My Passwords Review: Quick Expert Summary
My Passwords claims to offer a simple and intuitive way to store your personal information, but does it really do a good job of keeping you protected? Is there more to this app than meets the eye?
I’ve reviewed nearly 70 password managers in an effort to bring you the best of the best. Read on for an in-depth review of My Passwords in order to find out if this sleek app is worth your time and money. Here’s what I discovered.
My Passwords Features
There are certainly a few features that My Passwords lacks, but I have to give the developers props for nailing all of the basics. If you’re in the market for a password storage solution that will keep your personal information safe, you won’t do much better than My Passwords.
However, the apparent lack of autofill and the fact that several of the useful features are locked behind a paywall kept me from giving a perfect score.
Encrypted Password Database
When you create a password with My Passwords, your login information will be kept secure on your phone—locked behind both a password and biometric authentication. While remembering passwords and keeping them safe is a staple of these types of programs and something you’ll find on pretty much any password manager, My Passwords does it elegantly with an intuitive process and the highest standards of security.
Free and Paid Versions
My Passwords is available for free, but you can also upgrade to a paid plan for a low, one-time fee in order to access useful features like automatic backups and the ability to import and export passwords from a CSV file. Ultimately, I don’t feel that you’ll be missing out if you opt to stay with the free version, although the auto backups are nice in the event that you change devices or lose your phone.
Cloud backups are available for free, although you can buy the Pro version of the app in order to access the ability to have periodic backups saved automatically. I think it’s great that the feature is included as a baseline within the free version of the app while the Pro version makes it automatic. That way, free users still have access to the utility while premium users can take a more hands-off approach.
When signing up for a new site or revising current weak passwords, it’s always nice to have the ability to generate a secure password. My Passwords makes this easy, and you can have a string of characters that are much more difficult to crack in just a few taps. There are options available to adjust password length and the combination of alphanumeric characters and symbols.
Auto-import From CSV
The ability to import passwords from a CSV file is only a paid feature (I guess you can’t have it all), but it’s a great feature to have if you’d like to transition from one password manager to another. The majority of popular programs – LastPass, RoboForm and Bitdefender – allow you to export your passwords to this sort of file, which makes it a lot easier to get My Passwords up and running without having to manually re-enter all of your data. I really like that (and I especially like password managers that make it easy for you to get up and running).
It’s far from a necessary inclusion and will only be useful from time to time, but it’s certainly a useful perk that may justify the expense of the upgrade to users who already have an established password database in another location.
My Passwords Plans and Pricing
Pricing is very straightforward with the My Passwords app. There’s the free plan that includes most of the features, and then the upgrade to Pro which is a one-time fee. I’m a big fan of password managers that don’t push a subscription model, as those programs will often advertise a low monthly fee that only looks attractive until you realize you have to pay for a year up front! Although, even this isn’t so much of a dealbreaker, it might make you hesitate a bit.
That and, even if you find that you don’t really use the Pro features after upgrading, you’re only out a few dollars instead of being stuck having paid up front for an ongoing monthly fee.
All in all, this is one of the better parts of the app and a standout as 5/5 in the My Passwords review.
My Passwords Ease of Use and Setup
The My Passwords app was incredibly easy to set up. I was prompted to create a master password, and it was as easy as hitting the ‘+’ icon in the top right corner to add my first password!
Adding a Password
The password addition process is quite easy and the fields are pretty self-explanatory. Just add the name of the website, your username and password, and the URL of the login and you’re good to go! It’s at this point that you have access to the password generator as well, allowing you to ensure optimal security as you’re signing up for a new site.
Back on the home screen, accessing your password is as easy as tapping the entry and then copying the username and password to your clipboard. Unfortunately, there doesn’t appear to be an option to autofill the login credentials into online forms or other apps, but the copying process is very simple and will have you logged in in a matter of seconds. Still, it’s no Dashlane or LastPass.
There aren’t too many bells and whistles to discuss since the primary focus of the app is to provide a safe place to store your passwords—a task which My Passwords more than accomplishes.
With the option for biometric logins, you don’t even really have to worry about entering your master password either, instead relying on fingerprints to get you into your database in a split second. Just make sure you remember your password in the event the fingerprint scanner acts up, or you may find yourself without access to your logins!
Backing Up Data and Importing From CSV
The Pro plan of My Passwords will automatically backup your data, but if you’re a free user, doing so manually is easy. Just access the settings and tap ‘Create a Backup.’ This screen also gives access to the import and export CSV function, which will allow you to choose a file location to either access existing data or store your new information.
Just as with adding a new password, all of the important backup and import settings are located on one screen and accessible with just a few taps.
Ease of Use Final Impressions
I’ve reviewed dozens of password managers, and I have to say that My Passwords offers one of the best user experiences I’ve seen. The only real downside to the process of using the app is the fact that you have to manually copy and paste your login information, but even that’s relatively easy.
All in all, I feel more than comfortable giving a 5/5 in this section of the My Passwords Review.
My Passwords Security
My Passwords puts security at the forefront, using military-grade AES-256 encryption in order to keep your information safe. Additionally, you can use the biometric login feature as discussed above in order to keep your passwords locked behind your fingerprint or facial recognition software.
If you decide not to use your fingerprint to log in, you’ll enter the master password each time you enter the app, ensuring that once you close it out, prying eyes won’t be able to access your information.
Cloud backups are available on both the free and Pro plans, with the latter providing the ability to do so automatically, ensuring data is never lost should your device be compromised or you buy a new phone.
The main area where My Passwords falls short from a security perspective is in the lack of any sort of two-factor authentication. If that were included, the security of the app would be near-perfect. Hopefully we get that addition in a future update!
Another area where I feel that My Passwords could improve is by prohibiting screenshots from within the app. While being able to snap photos of the important parts of the password addition process makes for an interesting guide, it does open up a security flaw in that anyone with physical access to your app can quickly snap photos of all of your logins. Password managers like Password Manager, Blackberry Password Keeper, and KeePassDroid do a better job on that front (even if they have their own personal drawbacks.)
One of the more unique features of My Passwords is the ability for the app to wipe all of the data if passwords are entered incorrectly too many times. This is an optional feature that’s disabled by default and is only available with the Pro plan, but it’s a great protection against those trying to brute force your login.
With your cloud backup safely stored away from the device, you can have this feature completely wipe the local storage until you’re able to secure it once again.
Security Final Impressions
All in all, I was very impressed by the security features that My Passwords brings to the table. The Self Destruct feature isn’t one I see very often in password manager programs, and the combination of AES-256 encryption and biometric logins becomes nearly impenetrable.
With that said, I am missing the inclusion of two-factor authentication, leading me to give My Passwords a 4/5 for security instead of a perfect score.
My Passwords Customer Support
My Passwords customer support was very responsive, with a reply to my email sent within 12 hours of my query. I was impressed by the speed at which they got to my request, even if i was a bit disappointed with the answer to my question!
The FAQs on the My Passwords website are also pretty informative, giving quick answers to a lot of common issues and eliminating the need to contact support in the first place in many cases.
I was a little disappointed in the lack of live chat and phone support channels, but with the speed of the email support team, it didn’t end up being a problem.
If you’re looking to refund your My Passwords purchase because you’re unhappy with the features of the app, you’ll have to do so through either the App Store or Google Play Store. Google Play generally makes the refund process quite easy with an automatic system provided you haven’t used the app for too long, while Apple is a little bit more complicated and issued by their support team on a case by case basis. In either case, the refund is out of the hands of the developer and instead handled by the platform on which you purchased the Pro upgrade.
Overall, I was very satisfied with the support I received from My Passwords and feel that this is one of the better aspects of the app experience.