VPN.ac Review: Quick Expert Summary
VPN.ac protects user data with industry-standard VPN security features, including up to 256-bit AES encryption, a kill switch, and full leak protection. It also has extra features like double hop and split tunneling (only on Android).
However, VPN.ac logs your IP address, which is a serious privacy risk. Plus, it’s missing other advanced features like RAM-only servers, its server network is really small, its DNS filtering (ad and malware blocker) doesn’t work, there’s no live chat, and it only offers a 7-day money-back guarantee.
VPN.ac allows up to 12 connections (but this is oddly only if you use different protocols) and offers monthly and yearly plans.
|🏅 Overall Rank||#38 out of 78 VPNs|
|🌍 Number of Servers||130+|
|📱 Number of Devices||12|
|🎁 Free Plan||No|
|💸 Starting Price||$3.75 / month|
|💰 Money-Back Guarantee||7 Days|
VPN.ac Full Review
VPN.ac has essential security features, but I can’t recommend it for torrenting — it supports P2P traffic on all of its servers, but the server network is tiny (leaving many users without a nearby country to connect to for fast download speeds), and VPN.ac logs your IP address, which is a big a big privacy concern.
VPN.ac has the following industry-standard VPN security features:
- 256-bit AES encryption — VPN.ac protects user data with the same encryption used by banks and governments.
- No-logs policy — VPN.ac doesn’t collect data about the websites you visit or the files you download.
- Kill switch — If your connection to a VPN server disconnects, a kill switch automatically disconnects you from the internet to prevent data leaks (but it only works with OpenVPN connections).
VPN.ac’s native apps use the OpenVPN, IKEv2/IPSec, and L2TP/IPSec connection protocols. It supports WireGuard but requires you to manually configure it with third-party apps, which isn’t very user-friendly, especially for less tech-savvy users. I really hope VPN.ac adds WireGuard in the future because it’s one of the fastest protocols — and faster than the other 3 protocols. Top VPNs like Private Internet Access, ProtonVPN, and CyberGhost VPN offer WireGuard connections within their apps and have faster speeds than VPN.ac.
When it comes to leak protection, I ran leak tests while connected to 20+ VPN.ac servers in various countries and never experienced any leaks.
VPN.ac also has:
- Double hop — VPN.ac has 30+ servers that will route your internet traffic through 2 VPN servers for an extra layer of security. During my tests, each server gave me an IP address for the exit server, and my real IP and location were hidden. I still like ProtonVPN’s Secure Core servers more — the feature allows you to choose an exit server in any of ProtonVPN’s 60+ countries and routes your connection through a server located in a ultra secure location.
- Perfect forward secrecy. This advanced security feature changes your encryption key for each VPN session so hackers can’t access your past or future encryption keys.
- DNS filtering — VPN.ac’s ad and malware blocker is supposed to block intrusive ads and prevent you from visiting malicious websites, but in my experience, it doesn’t work. I visited multiple ad-heavy websites and was disappointed when VPN.ac only blocked 1 or 2 ads and often didn’t block any at all. I also visited 10+ fake malware sites and VPN.ac didn’t block any of them. If you’re looking for the best ad blocker, check out Private Internet Access’s MACE and ProtonVPN’s NetShield.
- Split-tunneling — This feature lets you choose apps that won’t be routed through the VPN connection. This allows you to stream with VPN.ac but still use your normal IP and location for apps like DoorDash. Unfortunately, this feature is only available on Android.
VPN.ac Privacy & Security
Logging IP addresses is a major red flag, and if you’re looking for a VPN that values your privacy, VPN.ac is not for you. One more statement in the terms of service doesn’t exactly instill trust — VPN.ac claims it doesn’t cooperate with requests for information unless ordered by a court. This means it will share your IP addresses and timestamps if required by law.
Top VPNs like ExpressVPN, Private Internet Access, and ProtonVPN don’t log any of your data, so even if one of these VPNs is asked to share user data by a local court they wouldn’t have any information to hand over.
VPN.ac is based in Romania, which is outside the jurisdiction of the 5/9/14 Eyes Alliance (a group of countries that share security data).
Overall, VPN.ac doesn’t collect information about the sites you visit or the files you download, but it does collect a lot of other information during VPN sessions, including your IP address, which is a major privacy risk.
VPN.ac Speed & Performance
I ran speed tests on my Windows PC (using the OpenVPN protocol) on a server in all of the countries where VPN.ac has servers. I had the fastest speeds when connected to a nearby server, but VPN.ac was able to maintain pretty fast speeds even when I connected to the most distant servers.
First I ran a speed test without being connected to a VPN server to determine my baseline speed:
VPN.ac doesn’t have a quick connect feature so I manually chose a nearby server from the list. Here are my speeds:
Then I connected to the most distant server available. Here are my speeds when connected to a VPN server in Australia:
I was satisfied with VPN.ac’s speeds — when connected to a local server, my speeds only decreased by about 7%, which is pretty good. I was able to load websites instantly and stream HD content without any buffering. I was also able to quickly download a 5 GB file in about 5 minutes.
When connected to a distant server my speeds decreased by about 13%. Websites sometimes took an extra 1-2 seconds to load and HD videos took about 5 seconds to start but played smoothly.
VPN.ac Servers & IP Addresses
VPN.ac has 130+ servers in 20+ countries. Most of the servers are spread around the world, but users in some regions like South America, Africa, and Russia may not be able to connect to a nearby server. VPN.ac’s server network is much smaller than average — consider that ExpressVPN and CyberGhost VPN both have thousands of servers in 90+ countries.
VPN.ac also has 15+ servers optimized for bypassing China’s Great Firewall. VPN.ac’s customer service representatives confirmed that these servers will work in China.
There are 30+ double hop servers for adding an extra layer of security, and VPN.ac allows torrenting on all of its servers.
Overall, VPN.ac has a very small server network, has dedicated servers for bypassing China’s internet restrictions, and supports P2P traffic on every server.
VPN.ac Streaming & Torrenting
VPN.ac is great for streaming — it works with top streaming sites like Netfllix, Hulu, Amazon Prime Video, and more. It also works with streaming sites like ITV in the UK, 9Now in Australia, and Canal+ in France.
VPN.ac is able to access regional content on YouTube, and I had no issues when streaming content on less-popular sites like Paramount+, Peacock, and Crunchyroll.
There are still better VPNs for streaming, though — ExpressVPN and Private Internet Access both provide faster speeds and have servers in more countries, allowing more users to access content libraries in their own country.
VPN.ac is also decent for torrenting — it allows torrenting on all its servers, works with top torrenting apps like BitTorrent, Vuze, and uTorrent, and offer SOCKS5 proxy servers for enhanced speeds.
However, I don’t recommend using VPN.ac for torrenting, because it logs your IP address. To find a feature-rich and safe VPN that’s good for torrenting, check out our list of the best VPNs for torrenting in 2022.
Overall, VPN.ac is great for streaming, but I don’t recommend it for torrenting due to privacy issues.
VPN.ac Plans & Pricing
VPN.ac has monthly and yearly plans starting at $3.75 / month. Its prices are competitive, but it doesn’t provide nearly the same value that you get from top VPNs like ExpressVPN.
VPN.ac’s plans allow up to 12 simultaneous connections, but there’s a catch — you get 6 connections using its native protocols (OpenVPN, IKEv2/IPSec, and L2PT/IPSec) and another 6 using WireGuard. For households with a lot of devices to protect, I recommend a VPN like CactusVPN or IPVanish, which both allow an unlimited number of simultaneous connections.
VPN.ac Ease of Use: Mobile & Desktop Apps
VPN.ac has easy-to-use native apps for Android, iOS, Windows, macOS, Linux, and routers. Installing the apps only takes 2-3 minutes, and I never experienced any glitches or bugs while testing VPN.ac on my Android phone, iPad, and Windows and Mac laptops.
All of VPN.ac’s native apps have the same intuitive interface, are easy to navigate, and most of the settings include quick explanations. The only real difference between the apps is split-tunneling is only available on Android.
I really miss the quick-connect feature, but it’s pretty easy to manually choose a server (all of VPN.ac’s apps allow you to mark servers as favorites).
Overall, I like VPN.ac’s apps, as they are simple, but they lack many features I look for in a premium VPN.
VPN.ac Customer Support
VPN.ac’s customer support is pretty good, but it could be better — while it offers customer support via email and ticket support, has a decent FAQ page, and provides a knowledge base of troubleshooting guides and tutorials, there’s no live chat.
I sent two emails (one in the morning and the other in the evening) and always got a knowledgeable response within 6-8 hours. This is decent when compared to other VPNs — some top VPNs like Private Internet Access have email response times as fast as 2-3 hours, while other VPNs sometimes take a day to reply.
I also like the the ticket support system — I submitted tickets at different times of the day and I was very impressed that my first ticket (sent around noon) was answered in less than 5 minutes. The rest of my tickets were answered within 6-8 hours, so I might have just gotten lucky with my first submission. I was always given a knowledgeable response and never had to follow up with more questions for clarity.
VPN.ac’s FAQ page answers over 30 questions related to compatibility, security, and general questions about VPNs. The knowledge base page (available from the client area) has dozens of tutorials, setup guides, and troubleshooting guides, covering technical topics like connection protocols, DNS guides, beta features, and more. That said, VPN.ac only provides short text answers to its FAQ and guides — top VPNs like ExpressVPN have more in-depth explanations and even provides video setup guides.
The only thing I really don’t like about VPN.ac’s customer support is that it’s missing a live chat option. ExpressVPN, Private Internet Access, and CyberGhost VPN all have 24/7 live chat support so you can quickly get answers to any of your questions at any time.
Overall, VPN.ac’s customer support is pretty good. It lacks live chat but offers email and ticket support, as well as many different support guides.
Is VPN.ac Worth the Cost?
VPN.ac has fast speeds, is pretty good for streaming, works in restrictive countries like China, and allows up to 12 simultaneous connections, but I have way too many privacy concerns to place it among the top VPNs of 2022.
It has industry-standard VPN security features including up to 256-bit AES encryption, full leak protection, a kill switch (only with OpenVPN), and advanced security features like perfect forward secrecy. It also has extra features like double hop, split-tunneling (only available on Android), and an ad blocker (but it doesn’t really work at all).
On the other hand, VPN.ac logs your IP address and timestamps so it’s not good for torrenting, it has a really small server network, it doesn’t have RAM-only servers, and it only offers a 7-day money-back guarantee.
VPN.ac — Frequently Asked Questions
Is VPN.ac safe?
Even though VPN.ac has some good security features like 256-bit AES encryption, a kill switch, perfect forward secrecy, and double hop (to route your traffic through 2 servers instead of 1), I am still turned off by this provider due to its stance on logging IP addresses — it basically defeats the purpose of using a VPN.
Instead, I recommend using one of the best VPNs on the market to protect all of your data. My favorite VPN is ExpressVPN because it has airtight security features, including a strict no-logs policy (that’s been audited and confirmed multiple times and doesn’t log your IP address) and RAM-only servers to ensure that no user data is ever written to a hard drive.
Is VPN.ac fast?
Yes, VPN.ac is pretty fast — during my tests, VPN.ac was able to maintain fairly fast speeds even when I was connected to the most distant servers. I was also impressed that my speeds remained fast when connected to double hop servers that routed my traffic through multiple servers (this usually slowsdown your speeds). I was still able to browse the web and stream HD content with very minimal load times.
Can I watch Netflix with VPN.ac?
Yes, VPN.ac works with Netflix — I was always able to access Netflix while connected to a VPN server. VPN.ac also works with other top streaming sites like Hulu, Amazon Prime Video, and more.
A few drawbacks keep VPN.ac from being one of the best VPNs for Netflix, though — its server network is pretty small so users in many countries won’t be able to connect to a VPN in their own country. My favorite VPN for Netflix is ExpressVPN — it has servers in 90+ countries, works with 65+ other streaming sites, and provides very fast speeds.
Is VPN.ac good for torrenting?
VPN.ac allows torrenting on all of its servers, but I don’t recommend using it for this purpose because it logs your IP address.
There are much better torrenting VPNs out there — I recommend ExpressVPN — it allows P2P traffic on all 3,000+ servers in 90+ countries and has a strict no-logs policy (it doesn’t log your IP address) that’s been independently audited and confirmed.