ioloVPN Review: Quick Expert Summary
ioloVPN is a terrible VPN service and I strongly recommend avoiding it. There are significantly safer, faster, and better VPNs out there in 2023 like ExpressVPN and Private Internet Access.
While ioloVPN has 256-bit AES encryption and a no-logs policy, it’s missing a kill switch, which is an essential VPN security feature. In addition, it sometimes has trouble accessing top streaming sites (and doesn’t work with BBC iPlayer or HBO Max), it’s missing P2P support, and it has disappointing speeds.
ioloVPN doesn’t publish its server count and has one of the smallest server networks on the market (with servers in only a few countries). What’s more, its Windows app isn’t intuitive, it’s overpriced, and it has some of the worst customer support I’ve ever experienced.
ioloVPN allows 5 simultaneous connections, has paid monthly and yearly plans, and comes with a 30-day money-back guarantee.
|🏅 Overall Rank||#52 out of 80 VPNs|
|🌍 Number of Servers||N/A|
|📱 Number of Devices||5|
|💸 Starting Price||$11.95 / year|
|💰 Money-Back Guarantee||30 Days|
ioloVPN Full Review
I spent a few weeks testing and researching ioloVPN to see if it’s any good, but it didn’t take me long to realize that it’s one of the worst VPNs out there.
ioloVPN doesn’t have a kill switch, so you risk experiencing traffic leaks. It also doesn’t allow torrenting, only works on Windows and Android, costs way too much, and provides horrible customer support.
It’s really only good for basic web browsing and some streaming (it works with Netflix, Disney+, and Amazon Prime, but not consistently). There are much better VPNs out there like ExpressVPN and Private Internet Access, which provide high-end security features, excellent streaming and torrenting support, and easy-to-use apps for tons of platforms.
ioloVPN has the following industry-standard VPN security features:
- 256-bit AES encryption — ioloVPN secures your data with the same encryption that militaries and banks use.
- No-logs policy — ioloVPN doesn’t record your traffic (visited sites and downloaded files) or your IP address.
But one of the worst things about ioloVPN is that it’s missing a kill switch, which is an essential VPN security feature that prevents traffic leaks by shutting down internet access if the VPN connection drops. If that happens while you’re using ioloVPN, your real IP address will be exposed. All the top VPNs in 2023 come with a kill switch.
ioloVPN uses the OpenVPN protocol. While it’s secure and fast, I’d like to see support for WireGuard (which is just as secure as OpenVPN but much faster), like Private Internet Access and CyberGhost VPN have.
ioloVPN doesn’t specify whether it provides leak protection against DNS, IPv6, and WebRTC leaks. I ran multiple leak tests on servers in 10+ countries and never saw any leaks. That said, I’d still feel safer using ioloVPN if it’d say what kind of leak protection it uses (for example, ExpressVPN provides full leak protection).
ioloVPN has a feature that lets you disable the VPN’s encryption, essentially turning the VPN into a proxy (it still hides your location, but it doesn’t secure your traffic). Proxies are usually faster than VPNs due to the lack of encryption. That said, I ran 5 speed tests with and without VPN encryption, and I didn’t notice any speed improvements — so I really don’t see the need to use this tool.
ioloVPN is also missing extra security features like split-tunneling and ad blockers, and it lacks advanced security features like RAM-only servers and perfect forward secrecy.
ioloVPN Privacy & Security
ioloVPN has a strict no-logs policy — it doesn’t log your IP address and traffic. It only collects your email address (needed on signup and for communication) and bandwidth usage and connection timestamps (needed to troubleshoot VPN issues).
ioloVPN is headquartered in the US, which is part of the 5/9/14 Eyes Alliances (a group of countries that share surveillance data with each other). But even if the US government asks ioloVPN for user data, it can’t hand anything over since it doesn’t keep any logs.
Overall, ioloVPN is based in the US, but it has a strict no-logs policy. That said, there are much better VPNs out there that provide better privacy, security, and value — like ExpressVPN, Private Internet Access, or ProtonVPN.
ioloVPN Speed & Performance
I tested ioloVPN’s speeds on servers in all 15+ countries where it has servers, using my Windows 10 PC. I had the fastest speeds while connected to a server in Ukraine (ioloVPN doesn’t have servers in my country, Romania), but I also maintained reasonable speeds on distant servers in the US, Canada, and Mexico.
First, I ran a speed test without being connected to the VPN to see how fast my local network is:
ioloVPN has a quick-connect feature (Choose closest automatically), which automatically connects you to the fastest server based on your location. But the feature doesn’t work well — ioloVPN always connected me to servers in Turkey instead of Ukraine (the nearest server location to my country, Romania). So I manually connected to a server in Ukraine instead (which was 23% faster than the Turkish server):
Finally, I ran a speed test while connected to a VPN server in the US:
Overall, ioloVPN provided me with so-so speeds on nearby servers and slower speeds on distant servers. Instead, I prefer top competitors like ExpressVPN and Private Internet Access, which both provide some of the fastest speeds in the industry across all servers.
On nearby servers in Ukraine, my speeds decreased by 95% — but keep in mind Romania has super-fast internet speeds. Even so, I was disappointed with my speeds on the closest servers, as websites loaded in 5 seconds and HD and 4K videos loaded in 2–3 seconds. The best VPNs typically have little or no delay while connected to the fastest server.
Ironically, on distant servers in the US, I experienced a smaller slowdown (84%). That said, my online speeds were actually slower on distant servers — websites took 7 seconds to load, HD videos loaded in 5 seconds, and I experienced minor buffering while skipping through them.
ioloVPN Servers & IP Addresses
ioloVPN has servers in 15+ countries, which is significantly smaller than top competitors like ExpressVPN (90+ countries), CyberGhost VPN (90+ countries), and Private Internet Access (80+ countries). With this small number of countries, it’s difficult to find a server close to your location to get fast speeds (ioloVPN has multiple server locations in Europe and North America but poor coverage for the rest of the world).
ioloVPN doesn’t publish how many servers it has around the world. A live chat rep told me this is because they don’t have an exact number — but that’s not a good enough reason for me. Almost all of the top providers make the number of servers available to their users, so I’d like to see ioloVPN do the same and be more transparent.
I’m also really disappointed that ioloVPN doesn’t allow torrenting on its servers. Top competitors support P2P traffic on all their servers (like ExpressVPN and Private Internet Access) or on dedicated torrenting servers (like ProtonVPN).
Overall, ioloVPN doesn’t publish its server count, only has servers in 15+ countries, and doesn’t allow torrenting on its servers.
ioloVPN Streaming & Torrenting
ioloVPN is ok for streaming — it sometimes works with Netflix, Amazon Prime, and Disney+ (it worked for me most of the time, but it took my colleague in the US at least 3 tries to successfully access those sites), but it doesn’t work with HBO Max and BBC iPlayer.
If you want an excellent VPN for streaming that consistently works with Netflix and other top sites, I recommend ExpressVPN — it claims to work with 65+ streaming apps and has lightning-fast streaming speeds.
ioloVPN is terrible for torrenting because it doesn’t allow P2P traffic on its servers. If you need a good torrenting VPN, I recommend ExpressVPN or Private Internet Access — they both allow torrenting on all servers and work with all of the most popular torrenting clients.
Overall, ioloVPN sometimes works with popular streaming sites like Netflix, Amazon Prime, and Disney+, but it doesn’t work with HBO Max and BBC iPlayer. Also, it doesn’t support P2P traffic on its servers.
ioloVPN Plans & Pricing
ioloVPN has paid monthly and yearly plans, and it allows up to 5 simultaneous connections.
ioloVPN’s paid plans, which start at $11.95 / year, are too expensive for what the VPN offers. Competitors like ExpressVPN, ProtonVPN, and Private Internet Access provide significantly better value than ioloVPN.
ioloVPN accepts credit cards and PayPal and backs all purchases with a 30-day money-back guarantee.
ioloVPN Ease of Use: Mobile & Desktop Apps
ioloVPN’s Android app is easy to navigate, has a quick-connect feature, and makes it easy to switch servers. That said, it’s an extremely basic app with no features — I honestly think there are much better Android VPNs out there.
ioloVPN’s Windows app also barely has any features and settings, so beginners won’t feel overwhelmed. However, the app design is not intuitive. For example, you can’t manually choose the VPN server location from the connection screen — instead, you have to open the menu, open the Settings window, access the Advanced tab, and then pick a new VPN server location, which is very cumbersome and inconvenient.
Overall, ioloVPN only comes with Android and Windows apps — the Android app is bare-bones and the Windows app isn’t very easy to navigate. There are significantly better VPNs out there, like ExpressVPN and CyberGhost VPN, that have intuitive and feature-rich apps for all platforms.
ioloVPN Customer Support
ioloVPN has really bad customer support. It has 24/7 phone support (only in the US), live chat support, and several support sections on its site, but they’re not helpful. And when I interacted with the support reps, I only had bad experiences.
ioloVPN has a dedicated section with tons of frequently asked questions (FAQs) — a few are helpful, but I’d like to see ioloVPN add more informative FAQs (like FAQs about kill switches, leak protection, and VPN protocols, as most top VPNs provide). ioloVPN also has short guides that show you how to use the VPN, but it’s missing setup and troubleshooting guides.
I tested ioloVPN’s live chat support multiple times and didn’t like it — the live chat reps are not helpful at all. They couldn’t answer basic VPN-related questions about VPN protocols and P2P support, and they took a long time to reply (I often waited 4–5 minutes just to be told they needed to escalate my question to tech support). After one of my support tickets was escalated, a tech support rep called me back pretty fast (2 hours), but he wasn’t helpful either.
I also tested ioloVPN’s email support multiple times. I usually received a reply in less than 24 hours, which is decent, but the replies generally just included links to the FAQ section, which still didn’t answer my questions.
Overall, ioloVPN has terrible customer support — it’s missing important support guides, and interacting with its support reps via live chat and email is extremely frustrating. All the top VPNs on the market provide significantly better customer support.
Is ioloVPN Any Good in 2023?
ioloVPN is a pretty bad VPN — I recommend you avoid it because there are much better VPNs out there in 2023 that provide superior value.
ioloVPN comes with a no-logs policy, bank-grade encryption, and it can access some top streaming sites. That said, ioloVPN doesn’t have a kill switch, which is an industry-standard VPN security feature.
What’s more, ioloVPN doesn’t consistently work with top sites like Netflix (and can’t access others like BBC iPlayer and HBO Max), it doesn’t have torrenting support, and its speeds aren’t impressive. It has one of the smallest server networks out there, its Windows app is difficult to navigate, its plans are too expensive, and its customer support is terrible.
ioloVPN allows 5 simultaneous connections, has paid monthly and yearly plans, and comes with a 30-day money-back guarantee.
ioloVPN Frequently Asked Questions
Does ioloVPN work on Android and iOS?
ioloVPN doesn’t work on iOS, but it has an Android app. While its Android app is easy to navigate, it’s very basic and doesn’t have any features.
If you’re looking for a great VPN for iOS or Android, I recommend ExpressVPN — it’s easy to use, provides excellent security features, and maintains very fast speeds.
Is ioloVPN safe to use?
No, because ioloVPN is missing a kill switch, which is an essential VPN security feature. While it has 256-bit AES encryption and a no-logs policy, not having a kill switch means you’re vulnerable to traffic leaks.
Instead, I recommend getting ExpressVPN because it has a kill switch and also comes with advanced security features like RAM-only servers and perfect forward secrecy.
Does ioloVPN work with Netflix?
Yes, but only sometimes. ioloVPN also works with Amazon Prime and Disney+, but not consistently. I had some issues getting them to work, and It took my colleague in the US 3 tries to successfully access those sites.
Is ioloVPN good for torrenting?
No, because ioloVPN doesn’t allow torrenting on its servers. If you need a great P2P VPN, I recommend ExpressVPN — it allows P2P traffic on all 3,000+ servers in 90+ countries, works with top torrenting apps like qBittorrent and uTorrent, and provides excellent security features.