Detailed Expert Review
Enpass sort of falls in the middle of these, while not being nearly as great as these other password managers. Enpass is pretty much just a password storage program, with no added extras. It does have some other cool features, like cloud syncing across multiple devices, a password generator tool (on the desktop app and extension version) and auto backup, but it’s definitely not in the same league as, say RoboForm or even Zoho Vault (which I wasn’t a huge fan of anyway).
I’ve reviewed over 70 password managers, giving you a completely honest review on what you need to know: is Enpass the right password manager for you?
Enpass does what it does nicely – but it doesn’t do a whole lot. It stores passwords and other info you’d like to keep secure, and also has some cool extra features:
Enpass is a pretty basic password manager – which isn’t really a bad thing if that’s what you’re looking for. It has the basic features that all the other major competitors have, but it really doesn’t go beyond that at all. The program stores passwords, and gives you the option to store your sensitive financial information, so you can use it as a virtual wallet: store your credit cards, bank info and personal IDs here!
Enpass can be used in several ways – a nicely designed desktop app, a mobile app and browser extensions for major web browsers.
I wrote this review using the desktop app, as it seemed it had the most access to all the features but I also had a quick glance at the mobile app and browser extensions to, for your viewing pleasure.
Enpass does something strange here: the “Quick Start” menu includes a link to install browser extensions –
but actually clicking it takes you to the extension installation page only for Microsoft Edge, which I didn’t want to use.
It’s a bit of a strange design choice, especially when you consider that Enpass is available on Windows, MacOS, Linux, Android and iOS, so you’d assume it would have more options for browser extensions.
I worked around this issue, by searching for “Enpass Extension Chrome” and adding it myself. It took one-click to install, but if it’s so easy to do, why didn’t the app include a link to install it?
Anyway, I tried logging in to the browser extension, only to find this cool little trick:
once I’d entered the code, this was left on my screen:
I think you’d need to learn your way around the web app before trying anything with the browser extension, as those symbols meant absolutely nothing to me.
It turns out:
(and the ‘??” is the password generator).
This is a little confusing, but still – once I’d worked out what was what (would it have killed you, Enpass, to put some labels or descriptions on your icons?), it was actually pretty cool and useful.
One other cool thing I liked from the web app – you can search for the data you’ve saved directly –
Now that’s all cleared up, here are the cool features Enpass has on offer.
Enpass has a pretty cool password generator on the web app and browser extension too – but (spoiler alert) NOT in the mobile app.
The password generator is one of the best I’ve seen (ok, it’s no LastPass one-click wonder, but it’s still pretty impressive):
You can easily set up nice, strong passwords here, using a string of letters, and even customize the separation character would like – see screenshot above.
Even cooler, it allows you to decide if you’d like the password to be pronounceable or not!! Here’s what happened when I turned off the “pronounceable” option –
(and I also discovered these extra settings too – turns out that Enpass’ password generator is pretty customizable).
I must say, I’m very impressed. I’m not sure why it put the password generator function right at the top of the app so it’s almost hidden, but now you know where it is, your life should be easier.
I also really liked how strong the default password was (six words minimum) – some other password managers’ password generator defaults just aren’t that strong (which is a weird choice but looking at you, RoboForm, and SplashID). So this is a huge win for Enpass.
Personally, I think the unpronounceable option is way more secure – it’s always more difficult to remember a string of random letters and other characters!
Here’s where I was slightly less impressed with Enpass.
When signing up, I downloaded the web app. So far, so good. That was, until this happened:
So I entered as a new user, and got to the dashboard. I looked high and low for the password importing option, but:
After checking every single option on the web app (and there are many) – I found it hidden:
And here it is:
While it’s great you can easily import from other password managers, or even a CSV – I really would have liked to have seen the option for a true auto-browser import. When I chose ‘Import from Chrome’:
No thank you very much – if I wanted the hassle of a CSV, I would have imported from a CSV. This is certainly nowhere near as smooth as (my personal favorite) LastPass’s super-smooth auto-import from Chrome.
One thing that was good, but didn’t go far enough, was the Enpass password audit feature. As you save data – logins, financial information etc – the password audit will judge your logins as you go.
This is a good feature, because it’s right there – I mean, how often do you think to yourself that you need to audit your passwords? From this point of view, just having it sit there and alert you is great.
Yet – it doesn’t go as far as LastPass or even Zoho Vault, which both give you a detailed overview of what isn’t secure about your password, and even one-click auto-generates a new password for you form the password audit. Actually, Enpass just waits for you to change it yourself.
One thing I’m pretty mad about is Enpass’ lack of autofill.
I mean, yes, technically it’s there – but it’s nowhere near ‘automatic’ nor ‘filling’.
I started surfing a few sites, expecting (as with most password managers) that it automatically capture my data and then I’d see it all nicely displayed on the dashboard.
But it was not to be – instead, I had to navigate to the Settings > New Login – and see this:
It turns out that ‘autofill’ and ‘autocapture’ mean two different things in Enpass. If I didn’t decide to import my passwords, this is just how it would have to be.
This is what you’ll see if you click through, by the way –
I don’t know about you, but that’s not something I like to see.
But nevertheless, I added a few logins and went to test them out:
There I was, on Facebook, and Enpass was telling me the password login had never been used.
If you decide you want to share passwords, Enpass will let you do so.
You can do this from both the desktop and mobile app – just go to the chosen login, and select the “Sharing” option. You’ll be prompted to send your sharing key for encryption purposes – but you’ll need to set one up first. This option is hidden under Settings > Security > Pre-Shared Keys:
Once you’ve set one up, you’ll be asked about which information you’d like to share –
Enpass’ web app doesn’t use two-factor authentication unless you upgrade. It does allow you to lock your device (which is pretty cool), but some users might be wary of the lack of 2FA.
It turns out there is a strange way to set up 2FA via Google’s authenticator, but in all honesty, I sat trying to work out how to do this for a couple of hours, and still didn’t manage to set it up.
Enpass Mobile App
So far, everything on Enpass is pretty straightforward, until you get to its mobile app.
While the app looks pretty similar to the web app, and actually seems to do the autofill better on mobile than on web, it still isn’t as good as the web app. Yes, you have access to the password generator, password audit and categories, but several things bugged me.
Firstly, the 2FA available are limited to biometric fingerprint. Not a bad thing, generally – Myki takes the same approach, but then I remembered that password managers like TrueKey that have something like 15 options for 2FA.
Otherwise, you can’t take screenshots – not a bad thing, other than for the purposes of showing you what I saw. You can save up to 20 passwords with Enpass’ free version, but to upgrade for all the feature, you have to pay $11.99.
Even worse than this, I couldn’t find how to sync my mobile app with the desktop app. What’s that about? I eventually found a way to do it via the desktop app:
But actually didn’t take up Enpass on this, as the sync options just weren’t what I wanted.
I’m not sure Enpass’ mobile app is good enough to excuse its one-time fee, but if you feel different go ahead. The rest of us will be happy with the web app and desktop browser extensions.
Enpass Plans and Pricing
Enpass can be bought for a one-time fee, to give a few extra features across the desktop and mobile. Remember, the mobile doesn’t sync with the desktop app, so you could be looking at two separate purchases here.
Here’s what you’ll get from the desktop app if you want to upgrade:
While the free version only gives you 20 data entries to store (on the mobile app), I’m not certain the desktop app’s premium features is enough to make me want to upgrade. Sure, unlocking Enpass using Windows Hello would be nice (and secure), but as for custom categories and templates? It’s just not enough of an incentive for me.
Enpass Ease of Use and Setup
On a positive note, Enpass is easy to use.
The desktop and mobile apps both look good and clean – in theory. There’s a nice search bar at the top of the dashboard to allow you to easily find stored logins.
As I’ve mentioned a few times, the syncing options and the password importing options are just ridiculous and time wasting. This is not the slick, easy one-click install and import of Dashlane – this is something far, far less sophisticated.
When setting up, you need to setup a master password.
It will tell you how strong your master password is, and even give you some suggestions to make it stronger, but will still let you go ahead and use even a weak master password. I recall that LastPass wouldn’t let me set a weak master password, so security-wise, that’s a bit worrying.
Otherwise as I’ve already mentioned, there’s no auto-capture here, and the autofill option is anything but automatic, or even working.
Enpass uses a master password to control the entire program – even if it’s defined as a weak password.
I mentioned there’s no real 2FA authentication, other than if you manage to set it up (I didn’t), or buy the premium version, which gives you the option to authenticate with Windows Hello.
On the mobile app, you can set up a biometric fingerprint, which is easy enough to set up, but beyond that, there’s not really anything.
The lack of 2FA is a bit alarming, and could lead to some tricky situations – after all, there’s nothing preventing unauthorized logins but your master password. Even worse – there also is no notifications if someone tries to login to your Enpass desktop or mobile app.
Needless to say, I was less than enthused about this.
Enpass Customer Support
Not that it’s tricky to use, but should you need it, Enpass has a good FAQ, forum and user manual on its website, but there’s no live support.
So, if you find yourself at a loose end, you’ll need to email customer support. I did find a phone number to an outsourced support center in India, but when I called it, I found out it doesn’t give direct support for Enpass.
The good news is that the forum itself is very active, so if you need an answer, I recommend you to try asking there first.
I did reach out to customer support with a question for the sake of this review though, and they responded in under one business day. I was pretty impressed that the response was from a person, and not a form letter (unlike Myki, who took forever to get back to me and even then it was a template).