How to Cancel Dashlane Subscription (& Get a Refund) in 2024

Updated on: March 20, 2024
Fact Checked by Katarina Glamoslija
Tyler Cross Tyler Cross
Updated on: March 20, 2024

Short on time? Here’s how to cancel your Dashlane subscription and get a refund in 2024:

  • 1. Export your passwords. Export your passwords as a CSV file so you can import them into your next password manager.
  • 2. Cancel your Dashlane subscription. Cancel auto-renewal for Dashlane and get a refund (if eligible).
  • 3. Uninstall Dashlane. Navigate into your computer’s settings and remove the Dashlane application.
  • 3. Try an alternative password manager. Download and install a top password manager, like 1Password, to keep your passwords organized and protected in 2024.

Canceling your Dashlane subscription and getting a refund is a simple process. If you’ve been using Dashlane for 30 days or less, you’re eligible for a full refund. There are different steps to get a refund depending on whether you purchased Dashlane through the website, the Google Play Store, or the App Store.

Requesting a refund immediately terminates your Dashlane plan. Normally, when you unsubscribe from Dashlane, you’ll be able to use your plan until the end of the billing period. However, if you get a refund, you won’t be able to continue using it at all.

Once you’ve canceled your plan and gotten a refund, you should install an alternative password manager. I tested the top password managers in 2024 for you and picked my 3 favorites. 1Password is my top choice because it’s 100% secure, comes with a wide range of features that make password management easy, and provides intuitive apps for all major platforms.

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How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

💰Dashlane’s Refund & Money-Back Guarantee Policy: Dashlane comes with a 30-day money-back guarantee. You can cancel and get a full refund by contacting Dashlane support within the first 30 days.

How to Cancel Your Dashlane Subscription on Your Windows or Mac Computer

  1. Navigate to dashlane.com and click Log In.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Export your passwords as a CSV file to quickly import them to your next password manager. Click My Account, then Settings, then Export data.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Click My Account, then click Subscriptions.
  1. Click cancel your subscription.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. You’ll have to verify you want to cancel your subscription. Click Cancel subscription to verify.
  2. If you purchased Dashlane recently and are still within your 30-day money-back guarantee period, you can get a refund by clicking on the Request a refund link after canceling your subscription. The refund will happen automatically. I received the money back in my account within a few minutes of clicking on this. Alternatively, you can contact Dashlane customer support and request a refund. Customer service responded quickly to my email and made getting a refund pretty easy.
  1. Check out an alternative password manager. My personal favorite is 1Password, which comes with multiple 2FA options, plus a ton of extra features including Travel Mode, Privacy Cards, and dark web monitoring. You can read more about it here.

How to Cancel Your Dashlane Subscription on Your iPhone or iPad

If you purchased your Dashlane subscription through the Dashlane website, all you have to do is follow the steps above to unsubscribe. However, if you bought it through the App Store on your iPhone or iPad, you’ll have to follow slightly different steps to cancel your subscription. Instead of canceling through the Dashlane website, you’ll have to do it through the App Store.

  1. Export your passwords as a CSV file to quickly import them to your next password manager (see instructions above).
  1. Open your settings and tap on your name.
  1. Tap on Subscriptions.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Find the Dashlane icon and tap Cancel subscription.
  1. After verifying you want to cancel, you’ll have finished canceling your subscription. If you are still within your 30-day money-back guarantee, you can get a refund by contacting Apple directly. Go to reportaproblem.apple.com and sign in with your Apple ID.
  1. Under the “What can we help you with?” dropdown, select Request a refund. Then select your reason for wanting a refund in the next dropdown.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Select Dashlane from the list of your purchased items and tap Submit. Apple will contact you to let you know if your refund request has been accepted.
  1. Check out an alternative password manager for your iPhone or iPad. I recommend 1Password since it’s a highly secure password manager with an intuitive layout and a ton of additional features. You can read all about it (and my other favorites) here.

How to Cancel Your Dashlane Subscription on Your Android Smartphone or Tablet

If you purchased your Dashlane subscription from the Dashlane website, you can cancel your plan by following my steps above. However, if you purchased your subscription through the Google Play Store, you’ll have to follow these steps to unsubscribe.

  1. First, export your passwords as a CSV file, so you can quickly import them to your next password manager. Select the More icon, then Settings, then General, and finally click Export your data.
  1. Open the Google Play Store and tap on your profile icon, then tap Payments & subscriptions.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Tap Subscriptions.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Tap on your Dashlane subscription, then tap Cancel Subscription.
  1. It will make you verify you want to cancel. After tapping Cancel subscription again, you’ll have successfully canceled your Dashlane subscription.
  1. If you’re still within your 30-day money-back guarantee, contact Dashlane customer support and request a refund. You’ll need your login info and your Google Play Transaction ID.

How to Cancel Your Dashlane Subscription (Step-by-Step Guide)

  1. Finally, choose an alternative password manager for your Android device. I tested every major password manager to save you time and included my three favorite picks below. While 1Password is my favorite password manager thanks to unique features like Travel Mode, RoboForm offers the best form-filling on the market, and Keeper has its own unique secure messenger app.

Best Dashlane Alternatives in 2024

Quick summary of the best Dashlane alternatives in 2024:

  • 🥇 1. 1Password — Best overall alternative to Dashlane in 2024 (with a unique Travel Mode and Privacy Cards).
  • 🥈 2. RoboForm — Low-cost Dashlane alternative with strong security and flawless form-filling capabilities.
  • 🥉 3. Keeper — Highly secure password manager with encrypted messaging and advanced MFA.

🥇1. 1Password — Best Overall Alternative to Dashlane

Approved by our experts
1Password
Approved by our experts
Most readers pick 1Password
Security
High
Number of devices
Unlimited
Family plan
Yes (5 users)
OS compatibility
Money-back guarantee
No (14-day free trial)
1password.com

1Password is my favorite password manager in 2024. It uses uncrackable 256-bit AES encryption — the same encryption used by banks and militaries around the globe — and has a zero-knowledge policy, meaning nobody besides you has access to any of your information. It also has a slew of extra features and a very intuitive layout.

I prefer 1Password’s multiple vault system to Dashlane’s web-based vault. 1Password allows you to create as many vaults as you’d like to better manage your passwords and other info, and you can easily share access to individual vaults. I liked that I could share some vaults with family members while keeping others totally private.

1Password comes with a lot of great security features that all performed well during my tests, like:

  • Two-factor authentication (2FA). Enhances your vault security.
  • Passkey support. 1Password can now store passkeys.
  • Watchtower. Monitors password strength and security.
  • Travel Mode. Hides your vaults while you’re traveling.
  • Privacy Cards. Virtual payment cards (US only).
  • Local data storage option. Save passwords on your device rather than the cloud.
  • And a lot more…

I really like 1Password’s Travel Mode; it’s great when you need to hide sensitive info (such as company encryption keys and social media logins) while crossing borders. When you turn Travel Mode on, only vaults you’ve marked as “Safe for Travel” will be visible. It won’t show a change in status either, so nobody will be able to tell you’re in Travel Mode. It’s a feature that’s unique to 1Password, so if you travel a lot, 1Password is a particularly great choice.

It’s also great that 1Password is embracing passkey technology. Passkeys are a great alternative to traditional passwords, and 1Password has seamlessly integrated them into its browser extensions. Dashlane also supports passkeys, and honestly, the feature works well in both products. Still, I think it’s great that 1Password has created a useful passkey directory that lists all the websites and services that support passkeys, showing 1Password’s commitment to this new technology.

1Password covers a single user for $2.99 / month and includes all of 1Password’s features. I think the Families plan offers the best value, though — it costs $4.99 / month and covers up to 5 users, with the option to add an unlimited number of additional users for a smalle fee. That makes 1Password a great choice for larger families and households — Dashlane’s friends and family plan, on the other hand, is capped at 10 users. All of 1Password’s plans come with a 14-day free trial period, so you have some time to test it out risk-free and make sure it works for you.

Try 1Password with a risk-free trial!
Use 1Password's 100% free trial to see if it’s the right password manager for you.

Read our full 1Password review

🥈2. RoboForm — Best Value Password Manager (With Flawless Form-Filling Abilities)

Security
High
Number of devices
Unlimited
Family plan
Yes (5 users)
OS compatibility
Money-back guarantee
30 Days
roboform.com

RoboForm is an intuitive password manager with the best form-filling capabilities on the market. While 1Password and Dashlane both offer decent form-filling, RoboForm can flawlessly fill out even the most complex online forms (like tax forms and more). When I tested its form-filling out, it successfully completed every form I tried — all I had to do was set up an identity template and RoboForm did the rest.

RoboForm also comes with a range of additional features, including:

  • Multiple 2FA options.
  • Support for passkeys.
  • Password strength auditing.
  • Data breach monitoring.
  • Emergency access.
  • Secure bookmark storage.
  • And a lot more…

Organizing your vault is very simple. You can choose to keep all your passwords in your main vault, or you can create folders and subfolders — including shared folders — to better manage them. RoboForm’s vault system is just as easy to use as Dashlane’s and doesn’t require any technical expertise to master.

RoboForm has a very intuitive layout. During my tests, I had no problem sharing passwords, generating passwords, sharing emergency access, and checking for weak or compromised passwords. The 2FA options work well too, giving you the option of using authenticator apps, biometric logins, and more to verify your account. That said, 1Password and Keeper have more 2FA options (like smartwatch compatibility).

RoboForm also has one of my favorite free plans, which includes excellent form-filling capabilities, unlimited password storage, 2FA, secure bookmarks, cloud backup for a single device, and password auditing — Dashlane’s free version, on the other hand, only allows you to save 25 passwords.

RoboForm Premium adds unlimited device syncing and cloud backup for an unlimited number of devices for $0.99 / month. Upgrading to RoboForm Family covers up to 5 users for $19.05 / year. RoboForm’s plans are a lot more budget-friendly than many of its competitors, and they’re all backed by a generous 30-day money-back guarantee.

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Read our full RoboForm review

🥉3. Keeper — Highly Secure With Unique Features

Security
High
Number of devices
Unlimited
Family plan
Yes (5 users)
OS compatibility
Money-back guarantee
No (30-day free trial)
keepersecurity.com

Keeper is a highly secure password manager with a wide range of features, including a lot of multi-factor authentication options like using authentication apps, security keys, and even smartwatches (a feature Dashlane doesn’t have). During my tests, all of Keeper’s features were easy to use and worked flawlessly. It was easy to save passwords, auto-fill passwords and web forms, share passwords, and set up specific password permissions.

Keeper’s security features also include:

  • Secure messaging app (KeeperChat).
  • Encrypted cloud storage (10 GB on the family plan).
  • Password strength auditing.
  • Several MFA options.
  • Passkey support.
  • Dark web monitoring.

I really like KeeperChat, which is a secure messaging app for Keeper users. It’s a feature that’s unique to Keeper — not even Dashlane or 1Password have their own messaging apps. KeeperChat automatically encrypts messages and comes with a lot of options for safely sending and receiving messages, including self-destruction, message retraction, and private galleries for storing photos.

Keeper’s premium plans begin at $2.04 / month with Keeper Unlimited, which gives you unlimited passwords on unlimited devices for 1 user. It includes features like password sharing and MFA options. Keeper Family costs $4.37 / month and includes licenses for up to 5 users and 10 GB of cloud storage. Both plans include dark web monitoring and give you the option to purchase up to 100 GB of storage (more than even Dashlane offers). All of Keeper’s premium plans come with a 30-day free trial, so you can test them out for yourself risk-free.

Save 50% on Keeper Unlimited!
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Read our full Keeper review

Comparison of the Best Dashlane Alternatives in 2024

Password Manager Free trial Starting Price Special Features Passkey Support Family Plan
1.🥇1Password 14 days $2.99 / month Travel Mode, Watchtower, multiple vaults 5 users (add more for a small fee)
2.🥈RoboForm 30 days $0.99 / month Automatic form-filling 10 users
3.🥉Keeper 30 days $2.04 / month Secure messaging app 10 users

How to Choose the Best Dashlane Alternatives in 2024

  • Ensure it has essential security features. At the bare minimum, a password manager ought to come with military-grade 256-bit AES encryption and two-factor authentication. If it lacks these (or lacks similar forms of encryption), don’t even consider it. I made sure every password manager on this list has the necessary features to keep your accounts protected.
  • Check what extra features it comes with. Every password manager comes with its own range of special features. For example, 1Password comes with a unique Travel Mode to hide passwords while abroad and a Watchtower mode that acts as an overall security center for your passwords. I found similarly useful extras in the other products as well.
  • Look for an intuitive design. Especially if you’re a beginner, an intuitive layout and features that actually work are a must. Easy customization options, accessible features, seamless auto-save and auto-fill, and a simple UI are likewise important. I thoroughly examined each item on this list to make sure the interface was accessible to beginners and that features like auto-fill worked consistently.
  • Use a password manager with multi-device compatibility. To avoid spending money on multiple subscriptions, make sure your password manager works across all of your devices. It should be able to at least cover your phone and computer. I tested 1Password and the others on this list and they all worked great on mobile devices as well as computers.
  • Consider its overall value. Before you purchase a password manager that checks all your boxes, think about whether the price is right. Check out if it has a free trial period, affordable plans, and so on just to make sure you’re getting your money’s worth. After looking at each product on this list, I’m confident each offers good value for the price.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

Dashlane is now a fully web-based app (it no longer offers a desktop app). So if you’re using the modern web-based version of Dashlane, there’s no desktop app to uninstall. All you need to do is uninstall the Dashlane browser extension (by navigating to the browser extension icon in your toolbar and removing it), and then delete your account. To delete your account, go to dashlane.com/account/delete and fill out the required details.

However, if you’re still using the legacy desktop app, you’ll need to uninstall it from your device. There’s a different uninstallation process for Windows and Mac (and indeed for Android and iOS devices), so make sure you’re following the guide that’s relevant to you below.

Remember: before you uninstall Dashlane on any device, make sure you’ve exported your passwords first.

How to Uninstall Dashlane from Your Windows PC or Laptop

Uninstall Dashlane on Windows 11

  1. Click on the Start icon at the bottom of your screen.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. In the search field at the top of the Start Menu, type “programs”.
  1. Find and click on Add or remove programs on the list of installed programs.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. Scroll down the app list until you find any programs related to Dashlane. Click on the 3 horizontal dots next to each Dashlane program and click Uninstall.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. Follow Dashlane’s uninstallation wizard. Once completed, you will have successfully uninstalled Dashlane from your Windows 11 PC.

Uninstall Dashlane on Windows 10

  1. Type “remove” into the search bar next to the Start button and click Add or remove programs.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. Scroll through your list of installed apps until you find programs related to Dashlane. Click on them, then click Uninstall twice.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. Follow Dashlane’s uninstallation wizard. Once completed, you will have successfully uninstalled Dashlane from your Windows 10 PC.

How to Uninstall Dashlane From Your Mac

If you’re still using the legacy version of Dashlane on your Mac (which is no longer available to download), here are the steps to easily uninstall it.

  1. Open Finder, which is located by default on the left-hand side of your Mac’s dock.
  2. Select the Dashlane app and drag it onto the Trash, which is located by default on the right-hand side of your Mac’s dock.How to Uninstall & Fully Remove Dashlane Files From Your Devices
  1. Enter your Mac administrator username and password to confirm that you want to remove the app from your device.
  2. Now, Dashlane has been completely removed from your Mac.

How to Uninstall Dashlane From Your iPhone or iPad

  1. Find the Dashlane app icon. Press and hold it until the menu appears.
  1. Select Remove App.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. A “Remove “Dashlane”?” box will appear — tap Delete App.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. Another box will appear saying “Delete “Dashlane”?”
  1. Tap Delete and the app will be fully removed from your phone.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

How to Uninstall Dashlane From Your Android Smartphone or Tablet

  1. Navigate to your Settings.
  1. In Settings, select Apps & notifications (or Apps).

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. Find Dashlane in the list of apps and tap on it to bring up the app info.
  1. Tap Uninstall.

How to Uninstall & Fully Remove Dashlane Files From Your Devices

  1. It will prompt you with an “Are you sure?” box to make sure you really want to uninstall it. Click OK and the app will be deleted.

Frequently Asked Questions

Why can’t I unsubscribe from Dashlane?

Unsubscribing from Dashlane should be a simple process. Whether you’re on a Mac, a PC, or mobile, you can follow my steps above to quickly unsubscribe.

Before switching to a different password manager, export your passwords into a CSV file so you can import them easily. After exporting your passwords and cancelling your subscription, check if you can get a refund. Dashlane offers a 30-day money-back guarantee, so if you recently subscribed to their plan, you might be able to get your money back.

I highly recommend you install an alternative password manager to keep all of your information secure. To save you time, I put together a list of the three best alternative password managers I tested. You can read more about them here.

Does Dashlane have a free trial?

Dashlane provides a 30-day free trial, but it doesn’t include the unlimited-data VPN. Combined with its 30-day refund policy, you can test Dashlane for roughly two months.

And not only does Dashlane have a free trial — it’s also got a good free plan, which ranks as one of our top free password managers. The free plan covers 1 device and has a lot of the features of the premium version, like auto-fill and auto-save and secure password sharing, but it limits you to 25 passwords.

If you’re looking for a free trial of an alternative password manager, I’d recommend trying 1Password, which is my personal favorite. It comes with a risk-free 14-day free trial period that you can cancel at any time.

Why can’t I get a refund for Dashlane?

If you are past the 30-day money-back guarantee period, unfortunately, you can’t get a refund for Dashlane. But if it’s less than 30 days since you purchased your Dashlane subscription, you can follow the steps here to get your refund.

You’ll have to request a refund from the Dashlane website, so make sure that you have all the correct information. You’ll need your username and password, and if you purchased your subscription through the Google Play Store, you’ll need your transaction ID as well. Refunds through the iOS App Store are done by contacting Apple directly.

The Best Dashlane Alternatives in 2024 — Final Score:

Our Rank
Our Score
Best Deal
1
9.8
save 100%
2
9.4
save 60%
3
9.2
save 50%
The listings featured on this site are from companies from which this site receives compensation and some are co-owned by our parent company. This influence: Rank and manner in which listings are presented. 
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About the Author
Tyler Cross
Updated on: March 20, 2024

About the Author

Tyler is a writer at SafetyDetectives with a passion for researching all things tech and cybersecurity. Prior to joining the SafetyDetectives team, he worked with cybersecurity products hands-on for more than five years, including password managers, antiviruses, and VPNs and learned everything about their use cases and function. When he isn't working as a "SafetyDetective", he enjoys studying history, researching investment opportunities, writing novels, and playing Dungeons and Dragons with friends."