnel Products & Pricing

12-month plan
$3.33 / month
7 Days Money Back
3-month plan
$6.66 / month
7 Days Money Back
1-month plan
$9.99 / month
7 Days Money Back
Bottom Line

I don’t recommend using VPNTunnel because it’s not safe and there are much better VPNs available in 2024. It has 256-bit AES encryption and a kill switch, but its no-logs policy isn’t independently audited and the VPN leaks DNS data if you use the L2TP/IPSec and PPTP protocols. What’s more, VPNTunnel doesn’t work with popular sites like Amazon Prime, has very slow speeds, has a small server network, and doesn’t have extra features like split-tunneling or advanced features like RAM-only servers. Also, it only has iOS and Windows apps, and its email and ticketing system support is not responsive or helpful. VPNTunnel has paid monthly and yearly plans, which are covered by a measly 7-day money-back guarantee.

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About the Author
Tim Mocan
Tim Mocan
Senior Writer

About the Author

Tim Mocan is a Senior Writer at SafetyDetectives. He has 5+ years of experience researching and writing about cybersecurity topics, and he specializes in VPNs. Prior to joining SafetyDetectives, he worked as a contributor for other VPN review websites and as a content writer for several VPN providers. Throughout his freelance writing career, he has also covered other niches, including SEO, digital marketing, customer loyalty, home improvement, and health and rehab. Outside of work, Tim loves to spend his time traveling, playing video games, binging anime, and using VPNs (yes, really!).

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