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iolo Review [2021]: Is it Any Good?

6.0
DECENT
Ranked 52nd from 66 antivirus companies
Ranked 52nd from 66 antivirus companies
Sophie Anderson
Sophie Anderson
Published on: November 30, 2021

iolo Products & Pricing

Bottom Line

iolo is ok as a system optimizer, but its anti-malware and cybersecurity tools are not the best. Still, if you only need a system optimizer iolo is not a bad choice.

About the Author

Sophie Anderson
Sophie Anderson
Cybersecurity researcher and tech journalist

About the Author

Sophie Anderson has spent the last 10 years working as a software engineer for some of the biggest tech companies in Silicon Valley. She now works as a cybersecurity consultant and tech journalist, helping everyday netizens understand how to stay safe and protected in an online world.

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iolo User Reviews

18 4
Based on 22 review in 1 language 8.4
You can trust the Community! Companies can't ask us to delete or change user reviews.
bk
bk
Australia
1.0
Iolo software has a VIRUS in it - System Mechanic
Windows User
I purchased and downloaded System Mechanic and fortunately my anti virus software pickup that it has a virus in it. I tried many ways to contact Iolo and was unsuccessful. There online customer service is terrible.
I do NOT recommend this company.
Bryce Li
Bryce Li
United States
10.0
Good AV
Windows User
I got the AV as part of System Mechanic Ultimate Defense and it works great. No viruses in it...
James Nardell
James Nardell
Thailand
10.0
System Mechanic just works!
Windows User
If you want your PC to run in tip top condition I think that System Mechanic and iolo antivirus is a great solution. It works for me! I've used System Mechanic for years now.
United States
10.0
Good company
Mac User
Has great products and polite agents.
Jacob Del Toro
Jacob Del Toro
United States
10.0
Good product and company
Windows User
iolo has been around a long time, is US based and has quality products and service. Trust no one else for this type of stuff.
Jerry German
Jerry German
United States
10.0
Great company
Mac User
Expert advice and quality software
Joseph
Joseph
United States
1.0
FRAUD - IOLA Support committing Senior Citizen FRAUD & DELL is Recommending them...
Windows User
I have used IOLA Technical Support for over 10 years and they were great. Now because of the pandemic they see and opportunity to make more money, this is how. If you call with your email and telephone number, the sales department answers, listens politely then proceeds to tell you that you either don't have a service contract with them or that your contract expired and try to force you to purchase another contract for $199 . As of today they now stating that since you purchased your yearly contract they raised their prices two times and if you want your computer fixed you have to purchase the upgraded service contract and they will cancel the old contract. What is worse DELL is the company that recommended IOLA Premium support when you pur...Show More
user avatar
Ed Joseph
Hi Joe, Sorry to hear you had a bad experience with our services! I am having the customer service team look into this matter for you.
Larry Leibowy
Larry Leibowy
United States
2.0
Virus/Malware scans don't work on Windows 10
Android User
Windows 10 blocks System Mechanic virus and malware scans with no info on how to run them.
user avatar
Ed Larry Leibowy
Hi Larry,

I will have our support team look into this. Sorry you had a bad experience with our software!

-Ed
MJ
MJ
United States
1.0
I think Iolo is a scam.
Windows User
I purchased a lifetime service with then and even requested the cd be sent. I put the cd in and uploaded it. When I entered the activation code they emailed to me I kept getting error2 message. I called and thought I was talking to a tech as he was trying to help me. He wasn't able to and asked if he could remote into my computer. I said NO. Then he said he would connect me to a tech. Turned out he was a sales rep. I hung up. Then I found a chat server on the website and proceeded to speak to a tech there. Same run around and then he asked to remote in to my computer like the person on the phone. Again, NO WAY! Then he asked for my phone number and time zone so a tech could call me. There website specifically states that they will not call ...Show More
user avatar
Ed MJ
Hi MJ, sorry to here that you had a bad experience with out support team. Could you please reach out to me at [email protected] and I will try to get this sorted for you.
user avatar
MJ Ed
Why would I contact you when I have absolutely no trust whatsoever in iolo. The two people I talked to when I called pretended to be technicians and tried to gain access to my computer. Later they identified themselves as sales re...Show More
user avatar
Ed MJ
Hi MJ,

Again, I am sorry you had a bad experience. I am offering to find your lifetime key entitlement key for you and have also already inquired as to what happened with your interaction with our call center but I do need mor...Show More
Jariee
Jariee
Pakistan
9.0
Highly Satisfied!
Windows User
I currently use this with Windows 8.1 Pro on my laptop and it really does work wonders on my computer. I did a clean install of Windows 8.1 and then ran System Mechanic before installing anything else and I was surprised to find it picked up a huge amount of faults from registry problems to so-called critical issues. I clicked "Fix All" and System Mechanic burst into action. I do believe that it keeps my computer quick and running smoothly over the years that I have used it. It's so simple to use and you can either let System Mechanic fix all problems in one go, or you can go through them individually yourself and tell System Mechanic what you want it to do. Cant recommend System Mechanic enough!

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