PureVPN Review: Quick Expert Summary
PureVPN has good security features, pretty fast speeds, a large server network, and very competitive pricing plans, but there are honestly much better VPNs out there like ExpressVPN, Private Internet Access, and ProtonVPN.
PureVPN comes with industry-standard VPN security features like 256-bit AES encryption, a kill switch, full leak protection, and a no-logs policy that’s been independently audited and verified. In my speed tests, PureVPN maintained fast speeds for browsing, torrenting, and streaming on most servers (but on distant servers websites took longer than expected to load and I experienced lag while gaming).
Also, I like that PureVPN supports torrenting on specialized servers, includes split-tunneling (which is a convenient tool for torrenting), works with most of the top streaming services like Netflix, Disney+, and BBC iPlayer (but not Amazon Prime), and is able to bypass internet firewalls in restrictive countries like China and Iran.
While I was impressed with PureVPN, there are still many areas that need improvement. For example, PureVPN doesn’t have advanced security features like RAM-only infrastructure and perfect forward secrecy, and you have to pay extra for security features like DDoS protection and port forwarding — other top VPNs like Private Internet Access include DDoS protection and port forwarding in their regular subscription price. Plus, PureVPN is missing WireGuard and extra features like an ad blocker, and its customer support platforms are terrible.
PureVPN allows up to 10 simultaneous connections, and it has reasonably-priced monthly and yearly plans, which are all backed by a 31-day money-back guarantee.
|🏅 Overall Rank||#23 out of 76 VPNs|
|📱 Number of Devices||10|
|💸Starting Price||$1.99 / month|
|🎁 Free Plan||No|
|💰 Money-Back Guarantee||31 days|
PureVPN Full Review
I spent a few weeks testing all of PureVPN’s features to see if it has good security, fast speeds for all online activities, easy-to-use platforms, and whether or not it’s good for streaming and torrenting.
PureVPN has all of the essential VPN security features, including full leak protection, fast speeds on local servers, and good torrenting and streaming support — and even comes with split-tunneling.
However, it’s missing a lot of things that prevent it from competing with the top VPNs like ExpressVPN and Private Internet Access — there are no advanced security features, speeds on distant servers are slow, it charges extra for some basic features (DDoS protection and port forwarding), and customer support has some serious flaws.
Overall, PureVPN is a decent VPN that does a lot of things well, but it’s not a great value when compared to the best VPNs on the market.
PureVPN provides the following industry-standard VPN security features:
- 256-bit AES encryption — PureVPN uses bank-grade encryption to keep your data secure.
- No-logs policy — PureVPN’s no-logs policy has been independently audited and verified — it doesn’t collect your IP address or online traffic (files you download and websites you visit).
- Kill switch — PureVPN’s kill switch disables your internet if your VPN connection goes down, preventing accidental IP address leaks.
PureVPN supports OpenVPN (UDP and TCP) and IKEv2 protocols. OpenVPN and IKEv2 provide fast speeds and excellent security. However, I’d like to see PureVPN add WireGuard, which is faster than both OpenVPN and IKEv2. Private Internet Access, ProtonVPN, and CyberGhost VPN all offer WireGuard and maintain some of the fastest speeds out there.
PureVPN comes with full leak protection (IPv6, DNS, and WebRTC), which is good, as some VPNs, like VyprVPN, force you to manually disable IPv6 and WebRTC. I conducted leak tests on servers in over 10 countries and found no leaks.
PureVPN also provides some additional features:
- Split-tunneling (for Android and Windows). This feature allows you to choose which apps are routed through the VPN connection and which apps are routed through your local connection. PureVPN’s split-tunneling tool is very simple to use, and it’s similar to ExpressVPN and CyberGhost VPN, which both only allow you to exclude apps. While PureVPN’s split-tunneling app works as intended and is very easy to use, I prefer ProtonVPN’s split-tunneling tool — it allows you to exclude apps, web browsers, and IP addresses (which essentially lets you redirect specific websites).
- DDoS protection (for a small additional cost). This security feature is useful for gamers who may be targeted with a DDoS attack, which forces users offline or slows down their network connection speeds. I always use DDoS when I play video games, and I like that PureVPN offers this security feature, but I don’t like that I have to pay extra for it. The best gaming VPNs, like ExpressVPN and CyberGhost VPN, include DDoS in their subscription price.
PureVPN Privacy & Security
PureVPN has a strict no-logs policy — it doesn’t monitor your IP address, bandwidth, or traffic (such as the websites you visit or the files you download). It only stores your name (to identify you), email address (for support and communication), and payment method (to process subscriptions) at signup. PureVPN’s no-logs policy has been independently audited and verified multiple times (like ExpressVPN and TunnelBear). But I also think it’s really cool that PureVPN has an “always-on” audit policy, which means that PureVPN’s contracted security firm (KPMG) can audit PureVPN’s policy at any time without prior notice.
PureVPN is headquartered in the British Virgin Islands, which is not a member of the 5/9/14 Eyes Alliances (a group of countries that share surveillance data).
Overall, PureVPN has a transparent no-logs policy that’s been audited and is headquartered outside of the jurisdiction of 5/9/14 Eyes Alliances.
PureVPN Speed & Performance
I tested PureVPN’s speed on a server in all 75+ countries where it has a server using my Windows 10 PC. I was pleasantly surprised to see that PureVPN maintains very fast speeds on nearby and some distant servers. However, I experienced noticeable slowdowns on distant servers.
First, I tested my local network connection speed without the VPN enabled. Here are the results:
Next, I connected to a local server in the US using PureVPN’s 1-click connection tool:
Then I tested my speeds while connected to a distant server in Europe. Here are my speeds:
Overall, PureVPN maintains fast speeds on local servers, but I noticed some significant slowdowns on distant servers.
On nearby servers in the US, HD videos on YouTube started almost right away and only had minor buffering, P2P files downloaded very fast, and websites took 1-2 seconds to load. However, when I connected to a server in Germany and Ireland, websites took up to 5 seconds to load and HD videos started in 15 seconds (but played without any buffering once they started). But I maintained pretty fast download speeds — I downloaded a 20 GB file in about 35 minutes, which is good.
PureVPN Servers & IP Addresses
PureVPN has 6,500+ servers in 75+ countries — this is a very impressive server network, which allows users in most parts of the world to connect to a nearby server to get fast speeds and lower pings. While other VPNs have servers in many more countries (HMA has servers in 200+ countries and ExpressVPN and CyberGhost VPN both have servers in 90+ countries), PureVPN’s server network is still larger than top competitors like ProtonVPN (1,500 servers in 60+ countries) and PrivateVPN (200+ servers in 60+ countries).
Also, I like that PureVPN allows you to select servers by city in major locations like the US, UK, Germany, Australia, and others countries — this allows you to connect to cities in those countries that are closest to your location.
I’m happy to see that PureVPN displays the server ping to help you select the fastest server location — and it’s very accurate. In my speed tests, the pings I got were usually very close to PureVPN’s ping estimates.
PureVPN allows torrenting on dedicated P2P servers in 30+ countries, and PureVPN makes it easy to find these servers as it marks them “P2P” in the server list. While the dedicated torrenting servers worked well and provided good download speeds, there are better torrenting VPNs around, like ExpressVPN and Private Internet Access, which both support P2P traffic on every server.
PureVPN also provides dedicated IP addresses from 7 different countries, but dedicated IPs cost extra. Dedicated IP addresses are IP addresses that are assigned only to you — this is good for minimizing the risk of being blacklisted by your bank’s website or if your workplace portal only allows access to selected IP addresses. Private Internet Access and CyberGhost VPN also offer dedicated IP addresses at an additional cost, but PrivateVPN offers dedicated IPs for free.
Overall, PureVPN has a great server network, displays the server ping to help you find the fastest server, allows torrenting on optimized servers in 30+ countries, and offers dedicated IP addresses for a small additional price.
PureVPN Streaming & Torrenting
PureVPN is good for streaming, but it has some limitations — it works with top streaming platforms like Netflix, Hulu, Disney+, and BBC iPlayer, and also smaller ones like Rai TV, VRV, and Sony Crackle. However, in my testing, Netflix didn’t always work on the first attempt (I got the proxy error several times during a streaming session), and I was unable to access Amazon Prime.
If you’re looking for a VPN that consistently works with Netflix and all other streaming services, I strongly recommend ExpressVPN, which has blazing-fast speeds and claims to access 65+ streaming apps.
PureVPN is also good for torrenting. It has specialized P2P servers that are optimized to provide fast speeds for downloading files, works with top torrent clients like uTorrent, Deluge, and BitTorent, and you can add port forwarding (allows you to connect to more peers for faster speeds) for an additional cost.
While I had no issues downloading files with PureVPN, there are much better torrenting options out there — for example, ExpressVPN allows torrenting on all 3,000+ servers in 90+ countries and has some of the fastest speeds on the market, and Private Internet Access also allows P2P traffic on all of its servers and includes port forwarding in its subscription price.
Overall, PureVPN works with Netflix and other popular streaming websites (but not Amazon Prime), and it allows torrenting on dedicated P2P servers in 30+ countries.
PureVPN Plans & Pricing
PureVPN offers monthly and yearly pricing plans. It lets you connect up to 10 devices simultaneously (the industry average is 5-7), which is great for households with a lot of devices.
PureVPN’s monthly plan is competitive with other top VPNs, but its yearly plans are very cheap. PureVPN’s most affordable plan costs just $1.99 / month. That being said, VPNs like ExpressVPN, Private Internet Access, and ProtonVPN offer a much better value than PureVPN — they all have better security and privacy features, faster speeds, more extra features, and work with all of the top streaming sites.
PureVPN also offers monthly business plans, which base their cost depending on the size of your team.
PureVPN accepts major credit cards, Google Pay, PayPal, and cryptocurrencies, and each plan is backed by a 31-day money-back guarantee.
Overall, PureVPN has low-cost monthly and yearly plans, but these plans don’t offer the same value as many of the best VPNs on the market.
PureVPN Ease of Use: Mobile & Desktop Apps
PureVPN offers apps for Android, iOS, Windows, macOS, Linux, and Fire TV, as well as browser extensions for Edge, Firefox, and Chrome.
PureVPN’s mobile apps are simple and intuitive. I like the quick-connect feature and it’s very easy to manually connect to a server — there’s a search field and you have options to sort the list of countries in alphabetical order, popularity, ping, and even filter P2P servers. Unfortunately, PureVPN’s iOS app doesn’t support split-tunneling or a kill switch, but even some of the best VPNs for iOS lack these features (Private Internet Access has a good kill switch for iOS).
PureVPN’s desktop apps have a very similar design to the mobile apps — there’s a quick-connect feature, the settings are easy to understand and configure, and you get split-tunneling on Windows.
Overall, PureVPN has simple mobile and desktop apps that provide easy navigation and reliable functionality.
PureVPN Customer Support
PureVPN’s customer support is pretty lousy. Though it offers a wide range of support channels, including troubleshooting guides, email, and live chat, some of the guides need a refresh and the support reps aren’t very responsive or helpful.
PureVPN provides a vast number of support materials for troubleshooting, frequently asked questions (FAQs), and set-up guides that include step-by-step instructions and images. However, many articles are outdated and contain images of older app releases that look nothing like the current PureVPN apps. If you’re looking for a VPN with an extensive and well-organized troubleshooting library, check out ExpressVPN and CyberGhost VPN.
PureVPN’s email support is terrible — the reps simply ignored me when they were unable to give me a solution to my problem. For example, when I sent an email asking about connectivity issues on my Android app, I got a response within 3 hours (which is pretty good), but they asked me for more details. After I followed up with them and provided the extra details, I never got a reply, and I never got a response to 2 other emails!
Unfortunately, the 24/7 live chat also is awful. While I was always connected to a live chat rep in a couple of seconds, the reps were unable to understand even basic questions. For example, when I asked if PureVPN uses RAM-only memory, the rep didn’t understand my question, and when I asked another rep, their response made no sense. I chatted with 4 different reps during my testing about many different topics, but none of them were knowledgeable enough to fully answer many of my questions. Top VPNs like Private Internet Access and ExpressVPN have very friendly, helpful, and knowledgeable live chat reps who attentively listen to your questions and provide informative answers.
Overall, PureVPN’s customer support is terrible — some support guides are out of date, email isn’t responsive, and live chat is unhelpful. All of the VPNs on our list of the best VPNs in 2022 provide top-notch customer support.
Is PureVPN Safe & Reliable in 2022?
PureVPN is secure, fast, has 6,500+ servers in 75+ countries, and offers affordable pricing plans, but it’s not as good as the top VPNs on the market.
PureVPN includes 256-bit AES encryption, a kill switch, and a strict no-logs policy (that has been independently audited multiple times), and full leak protection against DNS, WebRTC, and IPv6 leaks. In my tests, PureVPN maintained really fast speeds on local servers for all of my online activities, but I experienced some slowdowns on distant servers.
PureVPN allows torrenting with dedicated P2P servers in 30+ countries, and it works with streaming sites like Netflix and Disney+ (but it doesn’t work with Amazon Prime).
But PureVPN has a lot of flaws. There are no advanced features like RAM-memory or perfect forward secrecy, and other features like port forwarding and DDoS protection cost extra. While PureVPN has split-tunneling for Android and Windows, it’s missing other extra features like an ad-blocker. Additionally, its customer support is awful
PureVPN allows 10 connections, has monthly and annual plans, and offers a 31-day money-back guarantee.
PureVPN Frequently Asked Questions
Is PureVPN any good?
For the most part, yes — but it’s not great. PureVPN has industry-standard VPN security features (256-bit AES encryption, a kill switch, and a no-logs policy), decent speeds, torrenting support in 30+ countries, works with most top streaming sites (but not Amazon Prime), and offers affordable pricing, but it doesn’t provide as good of a value as other top VPNs — PureVPN lacks advanced security features, is missing some extra features, charges extra for features like port forwarding and DDoS protection (that many other VPNs include in their subscription price), and its customer support is awful.
Instead, I recommend a top-flight VPN like ExpressVPN, which has advanced security features like perfect forward secrecy and RAM-only servers, its own proprietary protocol that provides some of the fastest speeds out there, user-friendly apps, is the best VPN for torrenting (and allows 2P2 traffic on all servers in 90+ countries), is my favorite VPN for Netflix, and has excellent customer support platforms.
Is PureVPN free?
No, PureVPN doesn’t have a free plan. However, all PureVPN plans come with a 31-day money-back guarantee. I don’t normally recommend that you use a free VPN — most of them are missing essential security features, may store logs of your data, have very small server networks, set a limit on how much data you can use each day and month, are glitchy, and don’t work with streaming services.
It’s much better to go with an affordable premium VPN like PureVPN. But I prefer other top low-cost VPNs like Private Internet Access, CyberGhost VPN, and TunnelBear because they all include better security features, faster speeds, and offer an overall better value than PureVPN.
Does PureVPN work with Netflix?
Yes, PureVPN works with Netflix. However, during my tests, I occasionally got an error while streaming Netflix, and I had to connect to a different server before I could watch without interruptions again.
Frankly, there are much better VPN options for streaming Netflix. ExpressVPN and CyberGhost are my favorite VPNs for watching Netflix (and many other streaming apps) — they both consistently work with Netflix and maintain really fast speeds for uninterrupted streaming.
Is PureVPN good for torrenting?
Yes, PureVPN is very good for torrenting. It has dedicated P2P servers in 30+ countries, has fast speeds for downloading files (I was able to download a 20 GB file in about 35 minutes, which is good), and it works with all of the major torrenting clients.
PureVPN also has IPv6, DNS, and WebRTC leak protection, a kill switch, and split-tunneling (for Android and Windows only). You can get port forwarding, which connects you to more peers for faster speeds, but it costs extra (unlike Private Internet Access that offers the feature with its subscription package).